Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Local NDIS Provider
Culturally Matched Support Workers
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s a difference between having somewhere to stay and having somewhere that feels yours. Four walls can keep you dry, but they don’t always give you peace. We work in that space between, where living isn’t just existing, it’s having the kind of home that fits you, not the other way around. That’s what we do in our Supported Independent Living homes. We’re not here with a pre-written rulebook or a “this is how everyone does it” mindset. We’re here to look at your life, the bits that work, the bits that drag you down, and figure out what can shift.
Some people need a hand first thing in the morning so the day starts steady instead of rushed. Others might need help making sure meals actually happen, or that the trip to the doctor isn’t pushed off for another week. It could be managing the little things that get missed when you’re trying to keep up. We go through your support plan, not as a one-off, but as something that can move with you. Your living arrangements aren’t just a “shared” or “private” tick-box; they're shaped by what you need to feel safe, supported, and settled.
It’s in the tiny details where trust grows. A Support Worker spotting your script’s about to run out and sorting it before it’s a problem. Turning up even when the weather’s awful because you’ve got somewhere important to be. Remembering the community group you mentioned weeks back and making sure you get there. Those things might not be written into any official service list, but they’re what turn a place into your place. And that’s what matters most.
SIL isn’t about stacking up a list of services so it looks impressive. It’s about taking the load off in the areas where it’s weighing you down. Everyone’s got a different set of gaps, different things they’d rather not spend all their energy on. We step in where those gaps are, so you’re not always catching up or dropping things that matter. With the right kind of support services, you’re not just “managing” you’ve actually got space to focus on your own life again.
Here’s how it might look day to day:
Personal Care – Help with showering, grooming, dressing… the sort of things that can set the tone for the whole day. Done without rush, without making it feel like a checklist.
Household Tasks – Cooking, laundry, cleaning. The basics, yes, but they’re also the things that pile up in the background until they’re all you can think about.
Medication Management – No missed doses, no 9pm panic runs to the chemist. It’s all organised so your health isn’t left to chance.
Health and Wellbeing – Getting to medical appointments, keeping active, checking in on how you’re feeling the practical and the personal, side by side.
Transport – Whether it’s figuring out public transport or going with a Support Worker, you can actually get where you need to go without it becoming a hurdle.
Financial Management – Bills sorted, budgets kept on track, no surprise letters sitting unopened because they’re too much to deal with.
Community Participation – Getting involved locally, groups, events, places to connect. It’s easier when there’s a bit of backup.
Skill Development – Building or brushing up on the skills that make living more independent cooking a meal, shopping, keeping your space how you like it.
Behavioural Support – Support for behaviours that get in the way, with steady, consistent approaches so they don’t take over.
Assistive Technology – From small devices to larger equipment, finding what makes daily life easier and setting it up so it’s ready to use.
Social and Recreational Activities – Time that’s just for you, hobbies, outings, whatever makes the week better.
Employment and Education Support – Helping you get to work or classes, stay on track, and keep it balanced with everything else.
Crisis and Emergency Support – Things happen. 24/7 support means you’re never left to deal with them alone.
Communication Support – Whether it’s tools, tech, or different approaches, making sure you can share what you need and understand others.
Coordination of Supports – Keeping all the moving parts of your NDIS plan in sync so nothing gets missed or doubled.
Daily Living Skills Training – Growing the everyday skills you need to live more the way you want, not just learning once, but building confidence over time.
Respite Care – When you or your usual supports need a break, the routine doesn’t fall apart.
Some people use most of these. Others, only a few. It’s not about how many boxes you tick, it's about getting the right mix so you’re not stuck carrying it all yourself.
It’s not just about having a room or a set of services written down somewhere. Supported Independent Living is the quiet shift that happens when you’ve got help showing up in the same way, every day, and suddenly the things that used to feel impossible aren’t stopping you anymore. It’s the way someone checks in without making it a big deal, gives you space when you need it, steps in when you don’t have the words or the energy.
For someone living with a functional impairment, or a mental health condition that makes the week unpredictable, it can be the difference between just getting by and feeling like you can take on more. You might be in a shared house, an apartment, a smaller community setup, it doesn’t matter as much as the feeling that the space works for you. SIL meets you where you are. If that means quiet mornings alone or shared dinners with others, it’s built to fit. And the confidence you get from that… it builds slow, but it stays.
Everyone’s idea of “home” looks a little different. For some, it’s having people around all the time. For others, it’s being able to close the door and have peace when the day’s been heavy. Our SIL living options are there to match those differences, not squeeze you into a setup that doesn’t feel right.
This is for people with higher support needs, where the physical space itself makes life easier. Wider doorways, fully accessible bathrooms, layouts that let you move safely. Day-to-day, it’s about having a place where you don’t have to fight with the building just to do normal things.
Sometimes it’s a break from your usual place. Could be a weekend, could be a few weeks. It’s about giving you and your regular supports some breathing room while keeping your care steady. You settle in without having to start from scratch, and you still have the right help at hand.
These are shared homes where you’ve got your own space, but the living room, kitchen, and backyard are places to connect. It’s for people who like having others around but don’t want to give up their privacy. The mix of company and independence works for a lot of people building stronger social connections.
Apartment living, but with the safety net of support close by. You can keep a lot of independence here, cook your own meals, come and go as you like knowing there’s someone ready to help if you need it. It’s a quieter setup, good for those who prefer less noise and more control over their space.
When a spot opens in one of our existing SIL houses, we look at more than just the room. We think about the people already living there, the routines, the atmosphere. The goal is to make sure the fit works both ways so daily life feels natural, not forced.
For people who need higher levels of daily help, this option blends housing with consistent, around-the-clock support. It’s more structured, but it’s also stable, you know who’s there, you know the routine, and that predictability can be a relief.
We help you look at what’s possible within your NDIS housing options, talk through what each setup would actually feel like, and narrow it down. Sometimes the choice isn’t obvious until you picture yourself living there, that’s where we guide you.
In the end, it’s not just “picking a house.” It’s about finding somewhere you can live the way you want to live, with the right balance of independence and backup.
It’s not something you get from a flyer. Or a first meeting. Trust is built slowly, the kind you feel without having to be told. Most families who’ve been with us will say it’s because of the little things, the stuff that isn’t written into the plan but still gets done. The way a Support Coordinator remembers how you like things, changes things quietly if they’re not working, or spots trouble before you even think to bring it up.
We’ve had families tell us it’s the comfort of knowing they don’t have to check in on every detail, because we’re already doing it. Not in a showy way, but in that steady, background sort of way where you realise, “Oh… they’ve got this.”
Trust grows in these moments. The ones that happen when no one’s looking for them. That’s when you know you can relax a bit because someone’s already watching out for you.
First thing you’re not supposed to have it all figured out before you start. Hardly anyone does. The system’s big, it’s layered, and it can feel like you’ve been dropped into a maze. That’s fine. We’ve walked people through it so many times now, and it’s never exactly the same for two people. The important bit is you’re not doing it by yourself.
Usually, the NDIS will want to understand your support needs in detail. That might mean getting reports or assessments done, often with an Occupational Therapist. Especially if you’re living with a functional impairment or mental health needs that change the way you get through a week. It’s not about proving you can’t cope, it's showing what kind of help actually makes your life work better. That’s what the NDIS looks at when they figure out funding.
If you’re moving into a shared or supported setup, there’s also the residential tenancy agreement part. Bit of paperwork, bit of legal talk it’s the thing that sets out your rights and responsibilities. We can sit with you and go through it until it makes sense, line by line if we have to. No rushing, no jargon left hanging.
And there’s a softer side to it too. Choosing somewhere to live isn’t just ticking boxes on a housing form. You’ve got to feel like you can see yourself there. We slow down if you’re unsure. We explain the bits that feel fuzzy. It’s your life, you get to decide at your pace.
You don’t just open a list of properties, point at one, and move in. That’s not how this works. We’re looking at the way you live. The little habits you might not even think to mention. The things that make you feel safe, or the places that give you a lift when you’ve had a heavy week.
Some people need quiet trees outside the window, maybe a small garden. Others want to be close to the shops, buses, or a train. Some love outdoor spaces, some barely use them but can’t stand the idea of not having the option. That’s the kind of stuff we look at. We listen for it between the lines when you talk about where you’ve been before. What worked. What didn’t.
Once we’ve got that picture in our heads, we start checking what’s out there. Talking to property managers, asking the questions you might not think to ask. We don’t just see if it’s accessible, we look at whether it feels like it could be yours. If it’s near the places and people you care about. If it’s the sort of place you can come home to and exhale.
We’ve seen too many people end up in a house that’s “fine” but never really works for them. That’s why we hold out for the one that clicks. Not just four walls and a roof. Somewhere that feels right the day you walk in, and still feels right months later when the newness has worn off.
It’s not just about whether you meet NDIS Support criteria, it’s about how you want your days to look. Some people move into disability housing because they want 24/7 help, others because they need a little extra structure or a safer setup than where they are now. We’ll sit down, talk through your life skills, what you can manage alone, what’s wearing you down, and look at the support options that actually fit. The decision isn’t rushed, and it’s not just a box tick for funding.
Your main help comes from disability support workers who know your care services inside out, but it’s more than just one person. You might have a Support Coordinator checking that your NDIS Support Services are lined up right, Allied Health Professionals visiting for specific needs, and other staff helping with complex care if it’s part of your plan. The team can change depending on your goals and how things shift over time.
Public transport systems here are decent, but they can still be tricky if you’re not used to them. Part of disability support services is making sure you can get to where you need to be, whether that’s a medical appointment, the shops, or a local event you want to join in on. That might mean travel training so you can do it on your own, or a support worker coming with you until you feel confident.
We don’t just scroll a list of SIL housing and pick something close to your postcode. We look at the style of home, the location, who’s already living there, whether it’s near places you want to go. Your transition plan might include moving from one type of disability housing to another if your needs change, so we look ahead as well as at the here-and-now.
Yes, and if a service provider ever tells you otherwise, it’s not the right fit. Your support coordination is there to make sure you’re part of every decision, from daily schedules to bigger changes in care services. SIL isn’t about handing over control; it’s about making life easier while keeping you in the driver’s seat. If you want to learn more life skills, join new community events, or try different support options, the plan can be adjusted to fit that.
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