Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
A house is just walls. What matters is what happens inside it. In South Bank, Supported Independent Living with Support Network isn’t a template. We don’t start with a standard “support plan” and squeeze you into it. We start with you how you live now, what slows you down, what’s been wearing you out. Maybe mornings drain you before the day has even started. Maybe you’ve got appointments scattered across the week and it’s a fight to keep up. That’s where we begin.
Being called a trusted NDIS provider doesn’t mean much unless it shows up in the small stuff. Noticing when you’re quieter than usual and asking the right question at the right time. Shifting living arrangements so you’ve got a space that works with your needs, not against them. Making sure the kitchen is set so you can make a meal without it turning into a whole ordeal.
NDIS funding is there to give you options, but it’s easy to end up with “services” that don’t quite connect. We make sure it’s used in ways that cut down the stress you carry every day. The changes aren’t always big. Sometimes it’s transport arranged before you have to think about it. Sometimes it’s making sure the living area is quiet when you get home so you can actually unwind. Every choice is about giving you breathing room.
This is home and living support the way it should be personal, responsive, and tuned in. A place where you can steady yourself, feel safe, and have enough space mental and physical to think about something other than just getting through the day.
It’s not about sitting with a checklist and ticking through boxes. That’s not how people live. It’s more like noticing the things that keep wearing you down, the laundry you never get around to, the early morning rush that knocks you out before the day’s even started, and quietly taking them off your plate. SIL isn’t there to make life look perfect on paper. It’s there so you can breathe easier, do more of the stuff you want, and not be buried under the stuff you have to.
When you’ve been in a while, it ends up looking like this, but not always in the same order, not always the same every day:
Personal Care – Help in the mornings so they’re not a scramble. Might be getting dressed, brushing hair, washing up, done in a way that actually fits your pace.
Household Tasks – Meals cooked without you having to think about it. Laundry done before it piles up. Floors clean so you’re not tripping over yesterday’s mess.
Medication Management – You’re not suddenly realising you’re out of something important. It’s there, ready, when you need it.
Health and Wellbeing – Could be a lift to the GP, or finding a way to keep moving during the week, or someone checking in when they can see you’re not quite yourself.
Transport – Getting to work, shops, appointments, or even that group you keep meaning to join—sorted so you’re not stressing over buses or rides.
Financial Management – Making sure the bills are covered and the budget makes sense, so there aren’t surprises when they shouldn’t be.
Community Participation – Being part of something. A local event, a hobby, a catch-up—anything that breaks up the same four walls.
Skill Development – Learning how to cook something you actually like, figuring out public transport, handling your own appointments when you’re ready.
Behavioural Support – Stepping in when things get harder to manage, so you don’t feel like you’re handling it all alone.
Assistive Technology – Gear that makes life simpler. Could be mobility aids, could be something small that makes a big difference.
Social and Recreational Activities – Going out, doing things for fun, even just changing up the day so it doesn’t feel flat.
Employment and Education Support – Prepping for work, staying on top of studies, having backup when training gets tricky.
Crisis and Emergency Support – 24/7 means someone’s there no matter when something happens.
Communication Support – Making sure you can get your words out and be understood, wherever you are.
Coordination of Supports – Getting all the moving parts to line up instead of crash into each other.
Daily Living Skills Training – Step by step, at your pace, so you can take more on when it feels right.
Respite Care – Space for you to rest, and space for family to catch their breath too.
It’s not the list that matters. It’s the way it plays out, someone knocking on your door right when you were about to struggle with something, or quietly making sure your day runs smoother before you’ve even had to ask. That’s the difference between just living in a place and feeling like you’ve actually got a home that works with you.
It’s not a neat sentence you find in a handbook. It’s the everyday stuff that changes when the right kind of support shows up. For someone living with a functional impairment, or managing a mental health condition, SIL isn’t about someone stepping in and taking over, it's about them being there so you can take more back for yourself. Not all at once. Not overnight. Just bit by bit, until things that felt heavy start to feel lighter.
Sometimes it’s in a shared kitchen, making tea while a support worker helps you figure out the week ahead. Sometimes it’s in your own apartment, knowing there’s someone to call if you get stuck. Supported accommodation is flexible like that. Could be community living with people around, could be apartment living where you keep more to yourself. It meets you in the middle, wherever that is right now. And when the help is steady, even the smallest things like making it to an appointment without stress, or cooking a meal you actually enjoy start building confidence again. That confidence feeds into everything else.
Not everyone needs the same setup. Some want company. Others want space. The trick is finding the spot where daily life feels like it runs with you, not against you.
We don’t just hand over a list and leave you to pick. We talk through what matters how much support you want within arm’s reach, if you like shared spaces or prefer your own corner, whether you need quiet streets or want to be near the action. The right choice is the one that feels like you can live in it without forcing yourself to adapt every day. Somewhere you can settle, and then slowly start doing more than just getting by.
When a family lets someone else step into their loved one’s life, it’s not because they read something fancy on a website. It’s because, over time, they’ve seen the way things are done. The way we show up without making it a performance. The way a support worker remembers the exact mug someone likes in the morning, or notices that they’ve been a bit quieter this week and changes the day without fuss. Trust is built in the background.
It’s not just about a Support Coordinator sending through a referral and ticking their part off. It’s about knowing we’ll work with that person like they’re our own handling specialist support coordination without drowning people in words they don’t need to hear. Families see us adjusting when something stops working, not because they complained, but because we noticed first. They see follow-through calls returned, small promises kept.
That’s why trust doesn’t have to be asked for here, it's already there, built in the everyday things no one puts in a brochure.
Most people who come to us aren’t walking in with a neat folder of documents and a perfect understanding of the process. And that’s fine, why would you? You’re dealing with enough already. You might have an Occupational Therapist involved, maybe you’ve heard the words “functional impairment” or “mental health needs” in your planning meetings, but it’s all still foggy. That’s where we stay beside you.
We don’t strip away the system, you still have to deal with NDIS funding rules, agreements, and forms but we take the weight of figuring it out alone off your shoulders. We start where you’re standing, not where the paperwork says you should be. That could mean mapping out what daily support already looks like for you, pulling together evidence from health professionals, or just getting clear on what you need the SIL home to provide.
Before you apply, a few things will usually come up:
It’s not a quick box-tick. But when you’re not alone in it, the path feels less like a wall and more like a series of steps you can actually take.
Some people think “finding a place” means flipping through housing lists. That’s not what we do. You can’t match someone to a house without knowing how they live in it. Do they like the hum of a street outside, or does it make them tense? Do they want a garden to sit in? Do they want a kitchen they can move around in without bumping into things? Those details matter.
We talk, we listen, we pay attention. If you tell us you like cooking, we’ll look for a space with good light and benches at the right height. If being outdoors helps you feel grounded, we’ll aim for somewhere with outdoor spaces you can actually use. When we deal with property managers, it’s not to fill their vacancy, it's to make sure the home will let you live the life you want inside it.
Sometimes it’s shared living, sometimes it’s your own apartment, sometimes it’s a house with just one other person. Housing opportunities come and go, but we don’t push the first thing available just to “tick the box.” The residential tenancy agreement is only one part of it the real decision is made when you walk in and can imagine yourself there without having to force it.
We’ve had people choose a place because the street felt friendly when they stood outside. Others because the living room had space for their favourite chair. It’s about those details. A home that doesn’t just house you, but lets you settle and build something steady.
Yeah, you’re not cut off. Most of the independent living apartments and SIL houses we look at are near shopping centres, health clinics, and community spaces so you can get what you need without long travel. If you prefer a quieter area, we still make sure there’s a bus stop or some easy way to get around.
It depends what you want. Some people like the retirement lifestyle, feel where neighbours know each other, maybe in a gated community or a place with shared gardens. Others want their own space but still be close enough to join in when they feel like it. The aim is to keep that community spirit alive without crowding your privacy.
It’s not just about help with personal care, there's community nursing if you’ve got health needs, someone to go with you to appointments, and general support for cooking, cleaning, or sorting out bills. It’s flexible, so if one week you need more hands-on help, and the next you’re fine on your own, we can adjust.
No. Even in community housing or shared places, you’ll have your own room, sometimes your own bathroom too. The shared parts are usually kitchens, lounges, or outdoor areas. The idea is you can use the community spaces when you want, not because you have to.
Yes, and that’s a big part of what we do. You might want independent living apartments close to health clinics and shops, or you might lean toward a quieter gated community with a slower pace. NDIS accommodation isn’t one-size-fits-all, we walk through the options until one feels right for you.
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