NDIS Provider Box Hill

Go Above and Beyond – A Unique Style of NDIS Support

What sets our approach apart? We don’t randomly assign people to you — we get to know you: your likes, dislikes, lifestyle, and what you need to live a life best for you. Whether you require more practical help such as bathing, transport to appointments or simply someone to talk to, our home health professionals will accommodate your needs with compassion and understanding.

We know that care is not a one-size-fits-all service. That’s why we:

• This enhances intimacy, matches you with a support worker that will fit your personality and your needs.
• Provide consistency, so you’re not constantly having to adjust to new faces.
• Ensure dignity and autonomy, provide help with promoting self or as much independence as possible.
• Offer emotional support, because caregiving isn’t only about completing tasks — it’s about also feeling valued and heard.

You bring quality of life into their home: to listen, motivate and support and they feel as though you are a part of their family — their Support Network family. That’s precisely what we’re going for.

If you or your loved one requires NDIS-approved support that is more than just a form of aid, please call us today on 1300 671 931 and let us help you find the right carer together!

The Benefits of Independent Support Workers – A Choice That Empowers You

A major benefit of selecting independent support workers through the NDIS is the freedom and flexibility that this offers you. Unlike being assigned a caregiver without much input in the process, independent support workers allow you to determine who provides your care, how it’s structured and when it happens.

With an NDIS registered independent support worker, you can:

• Choose someone who truly understands your needs 
• Enjoy flexibility in scheduling 
• Build stronger, more personal relationships 
• Have a say in how your care is delivered

Why It Matters

For many NDIS participants, care is not just a wake-up-don't-go-back-to-sleep kind of proposition — it’s about getting on with life, with dignity, and independence. Independent support workers give you the freedom to have support without feeling that you are handing over your decisions to someone else. It enables being more person-centred to hear and respect the users voice and their preferences.

We give you the power to make the choice. If you want to have an agency-assigned caregiver, or rather a self-employed support worker, we can lead you to the best solution for your context. Our knowledgeable team is here to talk through your requirements and ensure you make an informed choice.

NDIS Services We Offer in Box Hill

Under Indian Act, we provide a range of NDIS services in Box Hill to ensure everyone can live comfortably and independent. This is not just about providing care for us — we are developing trust, respect and genuine compassion. No matter your needs, whether to provide you with the daily care you need, assist with complex care or get you accessed into the community, our dedicated team will ensure you feel empowered and respected every step of the way.

Home Care

There’s nothing like the comforts of home. From companionship to personal care and everything in between, our home care services are created to keep you staying at home as long as possible with the comfort, coziness, and care where you feel most comfortable, yet can still be safe and independent. Whatever you need help with — personal care, mobility, meal preparation or just companionship — our carers provide care so that it is natural, unobtrusive and truly supportive.

We know that not every home is like the other one, and similarly, what one individual needs might not be what the other needs! This is precisely the reason our caregivers modify their approach to align with your routines so you can maintain daily living that works for you. From morning rituals to nighttime wind-downs, we collaborate with you, not for you.

Daily Living

The little things in day to day live change the most. Now you can live each day more confidently, safe in the knowledge that you have the support when you need it the most with out daily living assistance. Our support workers come in at the right moments in the day, whether it is getting setup for the day, assisting with personal hygiene, preparing meals or running errands with the right amount of support and reassurance.

We believe care should never be an obligation, it should be part of life. Our support workers are not task takers, rather they are independence builders. Should you need to remain engaged in certain activities, we tailor our support―providing you guidance instead of stepping in completely so that you remain the focal point of your everyday living.

Domestic Assistance

It's no easy task to keep a household running, especially when you're navigating mobility limitations or health issues. Our auxiliary assistance services will help you carry the load in order to make sure that your house can still stay a safe, clean and welcoming space.

From light housecleaning to laundry and meal preparation, we step in to provide you with assistance with the day-to-day activities that have become too overwhelming. But it’s more than just cleaning or cooking — it’s about setting up a place you live that lets you be comfortable, relaxed and feeling good. We understand this, and we are professionals, so we always respect your space and work beside you to keep your home as beautiful as you want it to.

24-Hour Care

Others need more constant, intensive care. Our 24/7 care team provides full-time assistance to ensure you or your loved one receives specialist support around the clock. Whether you require the constant supervision of a medical professional, personal care, or simple companionship, our trained carers are always there to provide comfort, reassurance, and practical support.

You never have to feel alone with 24/7 support. It’s not all emergencies — it’s reassurance, knowing that somebody’s there to help you with what you need, when you need it.”

Personal Care

They are a core part of the personal care arena for well-being, self-esteem, and trust. We know that bathing, dressing, and grooming are some of the most intimate tasks, which is why our caregivers assist with the utmost respect and sensitivity.

We do our best to make you at all times feel confident and in charge. Whether you require whole support or only a contact here and there, we tailor our method to suit you and guarantee that your private care routine is delivered in a dignified, pure and motivating manner.

Overnight Care

Indeed, even reassurance that support is there when you need it most is a valued service that our overnight care provides. Be it assistance with medications, turning, or simply having a hand nearby for reassurance, our carers are available to ensure your nights are as comfortable and restful as possible.

We offer both active overnight care, wherein a caregiver stays awake and alert all night, and sleepover care, wherein assistance is given as required. Whatever your search, our overnight assistance is customized to fit your specific needs, and you should be able to rest through the night with ease of mind.

Disability Care

Because each person’s experience with disability is unique, we provide personalized disability care that meet your preferences and goals. We are trained to give help with daily living activities, providing personal care and mobility support, and communication.

In addition to practical assistance, we take a holistic approach to care. As much as physical health, we know how essential it is to maintain emotional well-being; the support workers you would be paired with at One Hands can provide the warm, caring and motivating atmosphere where you are at all times listened to and treated as someone important.

Disability Support

Our disability support services help individuals to live independently and with confidence, access opportunities and participate in all levels of community. Whether it be WORK, SCHOOL, SOCIALISATION or DAILY LIVING, we are the support FOR YOU, built around YOUR NEEDS and goals.

Our carers will help you define what independence means for you and adapt their support to let you be as independent as possible, while providing you with the assistance you need, and not your tether. Your strengths are valued and your choices are respected.

Complex Care

We deliver very skilled and specialised care for those with more detailed medical or care needs. Our caregivers are trained to manage a variety of health conditions so that you feel comfortable and safe, whether you are in need of support for a chronic condition, ongoing care following hospitalization, assistance with medical equipment, or any other form of home health care you can imagine.

We work alongside healthcare providers and families to develop customized care plans that enhance your quality of life, including promoting health, independence, and self.

High Care

Our carers have experience with even the most complex medical and personal care tasks and always do so whilst respecting an individual's dignity and personal preferences. We treat you in a manner that maintains your autonomy, comfort, and sense of security.

Community and social participation

Connection to Community is Integral to our Emotional Wellness. We enable people to participate in social activities, group opportunities, education and work, helping them stay connected to their local community.

Our carers are here to ensure you can attend a local event, join a hobby group, or take part in community programmes – encouraging you to get out there and embrace opportunities to improve your social life, confidence, and independence.

Behaviour Support

Behavioural challenges are able to influence daily residing and relationships. We seek to identify the underlying factors that contribute to behavioural concerns and work with the child/adult and family to develop positive strategies that will improve communication, positive emotional regulation, relationship building and with overall wellbeing.

We place a gentle, non-invasive and humane approach to cater for the psyche of each individual so no one feels that they are ignored, unheard or not understood. Our mission is focused on building a better life for people and their families with stability and confidence.

Dedicated Support for a Range of Conditions

We understand that having a health condition can be difficult, so at Support Network we offer specialised, compassionate care to meet your individual needs. From daily activities to emotional support to medical needs, our NDIS-registered support workers in Box Hill are dedicated and trained to ensure you or your loved one receives the best-of-the-best care while preserving independence and dignity.

Arthritis Care

Arthritis can make the most simple tasks feel overwhelming, but it doesn’t mean that you have to face life’s daily struggles all on your own. Our disability support workers assist in mobility, performing aerobic and low-impact exercises to alleviate discomfort while maximizing daily routines. Whether it’s gentle movement to help you be more active or assisting with household tasks that may have become challenging, our care is designed to keep you comfortable, independent and supported in the home.

Autism Care

Each person on the spectrum has their unique way of viewing the world, and our solution considers that. Our autism support workers have the time to gain insights into individuals in terms of personal preferences, sensory needs and communication styles in order to adapt care to fit into people’s routine and comfort levels. From structured support in social situations to assisting with daily routines and skill-building, we strive to offer stability and comfort while ensuring you feel understood and comfortable in your situation.

Cancer Care

There are many difficulties that come with a cancer diagnosis — both physical and emotional. The Gentle Care We ProvideOur support workers provide dignified, gentle care to you or your loved one including assistance with daily tasks, medication reminders, and emotional support during treatment and recovery. It may be helping provide meals when appetite is low, attending treatment sessions with you as a companion, or providing reassuring presence when needed — whatever it is, we’ll get you through it.

Epilepsy Care

Epilepsy needs constant care and vigilance, particularly when seizures come out of the blue. Our trained support workers can assist with seizure management, medication reminders, and be a calming presence. Whether at home or out in the community, we want you to feel safe and confident, knowing help is just a phone call away.

Heart Disease Care

When you live with heart disease, you have to make lifestyle changes that sometimes can feel like a mountain to climb. Our care providers assist with meal planning, medication management, and gentle activity support to maintain heart health and daily living well-being. From a morning walk in the fresh air to being supported in managing symptoms at home, our care is designed to enable you to live as well as you can, while still prioritising your health.

Huntington's Disease Care

Huntington’s disease can bring complex and changing challenges, but our support workers are trained to adapt to your individual need at every phase. Whether it’s helping with mobility, speech therapy, or emotional and cognitive support, we will help ensure you or your loved one is given the care that respects independence but gives as much assistance as needed.

Mental Health Support

Mental health support is about more than just surviving — it’s about thriving. Our carers offer daily living support, friendship and companionship as well as a safe and non-judgemental space to talk about emotional needs. From attending appointments to having someone to talk to, assisting you with organisation, and everything in between, we’ll ensure you always have the support you need for the best mental health journey possible.

Motor Neurone Disease

MND is a progressive condition that has changing care needs over time. Our support workers also assist with mobility, communication aids, and personal care, ensuring that you enjoy as much independence as possible while receiving the appropriate level of care at every point in the process. We collaborate closely with families, therapists, and medical professionals to deliver holistic, person-centred care.

Muscular Dystrophy (MD) Care

A life with muscular dystrophy such as mine is one of finding the balance between support and independence. Our carers provide gentle mobility help, personal care and everyday support to help keep daily life as smooth and manageable as possible. Whether it be helping get ready in the morning or supporting day-to-day physiotherapy routines, we will help with understanding and compassion.

Out of Hospital Care

Anxiety after going through hospitalisation would be understandable but our out of hospital care ensures a seamless transition to a care free atmosphere. If you are in recovery after a surgery, illness, or injury, support workers can support you short-term or long-term following your care plan, helping restore strength,confidence and independence at home. Whether it be your medication management or mobility support, we make sure that your recovery journey is as convenient as it can be.

Parkinson’s Disease Care

Parkinson’s disease can present daily challenges, but with the right care, life can remain active and satisfying. From mobility and medication reminders to help with daily tasks, our support workers ensure that symptoms are managed with dignity and sensitivity. Whether you require gentle guidance for added stability or clearly defined routines to bolster your independence, we offer care that honors your capabilities while providing security and support where it is needed.

Palliative Care 

The right care and comfort make all the difference when facing a life-limiting illness. We provide palliative care services aimed at relieving discomfort, offering emotional support, and ensuring dignity in each moment. Whether you are in your home or a comfortable environment, we focus on quality of life while ensuring that you and your family have the support needed, through gentle, unobtrusive care.

Dementia Care

Caring for someone with dementia takes time, tolerance, compassion, and understanding. We help dementia sufferers feel safe, valued and connected within their environment by providing specialist care. We help with daily tasks, memory prompting and get them involved in enjoyable activities so they can lead as much of an independent and comfortable existence as possible.

What We Do At Support Network, we want to deliver care that makes a difference. Call us on 1300 671 931 if you or your loved one needs NDIS-registered support for any condition and let us know how we can provide the best care for you.

Contact Us

At Support Network, we’re here to help people with disabilities live an independent life with the right support. Whether you need help with personal activities, daily care, or more specialised assistance, we offer a wide range of services tailored to your needs. Our team is dedicated to providing quality care, ensuring that you feel comfortable and supported in your journey toward independent living.

We believe in personalised support plans because no two individuals are the same. Whether it’s everyday tasks or accessing the community, we’re here to offer a range of services that fit your lifestyle. If you’re looking for compassionate and reliable support, reach out to us today and let’s find the right care for you.

Call 1300 671 931 to get started.