Welcome to Support Network, where we go beyond just providing NDIS support — but builds a foundation of care, trust and reliability that enables people to really live their life. You have arrived at the right place if you or a beloved have to have caring, certified and really trained caregivers in Preston. We are a provider registered with the NDIS, we offer a variety of support services that are individually tailored for each person to support you in maintaining your independence, dignity, and quality of life.
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We don’t believe that there is support that will work for everyone — we believe in care plans that are personalised to your particular needs, goals, and preferences. From full-time care to a little extra help, our trained professionals are here to help you whenever you need us, providing you the correct level of support, at the correct time, in the exact manner that works best for you.
When you come to us, you’re not just getting care—you’re joining a support system that truly cares. Our NDIS support workers in Preston are not just workers, they are dedicated professionals who care deeply about improving your life.
Every person, every family, every struggle — it each looks different. That’s why at Support Network, we don’t only provide support, we adapt, listen and mold our care to your life. Whether you need hands-on assistance, emotional support, or guidance for your loved ones, we approach every element of care with respect, genuine concern, and flexibility.
Our NDIS support workers in Preston assist clients who have a variety of disabilities and offer empathetic, customized support to empower them to live the life they want. This is how we can truly make a difference:
Arthritis Care — Achy joints, chronic pain, reduced mobility — arthritis manifests in various ways. The pain management team provides a daily plan of gentle mobility exercises and pain patterns to reduce pain and ensure you can be mobile and confident.
We connect, empower, and personalize solutions to real lives. Whether you want active support, periodic check-ins or simply someone who gets it, we’re here to make life easier, not more difficult.”
We believe that care is not just support — but that it should feel empowering, reassuring and fit seamlessly into each person’s life. We all do things our own way with our own likes and desires. That’s the reason why our NDIS provider services in Preston are empathetic, flexible and completely person-centred. Whether it is to bring support at home, provide help with essential life skills, lend a hand with household tasks, we fill in where needed to make life comfortable, independent and dignified, in the truest sense of the word, every moment of every day.
Due to nothing feeling like home, this is also why we train and use only NDIS caregivers to ensure participants have what they need in order to remain safe and at home in their environment. There they shouldn’t be at ease, and that’s where we come in — we help with personal care, mobility support, meal preparation and companionship.
For some people, home care is a little extra help getting through morning routines; for others, it’s someone to help with daily tasks or medical needs. We adapt to what each individual needs, considering their demands for routine, privacy, and agency, and treating them as an equal partner in their journey to healthy living. We provide so much more than assistance; just knowing you’re there reassures the person being cared for, but also their family that their loved one is in safe, capable and caring hands.
Independence isn’t just doing things by yourself — it’s having the right support system in place to help you gain confidence, skills, and self-reliance. In Preston, our NDIS support workers help participants with every day living practical skills: whether it be managing your own finance, grocery shopping and cooking meals or getting around using public transport.
Some need direct instruction, while others need that extra push to get out of their comfort zone. We are working directly with participants, meeting them where they are, to build routines and create ease in life. Whether it’s learning to plan meals, structure daily activities or develop better communication and social skills, we emphasize progress over perfection.
How is our approach different? We don’t rush. We don’t take over. We support, we cheer, we celebrate all the little milestones because we know independence is a process and we are on it together.
A clean home is the basis of a well-maintained house and a well-maintained house leads to a home that feels safe, welcoming and free from stress. For a number of NDIS participants, keeping up with household chores can be a real struggle, whether due to mobility limitations, chronic illness or fatigue. This is where our NDIS care assistants step in and help ease the burden by assisting you with everything from cleaning, cooking, laundry and even minor home maintenance tasks.
But we do not do things for the sake of it. We enter into a partnership with participants, supporting where necessary and promoting participation wherever we can. If someone likes to be involved, we accommodate; if they’d prefer to sit it out, we take care of it in a way that keeps their home a place of comfort and calm.”
Care does not end when the sun goes down and neither does life. Others need round-the-clock, unbroken support for complex medical needs, auditing mobility inputs, or just someone to be there when needed. Our NDIS support workers are available 24 hours a day, seven days a week, providing an extra layer of support as well as peace of mind for everyone involved.
This type of supports is not only about caring for their bodies, but about providing stability and security. Be it help with personal chores, medication reminders, or just the reassurance that assistance is always available, we ensure that participants feel safe, ensured, and important. Families can rest assured that their loved one is in good hands, with a professional, compassionate caregiver by their side.
Personal care is intensely personal — it calls for trust, respect and an appreciation of individual identity. No one should have to worry that their independence is fading away because they require some assistance with activities of daily life. This is why, when it comes to personal care, our care assistants deliver their services with gentleness, discretion and a genuine warmth.
Bathing, dressing, and grooming help, mobility assistance, and toileting support — whatever the need, we make certain to listen and involve the client so that he or she is comfortable and heard. We try to help people keep their dignity and independence, and we do what we can while lending a hand when we can. We know that small, quotidian rituals anchor a person’s sense of self and personhood, and we ensure that they are performed in a manner that is comfortable, comforting, and affirming.
The night-time is vulnerable time for many people, especially those with complex health conditions, limited mobility, or a requirement for constant monitoring. When you want your loved one to continue to receive companionship and engage in their exercise program, our night time overnight program assures you they have someone nearby. If they need to reposition, toilet, or even if you don’t want to have to respond to an urgent call, we can be there.
For many, sleep disturbances can be worrying, causing a lack of restorative sleep. From fall prevention, administering night-time medications and providing comfort and reassurance, our NDIS caregivers create a calm and safe environment, that encourages better sleep and well-being. This piece of advice acts as a gift, assuring families that their loved one is cared-for overnight and providing them time to reset and decompress in preparation for the next day.
Disability care isn’t about what can’t be done — it’s about what is possible. No two people are the same, everyone has their strengths, preferences, and needs and our Preston NDIS support team help them live fulfilling lives on their terms.
Our approach to support is entirely individualised, from aiding with mobility and personal care to promoting social interaction and the building of skills. Some will require hands-on help with daily activities, while others may need strategies to support their independence through encouragement and support. Whatever the level of support needed, we strive to build confidence, self-sufficiency, and dignity.
Our caregivers work closely with families to make sure that they are informed, involved and assured at all times. At its core, true disability care is not just about catering to physical needs; it is about making meaningful connections, fostering opportunities, and communicating to every single person that they are equipped to live their best life.
While navigating the NDIS can be complex, no one is meant to do it alone. We don’t just deliver care—we empower individuals and families to go beyond care to improve their quality of life through the right support, services and resources available in communities connected by a network of providers.
Our NDIS support workers listen and learn about each participant, guiding them through their care and supporting them to understand their experience, consider the options available, and link with the services that meet their goals. We become advocates and guides, whether it’s accessing the appropriate therapies, assistive technology or ensuring continuity of medical care for one is never left without the support they deserve.
These complex health conditions need more than basic assistance—it's a skill, attention and strong service that balances a personalised touch. At Support Network, we are specialists in providing personal care for those with higher medical and mobility needs to make sure that their care is delivered in the safest, most effective, and comfortable way possible.
Our NDIS carers collaborate with a range of health professionals, therapists, and family members to develop a comprehensive plan that can include anything from administering medications and helping you with mobility devices to support your complex day-to-day needs. So the right level of care can be provided without compromising the participants’ independence or dignity, whether it’s ventilation support, PEG feeding or simply 24-hour monitoring.
For those who need constant, high-level support, a dedicated, well-trained NDIS support worker makes all the difference. We come in when families need us most, helping with personal care, mobility, complex health management and well-being.
We do not just assist with physical needs; we are focused on emotional well-being, social engagement, and quality of life. Whether they may be recovering from surgery or long-term degenerative conditions or high-care needs related to disability, we take extra measures to meet every individual wherever they are in their journey by making them feel heard, valued, and supported from beginning to end.
To have a rewarding life isn’t only about managing care needs, it’s about having opportunities, friendships and experiences that are enjoyable. Its why we have NDIS-community participation, which helps people to meet, join clubs etc. and find new interests.
From getting involved in local events to picking up new hobbies, volunteering, and attending support groups, we guide participants toward increased confidence, independence, and friendships. Whether someone enjoys a peaceful outing or a more social environment, we curate our support to matches their personality and thresholds so they never feel cut off or neglected.
Challenging behaviours can affect day to day living, trauma and opportunities for independence, but with the right kind of support, those who experience behaviours that challenge can learn positive strategies to gain as much confidence and stability as possible. Our NDIS behaviour support team is trained to understand each participant’s routine, triggers and means of communicating so that care is gentle, structured and to be treated with respect.
As holistic therapist, we work with the individual, families and allied health professionals to implement functional solutions for management of emotions, coping, and self-regulation through daily life. Learning to navigate life with greater ease, comfort, and control over actions through positive reinforcement, building routines and customizing interventions.
Finding the right disability support services isn’t just about ticking boxes—it’s about finding a team that truly understands. At Support Network, we offer a wide range of tailored support options designed to meet the unique needs of individuals with disabilities, ensuring that every participant receives the utmost care and respect.
Whether you’re looking for respite care, ongoing assistance, or guidance on the eligibility criteria for NDIS funding, we’re here to walk you through it. Our experienced support workers are dedicated to helping people with disabilities live more independent lives, offering everything from daily assistance to community engagement, all within an inclusive environment that fosters confidence and dignity.
With our extensive experience as an NDIS service provider, our primary goal is to ensure that every individual receives the care they need in a way that feels natural, empowering, and fully personalised. From managing a permanent disability to accessing the right range of services, we’re here to support you at every stage of your journey.
Want to learn more? Visit our partner office, give us a call, or reach out to explore how we can create a quality care plan that works for you. Contact us today on 1300 671 931—because the right support makes all the difference.