Life doesn’t come with a manual, and for individuals navigating the complexities of disability, the need for genuine, compassionate, and unwavering support is more than just a service—it’s a fundamental part of living with dignity. At Support Network, we believe in accompanying you, hand in hand, throughout your journey towards autonomy with dignity, choice, and mastery.
You don’t choose an NDIS provider to tick boxes or to have somebody show up when the time is right. It’s about trust, about being with people who want the best for you at work and beyond, over the long term, and that your ultimate success is theirs.
At Support Network, we are not here to tell you how to do things. Instead, we listen. We invest upfront time in learning what makes you feel safe, comfortable, and empowered in your daily life. From helping with personal care, developing life skills or ensuring your home is a haven, our dedicated support professionals ensure your voice sits at the centre of everything you do.
No two people are the same. Which is why we do not believe in one-size-fits-all support. You are unique, and so is our approach; your goals, routines, and personal tastes. We readjust our services for your life—not the other way around.
We don’t think support is just about being there — it’s also about empowerment. It’s about providing you with the tools, resources and support to live life on your own terms.
NDIS is not about the funding — it is about making sure you get the right type of support in the right way to allow you to live a fulfilling life. We break the mold of standard efficiency. We focus on:
We believe in coming alongside you—not ahead of you, not behind you, but right next to you. If you want an NDIS provider in North Melbourne that prioritises your needs, aspirations and choices, then you’ve come to the right place.
Call us now on 1300 671 931—your support shouldn’t feel like shackles.
Each person’s path is unique. Some need soft nudging, others benefit from physical help, and a lot of them just need someone that gets it—but that sees them beyond their condition. You’re not alone in this, because we don’t just provide care; we provide alongside when you need it most.
Whether it’s a chronic condition, or new diagnosis, or any ongoing recovery, we step in with a compassionate, specialist-led approach that makes the difference where it counts most.
We pride ourselves on providing specialized, compassionate, and personalized care for patients with multiple conditions. Our expert support peoples lead with warmth, patience and deep understanding, tailoring their approach to the individual needs of every situation.
We partner with patients to meet them at their own pace and to ensure their voice is always part of the conversation. Our specialists, disability support professionals, and caregivers partner with families, making sure when we deliver care, it is not just any care, but the right care—personalized, compassionate, and truly life-enriching.
Support should not be transactional. It should feel reassuring, elevating, intimate as a shmoozing agent: an invisible safety net that catches you when you need it, but never constrains your freedom. That’s precisely what we offer here at Support Network. Without our services — providing care is just one part of what we do, while creating opportunities is what drives our efforts — everyone deserves to live a life and to feel valued, respected, and empowered.
Listening means we know that needs change and adjust, which is why our approach is fluid and individualized to each participant. Whether you need help every day, 24-hour assistance, or expert support, ours care professionals are there не just to help but to listen, to encourage and to help you build a life that makes you feel complete. Quality is not only a promise; it’s the very basis of what we do.
There is something deeply comforting about finding yourself in familiar territory, where everything is just right. But when daily chores pile up, home can begin to feel less like a haven and more like a battleground. That’s where we come in, providing discreet, respectful, hands-on assistance that can let you remain in the place you love while getting the care you require.
Our caring at home support staff help with daily tasks — light cleaning, meals, mobility, and personal care. However, it’s not just about the cleanliness—it’s about creating a sense of security and stability, ensuring your environment is not only clean and organised but also safe, comfortable, and really your own. Whether you just need a little extra help once in a while, or you want someone there regularly to make home your home again, we can help.
Independence isn’t just about being able to do for yourself; it’s having the confidence and know-how to do life your own way. Participants are supported by our specialist care assistants, who develop life skills that lead to greater independence and fulfilment. From managing finances to preparing meals and building self-care routines, we provide guidance, patience, and encouragement for every step towards independence.
It’s not limited, it’s limitless. It is not merely a job of doing the daily work; we help people regain control of their own lives, working with them, and providing help that is more about emotional wellness than skills. Because independence isn’t just making it through the day — it’s about the confidence to engage with life.
A home should feel like a place of refuge, not a weight to carry. But for many people living with disabilities, such routine households chores can become energy-sucking struggles. At Support Network, we do not enter households only to complete the chores, but to restore balance, ease and independence. From cleaning and laundry to meal preparation and light maintenance, our dedicated care professionals will ensure that your environment is safe, organised, and genuinely liveable.
But we do not replace—we partner with you, encouraging engagement where we can, but recognizing preferences to be involved. From being organized to grocery shopping and having a space that is comfortable and invite control into your life, we are care, consideration, and a little gentle assistance. Life flows better when your home is right, and we’re here to help you make sure it is.
There are situations that demand more than occasional help; they demand constant, steady support. This is why we provide 24 hour discharge through personal treatment care, guaranteeing that members with multifaceted needs will be given care by professionals who are compassionate and sensitive to what they need whenever they want it. Medical support, mobility assistance, or simply having a trusted professional close at hand, we have made it our priority that our approach rests on safety, well-being and peace of mind.
Our care professionals are used to working 24/7 and proactively establish communication to ensure no hour of the day — or night — goes forissant or troubled. The level of support is both holistic, as well as highly individualized, with each care plan being carefully engineered. For people needing high-intensity support, this service is not just helpful—it’s critical. And we don’t take that responsibility lightly.
Personal care is very intimate, we treat it with the respect and sensitivity it deserves. We know from working together as a team that needing help with bathing, dressing, and grooming or moving from one place to another is not something that is easy to ask for; therefore, at Support Network, we bring kindness, thought, and professionalism into our interactions.
Our care specialists are also not just executing tasks—our care specialists but enabling a space of dignity and comfort and support and making sure that participants feel at ease and feel comfortable and feel respected and feel in control of their care. Whether offering practical support with medication management, hygiene routines or discreet support wherever required, we prioritise practical support alongside emotional well-being. Because personal care is more than meeting physical needs — it’s about self-worth, confidence and quality of life.
When you need help, the night can seem like the longest part of the day. Whether you need mobility support, want to take care of discomforts, or just feel more secure knowing that someone is there, our 24-hour caring service element ensures that no one needs to go and face the night alone.
Our support professionals are on the phone throughout the night helping to allay the fears of participants and their families. Just as monitoring for medical needs, assisting with repositioning, or being right there in case anything goes wrong whenever needed, we see to it that the night is as restful and stress-free as possible. Knowing an experienced professional is right there to support you means you can drift into deeper sleep with more peace of mind, waking feeling secure—because care should never quit when the sun goes down.
Support is about so much more than a service: it’s the basis of confidence, growth and self-reliance. At Support Network, we do not just help with day-to-day needs, but also foster independence and development. Disability support is meant to be empowering—not restrictive—and that’s the guidance we offer.
From there we offer opportunities to build skills to promote the inclusion of the person in the community; our dedicated support professionals assist people in taking control of their lives in a way that feels attainable, rewarding, and self-directed. Broad Applicability: Our people are incredibly well-trained to support a both wide variety of needs (that often do not require our direct technical support) and models of collaboration, making it feel natural, intuitive, and respectful. The intention is clear: Empowering every individual to trust themselves, yet acknowledging the existence of a net of support when the need arises.
Some conditions need a specialist approach, personalized care plans and a highly skilled care team who can respond to complex medical or support needs. Complex care is not simply assistance — it’s precision, expertise and demographic reliability. Support Network provides specialized, high-level care for people with significant medical conditions, neurological disorders and high dependency needs.
We work in conjunction with medical professionals, therapists and families to ensure that all facets of an individual’s care are executed with consistency, professionalism, and profound compassion. From medication management and complex mobility support to 24-hour monitoring, we tailor our approach to be centered around safety, dignity, and quality of life. We offer more than just care – we give you peace of mind.
The level of expertise, dedication, and trust in those providing it should be as high as when care needs are at its highest. High-intensity care needs a different lens, one that also takes into account the human aspect of care alongside clinical knowledge. Support Network caregivers are trained to care for individuals with acute medical conditions, progressive disease, and limited mobility.
We provide 24 hour monitoring, medical response, and personal care for high support needs. Each aspect of our care is put into place proactively instead of reactively, so that participants are supported by our team before challenges happen. And this is where we come in—to not just be a point of contact, but a consistent presence in someones life who can help them feel secure, seen, and cared for.
Community is more than just being around; it’s about inclusivity, value, and inner connection. At Support Network, we connect people back to social, educational and recreational activities that can bring joy, confidence and purpose.
We help people get to events and make connections and access local resources so that we can turn that feeling of fearfulness into one of encouragement for them to get out into their world. Whether nurturing interests, building connections or new directions our dedicated support team guide experiences that promote belonging and enrichment. True participation isn’t showing up—it’s feeling like you belong.
To understand and get behaviours under control is not about control—it's about insight and patience and personal professional strategies. Everyone deserves to have the right kind of support for how they felt and what they had been through, and what would set them off so they feel safe and heard. At Support Network, we are known for our behaviour support specialists who collaborate with participants and their families to create positive intervention strategies tailored to their unique needs to promote emotional well-being and stability.
We create an environment where we adopt targeted support plans, behavioural coaching and structured interventions that lead to overcoming challenges that feels empowering rather than restrictive. Our team is trained to deal with a variety of behavioural conditions, meaning that every individual has the guidance, reassurance and expertise they need to thrive. Because boosting quality of life isn’t only about support from outside yourself — it’s about cultivating inner confidence, security and self-knowledge.
Finding quality care that truly meets your needs shouldn’t feel like an overwhelming task. Whether you need in-home care, respite care services, or round-the-clock care, we’re here to ensure you receive the utmost care with a compassionate touch. As a registered provider, we offer a wide range of disability support services, tailored to help people with disability live a more independent life.
Our dedicated team of disability support workers is committed to creating a supportive environment, where individuals feel respected and encouraged. From daily living activities and personal goals to nursing care services and wound care, we provide both short and long-term care with professionalism and heart.
Looking for help with medical appointments, therapeutic services, or social outings? We’ve got you covered. Our disability support services provider ensures that participants receive the specialised care they need—whether it’s navigating challenging behaviours, building daily living skills, or fostering meaningful relationships in an inclusive environment.
Reach out today and let’s discuss how we can support your journey. Visit your nearest office, get in touch with our partner office, or call our team to explore the range of disability support we offer. Much-needed support is just a conversation away.
Contact us today at 1300 671 931.
We provide a wide range of disability support services, including in-home care, respite care, wound care, and nursing care services. Our support extends to daily living activities, behaviour support services, and independent living services, ensuring individuals receive specialised care tailored to their needs.
Our approach is centred around independent living services that support participants in their daily routines while encouraging autonomy. We assist with daily living skills, medical appointments, social outings, and therapeutic services, ensuring they have the right tools to build a fulfilling life in a supportive environment.
As a registered provider, we prioritise quality care and the highest standards of care in everything we do. Our dedicated team of disability support workers creates a truly inclusive environment, helping individuals develop meaningful relationships while achieving their personal goals. Whether it’s long-term care, constant care, or support for challenging behaviours, we tailor our approach to meet the unique needs of every participant.