NDIS Provider Flemington

Benefits of Independent NDIS Support Workers

Having a support worker isn’t just someone to help you — it’s having someone's companionship that enables you to live how you want to live.” With support workers so often following the call, we understand the importance of having someone with not only the right skill but also the right attitude, which is why we focus on personalised care at Support Network.

Here’s what makes independent support workers an invaluable choice:

• Tailored Support – We know that no individual is exactly the same which is why we concentrate on personalising your support to your individual needs and aspirations. Whether that’s help with daily tasks, transportation or social outings, you are treated in a way that fits your life seamlessly.
• Flexibility & Choice – Independence is essential to a vibrant life. The personalized care we provide can be at any time during the day or night, so the participants are able to choose when and where they receive assistance.
• Better Relationship – When support is steady, trust builds naturally. Our grounds are home to a consistent and supporting staff, ensuring our participants feel heard and that they are cared for.
• Confidence & Empowerment – With trusted support, participants can participate more actively in their communities, pursue their passions, and hold on to a sense of independence.
• Professionals Who Are Qualified and Caring – All workers receive comprehensive screening and training to deliver safe, dignified, and professional assistance.

Our philosophy is that everyone deserves authentic, focused support to thrive independently as much as possible, safely and with dignity. Whether you need a helping hand every now and then or ongoing care, our team is dedicated to ensuring life is simpler, safer, and more enjoyable.

NDIS Services We Offer – Tailored Support for Every Need

We understand that every person's needs are different. We provide a wide variety of NDIS services for our clients because we are committed to helping our participants live comfortably, independently, and with dignity. Our approach is highly person centric, meaning we do not only just care — we develop true relationships, listen to your needs and empower you to live your life your way.

With the long-term goal of enhancing the well-being, safety, and independence of our participants, we strive to provide high-quality intervention services through our trained caregivers and support workers, whose activities, as defined by NDIS, the National Disability Insurance Scheme, are fully customised and person-centered. Whether you need assistance with day-to-day tasks, and complex medical care or getting involved in the community our staff are trained, compassionate and always go the extra mile.

And here’s how we help Insurers and their customers with tailored, high-quality NDIS care services.

Home Care Support

There's no place like home, and we feel that everyone deserves the chance to live safely and comfortably in a place that is familiar to them. Our home care services are vital for those who may need help in their daily living but would prefer to stay in their home.

Our NDIS-registered support workers help you out with chores at home, cooking, reminders for taking medications, cleaning your house, and anything else you need done at home to make it a more livable space that supports you as you carry out your everyday life. We offer companionship, so you will never feel alone in your journey.

Daily Living Assistance

From morning rituals to nighttime unwinding, we offer personalized guidance that enables people to manage everyday life effortlessly. Services for Daily Living (Washing, Dressing, Cooking, and Mobility support).

We not only provide assistance but strive to encourage independence — allowing the people we care for to perform everyday tasks with more confidence and encouraging independence, where feasible. Whether gentle guidance is needed or a hands-on approach is the best solution, our caregivers adjust to the comfort level of the individuals.

Domestic Assistance

Maintaining a clean and tidy home can be difficult, particularly for those who are disabled or have limited mobility (read more on types of disability); however, it’s important to make sure that the individual is involved in the decision-making process as much as possible. A professional dedicated domestic servitude, from light cleaning and laundry, to organizing household items and meal preparation.

We know that a tidy home promotes mental and physical wellness, and our caregivers make sure every participant’s environment is safe, clean, and inviting.

24-Hour Care Support

We also guarantee 24-hour care for people who need help around the clock. Whether it be overnight assistance, medication management, or personal care, we have you covered 24/7, allowing your loved one and their family to rest easy knowing they are never alone.

Our well-trained support workers do this in a rotating, seamless manner so that care has no interruption in delivery. From medical attention to companionship, we focus on giving our patients a chance to stay at home with constant eyes on them, 24/7.

Personal Care Support

Personal care isn’t only about maintaining hygiene — it’s about supporting dignity and well-being. Our skilled caregivers offer compassionate, dignified help with bathing, grooming, toileting, and dressing without compromising comfort and independence.

We know that personal care is highly personal, and can be overwhelming at times. That’s why we are gentle and our approach is reassuring, so participants feel comfortable and in control.

Overnight Care Support

For those requiring overnight support, our overnight care service provides reassurance. Helping with bathroom visits, being repositioned to add comfort or just some gentle reassurance, our team ensures that participants receive a restful and safe night’s sleep.

The sun sets, but care never stops — just like us. Our caretakers are alert but not in the way and on hand for any intervention but not waking up the sleepy head.

Disability Care Support

With the right technology, disabilities need not prevent anyone from living a full and independent life. We provide specialized disability care services to cater to the unique needs of individuals facing physical, intellectual, and sensory disabilities.

We support our workers with mobility, therapy exercises, and daily schedules, promoting independence along the way. We are all about ability vs disability, getting people involved in what they like to do, showing them what they can do and what care they need in the process.

Disability Support

Support isn’t only physical support — it’s emotional support and belonging, too. Our disability support services promote social interaction, personal skill development and independence, enabling participants to thrive in their daily lives.

We take the time to know the goals and preferences of each participant so that our support is empowering, respectful, and enriching.

Complex Care Support

Acute care is not for everyone; some people need specialised medical or high-needs support — our complex care services give them the extra help they need and deserve. From medication management, and wound care to personalized support for neurological conditions, our expert caregivers deliver complex medical care with professionalism and compassion.

Working closely not only with other healthcare professionals but also with families guarantees that we provide a holistic, coordinated care process.

High Care Support

Our high-care services offer targeted, hands-on support for people with higher care needs. We support daily living by keeping residents safe, comfortable and engaged with their quality of life.

Whether it be mobility assistance, feeding, palliative care, or any other service you may require, our team is rigorously trained to provide soft, respectful and highly-skilled care for your loved ones to ensure that all those needing extra care get the care they deserve.

Social & Community Participation Support

Life is more than a rhythm — it’s connection, it’s adventure, it’s engagement. Our social and community participation services help people to be active members of their communities, through social activities, education, recreation and volunteering.

Because we believe everyone should have an active and meaningful social life, we offer support, company and transportation for that.

Behaviour Support

Our team if the specialists that provide gentle evidence-based strategies to bring about well-being, emotion regulation and positive engagement for those that need specialised behavioural support.

It is an individualised, non-judgmental approach which assists participants in developing skills that enhance their confidence, relationships and ability to cope! We partner with families and health professionals to build supportive and nurturing environments where growth and stability occur.

Culturally Aligned Support Workers – Care That Understands Your Values

We know that care is not only about helping but about feeling heard, respected and comfortable in your surroundings. That’s why we have culturally aligned support workers to give you care that works through your language, traditions and cultural values.

Having a support worker who knows your customs, beliefs and way of life is everything. It helps build trust, connection and belonging; it means that those being cared for feel that they are really being supported in ways that are important to them.

Our providers come from a variety of backgrounds that are culturally aligned with your needs, including:

• Arabic Support Workers
• Bangladeshi Support Workers
• Cambodian Support Workers
• Chinese Support Workers
• Greek Support Workers
• Guyanese Support Workers
• Indian Support Workers
• Indonesian Support Workers
• Italian Support Workers
• Nepalese Support Workers
• Spanish Support Workers
• Thai Support Workers
• Vietnamese Support Workers

For many, cultural intake is central to well-being and comfort — especially those with language barriers or particular cultural practices they’d like to adhere to. Be it through meals that feel like home, understanding of religious customs, or simply a language with which you can relate, culturally aligned caregivers ensure that the support provided is deeply respectful of and sensitive to individual identity and background.

We believe that you deserve care that feels personal, culturally inclusive, and caring. Contact us now on 1300 671 931 to get a support worker that understands you.

Dedicated Support Workers for a Range of Health Conditions

We know that the care needs of each individual — particularly those living with a specific health condition — can differ from others. This is why we have dedicated support workers who are trained to provide a compassionate, professional and tailored approach to a variety of medical conditions. Not only do our caregivers offer a skillset that is second to none, but they also exhibit empathy that inspires what we all want in our twilight years; comfort, dignity and independence.

Here’s how our specialist support workers can help with various health conditions:

Arthritis Care

Simultaneously living with arthritis makes it an uphill task, mainly when pain and stiffness make mobility a challenge. Supporting individuals through these daily activities, gentle range of motion exercises, using strategies for pain management, access to information about household tasks that may prevent strain, independence building strategies, and connection to pro-social support in the home. Whether it’s dressing, cooking or getting around safely, we help each individual continue living comfortably while managing their symptoms.

Autism Care

Autistic individuals do best when they are in people places to predict and get to hear exactly how they will react. Our autism help employees provide patience-driven and sensory-friendly customer take care of folks with autism, helping with social interaction, verbal exchange and daily routines. Adapting care to each person’s unique sensory needs, emotional well being and personal growth goals, so that they can thrive in their unique way, is what we do in partnership with families.

Cancer Care

Our support workers are there to lend emotional and practical support as there are many physical, emotional, and medical challenges that you face on receiving a diagnosis of cancer. Whether this is assistance with day-to-day routines, accompaniment to medical appointments, medication management, or simply being with someone, we provide those facing cancer with gentle and reassuring respite that is rooted in comfort and care.

Epilepsy Care

While epilepsy is unpredictable, with the right support people can live safely and independently. Our Caregivers are trained to identify signs that may trigger seizures, respond quickly during emergencies, and assist with daily activities to help reduce risk. From medication reminders to creating a safe environment at home to providing consistent comfort and reassurance, our care takes the natural form of empowerment while focusing on their overall health and safety.

Heart Disease Care

The management of heart disease involves a lot of lifestyle, medication and health management. To help patients maintain a heart-healthy lifestyle, our support workers also engage in healthy meal preparation, medication management, light exercise support, and stress reduction activities. Whether recovering from a cardiac event, or managing a long-term condition, our caregivers provide the right mix of support and encouragement.

Huntington’s Disease Care

Because Huntington’s Disease can affect movement, cognition, and emotional well-being, skilled and compassionate care is essential. Our caregivers are trained to provide light mobility assistance, emotional support, and adaptive care techniques that let these ones deal with physical symptoms while maximizing independence.

Mental Health Support

Mental health challenges can make even the mundane aspects of life seem impossible, but in its portal of support lies a beacon of hope. Calm (mental health support workers to assist): Our mental health support workers offers guidance for companionship, managing daily routine and coping strategies, whilst encouraging social engagement. We believe in a holistic experience so that everyone who enters, embarks on their unique journeys and feel that they were heard, validated and equip them with the wisdom to face their lives with confidence.

Motor Neurone Disease Care

MND is a degenerative condition that impacts movement and communication in addition to requiring adaptive and specialist care. As a result, our caregivers have expertise in mobility assistance, speech assistance, personal care and ensure that individuals maintain their independence for as long as possible through the use of assistive devices.

Muscular Dystrophy

Muscular Dystrophy makes you weaker and harder to move, and it becomes harder to do things. Our support workers provide assistance with mobility aids, transfers, personal care, exercises related to physical therapy, and transitioning to home and community-based living by facilitating the necessary environmental modifications that promote a better quality of life. Our goal is to help you remain as independent and comfortable as possible, while providing you care with dignity and professionalism.

Out of Hospital Care

Stepping outside of a hospital following a medical procedure, illness, or injury can be daunting. With our out of hospital care team the recovery, mobility assistance, medication management and personal care one needs, is provided to ensure that you get back on your feet and feel comfortable doing so in a safe, supported environment.

Parkinson’s Disease Care

Parkinson’s Disease can cause tremors, make muscles rigid and impede balance, complicating daily life. Our caregivers are trained in mobility assistance, medication reminders, and providing help with fine motor tasks, allowing individuals to maintain as much independence as possible. We encourage only kindness, and respond with patience and understanding, offering quiet guidance and steadfast support.

Palliative Care

Palliative care is about finding peace, dignity and support in the final stages of life. We provide companionship, pain management assistance, emotional comfort, practical help — everything that ensures that individuals and their families have as much ease and comfort as can be provided during difficult times. Our approach is soft, respectful and profoundly compassionate, where we treat quality of life as our top priority.

Dementia Care

It took patience, structure and a deep understanding of dementia to care for someone with it. Specialized memory care support, personal assistance, emotional reassurance, and structured routines are all available through our experienced dementia-trained caregivers, to enable individuals to navigate day-to-day life (as familiar and comfortable as possible). This ensures everyone living with dementia is safe, valued, and supported through dignity and compassionate companionship.

Contact Us – Let’s Make Support Personal

We provide a wide range of tailored support, whether it’s help with personal care services, assistance with Independent Living, or just a friendly hand to navigate public transport and get to community activities with ease.

Our skilled team has extensive experience in both aged care and support for individuals with disabilities, offering everything from day-to-day assistance to access to social events, recreational activities, and community events that bring people together. We believe that everyone deserves the chance to live fully and independently, and our range of services is designed to make that happen.

If you’re looking for genuine, dedicated support that fits into your life—not the other way around—reach out to us today. Let’s build a care plan that works for you.