NDIS Provider Docklands

What does an independent support worker brings?

• A genuine passion for care – They go beyond routine assistance, ensuring you feel respected, heard, and valued.
• Flexibility and personalisation – Your needs change, and so should your support. We adapt to suit you, not the other way around.
• A local presence in Docklands – We’re not just another service; we’re part of the community, always nearby when you need us.

Choosing Support Network is choosing independence, comfort and peace of mind. Because your life should be lived on YOUR terms, the support should be there beside you.

Why Independent Support Workers Can Transform Your Life

An independent support worker is not only about the help—it’s about freedom, choice, and being able to live your life your way. In contrast to traditional care models, which can seem so rigid, independent support workers offer a unique blend of flexibility and personal connection which I believe really transforms the experience.

Here’s how independent support workers can improve your life:

• More Control, More Choice – You pick who helps you, how they help you, when they support you. No more of working around someone else’s schedule — you call the shots.
• Enhanced Relationships – You develop trust and a real connection when you meet the same support worker regularly. They know your preferences and different likes and dislikes, and they can tell the ones that are most effective in supporting you without it feeling transactional.
• Tailored to Your Needs – Whether you need assistance with cooking, outings, personal care, or companionship, independent support workers tailor their service to your life to ensure that you receive care that is actually helpful.
• A known face, every time — No revolving door of the new and unknown, just someone who knows you, your likes and dislikes, your ways of making your day easier and brighter.
• Highly Flexible & Cost-Effective – Independent support workers generally provide a lower cost, ensuring that you benefit from more personalized care without unnecessary overhead.

Work with independent, compassionate and highly trained support workers whose sole focus is helping you live your best life. Be it assistance around the house, mobility support or simply someone to help you share your thoughts, the right support worker can genuinely make not just your day, but also your life better.

You deserve care that suits your lifestyle—call us today on 1300 671 931 to experience the difference.

Comprehensive NDIS Support in Docklands – Tailored Care, Genuine Compassion

Everyone needs help that feels right—not just support that checks a box. At Support Network, we know that care is personal, and so is how it’s delivered. Which is why we assign a dedicated support worker to every service so that you have continuity, familiarity and trust at every step of the way. When you contact us, you’re not just getting a service—you’re getting a team that truly sees you, values you, and puts your well-being above all else.

Home Care – Providing Support and Care in People’s Homes

There’s nothing like being in your own home—the love of familiar surroundings, being surrounded by things that you hold dear and knowing you are right where you are supposed to be. We make sure to keep staying at home as a choice not a challenge. Our support workers can help with everything from domestic tasks to companionship, and ensure your home remains just how you like it. Whether it’s light housekeeping, meal preparation, or just someone to talk to, we ensure that you feel supported and never a burden.

Daily Living – Making Every Day Easier and More Enjoyable

The small, great details of life shouldn’t feel like a challenge. Whether getting dressed in the morning, cooking and preparing meals, or keeping the house clean or running errands, we’re here to make daily living easier, simpler, more efficient, and more enjoyable.” Our support workers don’t simply assist; they motivate, uplift and empower you to maintain as much independence as you can. Together, we make daily tasks feel less like challenges and more like effortless wins.

Domestic Assistance – A Home That Feels Like Home

It’s easy to get overwhelmed when it comes to keeping a home running, but no one should feel as if they’re losing control to their own house. We take care of everything that makes a home feel like home—from laundry to light cleaning and organization—so you can worry more about living your life and less about doing the chores. No matter how many visits are made — they are all done with kindness, never having you feel like you’re asking for too much because that’s what we do, we make life easier for you.

24-Hour Care – Round-the-Clock Support for Complete Peace of Mind

There are times in life that simply require steadfast, nonstop care, and we are standing by. Whether day or night, with us you will never be angel. Our workers are with you at whatever hour of the day: morning, midday, or night, providing unwavering and thoughtful care. Your safety, comfort and overall well-being are always our top priorities, so you have the care you need when you need it.

Personal Care – Dignity and Respect in Every Moment

We know personal care is deeply intimate, and it requires a special kind of support worker to provide it in a warm, dignified and empathetic manner. From bathing and grooming, to dressing and other intimate needs, our team treats every job with the highest level of respect, so you’re always comfortable, safe and in control. We never hurry, never force and have your wishes and comfort at heart always.

Overnight Care – A Calming Presence Through the Night

For many, night can be long, uncertain, even scary. Whether you need help with mobility, medication or reassurance, our overnight care workers are there to provide a constant, compassionate presence to help you stay safe and secure. Be assured that you are not alone, you deserve sleep without the fear of being alone. With our loving staff in your corner, the evening is one of care, not worry.

Disability Care – Enabling, rather than Constraining

Access to technology should not determine your ability to live independently. Our support workers personalize your care and the level of assistance you may need, barrel-racing in your assistance while preserving your independence. Whether assisting you with mobility, being your personal assistant, or providing emotional support, we are here to make your life not manageable — but enjoyable. We honor your strengths and share your challenges, so we can craft a care plan that is truly in your best interest.

Disability Support – A Team That Stands Beside You

The media can let people down, but everyone deserves a team that looks beyond their disability. We are not one size fits all and care about your goals, skills and unique needs. Disability support workers provide you with the needed resources, assistance, and companionship to live life in happiness, purpose, and confidence. So, each time you need help, whether it be with transport, attending appointments, or daily routine, we ensure that you have the exact type of support, and a helping hand that is not just qualified in their field, but also the kind who care about your well-being and comfort in every aspect.

Complex Care – Navigating Challenges with Skill and Compassion

For people with complex health needs, identifying the best care provider can seem daunting. Specialist support workers here at Support Network have access to specialist training to support those with advanced care needs with precision, skill and heart. From chronic illness management to post-hospital recovery and specialist treatments, we ensure your care is managed with expertise and sincere care. Working alongside healthcare providers, we deliver a seamless experience for you ensuring you never feel unsafe, misunderstood or uncared for.

It was hard to leave for home after asking the first question, and on the other hand, you wanted to know more — especially when smart, reliable, and experienced help was available.

High Care – Reliable, Skilled, and Always There When It Matters

High-care needs need high commitment, and that's exactly what we deliver. We deliver support that is above and beyond basic care, ensuring ongoing, professional and incredibly caring support. We partner in tiny ways with families, doctors, and therapists to draft care plans that are as comprehensive as they are individual. Regardless of your situation, be it simple or complex, we are here to support you and to make sure you never feel like a number, but a cherished member.

Social and Community Participation – Helping You Stay Connected

Building a community is essential to a good life. From going to social gatherings, attending local groups or just getting out and about, our support workers provide meaningful support and encourage active engagements out and about. We assist with transport, companionship and involvement in pursuits that provide joy, dignity and a sense of belonging. Because to be supported is not the same as to be alone—it’s having someone beside you who wants you to live your best life.

Behaviour Support – Compassionate Guidance for a Better Quality of Life

There is never a need to rage against behavioural challenges — only empathy and strategies to handle them. Our behaviour support specialists can work with you, your family and carers to develop individual strategies that can decrease the need for restrictive practice, address maladaptive behaviours, improve communication and overall quality of life. By being patient, empathetic, and educated, we make certain that each individual facing obstacles in life is equipped with the dignity, care, and specialized assistance they require to walk through difficulties confidently.

Compassionate Support for Every Condition – Care That Puts You First

At Support Network, we know every condition has its unique challenges, and every person deserves care that considers their journey. Filling the gaps between tasks, a specialized support worker does much more than check off items on a to-do list; they bring a sense of warmth, empathy and real insight into what caring looks like. Be it through managing symptoms, providing companionship or just being a steady presence in tough times, our team is here to help lighten the burden and provide comfort in a time when it matters most.

Arthritis Care

Managing life with arthritis doesn’t have to equal a loss of independence. Our support workers can help you with mobility, pain management, and performing everyday tasks, so stiffness and discomfort won’t get in the way of doing what you love. Whether it’s helping with dressing, cooking meals or just offering an extra set of hands when needed, we are here to help make each day a little easier, a little lighter and a lot more comfortable.

Autism Care

Each person with autism is a one-off, and so is the care they require. Our innovative and compassionate caregivers offer unique support for your loved ones with improving or deteriorating mental health. We build a safe, structured and empathetic environment, where people can flourish in a system encouraging growth, confidence and normality.

Cancer Care 

When your life is turned upside down by a cancer diagnosis, you shouldn’t have to face it alone. No matter what you require, be it assistance with daily activities, emotional support, or practical care during treatment our team of support workers are here to ensure you feel cherished, listened to and cared for every step of the way. We offer kind, dignified support, ensuring that life continues to be as comfortable and manageable as it can.

Epilepsy Care

Having epilepsy is about being ready for anything at any time, which is why our caregivers are trained to react calmly, knowledgeably, and immediately when there’s a need. Whether it is seizure management, daily care or supervision, our professionals always maintain safety and well-being at the top of mind. You deserve forward-thinking, empathic, and personalized care—and that’s what we bring.

Heart Disease Care

A strong Warfarin can be especially important when managing heart disease, as a healthy balance of care, lifestyle support, and medical awareness is required. Our caregivers support medication management, gentle exercise, dietary assistance, and symptom monitoring while working to keep life active, productive, and as worry-free as humanly possible. We fast track your ability to take control of your health with peace of mind and guidance throughout.

Huntington’s Disease Care

Caring for someone with Huntington’s disease is a long road that takes expertise, patience and unfailing compassion. Our support workers are trained to assist with physical difficulties, emotional well-being and cognitive changes, providing carefully structured support that allows for dignity and independence for as long as possible. We are with our clients and their families, and we provide care with compassion, dignity, and respect.

Mental Health Support

How do I help someone who is having a mental health crisis? Our caregivers provide emotional support, companionship, and daily structure, ensuring individuals feel understood, valued, and never judged. Be it anxiety, depression, or something more complex, we work on trust-building and establishing an environment where metabolism can start over again.

Motor Neurone Disease Care

Motor Neurone Disease may be a progressive disease and could pose progressive challenges but we do not believe that quality of life should ever be sacrificed. From assistance with care provision to dealing with mobility, communication or daily tasks to mental well-being, our caregivers give expert assistance to ensure that the individuals enjoy their journey while feeling at ease, respected and empowered. No matter what may change, our team is there with calm hands and open hearts.

Muscular Dystrophy Care

Specialised care that meets changing needs is essential to life with muscular dystrophy. We assist with mobility, exercise, activities of daily living and emotional support, and always aim to maximise independence while maintaining comfort and safety. Through direct care to older adults and their families, our caregivers provide enriching, active, and possibility-filled lives.

Out of Hospital Support

Coming home from the hospital might seem overwhelming, but with the right support, it can be a smooth, low-stress event. Our caregivers help with recovery and medication management, mobility and personal care, so you can heal in the comfort of home, with reassurance and gentle assistance.

Parkinson’s Disease Care

Care for Parkinson’s is patient, skilled and steeped in compassion. We provide the support you need to feel safe, empowered and cared for no matter what the stage. We strive to understand each individual’s unique challenges and provide care that makes a difference.

Palliative Care

In the case of life-limiting conditions, the priorities shift to comfort, dignity, and peace of mind. Our palliative care staff includes specialists that help with pain management, emotional support, and practical help, making sure that the individual and their families know they are surrounded by love, respect, and caring. Everything is treated with the kind of care and reverence that any person deserves.

Dementia Care

Taking care of people with dementia is not just about helping them but really knowing and compassionate. Our caregivers offer structured support that follows routines, promotes memory recall and ensures that each person feels safe, respected and valued. We create moments of joy, alleviate confusion and make sure life stays as good as can be.

Culturally Aligned Support – Care That Feels Like Home

At Support Network, we understand that care is much more than just care—at Support Network, you’re understood, respected and truly at home. For many, creating a difference would be that support worker who speaks their language, understands their traditions, respects their cultural values. That’s why we provide culturally appropriate caregivers who not only offer practical assistance, but real connection and comfort.

We recognize that cultural identity is a deeply personal matter. Whether it’s the way meals are cooked, the rituals that inform daily life, or the comfort of speaking your own language, having a caregiver who shares your culture and values helps create an atmosphere of trust, warmth and familiarity.

The Benefits of a Culturally Aligned Support Worker

• Better Communication – As you are speaking with the same language, there are no gaps between the conversation and it makes it easier, more clear, and respectful.
• Respect for Traditions – From religious practices to cultural customs, our caregivers help ensure personal values are maintained at all times.
• Familiarity and Comfort – A caregiver who knows your history offers a feeling of home and warmth in daily communication.
• Personalised Care – Very often, Nigerians are accused of being unnecessarily difficult when we request care that aligns with our routines, preferences and beliefs.

Cultural Support Workers We Provide

• Arabic Support Workers
• Bangladeshi Support Workers
• Cambodian Support Workers
• Chinese Support Workers
• Greek Support Workers
• Guyanese Support Workers
• Indian Support Workers
• Indonesian Support Workers
• Italian Support Workers
• Nepalese Support Workers
• Spanish Support Workers
• Thai Support Workers
• Vietnamese Support Workers

Support Network is naturally diverse and helps ensure that all get care that feels organic, personal, and inherently respectful.

Call us on 1300 671 931 today to find the perfect caregiver for you.

Contact Us – Let’s Make Life Easier Together

When it comes to disability support services, finding the right help makes all the difference. At Support Network, we’re here to provide a wide range of essential services that truly empower people with disabilities. Our dedicated team works closely with each individual, ensuring that personalised care plans are tailored to their unique needs.

As trusted NDIS Service Providers, we focus on independent living, promoting life skills, and encouraging community engagement so that everyone has the chance to lead an independent life with confidence. Whether you need daily assistance or a range of services to support your well-being, our skilled team is here to help.

We believe in delivering exceptional disability care, upholding the highest standards of care, and making sure that every person receives quality care that suits their lifestyle. If you or a loved one need services to people with disabilities that go beyond basic support, reach out to us today.

Call 1300 671 931 and let’s talk about how we can support you.