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NDIS SUPPORT COORDINATION CANBERRA

NDIS Support Coordination in Canberra That Gets Things Going

Our coordinators know the ACT provider network, small but very active, and can help you make your plan a reality, one provider at a time.

Find the Right Support Call 1300 671 931
Support Coordinator meeting with client and family

Getting Started is Simple

1

Contact Us

Get in touch with our team. We'll listen and understand your needs.

2

Review Your Plan

We'll work with you and your Support Coordinator to understand your goals.

3

Find the Right Support

We'll connect you with experienced support workers and services that fit.

Support Coordination for Canberra and the ACT

The ACT was one of the first to implement the NDIS, and reached full territorial coverage quickly because of the size of the Territory. That gave Canberra a stable NDIS market, but a settled market isn’t without its challenges, and when demand for a good provider is high, navigating it is still a challenge.

Belconnen, Gungahlin, Woden, Tuggeranong and the inner suburbs form a relatively small, urbanised area, which makes coordination easier than in the large cities. But a small area can also mean certain specialists or services are limited in supply, and knowing where and how to find them matters. A local coordinator completes the link.

Our coordinators assist Canberra participants across Belconnen, Gungahlin, Woden Valley, Tuggeranong and the inner north and south (into Queanbeyan and the NSW fringe) to find the right providers and make plans work.

Areas we serve include Belconnen, Gungahlin, Woden, Tuggeranong, Queanbeyan, Weston Creek, Dickson, Kingston, Braddon and the City.

How Support Network Can Help

Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.

Support Workers

Find experienced and reliable support workers to help you achieve your goals.

Nursing

Access professional nursing and clinical support when you need it.

Community Participation

Build confidence, connections and independence in your community.

Complex Supports

We work alongside your existing team to deliver more complex support needs.

Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.

Three Levels of Support Coordination

The right level of support depends on your needs and goals.

Support Connection

Best for participants who need help understanding their plan and getting connected.

  • Builds confidence
  • Introductory support
Coordination of Supports

Best for participants who need ongoing support to coordinate services and providers.

  • Coordinates supports
  • Builds skills and independence
Specialist Support Coordination

Best for participants with more complex needs who require specialist support.

  • Intensive and specialist support
  • For more complex situations
Lower need
Higher need
STRAIGHT ANSWERS

Support Coordination in Canberra: Your Questions

Does being in a small city like Canberra affect access to NDIS providers?

It can. Some specialist services are less readily available in a smaller market, and that’s where a coordinator helps, knowing who’s available locally and, if needed, arranging support that spans the ACT-NSW border.

If I’m just over the border in Queanbeyan, can you help?

Yes. As we operate nationally, the ACT-NSW border is irrelevant. We organise your support the same way, wherever you are, central Canberra or Queanbeyan.

Does support coordination cost anything?

No. If you have support coordination in your plan under the Capacity Building funding category, you don’t pay for it out of pocket, and if you’re not self-managed you won’t get an invoice. It doesn’t come from your core support.

How many levels of support coordination are there?

Level 1 is Support Connection ($80.06/hr in 2025-26), a gentler approach to accessing services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for complex needs or higher risk and is delivered by more qualified practitioners.

Can I choose my own support coordinator?

Yes. If support coordination is included in your plan, you can choose who provides it, and you can change providers if it doesn’t work for you.

Looking for a Canberra Coordinator Who Does What They Say?

We’ll help you make your plan a reality, whether your situation is simple or complex. If coordination is in your plan, it’s at no cost to you.

Get started today

or call us on 1300 671 931, Monday to Friday.

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