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NDIS SUPPORT COORDINATION GOLD COAST

NDIS Support Coordination on the Gold Coast to Get You Started

Our coordinators know the Gold Coast providers and can help you find one that’s right for you, without the usual waitlist runaround.

Find the Right Support Call 1300 671 931
Support Coordinator meeting with client and family

Getting Started is Simple

1

Contact Us

Get in touch with our team. We'll listen and understand your needs.

2

Review Your Plan

We'll work with you and your Support Coordinator to understand your goals.

3

Find the Right Support

We'll connect you with experienced support workers and services that fit.

Support Coordination for the Gold Coast

The Gold Coast is one of the fastest-growing areas in Queensland, and so is its number of NDIS participants. It’s a difficult city to coordinate geographically, with an unusual shape: a long, roughly 60-kilometre strip from the northern growth areas down to the NSW border, and providers don’t cover all of it evenly.

From the fast-growing northern stretch around Coomera and Pimpama, to the central areas of Southport and Robina, to the southern reaches near Burleigh and Currumbin, availability varies significantly. A support coordinator who understands the Coast’s provider map can help you find therapists and workers that actually service your part of the city.

From the northern growth suburbs, to the centre (around Nerang and Southport), to the south (Palm Beach and Coolangatta), our Gold Coast coordinators support participants across the entire Gold Coast, and have the connections to get supports moving.

Areas we serve include Southport, Robina, Coomera, Burleigh Heads, Nerang, Broadbeach, Palm Beach, Coolangatta, Pimpama and Helensvale.

How Support Network Can Help

Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.

Support Workers

Find experienced and reliable support workers to help you achieve your goals.

Nursing

Access professional nursing and clinical support when you need it.

Community Participation

Build confidence, connections and independence in your community.

Complex Supports

We work alongside your existing team to deliver more complex support needs.

Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.

Three Levels of Support Coordination

The right level of support depends on your needs and goals.

Support Connection

Best for participants who need help understanding their plan and getting connected.

  • Builds confidence
  • Introductory support
Coordination of Supports

Best for participants who need ongoing support to coordinate services and providers.

  • Coordinates supports
  • Builds skills and independence
Specialist Support Coordination

Best for participants with more complex needs who require specialist support.

  • Intensive and specialist support
  • For more complex situations
Lower need
Higher need
STRAIGHT ANSWERS

Support Coordination on the Gold Coast: Your Questions

The Gold Coast is very spread out. Can a coordinator help me find local providers?

Yes, and that’s precisely the value. Coverage can vary from Coomera in the north to Coolangatta on the border, so it’s important to know what services operate in your area, and our Gold Coast coordinators have that knowledge.

I move between the Gold Coast and northern NSW. Can you still organise my supports?

Yes. Moving to and from the Gold Coast and nearby northern NSW has no impact on how we coordinate your plan and help you connect with providers.

Does support coordination cost me anything?

No. If you have support coordination funded in your plan under Capacity Building, it’s paid from your plan amount, not via an invoice, and you won’t pay out of pocket, unless you’re self-managed, in which case you receive an invoice. It doesn’t come from your core supports.

What are the three levels of support coordination?

Level 1, Support Connection ($80.06/hr in 2025-26), is a lighter touch for connecting with services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for more complex needs or greater risk and is provided by more skilled practitioners.

Can I choose my own support coordinator?

Yes. Support coordination is optional in your plan; if you have it, you choose who provides it, and you can change coordinators if one isn’t right for you.

Ready for a Gold Coast Coordinator Who’ll Show Up?

From the simple to the complex, we’ll help you make your plan a reality with connected support across the Gold Coast. If coordination is in your plan, you won’t pay a cent.

Get started today

or call us on 1300 671 931, Monday to Friday.

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