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NDIS SUPPORT COORDINATION NEWCASTLE

NDIS Support Coordination in Newcastle That Gets Things Moving

Our Newcastle and Hunter Region coordinators know the region’s provider network and can connect you to support, even when it isn’t local.

Find the Right Support Call 1300 671 931
Support Coordinator meeting with client and family

Getting Started is Simple

1

Contact Us

Get in touch with our team. We'll listen and understand your needs.

2

Review Your Plan

We'll work with you and your Support Coordinator to understand your goals.

3

Find the Right Support

We'll connect you with experienced support workers and services that fit.

Support Coordination for Newcastle and the Hunter

Newcastle is one of the biggest population centres in regional New South Wales, and together with the Hunter it has a significant number of NDIS participants. It faces a challenge the big capitals don’t: a thinner pool of providers, so skilled coordination really matters.

The Hunter has a high concentration of providers in the Newcastle and Lake Macquarie urban centre, but they’re more spread out towards Maitland, Cessnock and the Port Stephens coastline. Especially in the regional areas, it can make all the difference whether someone can find a provider who offers the support you need and has the capacity to deliver it.

Our coordinators support participants from the Newcastle CBD and the beaches around Lake Macquarie, up to Port Stephens, out to Maitland and down to the vineyards near Cessnock, with the knowledge to connect them to the right providers even where those are scarce.

Areas we serve include Lake Macquarie, Maitland, Charlestown, Cessnock, Port Stephens, Cardiff, Belmont, Raymond Terrace, Kurri Kurri and Wallsend.

How Support Network Can Help

Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.

Support Workers

Find experienced and reliable support workers to help you achieve your goals.

Nursing

Access professional nursing and clinical support when you need it.

Community Participation

Build confidence, connections and independence in your community.

Complex Supports

We work alongside your existing team to deliver more complex support needs.

Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.

Three Levels of Support Coordination

The right level of support depends on your needs and goals.

Support Connection

Best for participants who need help understanding their plan and getting connected.

  • Builds confidence
  • Introductory support
Coordination of Supports

Best for participants who need ongoing support to coordinate services and providers.

  • Coordinates supports
  • Builds skills and independence
Specialist Support Coordination

Best for participants with more complex needs who require specialist support.

  • Intensive and specialist support
  • For more complex situations
Lower need
Higher need
STRAIGHT ANSWERS

Support Coordination in Newcastle: Your Questions

Are there fewer providers in a regional area like the Hunter than in the cities?

Yes, the provider pool is smaller, and that’s exactly why a support coordinator is so valuable in the region. We help you avoid the long waitlists and dead ends you can hit going it alone.

Do you coordinate supports throughout the Hunter, or just Newcastle?

The whole region, Newcastle, Lake Macquarie, Maitland, the Port Stephens coastline, Cessnock and the wider Hunter. We coordinate face to face where available, and remotely.

Is support coordination free of charge?

No, but you don’t pay out of pocket. If support coordination is funded in your plan under Capacity Building, it’s paid directly from your plan’s funding. You won’t receive an invoice unless you’re self-managed, and it doesn’t come from your core supports.

What are the three levels of support coordination?

Level 1 is Support Connection ($80.06/hr in 2025-26), a lighter connection to services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for complex needs or high risk and is provided by more qualified practitioners.

Can I choose my own support coordinator?

Yes. If support coordination is included in your plan, you choose who provides it, you won’t be told who to use, and if it’s not the right fit you can change coordinators.

Looking for a Newcastle Coordinator Who Actually Performs?

From simple to complex, we’ll help you put your plan into action with connected support across Newcastle. If coordination is in your plan, it won’t cost you a cent.

Get started today

or call us on 1300 671 931, Monday to Friday.

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