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NDIS SUPPORT COORDINATION SYDNEY

NDIS Support Coordination in Sydney That Gets Things Going

Sydney’s NDIS system is huge, and hard to navigate on your own. Our coordinators know the provider networks from the CBD to the far west, and make your plan a reality.

Find the Right Support Call 1300 671 931
Support Coordinator meeting with client and family

Getting Started is Simple

1

Contact Us

Get in touch with our team. We'll listen and understand your needs.

2

Review Your Plan

We'll work with you and your Support Coordinator to understand your goals.

3

Find the Right Support

We'll connect you with experienced support workers and services that fit.

Support Coordination That Knows Sydney

The NDIS in Sydney is the largest and most complex in the country. Yes, there are plenty of providers, therapists and services out there, but finding the right ones and getting on their lists can be a real headache without someone who knows the ropes.

Conditions are very unevenly distributed across the basin. Allied health is abundant, but competitive, in the inner city and eastern suburbs; further out, through Western Sydney (Parramatta, Blacktown, Liverpool, Mount Druitt), demand often outstrips supply, and it can be hard to access the right psychosocial or specialist support. This is where a good support coordinator earns their keep, knowing who has capacity and who is worth waiting for.

We have a network of coordinators across Greater Sydney (the Northern Beaches, the Hills, Inner West, Sutherland Shire and the south-west growth corridors), with established relationships with providers throughout the region. Wherever you are, we help you cut the system down to size and get you connected to support that fits.

Areas we serve include Parramatta, Blacktown, Liverpool, Penrith, Bankstown, Mount Druitt, the Northern Beaches, the Inner West, Sutherland Shire and Campbelltown.

How Support Network Can Help

Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.

Support Workers

Find experienced and reliable support workers to help you achieve your goals.

Nursing

Access professional nursing and clinical support when you need it.

Community Participation

Build confidence, connections and independence in your community.

Complex Supports

We work alongside your existing team to deliver more complex support needs.

Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.

Three Levels of Support Coordination

The right level of support depends on your needs and goals.

Support Connection

Best for participants who need help understanding their plan and getting connected.

  • Builds confidence
  • Introductory support
Coordination of Supports

Best for participants who need ongoing support to coordinate services and providers.

  • Coordinates supports
  • Builds skills and independence
Specialist Support Coordination

Best for participants with more complex needs who require specialist support.

  • Intensive and specialist support
  • For more complex situations
Lower need
Higher need
STRAIGHT ANSWERS

Support Coordination in Sydney: Your Questions

Does a support coordinator in Western Sydney help me find providers?

Yes, it’s one of the most important things we do in high-demand communities like Parramatta, Blacktown and Liverpool, where provider waitlists can be long. We know which local providers have real capacity, which saves you weeks of dead-end calls.

Do you cover the whole of Sydney, or just the inner city?

The entire Greater Sydney region, from the eastern suburbs to the Blue Mountains fringe and the south-west. We coordinate in person where it helps, and remotely, so your location doesn’t hinder the service.

Is there a cost to support coordination?

No. If you have funding for support coordination in your plan under Capacity Building, it comes from your allocated plan funding, not your own pocket, and you won’t get invoices unless you’re self-managed. It doesn’t come from your core supports.

How many levels of support coordination are there?

Level 1 is Support Connection ($80.06/hr for 2025-26), a lighter touch for connecting to services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for complex needs or significant risk, provided by more qualified practitioners.

Can I choose my own support coordinator?

Yes. If support coordination is in your plan, it’s up to you to choose your provider, you’re not assigned one, and you can change coordinators if it’s not working for you.

Ready for a Sydney Coordinator Who Delivers?

From simple to complex, we’ll help you put your plan into action and make it truly connected across Sydney. If you have coordination in your plan, it doesn’t cost you anything.

Get started today

or call us on 1300 671 931, Monday to Friday.

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