What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A self-managed Home Care Package gives you full say over your care. Instead of handing everything over to an agency, you take charge. You hire your own support workers, decide when they come, and pick services that match your needs, not a set list someone else chose.

The difference is real. You can work with people you trust. You can find better value for your funding. You can build a support team that feels like a natural part of your life, not a system you have to fit into.

Most of all, self-managing gives you back independence. It lets you keep making decisions about your day-to-day life, no matter what extra help you might need. It's your life — and that should never change.

We quietly stay in the background, making sure the funding side of things stays smooth and compliant. We take care of the paperwork, the NDIS requirements, and the budget tracking, so you don’t have to worry about the small print. You stay in control, and we stay close enough to catch anything if you ever need a hand.

Because real support means knowing someone’s there — but never standing in your way.

Freedom to Choose the Right Carers for Your Life

Being able to choose who helps you at home makes all the difference. It’s not just about getting things done — it’s about feeling comfortable, feeling safe, and knowing that the people around you truly understand you. When you self-manage your Home Care Package, you get to pick the right people for your life, not just whoever’s available.

We’re simply here to back you up — giving you the freedom to choose your own carers and shape your support in a way that feels natural. You tell us what you want, and we help make sure it all fits together quietly in the background.

Here’s a closer look at the kinds of support you can bring into your life:

Home Care

Your home holds your life’s little moments. Our carers don’t come to change it — they come to keep it running the way you love. A little help with meals, a hand with getting around, or just someone checking in — simple things that make your days easier, without ever making you feel like you’re giving anything up.

Daily Living

Some days you might need a little extra help getting dressed or preparing a meal. Our daily living support fits quietly into your routine, giving you just enough help to keep moving without feeling rushed or overwhelmed. We follow your lead — you set the pace.

Domestic Assistance

Chores can pile up when you least expect. Our domestic carers step in to take care of the bits and pieces — cleaning, laundry, tidying up — so you can focus on the things you enjoy. It’s not just about keeping the house clean; it’s about giving you a home you can truly relax in.

24 Hour Care

Sometimes it’s not about needing constant help — it’s about knowing someone’s there if you do. Our 24-hour carers stay close, ready to step in if you need anything, day or night. You can go about your life knowing that no matter what time it is, you’re not alone.

Personal Care

When you need support with personal things like showering, grooming, or dressing, it has to be handled with respect. Our carers take their time, listen carefully, and always make sure you feel comfortable. It’s not just about helping — it’s about making sure you still feel like yourself.

Overnight Care

Night-time can bring its own worries. With overnight care, you have someone there to help if you wake up needing something, or if just having someone nearby brings you peace of mind. It’s not intrusive — it’s a quiet, steady presence while you rest.

Disability Care

Living with a disability doesn’t mean fitting into someone else’s plan. Our carers take the time to understand how you move through the world. They adjust their support to your needs — helping you live the way you want, without making you feel like you have to explain yourself over and over again.

Disability Support

Some days you might want a lot of help. Other days, hardly any at all. Our disability support workers are flexible — stepping forward when you ask, stepping back when you need space. It’s about being there for you without taking over.

Complex Care

Some needs are more complicated, and that’s okay. Our carers are trained to handle higher medical needs while still keeping things human — no cold treatment, no rushing. Just steady, skilled support delivered with kindness.

High Care

When you need more care, you need people who don’t make you feel like a burden. Our high care support focuses on keeping your routines going with dignity — helping with movement, personal tasks, and health needs, while always remembering that you’re the one leading the way.

Social and Community Participation

Life feels better when you’re connected. Our carers can help you get out to the activities you enjoy, whether it’s a community event, a club, or just meeting up with friends. It’s about keeping you involved, not letting life get smaller.

Behaviour Support

When behaviour challenges pop up, what matters most is staying calm. Our carers know how to work through tough moments without pressure or judgment. They meet you where you are — with patience, understanding, and a plan that fits you, not the other way around.

Dedicated Support for Every Health Condition and Need

Looking after your own care means making a lot of important choices — but when health needs get more complicated, it can feel overwhelming. That’s where we stay close. Even though you’re managing your Home Care Package yourself, Support Network helps you find carers who understand not just the condition you live with but the kind of life you want to keep living. Our job is to help you connect with the right people — the ones who quietly support you without taking over.

Arthritis Care

When you live with arthritis, even small tasks can feel harder. Our carers step in gently — helping you reach for things, move around the house, or manage daily activities without rushing or pushing. They understand how tiring the little things can become, and they’re there to make sure you don’t have to give up doing the things you love.

Autism Care

Good care for someone with autism doesn’t start with changing routines — it starts with respecting them. Our carers learn your way of doing things and match their support to fit around your comfort. Whether it’s helping with daily living, communication, or just being a steady, familiar presence, they stay beside you without pushing for change you don't want.

Cancer Care

Some days you feel strong; other days you don't. Cancer brings that kind of unpredictability. Our carers are ready for both kinds of days. They know when to offer more help and when to simply be there quietly, giving you the space to rest or gather strength again. Their goal isn’t to manage you — it’s to move with you, gently.

Epilepsy Care

Living with epilepsy means having someone nearby who knows how to stay calm when things happen. Our carers are trained to respond safely during a seizure but, more importantly, they help you feel safe and confident between episodes too. They keep life steady without hovering, respecting your independence while always being prepared.

Heart Disease Care

Heart disease changes how you live day to day. Our carers help with the simple but important things — walking safely, preparing lighter meals, handling medications. They work with your rhythm, helping you do as much as you feel able, without ever pushing you harder than you should go.

Huntington's Disease Care

Huntington’s disease brings changes slowly. Our carers understand how to offer more help as needs shift — helping with walking, speaking, eating, and daily tasks without taking away your sense of self. They stay patient, adjusting with you as you need, never moving faster than you’re ready for.

Mental Health Support

Some days are harder than others when you're living with mental health challenges. Our carers don’t come in with a plan to "fix" you — they come in ready to walk beside you, however the day looks. They’re there for everyday support — keeping life ticking along and making sure you’re not carrying everything alone.

Motor Neurone Disease Care

Motor Neurone Disease brings a lot of changes — breathing, speaking, moving — and you need carers who know how to adapt without making you feel helpless. Ours know how to handle the equipment, the lifts, the communication — but they never forget to treat you like the same strong person you’ve always been.

Muscular Dystrophy

Muscular dystrophy may weaken muscles, but it doesn’t weaken who you are. Our carers focus on helping you stay as independent as possible, supporting you with personal care, transfers, and mobility, always taking their time and respecting your choices every step of the way.

Out of Hospital Care

Coming home from hospital should feel good — not frightening. Our carers help you settle back into home life — supporting you with dressings, medications, gentle exercises, and daily needs. They keep things easy to manage, so you can focus on feeling better without extra worries piling up.

Parkinson’s Disease Care

Living with Parkinson’s means learning new ways to move, speak, and get through the day. Our carers stay patient through all of it — offering a hand when you need it, waiting quietly when you don’t. They help you keep your routines, your hobbies, and your dignity, no matter what changes come.

Palliative Care

Palliative care is about making sure every moment is comfortable, peaceful, and full of dignity. Our carers don’t rush or overwhelm — they move slowly, carefully, helping with pain management, personal care, or simply sitting quietly when that's what’s needed most. They’re there for you, and for your family too.

Dementia Care

Dementia may change memories, but it doesn’t change the need for respect and kindness. Our carers step into your world — helping with simple routines, using familiar language, and creating safe spaces that feel steady. They never correct or confuse — they simply meet you where you are, with patience and care.

Support Network’s Platform: Making Self-Management Simple

When you decide to manage your own Home Care Package, the last thing you need is a system that makes life harder. That’s why our platform is made to be simple. Nothing confusing, nothing hidden. Just the tools you need, in one place.

• Post jobs: You can put up a job whenever you need a new carer. You write it the way you want, in your own words. The right people see it. You stay in control, choosing who feels like a good fit.
• Manage invoices: Instead of worrying where the money’s going, you can check every invoice yourself. It’s easy to approve them or ask questions. You know exactly what’s paid for, and when.
• Approve timesheets: Every carer’s hours are shown clearly. You don’t have to chase anyone or trust someone else's numbers. You see the hours, approve them, and it’s done.
• Keep an eye on your budget: At any time, you can open the platform and see how much of your funding is left. No guessing. No surprises. Just clear numbers when you want them.

We didn’t build our system to make you feel lost. We built it so that you stay in charge without feeling tired or overwhelmed. It's still your care, your money, your choices — the platform is just a tool to keep everything in reach, without any fuss.

Benefits of Self-Managing Your Home Care Package

Managing your own care is not about doing more work. It’s about getting back the simple things that matter most — choice, respect, and a real say in your life.

• You choose who helps you: No strangers sent to your door. You pick the people who feel right, and you decide who belongs in your team.
• You know where your money goes: You see it yourself. No guessing, no wondering. You choose what you pay for and who you pay.
• You keep more hours for real care: Without big fees eating into your budget, you can have more support when you need it — not less.
• You find carers who understand you: Whether it’s culture, language, or just the way you like your days to run, you choose carers who fit.
• You see everything, always: No hidden rules, no locked doors. You know what’s happening with your care and your plan, every step of the way.
• You’re backed up if you ever need it: Even though you’re in charge, we stay close. If you need help sorting something out, we’re right there — quiet, but ready.

Self-managing isn’t about doing it all by yourself. It’s about having the right people and tools close by, so you can live life the way you know best.

Contact Us

If you're ready to take complete control of your care journey, we're here to help you get started. At Support Network, we believe quality care should feel easy, not complicated. Whether you’re looking to move away from a traditional provider, explore a new range of services, or simply want more hours of care from your package funds, we’ll walk you through it all.Talk to us today about building a personalised care plan that truly fits your life. No pressure, no jargon — just real help from a team that listens.