What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A Self-Managed Home Care Package is exactly what it sounds like — care that you manage, on your terms. Instead of an agency deciding who comes to your home, what tasks they do, and when they do them, you decide. You choose your care workers. You set the schedule. You control how your budget is spent.

But it’s about much more than just logistics. It's about reclaiming the feeling that your life is still yours to shape. It’s about waking up in the morning knowing you have choices, and that your care adapts to you — not the other way around.

Self-managed packages open doors that traditional services sometimes leave closed. You can hire local carers you trust, schedule help when it suits your routines, and even make your funding go further by negotiating better rates. It’s flexibility in the best possible sense — giving you more hours of support, more familiar faces, and a care plan that feels personal.

Behind the scenes, we are there, making sure the complicated parts don’t weigh you down. We handle compliance checks, keep your funds managed properly, and step in with advice if you need it. But we stay in the background — because that’s where we belong when it comes to your independence.

In the end, a Self-Managed Home Care Package isn't just about services. It’s about restoring a simple but powerful truth: you are the best person to decide what your life should look like.

Freedom to Choose the Right Carers for Your Life

Freedom in care is not about being given a list of options. It’s about choosing the life you want to live — and deciding who stands beside you to help make it possible. When you self-manage your Home Care Package, you step into that freedom with both hands. You get to decide who supports you, how they help, and when you welcome them into your day.

We believe in walking quietly beside you. No pressure. No heavy-handed systems. Just steady, compassionate support that lets you stay in charge. Our carers are chosen not just for their skills, but for their heart — the way they listen, the way they respect the lives they step into, the way they honour your dignity with every task.

When you self-manage, you are free to shape your support around your real needs. Not just the ones written on a checklist. You know better than anyone what makes your day easier, what helps you feel stronger, and what lifts your spirit. We simply make sure you have the right carers ready when you need them.

Here’s how you can build your perfect team, with the services you feel comfortable with:

Home Care

Home should always feel safe, familiar, and full of small comforts. Our home carers support you with daily routines like meal preparation, light cleaning, and helping you settle into your day. They understand that stepping into someone’s home is stepping into their most personal space, and they treat that with care.

Daily Living

Getting through the day should feel natural, not like a list of challenges. Our carers are there to offer just the right amount of help with tasks like getting dressed, moving safely around your home, preparing food, and managing household needs. They encourage you to do what you can, offering support without rushing or pushing.

Domestic Assistance

A tidy home has a quiet way of lifting the heart. We provide help with housekeeping, laundry, groceries, and other small but important tasks that keep your home running smoothly. Our carers understand it’s not just about cleaning — it’s about making your environment comfortable, organised, and truly yours.

24 Hour Care

Sometimes, knowing someone is nearby makes all the difference. Our 24-hour carers are trained to provide round-the-clock support, ensuring your safety, comfort, and peace of mind. They are not just there for emergencies; they are companions through the quiet moments too, ready whenever you need them.

Personal Care

Personal tasks can feel sensitive, and they deserve to be handled with quiet respect. Our personal carers help with bathing, dressing, grooming, and hygiene needs — always taking the time to make sure you feel comfortable, respected, and in control of the situation. They know that even a simple morning routine is part of your identity.

Overnight Care

Nights can sometimes feel long, especially if you need assistance. Our overnight carers are there to help you get ready for bed, assist with medication, respond during the night if needed, and be a calming presence until morning. Having a steady, caring person nearby can turn an anxious night into a restful one.

Disability Care

Everyone deserves care that sees the person first, not the disability. Our disability carers are patient, skilled, and genuinely supportive. They assist with daily living needs while encouraging growth, independence, and connection. Care is never rushed — it is built around understanding your unique goals and challenges.

Disability Support

Support looks different for everyone. Our disability support workers are trained to help with a wide range of activities, from personal care and household tasks to transport, community participation, and goal-setting. They walk at your pace, never ahead of you.

Complex Care

Some health needs are more complicated, but that doesn’t mean care should lose its warmth. Our complex care team is trained to handle medical requirements, mobility support, and multiple care needs. Even while focusing on clinical accuracy, they never lose sight of the human being at the centre of it all — you.

High Care

When you need a higher level of support, you deserve carers who are both skilled and deeply respectful. Our high care workers assist with advanced needs, including chronic conditions and palliative support. Every act of care is carried out with kindness, patience, and the understanding that dignity must never be compromised.

Social and Community Participation

Life is fuller when we stay connected to the world around us. Our carers help you join activities, community events, social groups, or simply get out and about for a coffee or stroll. They encourage you to keep doing the things you love and to stay engaged with your community in a way that feels right for you.

Behaviour Support

Some journeys need a little more sensitivity. Our behaviour support workers provide calm, thoughtful assistance for those experiencing emotional or behavioural challenges. They focus on building trust, reducing anxiety, and helping you or your loved one feel safe and understood.

Dedicated Support for Every Health Condition and Need

When your health changes, it changes more than just your routines. It touches everything — how you move through your day, how you plan your week, how you feel when you wake up in the morning. It shifts the ground under your feet. And in those moments, the kind of support you have matters more than ever.

Managing your Home Care Package yourself doesn’t mean you have to navigate it all without help. It means you choose who stands beside you — people who don’t just understand care but understand your care. We make sure that no matter what your condition is, you’re connected with carers who have the experience, patience, and compassion to make this journey feel a little steadier.

Self-management gives you the power to pick the right support for your life. Here’s how we help make sure that power brings the right people into your home, at your side, when you need them most.

Arthritis Care

Living with arthritis isn’t just about aching joints. It’s about adapting, every day, to small challenges most people never even notice. Our carers know how to make those daily adjustments easier — from helping with dressing and meal preparation to supporting gentle exercises that keep you moving safely. It’s not just about getting tasks done; it’s about making sure you never feel rushed, helpless, or left behind.

Autism Care

Supporting someone with autism isn’t about applying a checklist — it’s about meeting the individual exactly where they are. Our carers build quiet, predictable routines, providing a sense of safety and calm. They understand sensory sensitivities, communication differences, and how important it is to move at a pace that feels comfortable for the person they are supporting.

Cancer Care

Cancer care isn’t only about physical needs; it touches emotional ones too. Our carers help ease the physical strain — supporting nutrition, personal care, mobility — but they also offer quiet companionship. Sometimes just having someone there, someone who understands the heavy days and lighter ones, makes all the difference.

Epilepsy Care

Life with epilepsy brings uncertainty. Our carers are trained to respond calmly and effectively if a seizure occurs. They create safer environments, support medication routines, and, just as importantly, they bring a steady confidence that helps families feel less alone with the "what ifs."

Heart Disease Care

Heart disease demands a careful balance between activity and rest. Our carers assist with exercise plans, help manage medications, and watch out for signs of fatigue or discomfort — always taking the time to encourage rather than push, making sure you stay strong without ever feeling pressured.

Huntington's Disease Care

Huntington’s brings many shifts over time — movement, memory, emotion. Our carers adapt alongside those changes, offering personal care, emotional support, and mobility assistance as needed. They understand the frustrations that can come, and they stay calm and supportive through each stage, helping maintain dignity above all.

Mental Health

Mental health challenges are often invisible — but deeply real. Our carers provide structured support without judgment. Whether it’s depression, anxiety, PTSD, or another condition, they help with daily living needs and emotional stability, recognising that some days will be harder than others, and that's okay.

Motor Neurone Disease Care

MND moves quickly and often unpredictably. Our carers offer the right support at the right time, from mobility aids to communication help. They work with quiet steadiness, making each day manageable without taking over the parts of life you still want to control.

Muscular Dystrophy

Muscular dystrophy reshapes strength, but it doesn’t erase spirit. Our team supports mobility, transfers, and daily activities in ways that keep you active and engaged. They adjust as needs change, helping preserve your independence for as long as possible with encouragement, not limits.

Out of Hospital Care

The first days home after hospital discharge can feel overwhelming. Our carers step in with experience and calm, helping with wound care, medication management, therapy routines, and all the everyday details that can feel like too much too soon. They’re there to ease the load, one step at a time.

Parkinson’s Disease Care

With Parkinson’s, no two days are quite the same. Our carers assist with movement routines, voice exercises, personal care, and meals, understanding the rhythms of good days and harder ones. They don’t rush. They don’t push. They walk at your side.

Palliative Care

Palliative care is about comfort, about dignity, about holding space for the person and their family. Our carers bring practical support for pain management, gentle help with daily tasks, and emotional presence during a tender time. They focus on making each moment matter, listening carefully to what you want and need.

Dementia Care

Dementia changes memory, but it doesn't take away the need for love, safety, and connection. Our carers create familiar spaces, use simple communication, and bring a sense of calm even when the world feels confusing. They don’t just care for the person — they care with them, entering their reality instead of pulling them out of it.

Support Network’s Platform: Making Self-Management Simple

Taking care of your own care journey should feel natural — not like learning a new system. We believe that self-managing your Home Care Package should leave you feeling lighter, not more burdened. That’s exactly why we built a platform that feels familiar from the very first time you use it.

It’s not a maze of screens. It’s not complicated menus. It’s a simple space where everything you need is close by — made for real people, living real lives.

Here’s what it helps you do:

• Post Jobs, the Way You Want You don’t need to jump through hoops to find support. You can create a job listing in minutes — describing not just the skills you need, but the kind of person you’re looking for. Someone who fits into your world, not just fills a shift.
• Handle Invoices Without the Strain Managing invoices doesn’t have to feel confusing. On our platform, you can look at every invoice clearly, approve it easily, and move on. No second-guessing. No paperwork piles building up on the kitchen table.
• Approve Timesheets with Full Confidence You deserve to know when services were provided, and by whom. Our system lets you check timesheets without hassle. You see what work was done, approve it, and feel certain about the care you’re paying for.
• Watch Over Your Budget in Real Time Your funding isn’t something you should wonder about. With our dashboard, you see your spending, your remaining balance, and your progress — not once a month, but whenever you want to check. It’s your care, your money, and you stay in control without the noise.

The platform isn’t about pushing you to be a manager. It’s about handing you the right keys — quietly, simply — so that you can open every door when you’re ready. And whenever you need a hand? We’re still here, quietly supporting you in the background.

Because managing your own care should feel like freedom — not another weight to carry.

Benefits of Self-Managing Your Home Care Package

Choosing to self-manage isn’t just about shifting who does the paperwork. It’s about pulling the steering wheel back into your own hands — where it should have been all along.

Here’s what that choice brings:

• Personal ChoiceNot someone else's timetable. Not someone else's decision. You pick the people, the services, the way support fits into your daily life — because no one understands your needs better than you.
• Budget ControlEvery dollar is yours to direct. You see exactly how your funding is being spent. You decide when and where to stretch it. There's no guesswork. Just real ownership, every step of the way.
• Lower Fees, More Hours of CareLess money spent on administration means more hours where it matters — one more visit, one more conversation, one more helping hand when you need it most.
• Carers Who Fit Your LifeLanguage, culture, values — all the things that make us feel at home. Self-management gives you the space to choose carers who truly understand who you are, without having to explain yourself at every turn.
• Clear Visibility, AlwaysYou don’t have to wait for reports or chase answers. Everything — your care hours, your services, your spending — is laid out where you can see it, whenever you need it.
• Trusted Support Behind YouYou’re leading, but you’re not alone. We stand quietly in the background — ready when you need help, guiding when you ask, always protecting your freedom to choose.

Self-managing your Home Care Package isn’t about taking on more. It’s about clearing the way for something better — real choice, real connection, and the kind of life that feels more like yours again.

Contact Us

Managing your own care should feel like gaining back a piece of yourself — not another burden to carry. We’re here to walk alongside you as you take that step.

Whether you're thinking about moving away from traditional providers, exploring a higher package level, or simply wanting more quality care for your funding, we can help you design a plan that truly reflects you. A plan built on your choices, your comfort, and your future — not someone else's system.

If you're ready to shape a care journey that fits your real life — your financial circumstances, your hopes, your needs — then we’re ready too. Reach out today. Let’s start with a conversation about what personalised care could look like for you.