What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A Self-Managed Home Care Package puts you in charge. It’s a government-funded package where you, not a provider, decide who gives your care and how your support fits into your life. You choose your workers, you set the schedule, and you control where your funding goes.

But being in charge doesn’t mean being on your own. Support Network is there in the background, keeping things compliant and helping you manage your package funds, so you stay on track without losing focus on what matters most — your life.

People who move to self-management often talk about what it feels like to have true choice again. You get to pick the people you feel comfortable with, adjust your care when your needs change, and make decisions without waiting for someone else’s approval.

It’s flexible. It’s personal. It often brings more value for your funding too — meaning you can often stretch your budget to get more hours of care or the services that really make a difference.

Most of all, it brings independence back to the centre of your care. It reminds you that your life, your voice, and your choices are what matter most.

With Support Network walking quietly alongside you, ready when you need us, you can step forward with confidence, knowing the hard parts are taken care of — and the important parts are entirely in your hands.

Freedom to Choose the Right Carers for Your Life

When life changes and support becomes a part of it, the need for real choice becomes even stronger. Self-managing your Home Care Package isn’t about paperwork or rules. It's about something much more personal — it’s about taking back the right to choose who steps into your life, who helps shape your days, and who walks alongside you without ever making you feel small.

We understand that care is not one-size-fits-all. It's not about schedules printed on paper or lists of services delivered without thought. It’s about people. It’s about finding carers who don’t just perform tasks but who truly see you. Who listen. Who stay patient when the words take a little longer or the steps slow down.

When you self-manage, you open the door to that kind of care. You’re not handed a roster and told who’s coming. You decide. You meet the people who will be in your home, around your family, part of your everyday. You choose the right fit — the ones who get it, the ones who make you feel safe, respected, and understood.

Home Care: Respecting the Heart of Your Home

Home care isn’t just about help — it’s about trust. It’s someone entering the place where your memories live. Our home care workers understand the privilege of being welcomed into that space. They don’t rush, they don’t impose. They come in with quiet respect, there to support, not to take over.

Daily Living: Support That Keeps You Moving Forward

Daily living can bring its own challenges. Dressing, preparing meals, getting ready for a new day — these things matter. They're not small tasks when they hold your independence. Our carers help without making you feel like a burden. They work beside you, not in front of you, keeping your choices alive in every small moment.

Domestic Assistance: Helping Your Home Feel Like Yours

A clean home, fresh clothes, a fridge stocked with what you like — domestic assistance is not about housekeeping. It’s about preserving your routines, your dignity, your comfort. Our team supports your way of living, not their own ideas of how things should be. They adapt to you, not the other way around.

24-Hour Care: Knowing Someone is Always There

There are times when care needs don’t clock off at sunset. When you need someone there through the night, our 24-hour carers are ready. Not hovering, not overwhelming — just present. Quietly making sure that if you call out, someone answers. If you feel uncertain, someone is there to steady things.

Personal Care: Dignity in Every Detail

Personal care is one of the hardest things to hand over to someone else. We never forget that. Our carers approach personal care with real tenderness — helping with bathing, dressing, grooming — but always leaving your pride intact. It’s your body, your pace, your comfort that guides every action.

Overnight Care: Rest Easy Through the Night

The nights can feel longer when you’re alone. Having overnight support means you can rest easier, knowing that someone trustworthy is there. It’s not about constant attention. It's about having someone nearby, ready to step in if needed, so your nights are as safe as your days.

Disability Care: Seeing Beyond the Disability

Living with a disability comes with its own challenges, but it doesn’t define you. Our disability care team doesn’t see a diagnosis — they see a person with hopes, talents, and plans. Support is shaped around you, not around labels. It’s care that lifts you up instead of limiting you.

Disability Support: Adapting to Your Needs, Not Ours

Disability support can mean different things for different people. Sometimes it's help with getting around. Sometimes it's about connecting with others. Sometimes it’s a quiet presence that lets you try things your way first. We match the support to the person, not the other way around.

Complex Care: Making the Complicated Feel Simpler

Complex care brings layers that aren’t always visible. Our team works in the background to make complicated needs feel simpler. We communicate closely with you, your doctors, your family, making sure that medical tasks never get in the way of living a full and meaningful life.

High Care: Holding Onto Dignity, No Matter What

When higher levels of support are needed, it’s easy to feel like your choices get pushed aside. Our high care workers push against that. They know that high care still needs to be about the person first, the condition second. We focus on dignity, comfort, and making sure every day still feels like your own.

Social and Community Participation: Staying Connected to Life

Social life isn't a luxury — it's part of being human. Getting out into the community, seeing friends, trying new activities — these things keep life vibrant. Our carers don’t just transport you; they walk with you into those spaces, making sure you stay connected to the world beyond your front door.

Behaviour Support: Building Trust, Not Walls

Some behaviours aren’t easy for everyone to understand, but we don't believe in giving up on people. Our behaviour support team approaches every situation with calmness and care. They look beyond behaviours to find what’s really needed — safety, understanding, trust. It’s about building bridges, not barriers.

Dedicated Support for Every Health Condition and Need

When health changes the path you walk, everything else changes too. The way you move through the day, the way you feel about tomorrow, the way you hold onto hope. It’s not just about getting help. It’s about being seen, being heard, being respected. It’s about building a life that still feels like your own, even when things get harder.

We don’t just step in with services. We step in with real understanding. We know you are more than a condition. You’re a person with a past, a present, and a future that still matters deeply. That’s how we care — quietly, patiently, always with the person at the centre.

Here's how we support different journeys, one day at a time.

Arthritis Care

Pain has a way of creeping in with arthritis. Some mornings are harder than others. Some tasks that used to feel easy start feeling heavier. Our carers know how to step in gently — helping with the small things that mean you don’t have to give up the big things you love. Dressing, cooking, cleaning — always at your pace, always with your choices leading the way.

Autism Care

Every person with autism brings their own way of seeing and living in the world. That’s something to be honoured, not changed. Our carers learn what matters to you — your routines, your calm spaces, your ways of connecting — and they build the support around that, never forcing you to fit into a box you didn’t ask for.

Cancer Care

Cancer is more than a diagnosis. It’s fear, hope, exhaustion, and strength all tangled together. Our carers walk beside you quietly, helping with meals, appointments, medicines — or just sitting close when the day feels heavy. It’s not about rushing recovery. It’s about making sure you never feel alone in it.

Epilepsy Care

When life feels unpredictable because of epilepsy, steady care makes a difference. Our carers are trained to step in safely during seizures but just as importantly, they help build normal days — days where laughter, outings, and independence still fit in the middle of it all.

Heart Disease Care

After heart disease, even small activities can feel uncertain. Our carers are there to help with everyday living, but also to remind you that your strength isn’t gone. It just takes a little more time to show up some days. Gentle walks, meals, medication support — all done with patience and without hurry.

Huntington’s Disease Care

Huntington’s is a long road, and it changes slowly, sometimes painfully. But through every stage, dignity can stay. Our carers stay flexible, adjusting as needs change, always listening, always respecting the life and wishes of the person at the centre, not just responding to the condition.

Mental Health Support

Not every struggle shows on the surface. Depression, anxiety, and other challenges need more than medication. They need care that listens, notices, and never judges. Our carers don’t rush you through tough days. They sit with you in them. They stay steady until light starts coming back in its own time.

Motor Neurone Disease Care

Motor Neurone Disease asks a lot from a person. Movement changes. Speech changes. Eating, breathing, living all change. But who you are doesn’t change. Our carers help with the practical needs — mobility, feeding, communication — but more than that, they make sure your choices, your comfort, and your pride stay with you.

Muscular Dystrophy Care

When strength shifts because of muscular dystrophy, the way you move through the world shifts too. Our carers step in where needed — helping with transfers, daily tasks, getting around — without taking away what you can still do for yourself. Support is about building up, not taking over.

Out of Hospital Care

Coming home after a hospital stay can feel overwhelming. Our carers make it gentler. They help with medication, wound care, meals — whatever makes settling back into home life a little smoother. Healing happens best when you feel safe, not rushed.

Parkinson’s Disease Care

With Parkinson’s, the little things get harder over time. Walking, writing, even smiling. Our carers walk with you through those changes — helping with movement, fine motor skills, medication routines — but always holding onto your independence wherever it still lives.

Palliative Care

Palliative care isn’t just about managing pain. It’s about honouring life right until the end. Our carers offer comfort, company, support for families, and help with the simple things that still matter — a favourite meal, a familiar song, a warm blanket. They are there, steady and gentle, when it matters most.

Dementia Care

Memory loss doesn’t erase love, personality, or worth. Our carers support people living with dementia with deep patience — sticking to routines, encouraging familiar activities, helping families stay connected to the person they know is still there, even when the memories slip.

Support Network’s Platform: Making Self-Management Simple

When you’re taking charge of your own care, the last thing you need is a system that makes life harder. Support Network’s platform is built to be clear, simple, and ready when you are. No complicated tools. No hidden steps. Just the right help at the right time.

Here’s what you can easily do through our platform:

• Post Jobs: If you need a new carer, you don’t have to wait around or depend on someone else’s list. You can post a job yourself, describing exactly what you want — the type of support, the hours, the way you’d like things done. The choice stays with you, not with a stranger.
• Manage Invoices: Keeping track of payments can be overwhelming if the system isn't easy. With us, you can upload invoices, check them when you need, and approve them without digging through files. Everything stays clear and safe, right where you can see it.
• Approve Timesheets: When carers log their hours, you’re the one who approves them. No confusion, no back-and-forth. You see what’s worked, you give the green light, and you stay in charge of how your package is spent.
• Monitor Your Budget: Knowing where your money is going shouldn’t be a guessing game. You can check your funding at any time — see how much you’ve used, how much you have left, and plan ahead easily. You stay ahead of everything without needing endless calls or waiting for someone to explain it to you.

The whole platform was made to feel like an extension of your decisions — simple, easy to use, always giving you a clear view. We didn’t load it with things you don't need. We kept it real because managing your care should feel like living your life — not managing a system.

We believe your independence should be built on good information, not more red tape. And that’s exactly what we deliver.

Benefits of Self-Managing Your Home Care Package

There’s a quiet kind of power that comes when you’re trusted to make your own decisions. Self-managing your Home Care Package isn’t about doing everything yourself. It’s about keeping control over the parts of life that matter most, while still having someone reliable nearby when you need a hand.

Here’s why self-managing changes everything:

Personal Choice

You decide who supports you. You pick the faces that make you feel safe, the voices that make you feel heard, the hands you trust. No strangers sent into your home. No support that doesn’t fit. It’s your life — and your choices should be the ones shaping it every day.

Budget Control

Your funding belongs to you. When you self-manage, you decide how it's spent — whether you want more personal care, extra social support, or help around the house. You can stretch your budget to match what you actually need, not just what a service provider offers. It’s your money, and it works for your goals, not theirs.

Lower Fees, More Care Hours

Traditional care often comes with fees stacked on top of fees. When you self-manage, you cut away the layers that eat into your package. That means more actual care hours, more real support, more help when and where you need it — not less.

Choose Culturally Matched Carers

When your carer understands your background, your traditions, your way of living, everything feels easier. You don’t have to explain yourself every day. You don’t have to change who you are. Self-managing lets you find people who already understand, who fit naturally into your life, and who respect where you come from.

Transparency at Every Step

There’s no waiting weeks to understand your account. No guessing where your money went. With self-management, you can see every invoice, every payment, every timesheet. You know exactly what's happening with your care — because you have the right to know, and the tools to see.

Backed by a Trusted NDIS Provider

Even though you're in charge, you're not on your own. We stand quietly behind you, making sure your package stays compliant, your records stay right, and your care stays protected. You get to lead your life without worrying about the fine print — because someone you trust is making sure it’s all covered.

When you choose to self-manage, you’re choosing more than just services. You’re choosing freedom, pride, control, and the right to live your life without someone else’s map. And we’re here to make sure nothing gets in the way of that.

Contact Us

Taking care into your own hands can feel like a big step. Sometimes, it’s hard to know where to begin. That’s why we’re here. We keep it simple. We listen first. We help you build a Care Plan that reflects your life — not just your needs, but your routines, your wishes, your hopes for the future.

If you’re thinking about moving away from traditional providers, or if you just want a more personalised care experience, you’ll find support here that feels real and steady. Whether you’re working out your package level, sorting through care funds, or just wondering what type of care fits your days best, our Care Experts will walk through it with you — no pressure, no confusing talk.

The way you manage your everyday tasks, the way you organise your care providers, the way you plan for social outings or simple household tasks like lawn mowing — it should all feel like it's yours to shape. We’ll help you keep it that way.

Reach out. Let’s talk about building quality care that feels like it belongs to you — and no one else.