What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A self-managed Home Care Package is exactly what it sounds like: care that puts you in charge. Instead of having a provider choose your care workers or services, you get to decide. You hire who you trust. You set the schedule. You shape the support to fit your life—not the other way around.

That control opens doors. You might find someone who speaks your language, who knows the rhythm of your routine, or who feels more like a friend than a stranger. You can adjust services quickly, stretch your budget further, and prioritise the things that truly make a difference—like companionship, outings, or simply being heard.

But behind every strong self-manager is a quiet, capable partner. That’s where we come in. While you enjoy the freedom of your choices, we handle the responsibilities that come with being an approved NDIS provider—ensuring everything stays compliant, invoices get paid, and your funds are properly managed.

This silent support gives you the best of both worlds: the freedom to build a care plan that reflects your heart, with the reassurance that the practical side is under control.

In Hobart, where neighbours look out for one another and independence runs deep, this model isn’t just practical—it’s transformative. It’s allowing people to age not with limitations, but with intention.

Freedom to Choose the Right Carers for Your Life

There’s no one-size-fits-all approach when it comes to care—because no two lives are the same. One of the most powerful parts of managing your own Home Care Package is the freedom to choose the carers who fit into your life, not just your care plan. Whether you’re seeking familiarity, cultural understanding, or simply someone who listens well—you get to choose.

We don’t just hand you a list. We support you as you seek out carers who understand your rhythm, respect your values, and walk beside you—not ahead of you. Below are the services we help you manage, with care workers who are truly dedicated to supporting every unique individual they work with.

Home Care

There’s comfort in having someone who understands the quiet routines of your day—the way you like your breakfast, how the curtains should fall, or where you like to sit in the afternoon light. Our carers bring warmth into the everyday, offering gentle support that respects your space and pace. From helping you keep your home clean to sharing tea and a chat, home care is never just about tasks—it’s about dignity.

Daily Living

Whether it’s getting dressed, making a meal, or remembering what’s on the shopping list—our support workers are here to ease the load, not take over. They understand that these small routines are tied to your identity. That’s why their assistance comes with patience, understanding, and a deep respect for your way of doing things.

Domestic Assistance

Clean sheets, swept floors, a tidy kitchen—these are the small things that make a house feel like home. Our carers handle the domestic work with care, always making sure they’re enhancing your comfort without disrupting your independence. You decide what help you need, and we help you find the person who gets it just right.

24 Hour Care

Around-the-clock care isn’t just about presence—it’s about presence with purpose. When you need someone there at all hours, our 24-hour care team offers consistent, compassionate support. Whether it’s managing medications, providing companionship, or ensuring you’re never left without a helping hand, our carers remain alert, attentive, and genuinely present.

Personal Care

There’s a deep vulnerability in letting someone help with bathing, grooming, or dressing—and we don’t take that lightly. Our carers are chosen not only for their skills but for their sensitivity and grace. They move at your pace, listen before acting, and create a space where you feel safe, respected, and cared for.

Overnight Care

Sometimes, the night can feel long—especially if you live alone or have health concerns that keep you awake. Our overnight carers are there to bring peace of mind. Whether you need assistance during the night or simply the comfort of knowing someone is nearby, they are quietly available, never intrusive.

Disability Care

Living with a disability doesn’t mean you need constant help—it means you deserve support that meets your life as it is. Our carers provide tailored assistance to meet your unique needs, not assumptions. With empathy and training, they step in with solutions, not pity, and always with your independence at the forefront.

Disability Support

Support isn’t just physical—it’s emotional, social, and sometimes invisible to the eye. Our disability support workers are trained to understand the bigger picture. Whether it’s navigating appointments, encouraging hobbies, or just being a friendly presence, they’re in your corner—always.

Complex Care

Complex medical needs require expertise, but they also demand humanity. Our complex care workers understand the balance between clinical skill and compassion. Whether managing ventilators, wound care, or specialised therapies, they never forget that you’re a person before a patient—and that makes all the difference.

High Care

When care becomes intensive, it must also become more personal. Our high care support is delivered by carers who are highly skilled and deeply attentive. They’re prepared for what your condition requires—but just as importantly, they’re tuned in to how you’re feeling, day to day. That emotional presence is as valuable as the physical care.

Social and Community Participation

Life isn’t meant to be lived behind four walls. Our support workers help you reconnect—with community, with hobbies, with the joy of simply going out for coffee or attending an event. Whether it’s companionship at a community group or transport to a local outing, we help bring your world a little closer again.

Behaviour Support

Behaviour support is about understanding—not controlling. Our workers are trained to gently guide individuals living with behavioural challenges, providing structure without pressure. We work from a place of empathy, always prioritising the person’s dignity and emotional wellbeing while creating safe, respectful routines.

Dedicated Support for Every Health Condition and Need

No two conditions feel the same. And no two people experience them the same way. Some days are easier. Some feel heavier than you expected. But having the right support—someone who understands what you're facing—can make all the difference. That’s what we help you find.

With a self-managed Home Care Package, you decide who walks beside you. We’re here in the background, quietly helping you find carers who know your condition—not just by the book, but by being there, in real ways, every day.

Here’s how we support some of the most common and complex health needs, with carers who don’t just show up—they stay present.

Arthritis Care

When the stiffness kicks in or the pain stops you from reaching for simple things, it's not dramatic—but it changes how your day feels. Our carers understand that. They know how to help with movement gently, without pushing, and they give you space when you need it. No rush. Just steady help that adjusts to how you’re feeling today.

Autism Care

Everyone’s needs are different. We get that. That’s why autism care is never about rigid routines or assumptions—it’s about meeting the person where they are. Our support workers learn what brings calm, what triggers overwhelm, and what makes someone smile. Whether it’s structure, quiet, or play, they listen first—and act with care.

Cancer Care

Going through cancer treatment brings a kind of tired that’s hard to explain. And the emotional toll can feel just as heavy. Our carers don’t come in with a loud presence. They’re calm, they’re gentle, and they know how to be helpful without being too much. Whether it’s making meals, sorting medication, or simply sitting with you, they know when to talk—and when to just be there.

Epilepsy Care

Living with epilepsy means always being a little on alert. Our carers are trained in what to do when seizures happen—but they also help reduce stress that might bring them on. They’re reliable, calm in emergencies, and patient with recovery. Their presence brings not just safety, but confidence too.

Heart Disease Care

Shortness of breath, fatigue, the slow pace your body demands—it’s a lot. But our carers respect it. They’re careful with energy, they watch for signs of overexertion, and they support the healthy habits that help you manage. You don’t need to explain how it feels. They already know.

Huntington's Disease Care

This condition brings so many changes—physical, emotional, mental. It’s not easy for families to go through alone. Our carers are trained to understand the shifts in mood, memory, and movement. They offer consistency, which can be rare in a changing condition. And they’re not just helping the person—they’re helping the people who love them, too.

Mental Health Support

Not all care is visible. Sometimes what you need is someone who doesn’t try to fix you—just someone who understands. Our mental health support workers offer gentle structure, friendly conversation, and presence without pressure. They're there on hard days, and they don’t disappear when things feel quiet again.

Motor Neurone Disease Care

The changes with MND can come quickly, or slowly, but always bring a new kind of need. Our carers are calm, capable, and trained in mobility, breathing support, and communication tools. But more than anything—they bring patience. That counts for more than people realise.

Muscular Dystrophy Support

Whether you’re an adult or a younger person managing muscular dystrophy, what matters most is having someone who adapts without making it feel clinical. Our carers help with mobility, manage routines, and work around your lifestyle—not the other way around.

Out of Hospital Care

Coming home from hospital can feel like a relief—but it’s also when the reality sets in. There are dressings, appointments, medication. Our support team steps in right there. They don’t overwhelm you—they ease you back into daily life, making sure nothing is missed and everything feels a little more manageable.

Parkinson’s Disease Care

With Parkinson’s, the body doesn’t always cooperate—but your voice and your decisions still matter. Our carers respect that. They don’t take over. They support you through tremors, slower movements, and medication schedules with quiet strength. They’re steady, even when things feel shaky.

Palliative Care

This stage of life is heavy. But it can still be filled with grace. Our carers are there to support the person and the people around them. They manage pain, they offer quiet company, and they listen—to the stories, the silences, the small wishes. It’s never rushed. It’s always human.

Dementia Care

Memory fades—but connection doesn’t have to. Our dementia carers focus on familiar routines, soft tones, and steady companionship. They know how to respond when confusion sets in. And they never forget that behind every forgotten name is a person who still deserves to be respected and understood.

Support Network’s Platform: Making Self-Management Simple

Managing your own care doesn’t have to be complicated. You don’t need a background in accounting or tech. You just need things to be clear, and you need them to work. That’s exactly what our online platform is built for—keeping things simple, so you can stay focused on what matters most.

From the very start, we built our system around the day-to-day needs of people like you—people who want to stay in control, but also want to feel supported quietly in the background.

Need to post a job?

You can do it in a few steps. Write what you’re looking for, whether it’s someone to help in the mornings or someone for overnight care. You choose the type of support—and we help make sure you connect with carers who suit your values and needs.

Want to keep on top of invoices?

Every one shows up right in your account. No more searching through email or trying to remember who charged what. You’ll see it all there, clearly laid out.

Approving timesheets? It’s not a hassle. You’ll get a quick look at who worked, when they came, and what they did. One tap, and it’s done.

Worried about your budget?

You can check it at any time—see what’s been spent, what’s still there, and how it’s tracking. No surprises. No guessing. Just clarity.

Everything is designed to feel familiar, even if you’re not confident with computers. And if something’s unclear, we’re here to help—real people, not automated voices.

You don’t have to manage your package alone. But when you want to take charge of your care—really take charge—this platform gives you the tools to do it your way. Without stress. Without confusion. Just support where you need it—and peace of mind everywhere else.

Benefits of Self-Managing Your Home Care Package

When you take the lead in your own care, something shifts. It doesn’t just become about services. It becomes about you—your choices, your priorities, your comfort.

Here’s what that really looks like, day to day:

• You pick the people who care for you. No more awkward matches. You choose who feels right—someone you trust, someone who listens.
   
• You decide where your money goes. It's your package, your budget. You’re not left in the dark.
   
• You get more care—and pay fewer admin fees. That means more hours of real help around the home, and less money tied up in paperwork.
   
• You can choose carers who speak your language and understand your background. Someone who knows your meals, your customs, your humour. That familiarity matters.
   
• You see everything—nothing is hidden. No unclear bills, no fine print. Just plain, honest tracking you can understand.
   
• You’ve always got backup. While you manage your care, we are there quietly in the background—keeping things in order, making sure you're never out of step with the system.

When you manage your own package, the care becomes less about the system—and more about living your life on your terms.

Contact Us

If you're looking to take more ownership of your aged care—but still want someone to lean on—you’re in the right place. Whether you're just getting started or you’ve been managing care for a while, we can help make it all feel more manageable.

We know the paperwork, the management fees, the long lists of aged care providers—it can be a lot. But it doesn’t have to be confusing. We’ll help you make sense of your care package provider choices, explain what you can do with your package funds, and guide you through all the small but important steps—like finding the right care manager, setting up a personalised care plan, and making sure your care journey stays on track.

We’ll handle the details. You just tell us what matters most to you.