What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A self-managed Home Care Package gives you the ability to manage your own aged care services using government funding. Instead of handing over full control to a care provider, you decide how your package is used. You choose your care workers. You plan your own schedule. You manage the budget—on your own terms.

But self-managing doesn’t mean doing everything by yourself. Support Network steps in where it counts. We handle the behind-the-scenes tasks—like making sure you’re meeting government requirements, tracking expenses, and managing your funds properly. That way, the power stays in your hands, while we quietly support you in the background.

The real beauty of self-managed care is what it brings into your life:

• More choice over who provides your care and how it’s delivered.
   
• More independence, because the decisions start with you.
   
• More flexibility to adjust your care as your needs change.
   
• Better value, since more of your funding goes directly to your services—not overhead.

In Shepparton, where families are close and communities are strong, self-managed care allows people to stay local, stay connected, and still get the help they need in a way that feels right.

Freedom to Choose the Right Carers for Your Life

There’s something reassuring about having a familiar face walk through your door. Someone who knows how you like your tea, understands your routine, and offers a steady hand without asking too many questions. That’s what real care should feel like—quiet, kind, and shaped around you.

When you choose to self-manage your Home Care Package, you’re choosing more than just flexibility. You’re choosing people. People who show up not because they’ve been assigned to a shift, but because you chose them. That makes all the difference.

We help you find those people. We stay in the background and give you the tools to pick carers who suit your needs and values. You’re not locked into rotating rosters or dealing with strangers every week. You decide who supports you and how often they’re there. You can choose a carer who speaks your language, shares your cultural background, or just someone who gets your sense of humour.

The services you need might shift over time, but your ability to choose remains constant. Here’s what that looks like in real life:

Home Care

It starts with the basics—support that keeps your home feeling like yours. Our carers assist with small but meaningful things: opening curtains, watering plants, helping you get ready for the day. They don’t take over—they help you keep going, your way.

Daily Living

Some days, you just need a bit of help getting through the day. Our carers are there for those quieter moments—whether it’s meal prep, brushing your hair, or walking down to the mailbox. It’s not about doing everything for you. It’s about giving you the boost you need while keeping your rhythm.

Domestic Assistance

Cleaning, dishes, laundry—it’s a lot when you’re not feeling your best. Our carers take care of the household chores without fuss. They tidy up with care, keep your space comfortable, and let you breathe a little easier knowing someone’s got it handled.

24 Hour Care

When the need is more constant, our 24-hour carers step in. They rotate with care, making sure you're never left alone or unsupported. From medications to late-night reassurance, you’ll always have someone nearby who knows your routine and respects your space.

Personal Care

Help with bathing, grooming, or dressing can feel awkward—but it doesn’t have to be. Our carers offer this support gently, quietly, and in a way that respects your dignity. They wait for your lead and never make you feel rushed or dependent.

Overnight Care

Nights can feel long, especially when you're worried about needing help. Our overnight carers are a quiet presence, staying close by without interrupting your rest. Whether you need help once or several times during the night, they’re ready and kind.

Disability Care

If you’re living with a disability, your needs may change from day to day. Our carers understand that. They step in when needed and step back when not. Their goal is to help you live your life—not limit it. From mobility support to communication help, they adapt to you.

Disability Support

Support for disabilities comes in many forms. Sometimes it’s helping with a device, sometimes it’s encouragement through a social outing. Our carers are trained, yes—but more importantly, they’re thoughtful. They work beside you, not in front of you.

Complex Care

For those with medical conditions or higher needs, we offer carers who are capable, calm, and confident. From PEG feeding to lifting support, they know what they’re doing. But they don’t lose the human side of care. They still ask how your day’s been.

High Care

Some people need full help—every hour, every day. Our high care workers know how to support without making someone feel like a task. They take time. They learn your habits. And they’re there not just for what needs doing—but for how it’s done.

Social and Community Participation

Getting out of the house matters. Whether it’s a morning at the market, a walk through the park, or joining a small community group, our carers go with you, not just for you. They’re there to encourage, support, and keep you connected to the things that bring joy.

Behaviour Support

Behavioural needs require more than training—they require patience, consistency, and care. Our support workers stay grounded even when things feel tough. They get to know what helps, what doesn’t, and how to create calm. It’s not rushed. It’s respectful and steady.

What makes this different is that you choose every part. If someone doesn’t feel like the right fit, you don’t need to explain or wait. You just change carers. If your needs change, your services can change too. There’s no rigid system locking you in.

Dedicated Support for Every Health Condition and Need

When someone you love is facing a health condition—or if you’re navigating it yourself—life becomes a little heavier. Everyday things start to feel more complicated, and it’s easy to feel like you’re losing grip on what used to feel simple. That’s where the right care makes all the difference.

We don’t believe in one-size-fits-all care. Every health condition comes with its own needs, its own pace, and its own emotional weight. That’s why we take our time to match you with carers who truly understand what you’re living with. People who know how to help without making it feel like help. People who show up quietly, kindly, and consistently.

Here’s how we support different health conditions, always keeping your comfort and dignity at the centre.

Arthritis Care

Pain and stiffness don’t follow a schedule. Our carers understand that some mornings are harder than others. They assist gently—helping you move at your own pace, not theirs. Whether it’s dressing, walking, or just making a cup of tea, support is given with care and never rushed.

Autism Care

Autism isn’t one thing. It’s many things, and it’s different for each person. We listen, we observe, and we respect routines. Our carers offer quiet support, avoiding overwhelm and moving at your speed. Whether you need help at home or while out in the community, we shape care around how you feel safe.

Cancer Care

Living with cancer is exhausting. Not just physically, but emotionally too. Some days you may need hands-on help. Other days, you may just want a calm presence nearby. Our carers understand those shifts. They assist with meals, medications, and daily tasks—without pushing, always following your lead.

Epilepsy Care

Epilepsy can bring uncertainty. Our carers know how to respond during seizures and how to keep the space around you safe. But more than that, they understand the need for normalcy. They offer routine, calm, and support that lets you live your life, not tiptoe around your condition.

Heart Disease Care

Heart conditions require careful planning, slow movements, and steady support. Our carers help with tasks that might feel too tiring—meal prep, housework, even walking to the mailbox. They also remind you to rest and help keep your days balanced and free from overexertion.

Huntington's Disease Care

This is a progressive condition, and care needs will change over time. We take that seriously. Our carers are trained to support changes in mood, movement, and memory. But beyond training, they bring compassion and consistency—so you or your loved one can feel supported without judgment.

Mental Health

Mental health needs are often overlooked in aged care, but not here. Whether someone’s experiencing anxiety, depression, or living with a long-term mental health condition, we offer support that’s calm, quiet, and non-invasive. Some days that means helping with routine. Other days it just means being there.

Motor Neurone Disease Care

MND affects how people move, speak, and breathe. That kind of care requires more than skill—it needs sensitivity. Our carers know how to handle feeding tubes, breathing support, and mobility issues—but they also know how to talk to family, when to offer space, and how to be present without taking over.

Muscular Dystrophy

With muscular dystrophy, strength fades slowly—and that can be hard to accept. Our carers support movement, personal care, and day-to-day activities, but they also bring patience. You set the pace. They just walk beside you, ready when you need a hand.

Out of Hospital Care

Coming home after hospital can feel overwhelming, especially if you're still healing. Our carers help bridge the gap. From dressing wounds to keeping track of medications or just making sure you rest properly, we help bring peace back into your space.

Parkinson’s Disease Care

Shaky hands, stiffness, and slowness are only part of Parkinson’s. There’s also the emotional side—frustration, fatigue, loss of rhythm. Our carers understand this. They work with your timing, not against it. From meal support to medication reminders and mobility help, they’re there in a way that feels steady and respectful.

Palliative Care

When care becomes about comfort more than cure, the tone changes. Our palliative carers are quiet, kind, and aware. They help with personal care, medication, and daily routines—but they also help families cope. It’s about creating space for dignity, peace, and the presence of loved ones.

Dementia Care

Dementia brings memory loss, confusion, and disconnection. But our carers see past that. They see the person still inside. Through routines, familiar faces, gentle voices, and patient gestures, they help reduce fear and create small moments of calm. It’s not about fixing—it’s about caring, exactly as the person is now.

Every one of these conditions brings different challenges. But no matter what the diagnosis is, the heart of our care is always the same—respect, choice, and steady hands that don’t just do tasks, but truly care.

With self-managed care in Shepparton, you choose who comes into your home, what services you need, and how care is delivered. And if you’re not sure where to begin, we’re here—not to take over, but to guide you gently as you figure out what’s right for you.

Support Network’s Platform: Making Self-Management Simple

Taking control of your own care doesn’t have to feel like hard work. We’ve built an online platform that’s designed to make self-management feel straightforward—even for people who’ve never done it before.

You don’t need to be good with technology or have a background in admin. We’ve kept it simple, clear, and easy to use. Everything you need is in one place, so you can make decisions, approve support, and track spending—without the paperwork piling up or endless back-and-forth calls.

Here’s how our platform helps keep things running smoothly:

• Post jobs easily Need a new carer? Looking for someone with a specific skill or language? You can post a job directly through your account and connect with support workers who meet your needs.
• Manage invoices without stress You can view, approve, and track invoices without the paperwork headaches. It’s all digital, clear, and sorted in one spot—no digging through folders or chasing up providers.
• Approve timesheets on your terms Your carers submit their hours, and you simply review and approve them when it suits you. It’s transparent and quick—no back-and-forth confusion.
• Track your budget in real time Know exactly where your package funds are going. You can see what’s been spent, what’s remaining, and make smarter decisions about your care.
• Keep everything organised From job ads to payment records, it’s all together. You can manage your care with confidence and peace of mind, without feeling overwhelmed.

With our support and this easy-to-use platform, you can stay focused on what truly matters—finding the right care and living life on your terms.

Benefits of Self-Managing Your Home Care Package

Self-managing your Home Care Package doesn’t just give you more freedom—it brings real, personal benefits into your everyday life. You get to stay in control, choose who supports you, and make sure your funding goes where it truly counts.

Here’s why so many people in Shepparton are choosing self-management:

• Personal choice You decide who walks through your door. No more strangers—just people you trust and feel comfortable with.
• Budget control Every dollar is yours to manage. You decide how much is spent, where, and why. No hidden fees, no surprises.
• Lower fees, more care hours With fewer middle layers, more of your funding goes toward actual care. That means more time, more support, and more value.
• Choose culturally matched carers Whether it’s language, background, or values, you can choose carers who truly understand your life and make you feel at ease.
• Transparency at every step From spending to staffing, nothing is hidden. You always know what’s happening, and you stay in charge of every decision.
• Backed by a trusted NDIS provider While you’re in control, we’re behind you—keeping the admin sorted, the compliance in check, and the system working without stress.

It’s your life. Your care. And with the right tools and people in place, self-management can bring real ease, comfort, and confidence back into your care journey.

Contact Us

When you're ready to take more control over your care—or if you're simply curious about how self-management works—we’re here to talk it through with you. No rush. No pressure.

Whether you’re trying to manage household tasks, arrange Wound care, or want a team that can support your care plan with real understanding, we’ll walk you through how everything works. From low-level care needs to high-level care needs, our aged care concierge team is here to help you explore your options and create a path forward that feels right for you.

We’ll explain how to manage administration costs, choose your preferred provider, and access a wide range of support—including Nursing care, Allied health services, and help with continence aids and personal hygiene. Reach out today, and let’s build something that supports not just your health—but your quality of life too.