What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A Self-Managed Home Care Package is really about putting you back in control of your care. Instead of having someone else pick your services and your support team, you get to decide who helps you, when they help, and how your care fits around your life — not the other way around.

It’s a way of making sure that your days still feel like yours. You can choose the people you feel comfortable with, set a schedule that works for you, and make changes whenever you need without waiting for long approvals. It gives you the kind of flexibility and freedom that can make a world of difference, especially when life shifts and you need your care to shift with you.

Another thing people love about self-managing is that it often goes further. Because you’re in charge, you can find better value — choosing services that really suit you and making the most out of every dollar in your package.

We don’t take over. We’re just quietly there when you need us — helping manage the paperwork, keeping things running smoothly in the background, and making sure your care stays within all the important guidelines. You stay in the lead; we’re just here to help steady the ground underneath.

For many people, choosing to self-manage isn’t just about services. It’s about staying independent. It’s about keeping that sense of home, of choice, of life on your own terms. And that’s something we’re proud to stand behind, every single day.

Freedom to Choose the Right Carers for Your Life

Choosing your own care is about more than getting support. It’s about holding onto the life you’ve built — and shaping the help you need around it. Not the other way around. When you manage your own Home Care Package, you don’t just pick services. You pick people. People who understand what matters to you. People who step into your home respectfully. People who stay beside you, not in front of you. We don’t run the show. We just stand behind you, quietly making sure things stay steady, while you lead the way.

Here’s what you can build for yourself, with the right team beside you.

Home Care

Home is where you feel like yourself. Our carers don’t come in to take over. They help you keep living the way you always have — with little bits of support, wherever you want it. Maybe it’s tidying up. Maybe it’s running errands. Maybe it’s just having someone there when you need a hand. You stay the heart of the home. We just help you keep it feeling like yours.

Daily Living

Life is built out of small routines. Getting dressed. Preparing a meal. Moving from room to room. Our carers offer support with these day-to-day things, in a way that feels natural and easy. They don’t rush you or push you into ways that don’t feel right. They fit into your rhythm — helping you stay strong, steady, and as independent as you want to be.

Domestic Assistance

A clean home can lift the spirit. Our carers help with cleaning, laundry, dishes, and little jobs that make home feel good. But they don’t just sweep through — they work with care, noticing the little things that matter to you. It’s your space. They’re just there to help you look after it the way you like it.

24-Hour Care

Some people need someone there around the clock. Our 24-hour carers are steady, calm, and there when you need them — through the daytime busyness or the quiet of night. It’s not about hovering. It’s about being close enough to help without stepping over your space. So you can move through each day, knowing someone’s always nearby if you need a hand.

Personal Care

There’s dignity in the private routines we all have. Our carers know that. Whether it’s bathing, dressing, or helping you move safely, they offer help with respect and patience. They listen first. They make sure you feel comfortable. They let you set the pace — not the other way around.

Overnight Care

The nights can feel long when you’re alone. Overnight carers stay close, helping with evening routines, keeping watch if needed, and making sure mornings start gently. It’s not loud, busy care — it’s quiet support, ready if you call, but never intrusive.

Disability Care

Disability care isn’t one-size-fits-all. Our carers take time to get to know you — not just the support you need, but the way you like to live. They adjust to your routines, your goals, and your ways of doing things. Because care should fit you — not make you fit into a service.

Disability Support

Support isn’t about fixing things. It’s about opening up life. Our disability support carers help you stay active, build skills, join in with community life, and keep doing the things you love. They don’t stand in the way. They stand beside you, quietly backing your choices and helping you move forward.

Complex Care

Some care needs are more detailed, and that’s okay. Our carers are trained to handle medical routines, equipment, and specialised needs — but they never lose sight of the person they’re helping. Complex care doesn’t have to feel clinical. It can still be full of respect, kindness, and calm steady hands when you need them most.

High Care

When care becomes more demanding, you need people you can trust without question. Our high care workers know how to handle serious health needs, mobility challenges, and close personal care. But they bring something else, too — patience. Gentleness. The ability to be present without overwhelming. You stay in control of your life. We just help make it easier.

Social and Community Participation

Life isn’t just about what happens inside four walls. Our carers help you get out there — visiting friends, joining events, feeling part of the world again. Whether it’s a walk in the park or an afternoon with a social group, they make sure you stay connected, not shut away.

Behaviour Support

Everyone deserves to be understood. Our behaviour support carers help with patience and steady support — working with you, not against you. They build trust first, creating spaces where you feel safe, heard, and less overwhelmed by the harder moments.

Dedicated Support for Every Health Condition and Need

When you live with a health condition, you need more than general help. You need people who understand what you’re dealing with day to day. Even if you’re managing your Home Care Package yourself, Support Network makes sure you can still find carers who know what they’re doing — carers who have experience with specific health conditions and know how to support you properly. We stay in the background, helping connect you with the right kind of help without getting in the way of your choices.

Arthritis Care

Arthritis makes a lot of daily tasks harder than they should be. Simple things like dressing, cooking, or opening a jar can feel painful. Our carers help with whatever you need, without rushing you. They’re patient and steady, giving you time to move at your own pace and stay comfortable in your own home.

Autism Care

Everyone living with autism is different, and care should be different too. Our carers take time to get to know you — what routines you like, what helps you feel calm, and how you prefer to communicate. They don’t force changes. They work with you, keeping things predictable and safe, so you can live your life the way you want.

Cancer Care

Living with cancer means good days and hard days. Our carers don’t push you or treat you like you’re fragile. They help with daily needs when you’re tired, step back when you’re feeling strong, and stay steady through it all. Whether you need help with meals, cleaning, or just someone nearby, they fit into your day quietly.

Epilepsy Care

If you live with epilepsy, you need carers who know what to do if a seizure happens. Our carers stay calm and know how to keep you safe without causing a fuss. They also help set up your space so you can feel comfortable moving around without worrying about what might happen.

Heart Disease Care

After heart problems, everyday life can feel slower. Our carers help with cooking, light cleaning, and walking safely around your home. They don’t push or overdo it. They respect the speed you need and make sure you don’t have to struggle through daily tasks.

Huntington's Disease Care

Huntington’s brings changes that can make daily life harder over time. Our carers know how to adjust as things change — helping with walking, talking, eating, and keeping daily life steady. They focus on what you can still do, making sure you don’t lose yourself even as care needs grow.

Mental Health

Good mental health care isn’t just about tasks. It’s about being there. Our carers understand what it’s like to have days where even simple things feel big. They offer help with daily routines, medication reminders, or just keeping a calm space — without judgment or pressure. They work with you quietly, giving you room to breathe.

Motor Neurone Disease Care

Motor Neurone Disease makes it harder to move and sometimes harder to speak. Our carers help with getting around, eating, and daily care. They listen closely, adjust to your needs, and never rush you. They know small things — like a few extra minutes getting up — can make a big difference.

Muscular Dystrophy

With Muscular Dystrophy, strength changes over time. Some days you may need more help; some days less. Our carers don’t assume anything. They check in, listen, and adjust their support depending on how you feel that day. You stay in charge. They’re just there when you need them.

Out of Hospital Care

Coming home after a hospital stay can feel overwhelming. Our carers help you settle back in — making sure you have meals, medication sorted, help with bathing if you need it, and everything in reach. They help your home feel normal again, without turning it into a clinic.

Parkinson’s Disease Care

Parkinson’s makes simple movements harder. Our carers help with walking, eating, bathing, dressing — without rushing or making you feel awkward. They are used to moving at a slower pace and offering a hand when needed without making a big deal out of it.

Palliative Care

Palliative care isn’t about giving up. It’s about making sure you’re comfortable. Our carers help with pain relief, hygiene, meals, and making sure your space feels calm. They’re there when you want them and quiet when you don’t. The goal is dignity and peace, whatever that looks like for you.

Dementia Care

Dementia changes a lot — but kindness and routine can help. Our carers offer simple daily help, keeping to familiar habits, and gently guiding without confusing or rushing you. They focus on keeping your days steady and making sure you feel safe at home.

Support Network’s Platform: Making Self-Management Simple

Self-managing your Home Care Package shouldn’t feel complicated. At Support Network, we know you just want something that works — something that lets you stay in control without spending hours trying to figure things out. That’s why we built a simple, easy-to-use platform that keeps everything in one place, so you can manage your care without extra stress.

Here’s how it helps:

• Post jobsFinding the right carer starts with saying clearly what you need. On our platform, you can post a job in a few simple steps. You decide what hours you need, what skills are important, and what kind of person you’d like to work with. You stay in charge from the start.
• Manage invoicesYou don’t have to chase paperwork or guess where your money is going. Every invoice from your carers or services appears neatly in your dashboard. You can look at it, check it’s right, and approve it — all without needing endless phone calls or waiting for someone else to update you.
• Approve timesheetsWhen your carers finish their work, they submit their timesheets through the platform. You get to review and approve them easily. You see exactly what hours were worked before anything gets processed, giving you peace of mind that everything is right.
• Monitor budgetYour full budget sits there in front of you — simple, clear, and updated in real time. You can see what’s been spent, what’s left, and plan ahead without surprises. No complicated reports. No waiting for someone to send updates. It’s your care, and you stay in full control.

Our platform isn’t filled with confusing features or hidden tricks. It’s built to be simple because care should be simple. You post jobs, approve work, track spending, and stay in charge. And if you ever need a hand, Support Network is just a call or message away — not to take over, but just to back you up when you need it.

Managing your care should feel like living your life, not filling out paperwork. That’s why we made sure every part of our platform makes your days easier, not harder.

Benefits of Self-Managing Your Home Care Package

Self-managing your Home Care Package means you’re the one making decisions — not a system, not a company. It’s about keeping life personal, not packaged. Here’s why more and more people are choosing to take control:

• Personal choice You pick who comes into your home. You decide what kind of help you need. You set the pace. No one else chooses for you.
• Budget control Every dollar is yours to manage. You know exactly where your money goes and how it’s being used. No hidden fees. No guessing.
• Lower fees, more care hours When you self-manage, less money goes to admin costs. That means more hours of real care, more support where you actually need it.
• Choose culturally matched carers You can find carers who understand your language, your customs, and your way of living. Care feels more personal, more natural.
• Transparency at every step Nothing is hidden behind paperwork or waiting periods. You can see everything yourself — jobs, payments, timesheets — whenever you want.
• Backed by a trusted NDIS and aged care provider Even though you’re in charge, you’re not doing it alone. Support Network stays in the background, making sure you’re covered, supported, and never left without help if you need it.

Self-management isn’t about being left to figure everything out. It’s about having the power to shape your care around your real life, with the right people quietly backing you up whenever you need them.

Contact Us

Taking control of your care starts with the right support behind you. If you’re ready to shape your own care plan with confidence, Support Network is here to help. Whether you’re moving away from traditional providers or starting fresh with a new care project, we’ll make self-management simple and clear. Our team can walk you through package levels, explain how financial management works, and connect you with the right service providers to match your goals.

If you have questions about administrative responsibilities or how to build the right team around you, we’re just a call or message away. At Support Network, we believe care recipients deserve complete control over their services — without the stress of handling it all alone.