What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A self-managed Home Care Package is just what it sounds like — a way to take charge of your own aged care services without relying on a traditional provider to manage everything for you. Instead of someone else deciding who helps you and how, you are the one at the centre. You get the funding directly, you choose your support workers, you plan your services around what fits your life — not the other way around.

And that shift changes more than just routines. It changes lives.

When people choose to self-manage, they gain back choice. They find new independence. They stretch their package further, getting more value for their funding. It’s about having the flexibility to shape care to suit the real world — not a rigid schedule or a faceless system.

Our role is to be the invisible support you can rely on. We take care of the background work — keeping you aligned with NDIS provider rules, helping manage the financial side, offering a steady line of support when questions pop up. You’re always in control, but never left alone to figure things out.

For many in Canberra, self-managed care has become the key to living on their own terms again. It’s about the small things — choosing a familiar face for personal care, setting your own timetable for daily tasks, or simply knowing you are the one steering your own course, surrounded by people you trust.

Freedom to Choose the Right Carers for Your Life

Nothing feels quite like the comfort of knowing the people who support you were chosen by you — not assigned by someone ticking off a roster. With a self-managed Home Care Package, you have the freedom to shape your care exactly how you need it, handpicking the carers who match your life, your rhythm, and your values.

We believe no two lives are the same, and care should never feel one-size-fits-all. That’s why we stand back and let you take the lead — while quietly making sure you have access to a trusted team of carers who are not only qualified but deeply compassionate. Let’s talk about the many ways we can walk alongside you.

Home Care

A warm home, a familiar space — there's comfort in the everyday. Our home carers don’t just walk in and do a job; they come in with open hearts, helping you keep your home feeling like your safe place. From light tidying to support with meals and daily routines, they’re there with kindness, patience, and a genuine wish to see you live with ease.

Daily Living

Small tasks can sometimes feel big when you're navigating life changes. Our carers step in quietly, helping with dressing, grooming, meal preparation, and other day-to-day needs. It’s not just about getting things done — it's about helping you feel like yourself, every single day.

Domestic Assistance

A tidy home brings peace of mind. Our team offers a helping hand with household tasks like laundry, cleaning, bed-making, and more. Always respectful, always kind — they work with you, not around you, so you feel comfortable and in control.

24 Hour Care

Some journeys need constant companionship. For those needing around-the-clock support, our 24-hour care services bring peace of mind to both participants and their families. Whether it’s managing medical needs, ensuring safety, or simply being present during the quiet hours, our carers stay by your side with dedication and gentle presence.

Personal Care

Personal care is, well, personal. It deserves to be handled with sensitivity, dignity, and respect. Our carers take special care to make personal care services — from bathing to mobility assistance — feel natural, comforting, and never rushed. It's about preserving dignity while offering a steady helping hand.

Overnight Care

The nights can sometimes feel long and lonely without the right support. Our overnight carers are trained to offer assistance through the evening and early morning hours — whether it’s helping with toileting, repositioning, medication prompts, or simply offering reassurance. Quiet but reliable, they make sure you're never alone when it matters most.

Disability Care

We know that disability care is not just about services — it's about truly understanding each person's needs, hopes, and unique way of living. Our carers are trained to provide respectful, thoughtful disability care that honours each person's journey while making daily life easier, safer, and brighter.

Disability Support

Living with a disability shouldn’t mean missing out on life’s opportunities. Our disability support workers help you engage with your community, maintain your independence, and achieve your personal goals. Whether it's attending appointments, exploring hobbies, or learning new skills, we walk beside you — not in front.

Complex Care

Some needs go beyond the basics, and that's where complex care steps in. Our team includes carers experienced in supporting people with chronic conditions, advanced mobility needs, and medical complexities. They offer skilled care wrapped in genuine compassion — because even the most specialised care should still feel personal.

High Care

When higher levels of support are needed, you can still expect a warm, person-centred approach. Our high care carers assist with everything from medical management to personal needs, working in close partnership with your wider care team to ensure you stay safe, comfortable, and respected at all times.

Social and Community Participation

Life isn’t meant to be lived indoors and alone. Our carers encourage and assist you to participate in community events, social outings, hobbies, and meaningful activities. It's not just about keeping busy — it's about staying connected, engaged, and part of the world around you, on your terms.

Behaviour Support

Sometimes behaviour is a language all its own, especially for individuals navigating emotional, developmental, or mental health challenges. Our behaviour support workers bring patience, understanding, and specialised strategies to help manage complex behaviours with kindness and dignity — building trust, strengthening skills, and supporting positive growth.

Dedicated Support for Every Health Condition and Need

When you decide to self-manage your Home Care Package, you're really deciding something much bigger. You're choosing to stay in charge of your life, even when your health makes things harder than they used to be. It’s not an easy road. It takes strength to ask for the right kind of help, and it takes heart to keep going every day.

We don't believe in ticking boxes or offering ‘standard care.’ We know that behind every package is a real life — full of needs, hopes, struggles, memories. That’s why even when you’re leading the way, we’re close enough to make sure the help you bring into your life feels right.

Here’s a little about the kind of carers we help you find. Carers who understand the condition you live with — and the person you are beyond it.

Arthritis Care

Some days are better. Some days the joints ache before you even get out of bed. Arthritis doesn’t ask permission. It sneaks into everyday things — brushing your hair, tying your shoes, stirring a pot of tea. Our carers don’t rush you through these moments. They stand by, ready when you need them, quiet when you don’t. They know how important it is to keep moving — but they also know some days, you just need someone to make it easier to stay still.

Autism Care

Living with autism isn’t something that needs fixing. It’s a different way of moving through the world. Our carers get that. They help create spaces that feel safe, routines that feel yours, days that don’t overwhelm. They’re not there to control. They’re there to walk with you, step by step, however the day unfolds.

Cancer Care

Cancer brings a thousand little battles most people never see. There are good days when the body feels strong. There are bad days when the weight of it all sits on your chest. Our carers are there for both. Maybe it’s a cup of tea when you can’t get out of bed. Maybe it’s helping with medications. Maybe it’s just sitting beside you without asking you to be ‘brave’ or ‘strong.’ No pressure. No pretending. Just real support, whatever the day needs.

Epilepsy Care

With epilepsy, you live with uncertainty — not fear, not weakness, just the unknown waiting around the corner. Our carers know how to respond when seizures happen. They don’t panic. They help you build a life that doesn’t revolve around waiting for the next one. Life comes first. Always.

Heart Disease Care

Heart disease changes the way you trust your own body. You start noticing the small things — shortness of breath, a racing pulse, a tiredness that feels deeper than sleep. Our carers help you move carefully through each day without making you feel fragile. They offer support where it’s needed and encouragement when you’re ready.

Huntington’s Disease Care

Huntington’s doesn’t arrive all at once. It drifts in — a stumble here, a missed word there. Our carers walk with you through the slow changes, adjusting gently, without making you feel like a burden. They know how to give help without taking over.

Mental Health

Some struggles aren’t visible on the outside. Anxiety. Depression. PTSD. They creep into the corners of a life until even getting out of bed can feel impossible. Our carers don’t come in with big speeches or fixes. They come in quietly. Sometimes it's helping you stick to a small routine. Sometimes it’s just sitting in the same room so you’re not alone.

Motor Neurone Disease Care

MND slowly takes things away — strength, speech, movement — but it doesn’t take away who you are. Our carers are trained for the practical side — mobility support, breathing aids, communication help. But more than that, they stay present when things get harder, not just when things are easy.

Muscular Dystrophy

Muscular dystrophy brings its own pace of life. Our carers help you stay as independent as you want to be, for as long as possible. Helping with lifts, mobility aids, daily tasks — but never making you feel like you’ve lost your voice in the process.

Out of Hospital Care

The day you leave the hospital should feel like coming home. Instead, it can feel like starting all over again. Our carers help bridge that gap — keeping track of medications, helping with dressings, supporting new routines — while you focus on just finding your feet again.

Parkinson’s Disease Care

Parkinson’s changes more than movement. It touches speech, sleep, confidence. Our carers know how to slow down with you — offering support without rushing, building days that work around your rhythm, not a clock.

Palliative Care

Palliative care is about honouring what matters most when time starts to feel shorter. Comfort. Dignity. Familiar faces. Our carers help manage pain, but they also help keep the small things going — conversations, memories, moments of quiet peace that matter more than words.

Dementia Care

Dementia asks for more patience than most people realise. It’s not just about remembering names or dates. It’s about helping someone feel safe even when the world feels strange. Our carers don’t just care for the body. They care for the person who is still very much there — even when memories get lost along the way.

Support Network's Platform: Making Self-Management Simple

When you step into self-management, you’re choosing freedom — but you’re also taking on a lot of responsibility. We believe it shouldn’t be hard to stay in control. It should feel natural. It should feel like something you can manage without needing a second thought. That’s why we built a platform that makes the practical side of self-management simple, clear, and right at your fingertips.

Here’s how it helps every day:

• Post Jobs EasilyYou can put up a job ad directly through the platform. Whether you need a new carer, a cleaner, or extra help on weekends, you stay in control. You describe the role, you set the expectations, and you decide who feels right.
• Manage Invoices Without StressKeeping track of who gets paid and when can get messy. Through our platform, you can view invoices, approve them quickly, and see exactly where your money is going. No chasing paperwork, no wondering if payments were missed.
• Approve Timesheets SmoothlyTimesheets aren’t something you should dread. Our system makes it easy to see what hours have been worked, who submitted what, and approve everything in just a few clicks. You stay informed without getting buried in details.
• Monitor Your Budget at Any TimeYour package funds are yours. You deserve to know where every dollar is. Our platform shows you live updates of your spending — how much has been used, how much is left, and where it's been allocated. No guessing. No waiting for someone else to tell you.

Everything is set up to give you visibility and control. You don’t have to hand your care over to someone else and hope for the best. You can stay right in the centre — seeing, choosing, approving — while we stand in the background making sure the system keeps running smoothly.

Self-management doesn’t mean being left on your own. It means being given the right tools to stay strong and steady, every step of the way.

Benefits of Self-Managing Your Home Care Package

Personal Choice

You choose your carers. You choose the timing. You decide who becomes part of your daily life.

Budget Control

Your funds stay in your hands. You know exactly where the money goes and what it brings back to you.

Lower Fees, More Care Hours

When less gets eaten up by fees, more is left for real, practical support. You get more time, more help, more freedom.

Choose Culturally Matched Carers

Being cared for by someone who understands your background and values changes everything. You get to find people who make you feel understood.

Transparency at Every Step

Nothing hidden, nothing confusing. You see what’s happening with your funds, your services, your invoices — always.

Backed by a Trusted NDIS Provider

Even though you lead the way, we are still there — keeping your plan safe, your compliance strong, and your support steady whenever you need it.

Contact Us

Starting your self-managed care journey can feel like a big step — but you don’t have to do it alone. Our friendly team is here to walk beside you. Whether you’re looking for a better care experience, exploring a wide range of aged care programs, or needing help to move from your current provider, we’re ready to listen and help you shape a path that feels right.

We know how important it is to find a care provider who truly respects your choices. That’s why we offer a range of services that fit different lives, different needs, and different dreams. Reach out today. Let’s talk about your care plans, your package funding, and how we can support you at every package level — from basic care to more complex needs.

Real help. Real people. Quality care that never forgets who’s at the centre of it all — you.