What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A Self-Managed Home Care Package is simple at its heart: it puts you in charge of your government-funded home care services. Instead of a traditional provider making the decisions, you choose your care workers, manage your services, and decide exactly how your funding is spent.

It’s not about doing everything alone. It’s about having the freedom to shape your care around your life — not the other way around. You can pick the carers you connect with, set the schedule that suits your days, and use your package funds in ways that feel right for you. It’s your plan, your way.

The emotional rewards of self-managing are deep and lasting. You gain real independence. You keep flexibility to adapt when life changes. You often get better value for your funding, stretching it further toward the things that matter most to you. And perhaps most importantly, you continue to live with the dignity and self-respect that comes from making your own choices.

Support Network plays a silent but vital role in all of this. We take care of NDIS and aged care compliance, handle the complex side of funds management, and stay on top of all the regulatory details — so you don’t have to worry. Our job is to free you to focus on living well, while we quietly back you up where it matters most.

Because at the end of the day, your home care should feel like yours — and with self-management, it truly is.

Freedom to Choose the Right Carers for Your Life

When you’re living with a Home Care Package, it’s not just about getting help — it’s about choosing the right people to walk with you every day. People who understand you. People who respect your space, your voice, and your choices.

Self-managing your Home Care Package gives you that freedom. It’s your life, and you deserve to decide who steps into it. We stand behind that belief fully. We’re here, quietly supporting your choices while you handpick the services and carers who fit your needs — and your heart. When you self-manage, you open the door to a care experience that feels different — warmer, more personal, more like you.

Here’s how you can shape your journey with the right services and the right people:

Home Care

Home is more than just a roof. It's where your life is built. Our home care workers bring more than assistance — they bring kindness, reliability, and a respect for your home and your rhythms. Whether it’s helping you settle into the day or keeping your home in good order, they’re there to keep your surroundings a safe, familiar place.

You’re not treated like a task. You’re treated like a person.

Daily Living

It’s the simple things — getting dressed, preparing meals, moving through the day — that often mean the most. Our carers step gently into your routine, offering support where needed, and stepping back where you want independence. They walk beside you at your pace, helping you keep your dignity and sense of self firmly intact.

It’s your life, lived your way.

Domestic Assistance

A clean and comfortable home doesn’t just happen. It’s cared for. Our domestic assistance team quietly helps with cleaning, laundry, and tidying, paying attention to what makes your space feel right. They work around you, not over you — always making sure that your home feels like it truly belongs to you.

Because the little details are part of living well.

24 Hour Care

Some days and nights call for more. If you need round-the-clock care, you can rest easy knowing there’s a dedicated team ready to stay by your side. With 24-hour care, you are never left feeling alone or overlooked — there’s always someone close by, ready to offer a hand, a listening ear, or whatever help the moment calls for.

Care doesn’t clock out when the sun sets.

Personal Care

Personal care is exactly that — personal. Our carers understand that help with bathing, dressing, and grooming needs to be handled with respect and sensitivity. They approach every moment with gentleness, making sure you feel respected, comfortable, and supported — not rushed, not diminished.

You’re never just another job. You’re a person first.

Overnight Care

The night can sometimes feel long and uncertain. With overnight care, you have the comfort of knowing someone is nearby if you need anything. Whether it’s assistance with mobility, medication reminders, or just someone being awake and aware, our team provides a calm, reassuring presence through the night hours.

You deserve peaceful nights — and peaceful mornings too.

Disability Care

Living with a disability shouldn’t limit your life. Our carers focus on what’s possible, not what’s difficult. They support you in the ways you want and need, always treating you with dignity and never underestimating your abilities or your dreams.

Your life is bigger than any diagnosis.

Disability Support

True support means believing in the life you want. Our disability support carers help you access community, education, hobbies, and daily activities in ways that fit your goals. It’s about opening doors, not closing them. It’s about possibility, not limitation.

You set the direction — we walk with you.

Complex Care

Some people live with health conditions that make daily life more complicated. Our complex care team steps in with skilled, careful support, working with medical needs, specialised equipment, and customised plans. But underneath it all, it’s still about humanity first. About seeing you, not just the care tasks. You deserve skill without losing the personal touch.

High Care

When care needs become heavier, you need a team that’s strong, capable, and deeply compassionate. Our high care workers bring not only technical expertise but true heart to every interaction. They’re there to help you keep living as independently as possible, no matter the challenges. Care grows stronger when life demands it.

Social and Community Participation

Being part of the world outside your home is vital for your happiness and mental health. Our carers are here to help you attend events, join clubs, take part in activities, and enjoy everything your community has to offer. It’s about connection, laughter, shared experiences, and joy. Your world doesn’t shrink — it expands.

Behaviour Support

Behavioural challenges often arise from unmet needs, stress, or communication struggles. Our behaviour support carers approach every situation with patience and understanding. They work to create calm, stable environments and help build trust, confidence, and emotional safety.

It’s not about managing you — it’s about understanding you.

Dedicated Support for Every Health Condition and Need

When life changes because of illness or diagnosis, you need more than just care. You need someone who understands the difference between doing tasks and truly being there. At Support Network, we believe every person deserves care that fits their story — not just their needs. Whether you’re living with a new health condition or managing a long-term diagnosis, our carers offer more than help. They offer presence. Respect. Quiet, steady support that grows around you, not over you.

Self-managing your Home Care Package lets you choose the right support, tailored to your health, your pace, and your way of life. Here’s how we walk alongside people living with different conditions, always putting dignity first.

Arthritis Care

Arthritis brings a daily negotiation with pain and mobility. Our carers help in the background, offering physical support without hurrying you, keeping things moving when your joints resist, and adjusting tasks to meet you where you are that day. We understand that some days need a gentler touch, and we offer it, quietly and patiently.

Autism Care

Living with autism can mean needing a world that listens better. Our carers bring that kind of understanding into your home — creating routines that make sense for you, speaking your language, and honouring your ways of connecting. We don’t ask you to adjust to us. We adjust to you, with steady respect.

Cancer Care

Cancer journeys are built on courage and vulnerability. Some days call for a helping hand; others just need quiet company. Our carers help with meals, mobility, treatments, or simply sitting beside you when the weight of everything feels too much. We know care isn’t always about doing — sometimes, it’s just about being there.

Epilepsy Care

Epilepsy brings a rhythm that can’t always be predicted. Our carers are trained to act quickly and calmly when seizures happen and to step back when independence shines. Safety matters, but so does freedom. We help you live without feeling watched, just quietly supported when you need it.

Heart Disease Care

Living with a heart condition changes how you move through the world. Fatigue, shortness of breath, and medication management become part of daily life. Our carers work quietly alongside you, pacing the day to your energy, offering encouragement, and helping keep life manageable without ever overwhelming you.

Huntington's Disease Care

Huntington’s Disease reshapes life slowly, but surely. Our carers learn your rhythms, watch for changes, and adapt support as needed. We offer help with movement, speech, and emotional shifts, without ever forgetting who you are beneath the symptoms. Care here is not about fixing. It’s about walking alongside with unwavering respect.

Mental Health

Mental health needs can change quietly or suddenly. Our carers know how to stay steady through it all — offering non-judgmental support, helping with structure when days feel hard to manage, and making space for you to feel what you need to feel. We’re not here to “solve” you. We’re here to stand with you.

Motor Neurone Disease Care

MND brings losses that are hard to talk about. Mobility, speech, swallowing — all shift over time. Our carers offer skilled support for daily living tasks while fiercely protecting your dignity. They move with you, not ahead of you, adjusting day by day to keep life feeling possible, even when it feels heavy.

Muscular Dystrophy

With muscular dystrophy, some days will be easier than others. Our carers help you stay strong where you can, assist where needed, and keep independence at the heart of everything. It’s not about limitations — it’s about making the most of the strength you carry.

Out of Hospital Care

Coming home from hospital can feel overwhelming even when it’s welcome. Our carers help bridge that space — assisting with wound care, medications, mobility, and rebuilding routines that help you feel safe and strong again. Recovery isn’t rushed here. It’s supported gently, day by day.

Parkinson’s Disease Care

Parkinson’s changes your pace, but not your need for respect. Our carers work quietly with tremors, mobility difficulties, and fatigue. They learn your rhythms instead of forcing you into routines that don’t fit. Care is about moving with you, never against you.

Palliative Care

Palliative care isn’t about giving up. It’s about living every day with meaning, even in the face of uncertainty. Our carers help manage symptoms, offer emotional support, and most of all, honour every choice you make about how you want to live each day you have. You stay in control. We’re simply there to help you hold that space.

Dementia Care

Dementia touches memory, but not the core of who you are. Our carers offer familiarity, patience, and calmness. They help hold memories close when they slip away and create safe spaces where confusion meets kindness, not frustration. We know it’s not about curing. It’s about connecting.

Support Network’s Platform: Making Self-Management Simple

When you choose to self-manage your Home Care Package, you’re choosing freedom — but that doesn’t mean you have to do it all alone. At Support Network, we’ve built a simple, easy-to-use platform that keeps everything you need at your fingertips. It’s designed not to complicate your life, but to make self-management feel natural, clear, and empowering.

With our platform, you can post job ads for the carers you want to hire, putting you fully in control of who walks into your life. No middlemen, no confusion — just a direct connection to people ready to support you on your terms.

Managing invoices becomes straightforward too. No piles of paperwork to sort through, no guessing what’s been paid or what’s outstanding. You can approve timesheets with a click, keeping track of the hours worked and making sure your carers are paid fairly and on time.

Your budget — often one of the biggest worries when self-managing — becomes easier to monitor. Our platform shows you exactly what’s being spent, what’s remaining, and how you’re tracking, all in real time. You don’t have to wonder where your funds are going. You can see it clearly, every step of the way.

Everything about the platform is built for visibility, ease, and control. We’ve stripped away the unnecessary layers and left you with what matters: the ability to manage your care with confidence. And whenever you need help or advice, we are still there — not interfering, but always available.

Self-management shouldn’t feel like work. It should feel like freedom. With our platform, it truly does.

Benefits of Self-Managing Your Home Care Package

Personal choice Self-managing means your life stays in your hands. You choose who supports you, how they support you, and when. No compromises, no being passed from person to person — just real choice, right where it belongs.

Budget control You know exactly where your funding goes. You decide what to spend, where to invest, and how to stretch your package further for the things that matter most to you.

Lower fees, more care hours Self-managing usually means lower provider fees — and that means more hours of actual care. More time with people you trust, less money lost along the way.

Choose culturally matched carers Finding a carer who understands your background, your language, your values — that’s not a luxury, it’s a necessity. Self-managing lets you handpick people who truly fit into your life.

Transparency at every step Nothing is hidden. No surprises. You see your budget, your spending, your hours, and your care team — all clearly and simply.

Backed by a trusted NDIS and aged care provider Even when you manage your package, you’re not on your own. Support Network stands quietly behind you, offering compliance support, advice, and peace of mind whenever you need it.

Self-management isn’t about doing it all yourself. It’s about having the freedom to shape your life — with steady, respectful help when you ask for it. That’s real empowerment. That’s real care.

Contact Us

Finding the right care doesn’t have to be complicated. It simply needs the right people standing beside you. We’re here to make your care journey lighter, simpler, and full of genuine support. Whether you’re starting with low-level care needs or looking for help with high-level care needs, you deserve a team that listens, understands, and respects the life you want to live.

Our care experts are ready to guide you through everything — from building a personalised care plan, to choosing a care provider that matches your needs and values, to arranging the right aged care services to keep your days comfortable. We’ll help you organise administrative tasks, track your care hours, and choose from a wide range of services like basic care, social outings, gentle exercise, and even allied health services when you need them.

If you're feeling overwhelmed by comparisons or choices, we also offer a comparison service, making it easier to find the right fit without the pressure.

Reach out today. Let’s take the first step together — toward better support, better days, and better quality of life.