What is a Self-Managed Home Care Package — and Why It’s Changing Lives

A self-managed Home Care Package is a way to take charge of your care services without relying on a traditional provider to call all the shots. Instead, it hands the decision-making back to where it should be — with you. You choose who helps you, when they help, and how you want your funding to be spent.

It’s simple at its heart: you manage your own care workers, negotiate the costs, and shape your services around your real needs. No one knows your life better than you do — and self-managing gives you the breathing room to make it all fit naturally, without compromise.

The emotional rewards are just as powerful. More choice means more comfort. More independence means a stronger sense of self. More flexibility means services that truly support your everyday life, not just what’s available on a provider’s roster. And by stretching your funds further, you often get better value for the care you need most.

We are there in the background, making sure you stay fully compliant with NDIS requirements, keeping the paperwork tidy, and helping manage your package funds quietly and carefully. You stay free to focus on what matters: living your life, your way.

Freedom to Choose the Right Carers for Your Life

There’s something powerful about being able to choose the people who come into your life. When you self-manage your Home Care Package, you get more than just services — you get the freedom to bring in carers who understand your way of living, your habits, your sense of comfort. People who fit around you, not the other way around.

We know it’s not just about filling hours on a timesheet. It’s about finding someone you trust to walk beside you, whether you need a helping hand with everyday tasks, a steady presence during difficult times, or just someone who truly listens.

Self-managing gives you the space to find carers who feel right. It gives you control — not just over what help you get, but how you receive it. And that makes all the difference in feeling truly supported.

Here’s how different kinds of support might fit into your life:

Home Care

There’s a big difference between simply living in a house and feeling at home. Our carers don’t just show up to tick off a list — they step into your space respectfully, helping with whatever you need to keep your home comfortable, clean, and welcoming. Whether it’s meals, small home tasks, or setting up the morning just the way you like it, we move gently around your life, not through it.

Daily Living

Life isn’t made up of grand events. It’s all the little things — getting dressed, making a meal, watering a plant, stepping outside for a breath of fresh air. Our carers help with these everyday tasks in a way that lets you keep as much independence as you want, while giving you the right amount of help when you ask for it.

Domestic Assistance

Keeping up with housework can sometimes feel overwhelming, especially when energy needs to be saved for other parts of life. We offer domestic support that blends into your day — doing the laundry, sweeping the floors, making sure the kitchen is tidy. Small touches that make a big difference without ever feeling like someone’s taking over your space.

24 Hour Care

Some days — and nights — it’s just safer and more comforting to know someone’s close by. With 24-hour care, you’re not alone. Whether it’s helping you reposition during the night, managing medications, or just being a reassuring presence, our carers stay by your side, quietly and steadily, so you can rest a little easier.

Personal Care

Personal care is about so much more than tasks — it’s about dignity. We step in gently to help with showering, dressing, toileting, and grooming in a way that respects your privacy and your comfort first. No rushing, no awkwardness — just warm, human care, tailored to you.

Overnight Care

When the world slows down at night, it helps to know someone’s there if you need them. Overnight carers are there to check on you, help you move safely if needed, or even just offer a bit of comfort during restless nights. It’s about creating calmness while you sleep, without interrupting your natural routines.

Disability Care

Disability support is personal, and we know it’s not just about physical needs — it’s about being seen, being heard, and being supported to live your life your way. Our carers are skilled but also flexible, adapting the support to what you need most at any given time. Whether it’s mobility help, communication assistance, or just practical backup, we’re there for the full picture — not just the diagnosis.

Disability Support

Some days you might need a lot. Other days, just a little. Disability support with us is about walking alongside you, not pushing or pulling. Our carers adapt to your pace, your energy, your life — helping you stay as independent and connected as you want to be.

Complex Care

Living with complex medical needs can be heavy, but it doesn’t have to feel clinical or cold. Our carers are trained to handle higher medical needs with steady hands and warm hearts. Managing medication, wound care, feeding tubes — whatever is required, we do it calmly, respectfully, and always with you at the centre of every step.

High Care

When your care needs are high, every detail matters. Our high care support focuses on providing sharp attention without overwhelming you. We’re tuned into the small signs — the quiet needs that might be missed by others. It’s high-level support without losing sight of the person behind the care.

Social and Community Participation

Being part of the community — seeing friends, joining a club, visiting a garden — is not extra. It’s essential for well-being. Our carers help you get out into the world safely and comfortably. Whether it’s a casual coffee meet-up, a local class, or attending a family event, we support you to keep your connections alive.

Behaviour Support

Challenging behaviours often carry stories behind them — frustration, fear, or unspoken needs. Our behaviour support carers come with deep patience and understanding, helping you navigate tricky moments with dignity and calm. We focus on strengths, building trust first, always aiming for more peace and more possibilities.

Dedicated Support for Every Health Condition and Need

No two people live with the same health journey in the same way. Even if two people are given the same name for their condition, how it feels, how it changes daily life — that’s something no diagnosis could ever fully capture.

We understand that real care starts with recognising the whole person, not just the label attached to them. Self-managing your Home Care Package means you get to choose carers who don't just see the condition — they see you. They show up quietly, steadily, kindly, adapting to your needs as they change, and respecting the way you want to live each day.

Here’s a glimpse of how our support flows into different health journeys:

Arthritis Care

Living with arthritis can feel like dragging heavy doors open every day. Movements that used to be second nature become careful decisions. Our carers offer a different kind of help — the quiet sort. Helping hands that ease your mornings, open tight jars, make it easier to hold onto a little more freedom without it feeling like you’re giving anything up.

Autism Care

Autism isn’t a problem to fix. It’s a different way of experiencing the world. Our carers step into your world gently, not trying to force it into something else. We help you stick to familiar routines when you need them and build confidence when you’re ready, always on your timeline, not ours.

Cancer Care

Cancer changes more than health. It changes days, emotions, even relationships. Some days you’ll need practical help — keeping track of meds, making meals, staying strong. Some days, all you might need is someone to sit with you in the quiet, without needing to talk at all. Our carers know both are important.

Epilepsy Care

Living with epilepsy means knowing anything can change in a moment. Our carers know how to stay close without hovering, how to watch without taking over. Their calmness, their readiness, their respect for your space — all of it working quietly to help you live more freely, not less.

Heart Disease Care

With heart disease, every step forward needs to be measured with care. Our carers help you find that rhythm — not rushing you, not slowing you unnecessarily, but helping you manage energy, spot warning signs, and keep daily life flowing gently around your needs.

Huntington’s Disease Care

When Huntington’s disease slowly reshapes your abilities, it asks for patience — not once, but every day. Our carers come prepared for that. No sighs, no frustration, no rushing. Just steady, respectful care that adjusts to your needs, however they change.

Mental Health Support

Mental health journeys often happen out of sight. Our carers don’t come with assumptions. They come with openness. They listen more than they speak. They offer steadiness when the day feels shaky, and celebrate small wins when they come, without pretending they fix everything.

Motor Neurone Disease Care

Motor Neurone Disease may take away physical strength, but it doesn’t take away the strength of who you are. Our carers work quietly, supporting speech, mobility, breathing — but never forgetting that you’re not a task list. You’re a person first. Always.

Muscular Dystrophy Care

Muscular dystrophy asks for support that moves when you move — no more, no less. Our carers help with the physical side of things: lifts, transfers, small adjustments. But they do it in a way that never feels heavy-handed. You set the pace. We just help clear the path.

Out of Hospital Care

Leaving hospital can be overwhelming, even if you’re glad to be home. Our carers help catch the pieces — setting up meds, helping manage pain, making sure your home feels like a place of recovery, not pressure. No big rushes. Just a steady hand until you find your footing again.

Parkinson’s Disease Care

Parkinson’s changes movement, but it doesn't change your right to move your own way. Our carers learn your rhythms. They help with transfers, medication reminders, speech supports — but always with patience, with flexibility, with attention that doesn’t hurry or drag.

Palliative Care

Palliative care isn’t about giving up. It’s about giving you comfort, choice, and peace in the time you have. Our carers support with pain relief, gentle companionship, dignity in daily needs. They understand when to step forward, when to simply stay quietly nearby. Every day belongs to you.

Dementia Care

Dementia may cloud memories, but it never takes away what makes someone themselves. Our carers focus on what remains — the stories, the smiles, the songs, the routines that bring comfort. Every act of care is shaped not by loss, but by connection.

Support Network's Platform: Making Self-Management Simple

Taking control of your care should feel freeing, not like another job to manage. We made sure our platform gives you just what you need — no clutter, no confusion. Just real, simple tools to help you stay in charge without it taking over your life.

Post Jobs Easily, Find the Right Carers

When you’re ready to bring someone into your life, it should be your choice. Through our platform, posting a job is as easy as writing down what you’re looking for. You can say what kind of help you need, when you need it, and even what kind of carer would feel like the right fit. There’s no need to go through layers of approval. No waiting for someone else to decide. You stay in control of who comes into your home, and into your daily life.

Manage Invoices Without the Headaches

Keeping track of payments shouldn’t be another burden. Our platform lays everything out clearly — what’s been paid, what’s waiting, where your funds are going. You’re not left wondering or chasing people down for answers. You can check your invoices whenever you want, so you always know where things stand.

Approve Timesheets Quickly and Confidently

Timesheets are part of keeping everything running smoothly, but they shouldn’t feel complicated. On our platform, reviewing and approving hours is simple. A few clicks, a clear view of the work done, and you’re finished. No guessing. No wondering if you missed something. It’s small steps like this that keep your care running the way you want it — without slowing you down.

Keep a Close Eye on Your Budget

Your care funding is yours to manage — and you deserve to see exactly how it’s being used. With our platform, your budget is always clear. You can track how much you’ve spent, what’s left, and where your money is going, all in real time. No surprises. No confusion. When you can see it all laid out, you stay in charge of your care — fully, completely, and confidently.

Benefits of Self-Managing Your Home Care Package

Personal choice

You decide who helps you. You decide who walks beside you every day. No one else gets to choose for you.

Budget control

You see where every dollar goes. You decide what matters most, and you spend your funding where it truly helps.

Lower fees, more care hours

Less money lost to management fees means more real care. More hands to help. More time to breathe easy.

Choose culturally matched carers

Care works best when it feels natural. Find people who understand your background, your traditions, and your way of seeing the world.

Transparency at every step

No closed doors. No guessing. Every service, every cost, every hour — always right where you can see it.

Backed by a trusted NDIS provider

You’re not on your own. We stay close behind, making sure everything runs safely, smoothly, and in line with the support you deserve.

Contact Us

Taking charge of your care journey starts with a simple conversation. We’re here to help you find the right care plan that fits your life, your goals, and your needs. Whether you’re looking for basic care, intermediate care, or something a little more detailed, our friendly team is ready to listen and guide you forward.

We believe choosing the right service provider should never feel rushed. That’s why our Care Advisors, care specialists, and aged care experts are here to answer your questions, walk you through the different levels of care, and help you shape a personalised plan that feels right for you.

If you’re ready to explore a wide range of support options, from help with household tasks to full care management, we’re ready too. Reach out today and find out how easy it can be to create care that truly belongs to you. Because the right support should always start with a conversation — not a complication.