Our Care Workers – The Heart of Everything We Do
This is not just about filling shifts. Not just about someone showing up. It’s about the right people, right care and right approach.
Not only are our caregivers selected for their skills, whether they’re providing personal care, domestic assistance or 24-hour support, but they are also selected for their candid ability to connect.
Because at the end of the day, this is not about us. It’s about you. Your life, your choices, your well-being. And we’re just here to put it all together.
The journey with the NDIS is different for everyone. Some begin with trepidation, some with exasperation, and some with the simple belief that things can be better.
Whatever your beginning, we make the journey with you. From the life-changing first conversation to securing the right funding, from finding the perfect caregiver to adjusting your plan over time, we make sure no aspect is left up to chance.
NDIS is not only about what you’re entitled to, it’s about what you’re worthy of. And we ensure that you receive exactly that.
Contact Support Network today on 1300 671 931, and let’s get you on the right track, simpler, smoother, and real yours.
Personalised Services by Your NDIS Registered Provider in Guildford
Needs don’t always translate into items on a checklist; care doesn’t come in perfect, neat little boxes. It’s human. It’s intricate. It’s about the subdued, tiny moments that are not always said, but are always felt.
When we stand in to help, it is more than part of the job — it is an offering, a recognition, a path toward something better. We’re here to make things easier, safer, more sustainable. Not only for today, but every day.
These are not just services. These are the pieces that hold life together.
Some things should not feel like an uphill struggle. Getting prepared for the day, sanitation, being comfortable at home — these are rights, not privileges.” But when the most basic of things start to feel overwhelming, that’s when the right kind of support turns everything around.
Our NDIS personal care workers are here to help, motivate and support. They know that dignity counts, at the same time as they never allow medical care to seem clinical or distant.
It’s support, not intrusion — and help, not control.
A home has to be more than four walls and a roof—it has to be a refuge, a space where comfort and familiarity can be a balm to the mind. But when household chores begin to stack up, when things start to feel overwhelming, that feeling of sanctuary can begin to fade. That’s where we come in. Not to take over but to lighten the load, to guarantee that your home remains a space of ease rather than a source of fatigue.
Our caregivers work quietly, efficiently, and with a deep-seated understanding that to maintain a home isn’t just about cleanliness, it’s about well-being. They make sure everything runs smoothly, from the floors you walk on to the food you eat. Icing out. Freshly laundered clothes, a clean apartment, stocked food, even the seemingly trivial aspects of home time add up to a lightening of a life that feels more manageable and more yours. And with every notch ticked off the list, every detail attended to, we remind you of the warmth, the comfort, and the balance you deserve.
Life is made up of moments. A few big, a few small, but all crucial. And independence? It’s not about doing everything by yourself — it’s about the confidence to do things the way you think they should be done.”
Not only do we help – we cheer, empower and support development.
It’s about progression — one step at a time, at a speed you feel comfortable with.
We should be living life, not managing it. There’s much more to each day than just getting through it, but for many it feels like stepping out of what is familiar means stepping into the unknown. That’s why we don’t just provide support—we provide connections. Discover how we bring the world to you in a way that makes sense, while ensuring that you’re not just there, but actually partaking in the things that you love.
Whether it is getting up to meet new people, going places for events, or simply retraining yourself back to doing those things that you once easily did, we are right there with you — beside you, as encouraging cheerleaders, making the impossible possible. No barriers, no concern about accessibility, no second-guessing. Just moments that make life richer, fuller, and more connected. Because no one should feel alone, no one should feel left. A talking head, a trip out, a shared experience — it all counts, and we don’t let you go without it.
Behaviour is not just about behaviour, it also includes what drives behaviour. It’s about understanding, patient and the right kind of support to make real, meaningful changes.
We tailor behaviour support plans to focus on:
Because real change isn’t control, it’s compassion, patience, understanding.
Care is not just assistance; it’s about understanding, respect, and a true desire to make life easier, richer and more dignified. Every person is different, every journey is unique, and every challenge has its own story. That’s why disability care needs to be as personalized as the person receiving it. This is not a one-size-fits-all process: it’s thoughtful, compassionate support that you get to design around the unique contours of your life, your goals, your comfort.
Our caregivers are not just trained professionals but listeners, problem-solvers and companions who look past the disability to the person. Assistance in mobility, support for activities of daily living, or just to have someone who listens who understands; we are there for every moment of care with respect, patience, and a total commitment to your independence. Needs shift, situations change and that’s why our care shifts with you, evolving as you evolve. Because support, at the end of the day, should never hold you back—it should set you free to fly.
Home is not just a place, but also a feeling of safety, familiarity, and comfort in everything that surrounds you. But when keeping up day to day at home begins to feel like a struggle, that sense of security can begin to erode. That’s where we come in — not to take over, but to lighten the burden of it all, to make sure home is a refuge, not a battleground.
Our NDIS home care workers offer gentle, unobtrusive help that fits right in to your life. Whether assisting with personal hygiene, meal prep, mobility, or simply being there when needed, our caregivers work around your routines, never intruding, never interrupting—just helping life be a little less hard. This isn’t about checking off tasks or adhering to a strict schedule; it’s about caring for someone authentically, attentively, organically, about making staying home not just possible but pleasurable. No extras you don’t need, no scraping by—just the right support, the way you need it.
When the world slows, and night falls, the need for care doesn’t always pause. There are some things that are worth just as much in the quiet hours as they are during the day, though -- peace of mind, safety, a sense of someone there. - Our overnight aides offer full care when it’s most needed, so sleep is not just a respite but a period of true rest and replenishment.
It’s about being there, being present, and making sure that nights are as safe and comfortable as days. Sleep should never be uncertain, we ensure it never is.
Doing favors for someone is an act of love, of dedication, of selflessness. But the strongest shoulders need to rest, and even the most committed caregivers need a moment to catch their breath. So it’s not so much that respite care is about stepping away; it is about having the means to carry on, to care without burning out, to give without being lost in the giving.
We offer short-term, flexible care that fills in the gaps when you need a break, whether for a few hours, a few days or longer. Whether it’s at home or elsewhere, our caregivers step in effortlessly so that the loved one you care for is supported with the same patience, compassion and attention you bring to them every day. It’s not all of the above — it’s a moment to pause, to reset, to build up. Because caregiving should never be at the expense of their own health.
Some life events in some individuals warrant not merely sensitivity but high-level empathy. Palliative care isn’t about extending or shortening — it’s about comfort, option and making each moment as important as attainable.
This is about honoring life, respecting wishes, and not allowing anyone to feel alone when it matters most. Because care, at its essence, is not what we do — it’s how much we do it.
Disability is not a limitation — it’s an alternative method of living. But the right support? Well, that is what makes all the difference. At Support Network, we don’t care, we connect possibility, we don’t just reflect — we do. We walk side by side with you, assisting with mobility, communication, daily chores and emotional well-being.
Living with a physical disability shouldn’t require fighting with the fundamentals. Our team of support workers provide assistance with mobility, transferring (including bed-to-chair transfers) as well as personal care and household tasks, helping you to continue to make as many decisions as possible and remain as independent as you can. Whether that’s with assistive equipment or modifications to routines or just a helping hand, we’re making daily living easier, safer and more comfortable.”
That’s what real independence is: learning, adapting, growing.” We offer training in life skills, personal growth and socialization, because we want our clients to be confident in completing daily tasks, making decisions and communicating independently around the community. Each step arrives when it feels right, and independence grows organically.
Conditions such as Parkinson’s, Multiple Sclerosis and brain injuries are never static; they present evolving needs. Our caregivers offer assistance with symptom management, cognitive function and mobility, while helping modify daily routines to the unique capabilities of each individual. Our care plans are structured yet adaptable to minimize stress, boost comfort, and lead a fulfilling life.
Autism is not a challenge — it’s a different way of being in the world. We provide sensory-friendly spaces, support with communication, and behavioural strategies for those that need it; everyone that comes to us is met with empathy and understanding. Helping them to have structure and social activities allowing their person to thrive in a way they feel is normal.
Mental well being is as important as physical health. Our team specializes in providing emotional helping hands, a flexible daily structure, and crisis intervention for people with conditions like anxiety, depression, PTSD, or schizophrenia. With love and support, we work to get people feeling good about themselves, social again, and able to maintain a normal day-to-day routine.
Hearing or vision loss should not reduce independence. We work on mobility, tools for communication, accommodations in the environment, keeping people engaged in their community. We make the world more accessible, whether that’s through the use of assistive technology or adapting routines.
Our caregivers provide continuous, compassionate support for people with complex medical conditions. Whether assisting with medication management or personal care, we provide comfort, dignity, and quality of life throughout every stage. Long-term care shouldn’t ever feel like a burden — it should feel like security, knowing that someone is always there.
Care isn’t just about services—it’s about understanding, patience, and the right people by your side. At Support Network, our dedicated team is here to guide you through every step of your NDIS Plan, ensuring you receive the personalised care and range of supports you need. Whether you're looking for personal care assistance, community activities, or allied health professional connections, we tailor our approach to match your unique circumstances.
With extensive experience in disability support services, we help individuals with disabilities navigate their personalised plan, ensuring that every care package is built with flexibility and compassion. If you're seeking a wide range of services, from aged care to daily activities, our wonderful team is ready to assist.
Get in touch today—because the right support makes all the difference. Call us now or speak with your plan manager to explore the best options for your needs.
What do you need to know about the National Disability Insurance Scheme (NDIS)? It’s a promise — a promise to help people live with dignity, autonomy and choice. It is about ensuring that no one is left to fight alone, that the care they receive is not just accessible, but meaningful, purposeful, transformative.
But we know the reality. The process can seem designed to stay your hand. Applications, eligibility criteria, funding approvals — ugh. And that’s why we do what we do.
The NDIS — this can be a complex world that seems to be designed to be as difficult as possible with a minefield of forms, regulations and jargon. But it shouldn’t be that way. That’s not how we see it. Because at the end of the day, NDIS isn’t just a system, it’s a gateway to a better life. And we’re here to walk it with you, every step, every turn, every unexpected detour.
You don’t have to connect the dots by yourself. That’s where we come in. Yet through all the noise, Support Network lifts all the burdens, detangle complexities, and lays everything out in a way that makes sense. No roundabout explanations, no jumping through hoops—just honest to human support for people who need it.
What we make easy-peasy for you:
We offer a wide range of services, ensuring individuals with disabilities receive the right level of care. Our NDIS-registered service providers specialise in personal care assistance, daily activities support, community participation, and allied health professional connections. We design each care package to meet your needs, ensuring you receive personalised care that aligns with your NDIS Plan.
Absolutely! We believe in personalised plans that adapt to your lifestyle. Our plan manager works with you to ensure that your range of supports aligns with your goals, whether that means assistance with daily activities, social outings, or high-level personal care. Your plan should work for you, not the other way around.
Yes, our disability support services extend to older individuals who require assistance with daily tasks. Our wonderful team has extensive experience providing aged care, helping with mobility, home care, personal care assistance, and access to community activities. Whether you need short-term support or a long-term care package, we ensure you receive compassionate, reliable care.
Getting started is simple! Contact our dedicated team, and we’ll guide you through the process. If you already have an NDIS Plan, we’ll work with your plan manager to set up a personalised plan that matches your needs. If you’re new to NDIS, we’ll help you understand your options and connect you with the right range of services to ensure you receive the best possible care.