The National Disability Insurance Scheme (NDIS) can be complex to navigate. There’s paperwork, eligibility criteria, funding decisions — all things that can feel burdensome, even before support starts. But that’s where we step in. A System That Works We don’t just process support forms at Support Network, we drive meaningful change.
The NDIS isn’t simply a system — it’s a lifeline, a bridge, a standby. The platform was designed to provide people with disabilities with the right guidance, customized according to their needs and goals. And though it can unlock doors, it also brings complexities that can leave many feeling at a loss. And that is why we do things differently. We simplify and streamline the entire process, so you can just sit back and relax while we take the load off your shoulders.
The NDIS Process – Making It Work for You
You should never feel as if you are fighting for access to the NDIS. We help you navigate the complexities of the process, handle the paperwork, an make sure you voice is heard. Here’s how we do that for you:
The reality is that the NDIS is made for you, but it isn’t necessarily made to be easily navigable. It’s why we’re here — to tear down barriers, simplify, and refocus the conversation on what matters: your life, your choices, your independence.
Call us today at 1300 671 931 to start your journey with the Support Network. Because making support simple is our mission. Because care needs to be personal. Because you couldn’t deserve anything more.
When it comes to care, one size doesn’t fit all. Each person has their own unique story, struggles, and experience of the world. And that’s exactly why support shouldn’t be just about help — it should be about understanding, accommodating and empowering. We provide individualized support for people with physical, intellectual and neurodiversity disabilities at Support Network which makes our services as distinctive as the people we support.
For others, it’s about restoring autonomy after an unexpected diagnosis. For others, it’s about living with lifelong conditions while maintaining their dignity, confidence and sense of normalcy. And sometimes, it’s about being there, when it seems like everything else is uncertain. What we do is stand alongside you, with universality that doesn’t just help but actually empathizes.”
Each condition presents its own challenges, and we know that a one-size-fits-all approach doesn’t suffice. All our Leppington NDIS support staff can provide you with condition-specific care that supports not just your health and mobility, but also your emotional wellbeing and the daily activities of your life.
Care isn’t a checklist. It’s about more than just tasks or routines. It’s about life — your life, your independence, your choices. That also applies to support — support should never feel like a process, it should feel like a partnership, a connection, an understanding. And this is how we approach every individual who we are working with at Support Network.
NDIS funding is not about a square peg in a round hole, it’s about a round hole inserted exactly where it fits in with what you want and need out of life. That’s why we offer a full spectrum of services, as dynamic and individualized as the lives they are designed to sustain. We will make that support work around you — not the other way around, whether you need occasional help, around-the-clock care or something in between.
This isn’t merely a list of services, but rather a blueprint for higher living. Which is a way to make sure that your care is meaningful, functional and authentically you and what you need. Because true support is more than help; it’s understanding, connection, and empowerment.
Personal care is not only about habitual actions, but about holding on to agency in a way that is organic and comfortable. Assistance with grooming, dressing and hygiene is handled with the utmost discretion and compassion, so you always feel like you. Meal preparation is not merely about cooking — it is about sustenance, culture and choice. We support you to have meals that meet your dietary requirements whilst respecting the personal and cultural role of food in your life.
Medication reminders, and health monitoring go beyond checking off a box. They’re about consistency, well-being, and about keeping you on top of your health. We handle the details, from managing dosages all the way to scheduling appointments — so you never have to worry about missing the care you need. Household tasks, be it cleaning, laundry, or maintaining your space, are more than merely chores; they determine your space, your daily routine, your peace of mind. It is only when we step in do we do that to establish a comfortable, safe and familiar home you feel in control of.
For many people, going to social and cultural activities can feel intimidating — not because they don’t want to, but because logistics, access and confidence to step outside can be obstacles. This is why we walk right next to you, because we want participation to be not only possible but also pleasurable. Whether that is attending community events, family gatherings, or classes and interests — our method customizes to your comfort level and goals.
Volunteering, hobbies and work are not mere ways to fill time; they’re meaningful engagements that provide a source of purpose. Whether you want to learn a new skill, return to work after a break in your career or pursue something that’s meaningful to you, we’re here to help with tangible support and encouragement to encourage you along the way. The right support doesn’t just create new openings; it makes the act of entering the openings safe and empowering.
Confidence in social environments does not come overnight. It’s constructed, piece by piece, around experiences that strengthen a sense of belonging. We go beyond getting you into the doors of events or introducing you to someone new — we help you show up ready, comfortable, and present. Conversations, interactions, friendships — these are the moments that give life its richness, and our mission is to make sure you’re fully part of those experiences, never left on the sidelines.
Getting hired isn’t just about getting a job; it’s about getting the right job. We want to know your skills, interests and career progress, every opportunity should be meaningful. We don’t just tick boxes on that job placement support—we get people in front of diverse and inclusive employers who care less about the certificates and more about the skills. Training isn’t there just for the sake of a job requirement; training is for building confidence, skills, and preparing for the real world. We also go through CV development, interview coaching, hands-on training, and more to ensure that every participant feels confident and ready to take the working world by storm.
However, job support does not stop when the employment starts. The hard work begins when it comes to ensuring workplace success. This includes on-the-job support, workplace adjustments, mentoring and advocacy. Because it’s not just about landing the job — it’s about succeeding in it.” Everyone deserves the opportunity to contribute, to be independent, to be meaningful — and we ensure no one gets left behind in that goal.
Care is always more than care — it is about understanding and connection and respect. Each person comes with their own story influenced by culture, languages, traditions, and beliefs. We understand that truly caring for someone is not merely about catering for needs but providing it in a way that feels natural, comfortable and ultimately personal. That is why we have culturally-specific support workers who offer more than just skills — they bring a common language, a common experience and a common feeling of belonging.
Language shouldn’t be a barrier to receiving care. From simple conversations, to medical discussions, to navigating a daily task, having a support worker fluent in the same language can make the world of difference. It’s about being seen, understood and never feeling alone. But cultural sensitivity is more than language. It’s about respecting traditions, honouring faith-based traditions, and making sure that all aspects of care are aligned with personal and cultural values. Meals, daily rhythms, religious practices, family traditions — these are not mere particulars; they are essential to life, and we make sure they are woven into the support we offer.
Arabic-Speaking Communities
Our Arabic speaking support workers take care to respect these traditions and familial values, from the preparation of Halal meals to prayer times and culturally respectful interaction.
Bangladeshi & Indian Communities
Whether it is something as simple as learning South Asian dietary customs or accommodating religious practices such as fasting and prayer, our support workers provide care that meets individual and cultural needs and expectations.
Cambodian, Thai & Vietnamese Communities
Southeast Asian cultures have rich traditions, family-centric care expectations, and unique customs. Our support recognizes these values, ensuring respectful and culturally appropriate interactions.
Chinese & Indonesian Communities
Shifting care in accordance with a family hierarchy, traditional medicine practices and cultural practices is critical. Our native speaking support workers Chinese and Indonesian that understand the nuances that makes all the difference.
Ghanaian & African Communities
In Ghanaian and other African communities, we recognize the deep reverence for elders, the role of extended family members, and cultural traditions that inform normative expectations for caregivers. With a culturally safe lens, this approach enables us to provide holistic, community based care.
Greek, Italian & Spanish Communities
European cultural traditions emphasize family ties, religious practices, and particular foods. Much like you, our culturally aligned carers share these values and provide support that matches them, so that you or your loved ones can really live in comfort and ease.
Nepalese Communities
Our Nepalese support workers apply effective, culturally sensitive care with knowledge of traditional Nepali customs, language and faith-based practices.
Cultural aspects aren’t an addendum to care — they’re the underpinnings of trust, comfort and authentic support. We don’t merely assist; we guarantee that the whole experience of care is familiar, respectful, and right. When care is culturally aligned, it doesn’t feel like service — it feels like home.
Navigating life with a disability shouldn’t mean losing control over your choices. It shouldn’t feel like endless paperwork, or jumping through hoops just to receive the support that should already be there. At Support Network, we don’t believe in just being another name among service providers—we believe in being care partners, walking beside you, not ahead of you, ensuring that every part of your day life is shaped around what truly matters to you.
From disability support services that make daily routines easier, to palliative care services that provide comfort when it matters most, we go the extra mile to make sure you feel seen, heard, and understood. Whether you need comprehensive assistance, Overnight Care, or just someone who genuinely listens, we offer a wide range of services tailored to your unique needs.
This is about more than just assistance—it’s about quality of life. It’s about ensuring that you or your loved one can live an independent life with dignity, respect, and meaningful connections. Our experienced professionals provide high-quality care, working closely with you to create personalised care plans that make daily life easier, more fulfilling, and truly yours.
If you're looking for a disability support worker who will treat you with the standard of care you deserve, reach out today. Because care isn’t just a service—it’s a relationship built on trust, understanding, and a commitment to your well-being.
Call us now at 1300 671 931 and let’s create a plan that works for you.
We offer a wide range of disability support services, covering everything from personal care assistance to dementia care, aged care, and palliative care services. Our care specialists provide individualised care plans designed to suit the personal lives of every participant. Whether you need help with personal hygiene, mobility, or constant care, we shape our range of services around your needs.
Providing high-quality care means more than just offering services—it’s about building meaningful relationships with participants and treating every person with the respect, dignity, and attention they deserve. Our experienced professionals are trained to provide specialised care, ensuring that services for individuals with different health conditions are always personalised and compassionate.
The cost of care varies depending on the range of disability support needed. The NDIS funds a variety of services for participants, and we work closely with you to develop a personalised care plan that aligns with your needs and budget. If you're unsure about funding options or need guidance, our team is here to help you navigate the process.
Yes, we provide Overnight Care, constant care, and long-term disability support worker assistance. Whether you need occasional support or full-time comprehensive assistance, we ensure that you receive care that meets your changing needs. We believe that the lives of individuals should never be limited by the level of support they receive—that’s why we’re committed to providing care that grows with you.