NDIS Provider Hunters Hill

Experience quality care that puts you first.

Mission Statement

We’re dedicated to creating a future where every disabled individual can live life on their terms. Our mission is to provide the right support, resources, and community connections to make it a reality.

Our Core Values

At Support Network, the following values define and shape everything we do:

Compassion

One thing we’ve always believed in is that true care starts with empathy. For us, caring for people with disabilities is not a job. It’s something we’re passionate about. Our team takes the time to understand the unique challenges, goals, and needs of each individual. We provide support with respect, kindness, and patience so that every client feels valued and heard.

Empowerment

The need to help our clients live independent lives drives what we do. We’re committed to equipping you with the skills, resources, and confidence to make informed decisions about your life. It could be discovering new hobbies, having access to employment opportunities, or engaging in community activities. The point is to encourage self-reliance with every step.

Inclusivity

We embrace diversity. That’s why we make sure that everyone, regardless of race, background, social status, ability, or gender, gets high-quality care. At Support Network, we leave no one behind or favour one demographic above the other. We believe genuine care is blind to the differences of people.

Integrity

We hold ourselves to a high standard and a large part of that comes down to honesty and transparency. Our clients and their families can count on us to be of ethical conduct.

Excellence

We’re obsessed with continuous improvement in everything we do because we take our client’s satisfaction very seriously. We always want to be that NDIS registered provider whose services meet the highest standards in the industry. By striving for excellence, we can provide support services that will truly make a difference.

The Services We Offer

At Support Network, we provide a wide range of NDIS services to help you live comfortably.

Personal Care Assistance

It’s challenging for people with disabilities to carry out simple daily tasks such as bathing, dressing, and grooming. Our job is to make those chores easier by offering NDIS personal care assistance. But we do it in a way that helps you retain your dignity and respect. That’s what sets us apart from other NDIS carers.

With this service, you can maintain good hygiene, live comfortably, and go about your day with confidence. Our personal care assistance also goes beyond hygiene. It covers medication reminders, mobility, using the restroom, and meal preparations.

The best part is that we don’t offer this service to all our clients using the same approach. We render assistance according to the level of difficulty you have with these tasks. The point is to make you feel in control of your daily routines.

Community Participation Support

Being an active part of the community is important for your mental and emotional wellbeing. Because of that, we offer community participation services to help individuals engage in activities that can enrich their lives. It could include recreational, social, or employment activities.

So you’ll be attending community events, joining hobby groups, finding suitable employment, or volunteering for a cause. Aside from helping you feel connected and included, community participation will give you a sense of purpose.

Therapy Support

At Support Network, we offer several therapy support services including:

• Physiotherapy: We’ll organise personalised exercise plans that will improve your mobility, balance, and overall physical function
• Occupational therapy: We’ll help you develop daily living skills to make you more independent in activities like dressing, cooking, or moving around.
• Speech therapy: We’ll assist individuals who find it difficult to swallow or speak to express themselves with clarity and confidence.

The therapy support we provide comes down to your condition. Our team will work closely with you to develop a personalised treatment plan that aligns with your personal goals. Over here, we care about your progress, no matter how small, because we believe every improvement makes a difference in how you live.

Assistive Technology Provision

We believe that using the right technology can significantly help our clients live independently. It could be a wheelchair communication device, hearing aid, home automation system, or anything that helps. So, we’ll assist you in navigating the NDIS funding process for assistive technology to make sure you get the best equipment for your needs. Our team will also train you on how to use them so that you can feel confident about these devices.

Supported Independent Living (SIL)

Our SIL service is the perfect solution to those who wish to live more independently but still need some assistance. We’ll provide housing and support options based on the level of help you need. Our accommodation options range from shared housing with like-minded individuals to independent living with NDIS in-home support.

Care Plan Management

It’s not easy to manage an NDIS plan. In fact, it can be overwhelming if you try to do it alone. That’s because you’ll be stuck with service provider payments and budgeting. But when you have Support Network in your corner, your care plan management will be the least of your worries. We’ll help you handle the financial aspects of the plan, giving you more time to focus on your goals.

We’ll assign a plan manager that will help you make the most of your NDIS funding. We’ll also assist with tracking and reporting how the money is being used. To summarise it, you’ll have full control of your funding while benefiting from our expert oversight.

Contact us today and start your journey to a fulfilling life.

An Overview of NDIS and How it Works

NDIS is short for the National Disability Insurance Scheme. It’s a government-funded program in Australia that supports people living with disabilities. Let’s just say it’s the government’s way of helping you live as normally as possib;e. So, if you or a loved one has a life-altering disability, the NDIS will fund the support and services you need.

The scheme works by curating plans to fit individual needs. It covers things like mobility equipment, personal care, therapy, and community participation. With this approach, disabled individuals can have more say in the support they receive.

How to Get Started

• First, we’ll check if you’re eligible. In other words, are you under the age of 65? Do you have a permanent or significant disability that affects your daily living? Are you a citizen, permanent resident, or holding a Protected Special Category Visa? If the answer to all these is yes, then you're eligible for NDIS.
• The next step is to undergo a meeting in which the coordinator will seek to understand your situation, needs, and goals
• The coordinator will use this information to create a personalised NDIS care plan that will outline the funding and services you’ll receive
• Once your plan is approved, you’ll choose a NDIS carer to provide the services listed in the plan. This is where we come in.

A Walk-through of How We Develop Our Personalised Support Plans

We believe every individual deserves a care plan that is as unique as they are. Because of that, we adopt a personalised approach to our NDIS support to make sure every client gets the services that suit them best.

The Initial Consultation

We always begin with a one-on-one consultation where we’ll take the time to discuss your needs and challenges. In this session, we’ll talk about:

• Your daily activities or routines
• The type of assistance you require (mobility support, therapy, or personal care)
• Long-term goals - learning new skills, living independently, becoming more socially involved, etc.
• Your preferences regarding service delivery.

With this information, our experienced coordinators can draft a detailed support plan that will cover every aspect of your care.

Working Towards Your Goals

We don’t just provide NDIS services, we work with you to achieve meaningful outcomes. We’ll help you set realistic and achievable goals that align with your lifestyle choices and personal aspirations.

For instance if the goal is to live with more independence, we’ll help you develop daily living skills to make that a reality. If you intend to improve your mobility, we’ll assist you with therapy and assistive technology.

During this process, we encourage the families to take part so that we can consider all perspectives. However, you’ll remain in full control of your support plan while we’ll just offer expert guidance.

Regular Plan Reviews

We know that time comes with change, and, as it progresses, your needs will evolve over time. Because of that, we’ll regularly monitor your progress and review your care plan. The goal is to make sure that your support remains effective and relevant throughout your time with us.

Here’s a breakdown of how we go about it:

• We’ll organise scheduled check-ins to assess your progress, discuss any concerns, and make necessary adjustments.
• We’ll adopt the open-communication approach to make sure you have a say in your care and agree with any changes made.

Your journey matters to us and we’re with you every step of the way. So, our support will grow as your needs and goals evolve.

Why You Should Choose Us As Your NDIS Service Provider

Choosing the right NDIS registered provider is one of the important decisions a disabled individual and their families can make. Your choice makes a lot of difference in the quality of care and support that you receive. So we understand why you need to be convinced about us and are happy to oblige. Here are some of the reasons Support Network should be your first choice:

Highly Experienced and Qualified Professionals

We work with nothing but the best. Our team includes some of the top professionals in all of Australia. At Support Network, we have registered nurses, occupational therapists, physiotherapists, disability support workers, and speech therapists to name a few.

Each member of our team has a wealth of experience and impressive qualifications to show for their expertise. But the best part is that their knowledge isn’t stagnant. Our professionals regularly undergo training to stay updated on the best practices in their field. So when you choose us, you’re guaranteed to get the best support and care for your needs.

Clients Come First

At Support Network, the client is in charge and we’re just the guides. We’ll align our care and support plans to align with your preferences, lifestyle, and needs. We’ll also take your cultural background and personal goals into account.

So you won’t get a one-size-fits-all model with us. This explains why two people with the same conditions don’t get the same treatment. We work with what suits them best because we actively listen to them. With this approach, we believe they will feel empowered to decide how to enhance their independence and quality of life.

Positive Outcomes

We let our results speak for us. As far as we’re concerned, true success should be measured by the progress and happiness of our clients. Because of our NDIS services, many of our clients have regained their independence, developed new skills, and built strong connections. There are several testimonials from our clients and their families about the life-changing improvements we’ve helped them achieve.

Commitment to Compliance and Quality

As a NDIS approved provider, we strictly adhere to the scheme’s guidelines while making sure our services meet the highest standards. We regularly review our processes for transparency, accountability, and continuous improvement. Our professionals follow the best-practice procedures in health, safety, and care for our clients while honouring the code of ethics.

24/7 and Emergency Assistance

We’re available at all hours of the day to provide help whenever you need us. So, take confidence in knowing that our on-call support team will be there if there’s a medical emergency or sudden change in routine.

Clearly Stated Prices With No Hidden Charges

We understand the importance of financial planning for NDIS participants. And complications may arise if the NDIS care provider is not upfront about prices. When you choose Support Network, you’ll benefit from our transparency. We clearly state our prices and there are no hidden fees that you may have to pay later.

Our goal is to help you get the best out of your NDIS funds and give you the best support without undue financial stress.

Strong Community Connections

At Support Network, you’ll have a sense of belonging. We have strong partnerships with local organisations, social groups, and employment agencies. So when you choose us, our connections become yours. With our help, you’ll engage with your community, secure gainful employment, and participate in meaningful activities.

Services That Adapt to Your Needs

Our care plan or services are not rigid. We adapt them to your needs as they evolve over time. Let’s say we notice that you are ready to transition from temporary respite care to independent living, we’ll adjust our services accordingly.

Connect with us today for the right NDIS support.