Dedicated Support Workers for each Condition

We know that each condition presents its own challenges, care needs, and complexities at Support Network. This is why we source NDIS support workers who are trained to work with everyone with the highest level of care possible for each individual condition or need. Quality care is more than just providing assistance; we believe it’s about knowing what each person really needs and the right way to provide it all with knowledge, patience and compassion.

Our trained caregivers have extensive experience in the management of various health conditions to ensure that participants receive both safety and emotional support, to maintain the level of care they require. We don’t believe that one approach fits all— rather, we deliver care that is responsive to the specific needs of an individual, whether that means assistance with mobility, therapy services, personal care or medical services.

Which Conditions and Disabilities We Support

Neurological and Physical

People with neurological and physical disabilities need specialised support to help manage mobility issues, physical rehab, and everyday activities. NDIS support workers offering hands-on assistance with movement, transfers, personal care and therapy coordination ensures that participants retain their independence and confidence in their daily lives.

Intellectual and Developmental Disabilities

We provide support to individuals with autism and other development disabilities in growing their social engagement, communication, sensory needs, and structured routines. Our caregivers have training for working with participants of any age, upholding life skills and independence, helping build confidence.

Chronic Illness and Palliative Care

It is naturally an emotional and physically exhausting time of life, whether managing a chronic illness or the need for palliative care, but when you engage the right NDISregistered agency, you can be confident in knowing that you will not only receive gentle, compassionate, dignified care but that you will also be able to focus on more positive time spent together, creating meaningful and rewarding experiences each day. We offer pain management, medication assistance, emotional support, and help around the house to ensure that participants achieve the best quality of life possible.

Mental Health and Cognitive Conditions

Mental health issues need enduring, compassionate and committed care. Caregivers have experience with patients suffering from anxiety, depression, dementia, schizophrenia and other conditions that require a stable environment and structure to help get through the day to day challenges of life.

Culturally Aligned Support Workers for a More Personalised Experience

We understand that language and culture are an important part of care which is why we can provide culturally relevant support workers who understand the customs, language and values of a particular community. For this reason, it is crucial to find a caregiver who understands your family culture, which is why we have a diverse team who are ready to assist you.

With our NDIS support workers coming from various cultural backgrounds, the participants get the care they are used to, comfortable and respectful of their cultural identity.

Our services offer culturally aligned caregivers for the following communities:

Arabic
Bangladeshi
Cambodian
Chinese
Ghanaian
Greek
Indian
Indonesian
Italian
Nepalese
Spanish
Thai
Vietnamese

Whatever your culture, your needs, the type of support you want, the team at Support Network will provide what is caring for you.

Comprehensive NDIS Services in Pennant Hills

In the moment of care, there is no compromise. Our Team at Support Network does not just deliver services but builds trust, fosters independence, and helps establish a life of dignity and choice. Your experience and journey with NDIS is not just about getting support; it is about exploring horizon & surrounding yourself with right people that supports you.

Our services are customized to your personal vision, lifestyle, daily habits & desires Whether that’s hands on help with personal hygiene, help around the house or companionship to enhance your day, our passionate team of carers, support personnel and qualified NDIS care experts are ready to provide you with care and respect that you truly deserve.

Our Wide Range of NDIS Support Services

We believe care should be as unique as you are. That’s why we provide a full spectrum of services so that every part of life is covered.

1. Personalised Daily Living Assistance

Everyday routines should feel effortless, and with the right support, they can be. Our care assistants provide:

Personal hygiene support (bathing, dressing, grooming)
Mobility assistance (transfers, walking support, fall prevention)
Toileting and continence care
Medication reminders and assistance
Hydration and nutrition support
Companionship and emotional support

2. Household & Domestic Assistance

A clean, organised home makes a world of difference. Our home support professionals assist with:

Light housekeeping and cleaning
Laundry and linen changes
Meal preparation tailored to dietary needs
Grocery shopping and pantry organisation
Home safety modifications and fall prevention

3. Community Participation & Social Engagement

Isolation can be challenging, but staying connected shouldn’t be. We encourage social participation through:

Support for social outings and events
Hobby and recreational activity engagement
Volunteering opportunities
Attending classes, community programs, and skill-building workshops
Transport to social and family gatherings

4. Specialist Disability Accommodation (SDA) & Supported Independent Living (SIL)

A comfortable, safe, and accessible home is essential for a fulfilling life. We provide:

Supported Independent Living (SIL) for 24/7 care
Specialist Disability Accommodation (SDA) placements
Assistance in securing housing under the NDIS
Home modifications for accessibility (ramps, handrails, smart home tech)

Therapy & Allied Health Services

We believe in holistic care, which is why we offer professional therapy services, including:

Physiotherapy to improve mobility and strength
Occupational therapy for daily task independence
Speech therapy to enhance communication
Psychological and behavioural support
Dietetics and nutritional planning

NDIS Transport Services

Safe and reliable transport can open up a world of opportunities. We assist with:

Transport for medical appointments and therapy sessions
Support for grocery shopping and essential errands
Assistance with public transport navigation
Accessible vehicle transport for wheelchair users

Employment & Skills Development

We support individuals in gaining independence through meaningful work by offering:

Career coaching and goal-setting
Resume writing and job application assistance
Workplace training and adaptation support
Employment mentoring and advocacy

Short-Term & Respite Care

Caregivers also need a break, and we provide support when they do through:

Short-term accommodation for NDIS participants
Emergency respite care
24/7 in-home respite services

We build relationships based on trust, dignity, and real understanding. Every service is delivered with a person-first approach, ensuring you receive care that is meaningful, empowering, and perfectly suited to your needs

Personal NDIS Support Services

Whenever we are at Support Network we not only provide help but we uplift people Empower Create You and help you where it is needed the most. Personal care isn’t just about getting your daily tasks done; it’s about dignity, independence and making sure every day begins with comfort, ease and reassurance. Life is not supposed to be a list of hurdles to overcome, and it won’t be with the proper support. With personalised care from our trained care professionals, kind-hearted NDIS support workers and reliable disability care experts, the best disability care in Perth to age in your community under your own terms.

Personal care (bathing, dressing, grooming)

Everyone deserves to wake up feeling energized and ready to take on the day. Our specially trained support professionals offer bathing, dressing, and grooming services with your comfort, privacy, and preferences in mind.

Household tasks (cleaning, meal preparation)

Our NDIS home support services range from general home cleaning and laundry services, to preparing your meals according to your dietary requirements and personal taste. It’s not just about doing the tasks; it’s listening, pivoting, and ensuring that your home is a reflection of how you live and what you love.

Assistance with mobility and transfers

Restrictions should not be placed on how you get around; that's why at Support Network we offer gentle professional Mobility Assistants, helping you move around your space with dignity and safety. From bed to chair, from room to room, and assistance getting out the door, our professionals help ensure each transfer is conducted with both care and precision, and that your every need is attended to.

Support with shopping and errands

Running errands, maintaining a semblance of daily responsibilities shouldn’t have to feel like an uphill struggle. From grocery shopping to pharmacy visits, and even picking up essential purchases to needs, our support professionals provides seamless service that honors your preferences and choices.

Social engagement and companionship

Whether we share tea together or simply tell each other about our lives or do something that makes us happy, we ultimately seek to be a real companion to you and to fill your days with rich interactions that bring you joy. Meeting with people socially and staying in touch with your family and friends or just anyone to have a conversation can change a lot, and we ensure that you feel valued, included, and never alone.

NDIS Community Participation Services

Life is more than routine — it’s about community, activity and experiences that matters and give joy, meaning and links. Isolation is one of the biggest challenges faced by those living with disabilities, which is why at Support Network our NDIS community participation services are designed to bring social confidence back, foster meaningful engagement, and ensure each individual feels valued and included.

Our NDIS support workers offer compassionate support to help participants remain connected to their community, create lasting friendships and participate in activities that bring joy and fulfilment. Social interaction should never be a luxury—it is inherently a part of our well-being, and we are here to tear down walls and open doors in a more connected, enriching life.

Social Outings and Recreational Activities

Social outings and recreational activities create an opportunity to leave the home, explore interests and share experiences. From visiting a local café or spending time outdoors on a hike, to attending a concert or a group outing, we create experiences that suit personal interests and tastes. Every social outing is expedient and pleasurable for our customers, as our support workers aim to promote independence and enable the transition to successful external interactions.

Getting into community events

Help with getting to community events means that no one misses out on cultural celebrations, festivals or gatherings that unite our communities. With guidance from our team, participants can focus on getting from venue to venue, interacting as easily as they would with a friend, and experiencing everything without fear.

Factors of Group Activities and Hobbies

It also provides backup for the factors of group activities and hobbies that help a person to discover new interests or rediscover pursuits that bring happiness. We include the necessary support so that each participant can join with confidence and enthusiasm– whether embracing a local club, art class, sport or new skill.

Volunteering and Skill-building Opportunities

Access to voluntary services and skills building allows clients to engage, gain new skills and move toward independence. Extensive responsibilities within the community provide numerous individuals with a sense of purpose, confidence and accomplishment, and we ensure every participant is provided with enriching opportunities that enable them to achieve what they aspire to.

Transport Assistance

When an appointment or outing is planned, transport assistance helps individuals attend social engagements, medical visits, or personal errands without stressing about how to travel to and from their destination on their own.

NDIS Disability Accommodation & Housing Support

A home is so much more than a place to lay your head — it’s a haven of comfort, security and freedom. There are also Support Network available To find and utilize the appropriate accommodation, it can be overwhelming, and don’t leave as anger. You know how everything we do flows into one of two streams: either being an artificial provider of services as we know them in some sort of model, or being an adaptive technology with our lived experience and lived wisdom that allows us to create what actually meets individual need?

Supported Independent Living (SIL)

Supported Independent Living (SIL) for Individual Participants and Foster or Co-Resident Care Supported independent living provides individuals with a shared or private living arrangement in which they receive 24/7 support, allowing them to retain their independence while receiving the care they require. From helping with daily routines to managing household tasks, or engaging in social activities, we cultivate a living environment that promotes independence and peace of mind.

Specialist Disability Accommodation (SDA)

The Specialist Disability Accommodation (SDA) is for those who have higher care needs and require dedicated housing options. We help navigate SDA funding, choose the best properties, and guarantee that each participant has the opportunity to realise their independence and comfort in their new home.

Short-term and respite care

Short-term and respite care provides individuals and their families with a much-needed respite when required, providing temporary accommodation but within a fully supported environment. Whether for a weekend, a few weeks or an urgent circumstance, we keep care steady, professional and loving.

Home Modification for Accessibility

Accessibility for home modifications helps individuals live comfortably and safely in their own space. We believe that every home should be adapted to increase safety, mobility and ease of living, whether that means the installation of grab rails, widening doorways, renovating bathrooms or installing smart home technology, we do it all!

NDIS Therapy and Allied Health Services: Personalised Support for a Better Life

At Support Network, we see therapy as too important to be mere routine. Specialist care that supports physical strength, emotional well-being and personal independence must be available to every individual. That is why a team of allied health professionals, NDISapproved therapists, and willing support specialists strive to provide effective services that establish by the individual needs of each participant.

Physiotherapy and Occupational Therapy Services

Physiotherapy and occupational therapy services entail more than just exercise and rehabilitation. They’re about regaining mobility, increasing strength, and developing adaptive solutions that make life in the day-to-day more manageable. Whether it’s about restoring one’s ability to move again, discovering strategies for performing personal care tasks with success or modifying the home environment to allow for greater accessibility, our therapists deliver hands-on, personalized support that fosters regaining confidence and independence.

Speech Therapy and Communication Support

Individuals who have difficulty communicating through spoken language or expressing themselves benefit from speech therapy and communication support. Everyone has a right to be heard and be understood, our speech therapists guide and equip participants with the skills and tools to do so, whether through clearer speech or some other method of communication.

Psychological and Behavioural Therapy

Psychological and behavioural therapy aims to address the psychological and behavioural aspects of disabilities and the emotions of the disabled individual. For some, anxiety, behavioural issues or trouble regulating emotions may impact daily life, but with the right support, participants can learn coping strategies, develop self-confidence and create emotional resilience in ways that feel safe and empowering.

Dietetics and Nutrition Planning

Dietetics and nutrition planning are two fields that emphasize the importance of nourishing both the body and mind. Eating is not just about keeping yourself nourished, but also ensuring an adequate intake of nutrients, to stay strong, energetic, and healthy in the long run. Our accredited dietitians partner with participants to develop meal plans to support dietary needs, personal preferences, and overall wellness.

Assistive Technology Assessments

We provide assistive technology assessments and recommendations to provide each individual with the specialised solutions they need to encourage mobility, communication, and independence. We guide participants in finding the right tools to increase their mobility and make their homes more accessible through wheelchairs, mobility aids, adaptive technology, and smart home modifications.

NDIS Employment and Skills Development: Unlocking Potential, Creating Opportunities

We know that employment is not just a job but an avenue to independence, confidence and a life with meaning. To ensure that people are employed meaningfully, is a chore for people live with disabilities. That’s where our specialist NDIS employment professionals, career mentors, and job support workers come in; to fill the gap, reduce the barriers, and facilitate pathways to sustainable success.

Job Readiness and Career Planning

Planning for jobs and careers starts with an understanding of an individual’s specific strengths, aspirations and personal objectives. If you’re a first-time employee, seeking a career change, or rejoining the workforce after time away, we develop a clear, actionable plan that sets you up for confidence and direction.

Workplace Support and Training

Workplace, support, and training ensure preparedness, skills, and support moving into employment. The training is focused on helping people understand workplace expectations; use adaptive strategies; and gain tangible knowledge/skills, so participants feel competent and valued by co-workers/management.

On-the-Job Mentoring and Employer Engagement

Involvement and engagement from employers strengthens long-term success. Recognising this complexity, we partner with employees and employers alike in creating inclusive workplaces, developing careers, and ensuring that every employee feels like they have a seat at the table and that they are primed for success.

Dedicated NDIS Support Workers for Various Disabilities

Every human being is unique and care must be tailored to their individual needs. From Support Network: Disability support is not a one-size-fits-all solution; it is deeply personalised, considerate care designed to uphold individuality, support independence and enhance quality of life.

Our NDIS caregivers ensure person-centred assistance for all forms of disabilities. From daily hands-on personal care, to emotional and physical support and assistance with mobility and navigating social and community participation, the team members we assign to you are trained and there to walk beside you with kindness, patience and commitment.

We offer dedicated NDIS support workers for the individuals with:

Physical Disabilities — (help with mobility and transfers, personal care, and adaptive living solutions)
Intellectual Disabilities — Daily routine assistance, skill building, structured learning and social engagement
Sensory Impairments — Specific assistance to those with impaired vision or hearing, such as in communication and adaptation to the surrounding environment.
Neurological Conditions — Specialist care for people health having conditions, for example, cerebral palsy, multiple sclerosis and acquired brain injuries.
Autism spectrum Disorder (ASD) – Support for communication, sensory regulation, social interaction, and structured living in daily life.
Psychosocial Disabilities — Kind support for mental health, emotional well-being, and daily stability and routine.

The role of Support Network is not just care; our innovative practices empower, uplift, and guarantee that each person works towards a life with access, dignity, and community.

Contact Us

We are committed to providing exceptional and tailored care services that truly make a positive impact on the lives of individuals. Whether you need support with daily living tasks, help finding suitable living accommodations, or access to a range of services that promote an independent life, we are here for you.

From aged care and palliative care to dementia care and post-operative care, our team offers high-quality care that focuses on dignity, comfort, and personalised support. Our services extend across Castle Hill, West Pennant Hills, and surrounding areas, ensuring that individuals with disabilities receive the compassionate assistance they need.

If you’re looking for special care that fits your unique needs, reach out to us today. Whether you need guidance on available health care options or assistance with a range of supports, we’re ready to help.

Call us on 1300 671 931 or fill out our enquiry form to connect with our team.

NDIS Provider Pennant Hills

NDIS Service Provider Pennant Hills