NDIS Provider Strathfield

Find the right support worker for you – Book a free consultation today!

Why Choose Support Network

Deciding on disability support is a big decision, and we offer that bit of ease here. At Support Network, we don't believe in 'one-size-fits-all'. We are specialists in individualized care that respects your preferences, your routines, and your goals.

That's why Strathfield families and individuals trust us to meet their NDIS support needs:

• NDIS-Approved & Compliant – We meet all safety and quality standards for your peace of mind.
• Choose Your Support Worker – No rotating caregivers, just someone you trust.
• Social & Community Support – Stay active and engaged in your community
• Affordable & Transparent Pricing – No hidden fees, just clear and fair pricing.

Need personalized NDIS support? Let’s talk – Call now!

Meet Our Dedicated Caregivers

At Support Network, we believe great care starts with the right people. Our caregivers are:

• Highly Trained & Certified – Experts in disability support, first aid, and NDIS compliance.
• Compassionate & Understanding – They build genuine connections with clients, providing more than just assistance.
• Carefully Matched to You – We take the time to pair you with a support worker who fits your needs and personality.

Comprehensive NDIS Services in Strathfield

Support Network delivers a suite of full disability services that meet client's needs and preferences in living independently and with dignity.

Personal Hygiene & Supportive Care in Daily Life

The basic sanitary needs and everyday functions achieved by personal care are important for the health, confidence, and overall well-being of any human.

Our caregivers provide 24/7 respectful, professional support—helping you feel comfortable and cared for. We help you shower, take a bath, brush your teeth, and make sure to maintain a clean and good conditioner.

These services provide for incontinence and help in dressing to maintain dignity and confidence. Mobility support includes transfer assistance, walking, and safe mobility within your home.

Medication reminder ensures medications and health are up to date. Food preparation and feeding assistance are provided to boost nutrition.

Domestic Support & Household Tasks

A tidy, clean, and safe home is essential to general health. We take care of all household tasks so that you can focus on comfortable and stress-free living.

Our home assistance services include housekeeping and cleaning for a tidy and hygienic house. Laundry and ironing provide you with fresh, clean clothes and linens.

Shopping and meal preparation enable you to maintain a healthy diet and a well-stocked pantry. Safety modifications and home organization ensure a safe, clutter-free, and habitable environment.

Beyond home care, we also help you stay socially active and connected to your community.

Want to discuss your needs? Schedule a free call now

Social & Community Participation

Staying active and involved is essential for mental, emotional, and social well-being. We assist you in becoming engaged in the community with activities that bring enjoyment, purpose, and friendship.

We assist with social outings, club and event attendance, visiting with friends and family and community centers, and engaging in hobbies, sports, and recreation.

We also assist with joining volunteer and skill-building programs and attending religious and cultural events.

Want to stay socially active? Call [Your Phone Number] today!

Disability Care & Home Support

Having a disability does not have to mean a reduced quality of life. At Support Network, we provide personalized support to help individuals with physical, intellectual, and psychosocial disabilities live as independently as possible.

Our daily living services assist with personal care, dressing, grooming, and mobility. Mobility support and wheelchair assistance ensure safe movement in and out of the home.

Transport assistance helps in going to medical appointments, social visits, and outings in the community. Confidence-building and independence enable participation in daily activities and decision-making.

Overnight & 24-Hour Care

For others who need continuing care and supervision, we offer 24-hour care to ensure safety, comfort, and peace of mind.

We offer sleepover care, providing reassurance and support during the night.

Active overnight care helps with personal or medical needs during the night. For those requiring full-time support, 24-hour care offers continuous supervision and support.

Call 1300 671 931 today for 24/7 care!

High-Care & Complex Needs Support

We specialize in delivering services to individuals with high medical or disability needs. Our high-care services offer clients professional and compassionate medical care without sacrificing their dignity.

Palliative and end-of-life care provide comfort and dignity throughout the final stage of life. Ventilator and respiratory care serve individuals who experience breathing difficulties. Diabetes and seizure management monitor and treat medical conditions. Continence and catheter management provide hygienic and respectful care.

Respite Care for Families & Carers

Caring for a loved one is highly rewarding, but it can be physically and emotionally demanding. Our respite care services provide temporary relief, giving your loved one professional and compassionate care while you have the chance to rest and rejuvenate.

We offer short-term and emergency respite, supporting you when you need it. Home and community care ensures assistance is provided in the most convenient and comfortable setting.

Families have peace of mind through our professional and trustworthy caregivers that their loved ones are well taken care of.

Mental Health & Psychosocial Support

We provide compassionate support for individuals with mental illness, promoting stability, independence, and emotional well-being.

Our support includes emotional support and coping skills to manage life problems. We help with daily routine development, building structure, and independence.

Socialization and integration into the community help to reduce isolation, while crisis intervention and management provide support as needed during a crisis.

Our Direct Care Model – Choose Your Support Worker

At Support Network, we believe good care begins with a strong, trusting relationship. That's why our Direct Care Model enables you to choose your support worker—someone familiar with your needs, respectful of your preferences, and providing steady, compassionate care.

While personality and compatibility are important, do not overlook a caregiver's professional experience. Your ideal support worker needs to be appropriately Why Choose Your Support Worker?

Other providers send multiple caregivers, which creates staff turnover and fragmented care. We do things differently, placing you at the center of your support.

• Personalized & Familiar Care – Be assisted by someone you know and trust, with reduced stress from having to adjust to new caregivers.
• Trust & Emotional Connection – Build a strong rapport with your support worker for increased emotional stability.
• Consistency & Reliability – No more unpredictable shifts or frequent substitutions. Your caregiver will know your routine.
• Flexibility & Convenience – Schedule care when and how you need it.
• Empowerment & Independence – Stay in control of your care journey, making decisions that fit your lifestyle.

Our Direct Care Model brings stability, comfort, and confidence—because the best care is built on genuine relationships.

How to Start

How It Works – Getting Started is Easy!

1. Call Us – Schedule a free consultation.
2. Tell Us Your Needs – We create a custom care plan.
3. Choose Your Support Worker – Select someone who fits you.
4. Receive Care – Start with compassionate, personalized support.

At Support Network, we empower individuals with the appropriate support to live independently, confidently, and with dignity.

The Benefits of Choosing Our Direct Care Model

The right support is life-transforming for individuals with disability. A support model that focuses on consistency, trust, and personal control makes a huge difference in the quality of life.

Traditional care providers have a tendency to roster support workers based on who is available, and therefore there are frequent changes and disruptions to care.

The Direct Care Model puts individuals in the driver's seat of their care by allowing them to have the power to choose their support workers of choice.

This approach ensures continuity, builds stronger relationships, and creates a more personalized experience.

Let’s explore the key benefits of a Direct Care Model, how to find the right support worker, and why this model leads to better long-term care outcomes.

What Is a Direct Care Model?

A Direct Care Model is a person-centered disability support model that gives individuals control over the selection of their caregivers.

Instead of receiving unknown support workers, individuals can select workers they feel comfortable with, to receive their care in a way that responds to their choice, routine, and lifestyle.

This model is unlike conventional support systems where service providers change caregivers frequently, resulting in inconsistency, communication breakdown, and discomfort for the individual receiving care.

Key Features of Our Direct Care Model:

• Personal Choice: Participants choose caregivers they know and are comfortable with.
• Consistency in Care: No regular staff rotation, resulting in greater stability.
• Stronger Relationships: Clients and caregivers develop familiarity and trust.
• Flexibility: Care is organized based on personal routines and requirements.
• Empowerment: Clients can choose how their support is provided.

By granting greater control to individuals, the Direct Care Model enhances not only the quality of care but also emotional well-being, independence, and general satisfaction.

Why Being Able to Choose Your Support Worker Is Important

Tailored & Familiar Care

When individuals choose their support workers, they receive care that is tailored to their specific needs. Whether they require assistance with mobility, personal care, or social participation, a known caregiver understands their choices and way of life.

Take, for example, a person with autism who fares better with routine and predictability. If the caregiver is changing all the time, the person may become anxious and distressed. The Direct Care Model takes away this uncertainty as the same support worker can remain part of their life.

Trust & Emotional Connection

A good, trusting relationship between support worker and client enhances emotional and mental well-being. Individuals become more comfortable over time in expressing their needs, so communication and understanding are better.

For most, intimate care tasks like bathing or dressing can be humiliating or uncomfortable with another caregiver. Being serviced by a known support worker enables those times to be less embarrassing and easier.

Consistency & Reliability

Recurring caregiver changeovers can be irritating. People are unique and have their approaches, which could disrupt customary routines. A consistent caregiver is aware of the client's routines, so daily tasks are simpler and less stressful.

Flexibility & Convenience

Life has no fixed schedule, nor does the provision of care services. The Direct Care Model allows individuals to arrange support when they require it most—at whatever time of day for everyday tasks, appointments, or social activities.

Greater Independence

Having a choice in support workers allows individuals to be in control of their care pathway. Instead of having to adapt to new caregivers all the time, they can develop long-term relationships and be actively engaged in making choices about their welfare.

Finding the Right Support Worker

Choosing a support worker is a significant decision and one that requires careful consideration. Here is a step-by-step guide to choosing the right one:

Step 1: Determine Your Needs

Before selecting a caregiver, it is essential to identify what type of care is needed. Start by identifying whether assistance with personal care, mobility, or medical care is required. While some need help with activities of daily living such as bathing, dressing, or medication, others require help with mobility and physical activity.

Other than personal care, domestic assistance can also be the highest priority. Shopping, cleaning, and cooking can be hard to manage alone, and a support worker can provide relief in these areas. Social support is also taken into account. If getting out and about in the community, attending social activities, or simply having companionship is a high priority, then a caregiver who can facilitate these things can be beneficial.

Step 2: Think About Personality & Compatibility

The personality of a caregiver significantly affects the quality of care you receive. More than their experience and skills, their capacity to reach you on a personal level matters in terms of day-to-day interaction.

You need to find somebody who honors your values and lifestyle so that their style of caregiving is something that works for you.

You should have good communication since a caregiver ought to listen attentively to your needs, reassure you, and also adjust their care to suit you.

A calm, patient, and friendly demeanor is also crucial. The caregiver should be able to handle problematic situations with grace and make you feel comfortable in their presence.

If you have specific hobbies or interests, it helps to find someone who enjoys them or has respect for them so that you can build a strong rapport.

A caregiver familiar with your personality and your preferences can make your surroundings positive and nurturing, where you feel respected and understood.

Step 3: Verify Qualifications & Experience

trained or certified to handle the level of care required.

Whether it is first aid, disability care training, or even specific medical expertise, their qualifications should match your needs.

Experience is also vital. A caregiver who has experience dealing with people in circumstances similar to yours will be more capable of delivering quality care.

 If you have special medical or mobility requirements, it's important to select someone who possesses the knowledge and hands-on experience to deal with them effectively. Asking for references or reading reviews from past clients can also determine their competence and reliability.

Step 4: Trial Period & Feedback

Communication during this period is key. In case there is a problem, it can be attended to early to make any adjustments or improvements. Providing feedback allows the caregiver to understand your expectations and adjust their work.

 If, after the trial period, you find that they are not the most suitable, you should be in a position to acquire another one who is more suited to attend to your needs.

This way, you receive the best possible care from someone you know and feel comfortable with.

With the Direct Care Model, you can change support workers if you need to so that you always receive the best possible care. Here’s an additional section to enhance your landing page:

Empowering You with Choice & Independence

Unlike traditional providers who assign different caregivers, our Direct Care Model lets you choose your support worker. This means:

• Consistency & Trust – Build a long-term relationship with a caregiver who understands your needs.
• Greater Independence – Stay in control of your care journey with flexible scheduling.
• Emotional Connection – Receive care from someone familiar with your lifestyle and preferences.

Experience care on your terms—because you deserve personalized, reliable support.

Find Your Perfect Caregiver – Contact Us Today!

The Role of Our Support Worker in Quality of Life Improvement

Our support worker does more than assist with daily tasks—they assist with emotional well-being, independence, and social inclusion.

Support with Daily Living

Support workers assist with daily living tasks like:

• Personal grooming and hygiene.
• Preparation of meals and nutrition.
• Medication reminders.
• Mobility assistance.

Facilitating Social Participation

Social participation is crucial for mental well-being. Support workers:

• Aid in attending social events.
• Encourage involvement in hobbies and local events.
• Facilitate keeping in touch with friends and relatives.

Supporting Independence

Instead of doing everything for the client, a support worker encourages independence by enabling people to do things for themselves when they are able.

Creating a Safe & Comfortable Home Environment

A clean and orderly home increases well-being. Support workers help with:

• Housekeeping and organizing the home.
• Grocery shopping and preparing meals.
• Safely proofing and making the home accessible.

How to Get Started with Our Direct Care Model

It's simple and stress-free to start with the Direct Care Model. Here's how:

Step 1: Call Us for a Free Consultation

Call to discuss your support needs, your interests, and your aspirations. We'll guide you through the process and answer any questions.

Step 2: Choose Your Support Worker

We provide you with a selection of qualified, experienced support workers. You can interview potential caregivers, ask questions, and decide who's best for you.

Step 3: Get an Individual Care Plan

Once you have chosen a caregiver, we'll create a personalized care plan to fit your lifestyle to meet all your needs.

Step 4: Get Quality Assistance

Start with a support worker with whom you are comfortable. At any point in time, changes can be made to enable you to proceed with comfortable and effective care.