Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Call Today 1300 671 931 and Save.
Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
here’s a certain weight that settles in when someone you love begins to forget the world around them. Familiar names start to slip. Routines unravel. The person you’ve known for years slowly changes, and with that comes a quiet grief—one that’s hard to put into words. If you’re walking this path with someone close to you, you’re not alone.
At home, though, there’s comfort. The smell of morning tea, the sound of birds outside the window, the worn-in armchair by the heater—these everyday things can feel like anchors in a drifting world. That’s why care at home matters so much. It’s not just about managing symptoms or ticking off a list of needs. It’s about keeping life familiar. It's about dignity, gentle routines, and moments of calm—for both the person living with dementia and the one caring for them.
Some days will feel long. Others might surprise you with quiet joy. But no matter what this journey brings, you don’t have to figure it out on your own.
That’s where our team comes in. At Support Network, we walk with you through every stage of dementia care. We listen, we show up, and we make sure your loved one is seen—not just cared for. Give us a call on 1300 671 931. We're here when you're ready to talk.
Dementia doesn’t erase who someone is—it just makes it harder to reach. That’s why our care begins with listening. We sit down with you, learn about the person behind the diagnosis—their habits, their comforts, their ways of moving through the day. From there, we shape a plan that fits.
Some routines are too important to lose. Morning tea at just the right time. A gentle walk after lunch. The newspaper spread out, even if unread. We keep those rhythms steady. Because when the world feels uncertain, even the smallest familiar act can be grounding.
We also pay close attention to what overwhelms and what soothes. Our goal isn’t just to manage care—it’s to reduce the noise, the confusion, the stress. Quiet mornings. Gentle cues. A day that makes sense. That’s how we start.
Behind every moment of care is real knowledge—nursing support, memory care skills, an understanding of how dementia changes the brain. But facts alone aren’t enough.
Our carers bring more than experience—they bring patience, kindness, and a steady presence. Whether it’s helping with medications or sitting in silence during a hard hour, we’re there. No rush. No cold instructions. Just warm, practical support that meets the moment.
Connection can still happen—it just looks different now.
These therapies aren’t added extras. They’re woven into the way we care.
You’re part of this story too. The late-night worry. The weight of decisions. The wondering if you're doing it right.
We see that, and we hold space for it.
You’re not alone. And you shouldn’t have to do this alone. We’re here to support the whole circle—because good care includes you, too.
We don’t bring a template into the home—we bring listening ears, steady hands, and an approach that changes as life does.
Here’s how we help—softly, reliably, and with care that fits around you:
We adjust as needs shift, gently and respectfully.
What works today might feel different in a month—or even next week. That’s okay. We stay close, observe with care, and respond without disruption. Our team doesn't come into your home to take over. We come in to support—to lighten the load, to keep things steady, and to make sure your loved one is cared for in the way they deserve.
There’s something powerful about being in your own space. The hallway that leads to the kitchen. The sound of birds outside a familiar window. The smell of breakfast or a pet brushing past your leg. These things might seem small, but for someone living with dementia, they can be everything.
Home holds meaning. It’s not just comfort—it’s identity. Being able to stay in that space, surrounded by the life they’ve built, helps reduce confusion and fear. There’s no adjusting to new walls, no learning a new routine, no unfamiliar faces at every turn. Just the known, the trusted, the grounding.
In-home care helps keep that world intact. It preserves the rhythm of a morning cup of tea, the comfort of their favorite chair, and the freedom to choose what to wear or what music to play. These choices—however small—feed a sense of self that dementia so often tries to take away.
Caring for someone with dementia doesn’t follow a tidy timeline. It’s relentless in its unpredictability. And even when done with love, it takes a toll—physically, emotionally, and quietly, behind closed doors.
In-home support doesn’t replace you. It supports you. It lifts the parts of the load that are heaviest—so you can breathe. So you can be present as a daughter, a son, a spouse—not just a carer. It gives space for moments that aren’t wrapped in logistics. It allows time for a shared smile, a memory, or just sitting quietly beside one another.
And it offers something that’s harder to come by these days: peace of mind. Knowing that someone experienced is walking this path with you. Knowing you’re not expected to do it all, all the time.
That’s why this kind of care matters—for both the one facing dementia, and the ones walking beside them.
Every journey with dementia looks a little different—and so does the kind of support that’s needed. Some people reach out just after a diagnosis, still adjusting to what’s ahead. Others come to us further down the line, when memory loss has deepened and the days feel heavier. Wherever you are, we’re here to walk alongside you.
We support individuals in all stages of dementia—from early confusion and forgetfulness to more complex care needs. If you’re in Albury or nearby and feeling unsure about what’s next, we’re just a phone call away.
Some families reach out when things begin to shift—when Dad starts repeating himself or Mum forgets appointments. Others wait until they’re in the thick of it, juggling medication schedules, interrupted sleep, and growing worry. Some are waiting on a place in residential care but need help now. Some have NDIS or Home Care Packages and are looking for gentle, specialised care at home.
And some simply want flexible, private support that doesn’t feel clinical or rushed.
We meet each of these people where they are—not with pre-set plans or polished language, but with quiet support that adjusts as life changes. No labels. No assumptions. Just people helping people.
No one wants to feel like a number. That’s why we begin every care journey with a conversation—not a form.
We start by simply talking. What’s going on? What feels hard? What would help, right now? From there, we shape a plan around your life—not the other way around.
Here’s how it works:
Step 1: Reach out. A short call or message is enough to get things started.
Step 2: Home visit. We come to you—no pressure, no jargon. Just listening.
Step 3: Care plan. One that combines the right clinical knowledge with what actually makes your day easier.
Step 4: Begin care. We check in regularly, adjust gently, and stay in step with your needs.
Some people need urgent support—within days, sometimes even hours. Others prefer to start small and grow the care slowly. Both approaches are completely fine. We’ll never rush or pressure you. Whether you need a few hours here and there, or a longer journey together—we’ll work around your timeline.
In a town like Albury, where community still matters, we believe care should feel personal. Because when it’s your loved one, nothing else will do.
Sorting through funding doesn’t have to be stressful—we’re here to guide you through it. Whether you're already approved, on a waitlist, or still unsure what’s available, we’ll help you understand the options without making it feel like a puzzle.
We work with:
And we can help with:
You don’t have to figure this out alone. Whether you’re in the heart of Albury or a little outside the city, we’ll walk through it with you—step by step, without the overwhelm.
We’ll help you understand what’s available, and how to access it without added pressure. One conversation is all it takes to get started.
Not at all. Reaching out for support isn't stepping away—it's stepping in with more strength. Caring for someone with dementia can quietly wear you down, even when it's done with love. Our dedicated team steps in to help you carry the weight, offering personalised care that lifts the strain from your shoulders. You're still part of the care—just not alone in it.
We don’t take over. We work gently alongside the rhythms of her daily life, helping her keep hold of the choices that matter—what she eats, when she rests, how she spends her time. From personal care to quiet companionship, everything is designed to maintain her dignity and quality of life, not chip away at it.
Residential Aged Care means moving into a facility, which works for some—but it’s not the only way. Our in-home care brings clinical care, allied health, and meaningful support right to the doorstep. For many families in Albury, staying in the comfort of their private space, surrounded by memories and outdoor spaces, makes all the difference.
Yes. Waiting for funding doesn’t mean waiting without care. We support people during the waiting phase, offering flexible options for respite care, short-term help, or bridging care. Whether you need a few hours a week or a full schedule, our care services can start when you're ready, not just when the paperwork comes through.
We do. Spiritual activities don’t always look like services or scripture—they can be moments of reflection, music, stories from the past, or just silence with someone nearby. When we provide palliative care, it’s not just about comfort—it’s about presence. Your dad will be seen, heard, and supported in ways that matter to him.
Yes—because we’ve walked with many families through the full arc of the aged care journey. We provide dementia-specific support, from gentle communication techniques to managing new behaviours with calm, not control. It’s part of our comprehensive range of skills, and it’s delivered with patience, consistency, and respect for the person behind the symptoms.
You can choose respite care for a few days, a week, or whatever works. It gives you breathing space while making sure your loved one is in good hands. We understand that care doesn’t pause, and our friendly team steps in so you can rest without guilt. Having a choice of respite care means you stay strong for the long haul.
Not with us. We include a range of activities, memory engagement, and even small social events where possible—tailored to her comfort level. Even at home, a supportive community can still form. Sometimes it’s the same carer returning each day. Sometimes it’s a shared song or a visit in the sunshine. These moments add up to something that feels like a community of friends.
We provide flexible types of care, from light help to full permanent care, with the ability to scale as needs change. Our goal is to offer continuity—not disruption. When care becomes more complex, we simply shift with you, offering clinical care, emotional support, and a deeper focus on comfort, dignity, and routine.
It can be, yes. We offer options for private clients, along with help navigating aged care costs, subsidies, and Home Care Packages. We explain things clearly—no hidden fees, no confusing terms. You’ll always know what you’re choosing, and you’ll never be pressured into anything. We believe wonderful care should feel possible, not out of reach.
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