Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s no easy way to describe what it’s like when someone you love begins to change in ways you never expected. The forgetting, the confusion, the way they sometimes seem distant even when they’re right there beside you. It doesn’t happen all at once. It creeps in slowly, changing little moments, interrupting the everyday things that once felt effortless.
And if you're living through this, you know that no two days feel quite the same. Some are calm. Others feel like you’re trying to hold things together with your bare hands. It takes a quiet kind of strength—one most people never talk about. But what helps, sometimes more than anything, is staying somewhere familiar. The house they’ve known. The room they recognise. The view from their favourite chair. These things aren’t small—they're anchors.
Home allows them to stay close to what still feels known. There’s comfort in routine, in soft light through the curtains, in a cup of tea made the way they like it. And for you—the one doing the remembering when they can’t—it gives a bit of breathing room. You’re not adapting to someone else’s timetable or explaining their needs to new faces. You’re there, where things make the most sense.
That’s where we quietly step in. At Support Network, we don’t bring checklists or fast solutions. We come alongside you. We learn your rhythm, we listen more than we speak, and we offer care that respects the person they were, and the person they are now. Through each stage, in ways both big and small, we’re here to support the path you’re on. Call us on 1300 671 931—not because we have all the answers, but because you shouldn’t have to carry this alone.
There’s no single map to follow when it comes to dementia care. No two stories are alike. So, we begin with the person—not the condition. Who they are. What they love. How they move through their day when things feel okay. Because even as memory shifts, their sense of self, their rhythms, their comforts—those are still there, underneath it all.
Every care plan we create is shaped gently around the person’s needs—how far along they are, what their daily life looks like, what brings them calm. We take time to understand how they like their tea, when they usually rest, what songs they hum without realising. These aren’t just preferences. They’re pieces of familiarity that help hold the day together.
Keeping routines steady matters more than most realise. A regular breakfast. A short walk. The same blanket tucked just so. These quiet patterns lower anxiety and help avoid moments of panic. We don’t rush them through the day. We fit into their pace.
Behind the scenes, there’s a solid foundation—trained nurses, experienced care workers, and memory support professionals who understand the clinical side of dementia. But that’s only part of the story. What matters just as much is the way our team sits beside someone in silence when they’re unsettled. How we offer company, not just service. It’s evidence-informed, yes. But it’s delivered with warmth, not procedure.
Some days, conversation flows. Other days, it doesn’t. That’s where different forms of connection can help:
Often, the person receiving care isn’t the only one carrying the weight. You—the partner, the daughter, the son, the friend—you’re holding a lot too. You worry. You grieve while still showing up. That’s not lost on us.
We’re not here just for one person—we’re here for the whole circle around them. You’re not alone. And you shouldn’t have to do this alone.
Let’s find a way to support you, too.
There’s no template when it comes to caring for someone with dementia. Some days feel steady. Some don’t. And what works in one family’s home may not feel right in another. That’s why we never walk in with a checklist. We pay attention. We sit in the room and see what’s needed—not just in the obvious ways, but in the quiet ones too.
We take the time to learn what makes each person feel safe. What soothes them. What routines they’ve followed for years without thinking. Our care is not about replacing what’s been lost—it’s about holding on to what still brings comfort.
Here’s how we quietly fit our support around the shape of your day:
What’s offered today may not be what’s needed tomorrow. That’s okay. We stay close, adjust softly, and respond without making it feel like a disruption. Care should feel like part of the home, not something added on top of it.
When memory begins to shift and days grow unpredictable, home becomes more than just a place. It becomes a kind of safety. The sights, the smells, the soft rhythms—these aren’t details. They’re lifelines. That’s why in-home support isn’t just a convenience—it’s often the most grounding choice a family can make.
There’s comfort in the little things they’ve always known—the dog’s spot near the heater, the cushion on their favourite chair, the smell of their own laundry. These things don’t have to be explained. They’re just there, as they’ve always been.
Unfamiliar settings can stir up confusion. Even well-meaning environments, like a care facility, can feel overwhelming to someone trying to hold on to what’s familiar. At home, they don’t have to adjust to new routines or faces. The rhythm of the day stays largely the same—waking in their own bed, hearing the same birds outside, choosing their clothes from their own drawer.
That sense of normality does more than ease anxiety. It allows them to make choices, even small ones—what to eat, what music to play, which jumper to wear. Those choices quietly support a person’s sense of worth, even when words begin to fade.
When you’re the one providing care—day in, day out—it becomes invisible work. The kind that doesn’t stop when the door closes or the lights go out. It’s emotional, exhausting, and often done in silence. In-home support doesn’t just help the person with dementia—it gives you space to exhale.
It doesn’t mean stepping away entirely. It means sharing the load, so that when you’re with them, you can be present as their daughter, son, partner—not just their carer. You can sit and hold hands without rushing to clean or manage medications.
Knowing that someone else is also watching, helping, noticing—that can bring the kind of peace of mind you didn’t know you were missing. It’s not about letting go of your role. It’s about knowing you don’t have to carry it alone.
There’s no one kind of person who needs dementia care. The picture looks different for every family. That’s why we don’t place people into boxes or measure how “far along” they are. We meet them—and you—where you are, right now.
Maybe memory lapses have just started, and it’s more about gentle reminders than hands-on care. Or maybe things have progressed, and now you’re facing longer nights, wandering, or confusion that lingers for hours. Either way, you’re not alone.
We’re here for:
Whether the need is light or complex, brief or ongoing—we offer care that bends around your life. No pressure. Just support that understands where you’re coming from.
No one wants a stranger coming in and taking over the day. That’s not what we do. We learn what matters first—then we shape the care gently around that.
There’s no rush. Just one step at a time:
Step 1: Give us a ring. We’ll talk through what’s happening. No obligations. Just a quiet chat.
Step 2: We visit you at home. It’s not an assessment—it’s a conversation. We listen. We notice what makes the day easier, what feels hard, what’s needed but maybe not yet spoken aloud.
Step 3: We build the care plan together. Something that blends clinical know-how with personal touches. Not just “support”—but your kind of support.
Step 4: Care begins. Nothing rigid. No fixed timeline. We stay flexible and adjust as needs shift—weekly, monthly, or as often as needed.
Some families need help right away. Others want to ease in, slowly. Either way, we work around your pace. If things change, we change too. Whether you’re walking through a short phase or a much longer road—we’ll be here through it, quietly shaping care that fits.
You shouldn’t have to fight through paperwork just to get support. But we know—sometimes, that’s exactly what it feels like. Long waitlists. Calls that don’t get returned. Forms you don’t know how to start. That’s where we step in.
We guide you through, one part at a time—no pressure, no jargon. Just clear answers, honest steps, and hands-on help to make it all less overwhelming.
We support:
We help with:
We’ll help you understand what’s available, and how to access it without added pressure. Because the support shouldn’t stop at care—it should start the moment you ask for it.
We offer care that’s shaped around the person—not just the diagnosis. That might mean help with personal care, gentle memory prompts, emotional companionship, or simply keeping their daily rhythm intact. Some families need more clinical care, others need someone to just sit quietly and understand. It depends on where your loved one is and what would ease the day. Our specialist dementia care program is built to adapt—never to overwhelm.
The difference is in the setting. Aged care homes have their place, but home is familiar. It’s where they recognise the curtains, know the scent of the hallway, and can sit in their favourite chair. Our support brings the essentials of aged care services into the home, while preserving what already feels safe and known. That often makes a world of difference.
Yes—we care for people living through every stage, including when communication becomes difficult or behaviour shifts dramatically. Whether it’s gentle physical support, quiet companionship, or care within a more intensive care setting, our experienced team knows how to meet people with patience, warmth, and dignity. We focus on comfort, calm, and preserving quality of life however we can.
Absolutely. Often, the person receiving care isn’t the only one carrying the weight. Our friendly team is here for you as well—whether you need a break through respite care, guidance around funding, or just someone to help you feel less alone in this. Care stretches beyond the person—it includes the people holding them up too.
We start with conversation—not forms. A visit at home, some quiet questions, and a genuine effort to listen. Then we build something that’s grounded in person-centred care, but still flexible. We draw from clinical knowledge, therapeutic activities, and what your loved one enjoys or needs day to day. It’s not just a document—it’s a reflection of a life.
Your care team will be built around your needs. It may include carers with dementia training, registered nurses, and allied health professionals like physiotherapists or speech pathologists. Everyone receives ongoing training. Everyone shows up as a human first, professional second. That’s how we deliver quality care—not just by qualification, but by compassion.
Yes, and many families are in that exact situation. Residential care placements can take time. Meanwhile, the needs keep growing. We offer specialised care at home that helps bridge that gap—keeping things steady, safe, and manageable until the next chapter begins.
It is. And it’s not just about end-of-life care—it’s about life care, even in its final phase. Our approach is gentle, present, and focused on comfort—minimising pain, easing distress, and honouring the person. Families are included every step of the way.
We don’t rush them. We move with the person’s pace, whether it’s brushing teeth, folding laundry, or having a cup of tea. Simple daily activities are built into the day, not as tasks to tick off, but as ways to keep a sense of flow. If your loved one enjoys music, reminiscing, or sorting old photos, those moments are part of their care too.
Because we don’t see dementia care as a service. We see it as a relationship. Our dedicated team offers specialised dementia care that isn’t just informed by training—it’s guided by presence, patience, and consistency. There’s no script here. Just people who care enough to show up properly. And that’s often what families need most.
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