Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Caring for a loved one with dementia is hard. There’s no getting around that. The changes can be slow or sudden, and every day brings its own challenges. Some days feel okay. Others, not so much. If you're reading this, you’ve probably already felt the weight of trying to do it all—keep routines steady, keep spirits up, keep things safe, keep going. It’s a lot.
And while every person with dementia walks a different path, there’s one truth that holds: familiar surroundings matter. The smell of their own home, the light through the window in the morning, the sound of the kettle clicking off—these little things can bring a kind of quiet comfort that no facility can replicate. Home doesn’t just hold memories. It anchors them.
That’s why in-home dementia care can make such a difference. It keeps things grounded. It allows daily habits to stay somewhat intact, even as memory shifts. It gives your loved one the space to be themselves—on their own terms—for as long as possible. And for you, the carer, it brings breathing room. It takes a bit of the load off without handing it over completely. You’re still there. You’re still involved. But you don’t have to do it all alone.
That’s where our team comes in. At Support Network, we walk with you through every stage of this journey. No jargon. No false promises. Just steady, respectful care that fits into your life—and supports theirs.
Need to talk? Call us on 1300 671 931.
No two people experience dementia the same way. That’s why we don’t follow a one-size-fits-all plan. We look at the person—who they are now, and who they’ve been. Their personality, their routines, what matters most in their day-to-day. Then we shape care around that.
If mornings are easier, we plan around mornings. If they always had tea at 4, we keep that going. These small details build a rhythm. They reduce confusion and cut down the agitation that often comes when too many things change too fast. It’s not just about making life manageable—it’s about keeping it familiar and less overwhelming.
Dementia care isn’t just about medications or keeping track of symptoms. It’s about staying human through the process. Our carers are trained in the clinical side—memory support, nursing care, safety measures—but they also show up emotionally. They know when to talk and when to sit in silence. When to gently guide and when to simply be there.
We use best-practice approaches, but we never forget that behind every need is a person. And behind every person is a family trying to make sense of it all.
Sometimes the right kind of care isn’t about doing more—it’s about doing things that matter.
Caring for someone with dementia is a full-time emotional job, even if you're not the one providing day-to-day support. We don’t just look after the person with dementia—we’re here for the people around them too.
Questions, decisions, burnout—it’s all part of the picture. You’re not alone. And you shouldn’t have to do this alone.
Every home, every person, every need is different. That’s why our support adapts to your life—not the other way around. We don’t come in with rigid routines or generic checklists. We listen. We observe. We find out what matters to your family and work from there. Some families need help every day. Some need it once a week. Some need quiet presence, others need active, hands-on care. Whatever your rhythm is—we’re here to support it.
Here’s how we help, in simple, practical ways that fit real life:
Every service is shaped around who the person is, and what they need that day—not who they were last month, or who they might be next year. Needs change. Moods shift. Abilities go up and down. We understand that.
That’s why we adjust as needs shift, gently and respectfully. There’s no rigid script here. No fixed timetable. Just people supporting people, one moment at a time.
If you’re not sure what kind of help you need yet, that’s okay. We can start small. One visit. A quick chat. Or just a call to walk through the options. Whatever you need, we’re here—ready when you are.
Home is more than just a place. It’s their world. The familiar scent of their morning tea, the same seat they’ve always used by the window, the quiet shuffle of their pet nearby—it all matters. These aren’t just comforts. They’re anchors. When memory becomes unreliable, surroundings that stay the same bring calm.
In-home support helps keep routines going. The way they take their tea. The time they like their shower. The music they play while folding laundry. It’s the little things that keep someone feeling like themselves.
Having care come to them also avoids the disruption that can come with moving to a facility. New walls, new faces, strange schedules—those changes can be disorienting and often upsetting. At home, they can wake up in their own bed, walk barefoot in their own kitchen, and make small choices that still matter—what to wear, when to eat, how to spend their afternoon. These decisions may seem small, but they help keep self-worth intact.
Supporting someone with dementia is not a one-person job. Even when done with love, it takes a toll. The planning, the watching, the repeating, the worrying—it adds up.
In-home care doesn’t replace the family’s role. It supports it. It gives carers a bit of breathing space to rest, step outside, or simply sit without being “on.” That space matters—not just to recover, but to be able to keep showing up with kindness.
It also lets families shift from being only carers back into being daughters, sons, partners, or friends. With the practical stuff handled, there’s more room for quality time—sharing a story, flipping through a photo album, or just sitting together without the pressure of “what needs doing next.”
And maybe most importantly, it brings peace of mind. Knowing someone’s there, consistently, who understands what your loved one needs—it helps you sleep a little easier.
Because care that happens in the home doesn’t just help the person living with dementia. It helps the people who love them, too.
Dementia doesn’t follow a set path. Some people are just beginning to forget small things. Others are further along, needing hands-on help with most of the day. Wherever your loved one is on that spectrum—we’re here.
We support people living with dementia in all its forms and stages. That includes:
We don’t box people in. Everyone is different. What matters is where you’re at now, and what kind of help will actually make life easier. Whether you need a little support or a full care plan, we’ll meet you there.
There’s no fixed path. No pre-set model. Care plans should reflect people—not paperwork. That’s why we build each plan from the ground up, based on your life, your pace, and what your loved one truly needs.
Here’s how it works:
Need something right away? We can start quickly. Prefer to ease into it? We’ll take it slow. This isn’t a system you have to fit into—it’s a service that fits around you.
Whether it’s short-term help or a longer road together, we’re here to walk it with you. Always at your pace.
Sorting out funding can feel like another full-time job—but it doesn’t have to be. We walk you through it, step by step. No complicated language. No pressure. Just simple support to help you figure out what’s available and how to access it.
We assist with:
And we help with:
You don’t have to go it alone, or spend hours searching through confusing websites. We’ll help you understand what’s available—and how to access it—without added pressure.
In-home care keeps your loved one in their own space, surrounded by what’s familiar. That alone can ease stress. Unlike traditional aged care homes or nursing homes, there’s no major shift in routine or environment. Our approach blends clinical care with emotional presence, giving your loved one a better quality of life without moving away from what they know and love.
Yes. Early-stage support matters just as much as later care. We help create a rhythm that feels natural while slowly building in dementia-specific support. This isn’t just about tasks—it’s about preserving independence and easing the aged care journey before it becomes overwhelming.
We do. Our care experts balance clinical care with social activities like memory games, music therapy, or even a quiet walk in the garden. That mix of support helps with emotional wellbeing and day-to-day connection—not just physical needs.
We keep things simple and familiar. Lifestyle activities might include listening to music they love, helping with small household tasks, joining gentle activity programs, or chatting about their favourite memories. We design each lifestyle program around the person—not a schedule.
Yes. We offer a choice of respite care options that can be tailored to your needs. Whether your primary carer needs a short break, or you’re waiting on a place in an aged care facility, we can step in and provide steady, compassionate care at home—without pressure.
We can. Some families begin with light help and gradually move into more permanent care. As needs shift, we adjust. Our household living approach grows with your loved one, offering quality care without disruption. Think of it as a journey, not a contract.
It starts with people. Our friendly team is trained not just in clinical care, but in how to show up with patience, consistency, and warmth. From meal planning to domestic assistance to creating encouraging environments—we focus on the little things that build comfort and trust every day.
Absolutely. Connection isn’t always about words. Familiar songs, shared moments, quiet companionship, and social spaces within the home can offer just as much comfort. We use methods like music therapy and validation techniques to support emotional connection, even when speech fades.
A high-quality aged care home often offers a full range of accommodation options and community features. But for many, staying home offers a better fit—especially when supported by a dedicated team that brings care into their own space. It’s about choice. And dignity. And maintaining a sense of community within familiar walls.
Families need support too. We offer respite for carers, help with navigating the aged care system, and give space for loved ones to step back without stepping away. Whether it’s emotional reassurance or a break from daily care, we see the whole picture—not just the person receiving support.
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