Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s no way around it—caring for someone with dementia takes you through a whole mix of emotions. One day you’re holding their hand through a tough moment, and the next you’re trying to keep it together as they forget your name. It’s a journey full of love, loss, and quiet strength. And if you’re here reading this, chances are you’re doing your best to give them the care they deserve—while trying not to lose yourself in the process.
At Support Network, we’ve walked alongside many families just like yours across the Central Coast. We understand that dementia doesn’t just affect memory—it shifts routines, changes personalities, and places new weight on the smallest of tasks. But we also know that in the middle of it all, home is still the safest place to fall. Familiar sights, familiar smells, the soft creak of the hallway floor—these little things often do more for comfort than any medication ever could.
In-home dementia care offers something deeper than just support. It allows your loved one to stay grounded in their space, surrounded by photos, routines, and pieces of a life they’ve built. It brings calm when the world begins to blur. It keeps dignity intact on the hard days and adds laughter on the lighter ones. And for families, it’s a way to breathe—knowing you’re not doing this alone anymore.
This is where we come in. Give us a ring at 1300 671 931. We’ll listen, talk things through, and see how we can bring a little peace into your world. One small step at a time.
Dementia doesn't follow a neat pattern, and neither should the care. Some people get quiet. Others become more restless. One day feels fine, the next might not. That’s why we don’t show up with a script. We take the time to understand the person—how they move through their day, what comforts them, what throws them off. We start there.
Every bit of support we offer is shaped around them—their habits, their personality, and how their condition is shifting. We look at who they’ve been their whole life, not just where they are right now. And we adjust our approach gently, without rushing anything or overwhelming the home.
As dementia progresses, needs change—and so does the way we care. It might be a small shift at first, like helping with the kettle. Later, it may mean more hands-on support with dressing, walking, or meals. Whatever comes, we ease into it without disrupting the rhythm that matters to them.
We don’t bring in cold routines or rigid schedules. We quietly fit into what already feels familiar. Sometimes that means having breakfast at a certain table. Sometimes it’s just about knowing when to speak and when to simply sit nearby.
We listen, we watch, we learn—and we adjust. That’s how we keep things steady, even when the condition itself isn’t.
Caring for someone with dementia isn’t just about doing things for them—it’s about doing things with them, side by side. Our carers know how to keep things safe, yes—but they also know how to bring ease and warmth into the room. That balance is what makes a real difference.
Some of the gentle strategies we use:
None of it is about fixing. It’s about helping them feel safe in their skin—calm, seen, and respected.
Let’s not pretend this is easy for families. The worry. The guilt. The exhaustion. You don’t need to wear yourself thin to prove love. That’s why we’re here—to be your backup, your steady hands, your breath of air when the load gets heavy.
We care for people with dementia—but we also care deeply for the people who love them. Always have. Always will.
We know it’s not just about ticking boxes. Dementia care isn’t something you slot into a standard routine. It's about slipping into your family’s rhythm—quietly, respectfully—without upending what already feels familiar. That’s what we do. Whether it’s a little help in the mornings or round-the-clock care, our support is shaped around your everyday life. Below are just some of the ways we lend a hand, without ever taking over.
We help with the kind of daily tasks that can feel a little more personal—bathing, grooming, dressing, and toileting. Our carers are gentle, respectful, and careful to protect dignity above all else. We take our time, work at their pace, and make sure they never feel rushed or awkward.
We keep track of medication times, check that doses aren’t missed, and make sure everything is given safely. We also stay in touch with your GP or specialist if needed, keeping things running smoothly behind the scenes.
Whether it's prepping a warm breakfast, helping with feeding, or planning meals that suit changing tastes or needs, we’re there. Our carers know how appetite can change with dementia—so we adjust, gently encourage, and always keep it balanced. No pressure. No fuss.
We watch for signs of wandering, confusion, or restlessness, especially in the late afternoons when things can feel more unsettled. Our presence helps keep both your loved one and the space around them safe—without making the home feel like a clinic.
It’s not always about doing things. Sometimes, it’s just about being there. We read together, go through old photo albums, watch a bit of telly, or simply chat over tea. These small moments of connection bring calm and lift spirits in quiet, meaningful ways.
As balance and coordination start to fade, even a short walk to the bathroom can feel tricky. We offer steady hands, physical support, and little bits of encouragement to keep your loved one moving safely and confidently.
You can’t pour from an empty cup. We offer respite care that gives you a proper break—whether it's for a few hours, a day, or longer. Go out, catch up on rest, or simply step away knowing that your loved one is being looked after with the same level of care you give.
We assist with the basics like laundry, dishes, light cleaning, or changing sheets. We’re not there to rework your home—we’re just there to keep things ticking over, especially on the days when everything feels like too much.
Not everyone needs full-time care—and not everyone can manage with just a check-in. We’re flexible. Whether you need support once a day, a few days a week, or someone there around the clock, we’ll find a rhythm that suits you.
Dementia can bring difficult changes—agitation, mood swings, anxiety, or even anger. We’re trained to notice the early signs and respond without escalating things. Calm voices. Grounding techniques. Patience. We don’t react—we respond, with care and understanding.
When things move into the end-of-life phase, we walk beside families with steadiness and care. We provide comfort—not just to the person with dementia, but to the ones sitting by their side. It’s about being present, being quiet when needed, and bringing peace to those final days.
Every family is different. Every home has its own heartbeat. What we offer is shaped around what you need—not just what’s on a brochure. Whether it’s little things like reminding your loved one to drink water or bigger moments like helping them feel safe during a difficult spell, we’re there.
This kind of care isn’t just what we do—it’s who we are. You don’t have to go it alone. Give us a call on 1300 671 931 and let’s talk through what might help ease the load at your end.
There’s a comfort in waking up in your own bed, seeing the same curtains flutter in the morning light, hearing the kettle whistle just like it always has. Home carries memory, even when memory itself begins to slip. That’s why staying in familiar surroundings makes such a difference.
Behind every person with dementia is someone trying to keep it all together. The days are long, the sleep is light, and the worry rarely lets go. That’s why the right kind of help doesn’t just ease the burden—it lets you show up with love instead of exhaustion.
Dementia care at home isn’t just a service—it’s a way of keeping families close, routines steady, and the chaos of it all just a little more manageable. It's not about doing everything—it's about doing what matters.
Every family comes to us at a different point. Some are just trying to make sense of a new diagnosis. Others are already deep in the daily care rhythm. Wherever you’re standing right now—uncertain, overwhelmed, or just plain tired—we’re here to walk alongside you.
We support:
There’s no rulebook for dementia. But we’ll walk with you, steady and kind, while we figure out the best path together.
We like to keep things simple—not cold or clinical. If you’re thinking about bringing in help, here’s what it looks like when you come to us:
Step 1: Reach out. You can call or book a consultation—whatever feels easiest. No pressure. Just a conversation.
Step 2: We visit your home. One of our team members will come to chat through your loved one’s care needs, listen to what matters most, and understand your routine.
Step 3: We build a plan. This care plan will be shaped around your home life, the person’s stage of dementia, and your preferences. Nothing is off-the-shelf—it’s truly tailored.
Step 4: We begin, gently. Care starts when you're ready. And we keep adjusting the plan as your needs shift. Nothing is set in stone.
We offer both short-term care (for a few weeks or while you figure things out) and long-term arrangements for families wanting stable, ongoing support.
Need us sooner? We can get urgent care started quickly, without weeks of paperwork. The point is—we move at your pace, not ours.
Understanding what's available and how to get it can feel like a full-time job. We’ve done this hundreds of times, and we’re more than happy to guide you through the process.
Here’s what we can help with:
You don’t have to figure this all out alone. We’ll explain things in plain language and help you take it one step at a time—so you can focus on the care, not the forms.
It’s not always one big sign—it’s often lots of little ones. Maybe they’re forgetting appointments, missing meals, or getting turned around in their own home. Or maybe you are the one feeling stretched thin. If daily activities are slipping or the emotional toll is climbing, it might be time to bring in gentle support—just to lighten the load and bring more ease into your day.
No, not at all. We believe compassionate care goes hand in hand with clinical excellence. Yes, we’re trained and experienced, but that never gets in the way of warmth. Our carers bring calm energy, kind words, and lots of patience. We’re people first—just like your loved one is more than their symptoms.
That’s very common, and completely understandable. Change is hard, especially with memory loss or confusion. We go slowly. We start with short visits, let trust build naturally, and shape our approach based on the person’s comfort. Familiar faces, steady routines, and small wins—that’s how we ease into a relationship.
We take the time to listen. We ask about hobbies, cultural traditions, past jobs, pets, music, and even the small things like how they like their tea. It’s personalised care—not a checklist. Every person comes with a story, and we’re here to honour that story in everything we do.
Absolutely. We regularly coordinate with aged care facilities, GPs, allied health professionals, and the Aged Care Assessment Team. Whether you’re waiting for a spot in residential care or receiving a Home Care Package, we step in where needed to offer steady, flexible support that bridges the gap.
Not at all. Specialised dementia care is valuable at any stage—from early signs of dementia to more advanced symptoms. Early support can help keep things steady and preserve quality of life. We adapt as the condition progresses—gently, respectfully, and without rushing things.
Yes—and we think it’s just as important as physical care. Spiritual care looks different for everyone. For some, it’s faith. For others, it’s nature, music, or quiet companionship. We follow your lead and provide space for whatever brings comfort, peace, or meaning to the person we’re caring for.
Yes, we do. When that time comes, we provide palliative care that’s focused on comfort, dignity, and easing the journey. We support both the person and the family—making sure no one feels rushed or alone. It’s about presence, softness, and meeting people where they are.
We love when pets are part of the home. Familiar companions—whether they have fur or feathers—can ease anxiety and brighten up the day. While we’re not full-time pet minders, we can absolutely help with feeding, short walks, or simply making sure your loved one stays connected to what brings them joy. It’s a bit like pet therapy—without the paperwork.
It depends on how much help you need and how often. We’ll walk through all your options—whether you’re privately paying or accessing help through aged care partners, Home Care Packages, or the NDIS. There’s no pressure, no confusing jargon. Just honest answers and a clear path forward. We want you to feel sure about the care, and confident about the costs.
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