Dementia Care Sydney

That’s why in-home dementia care isn’t just about tasks or schedules—it’s about preserving identity, safeguarding dignity, and allowing a person to remain part of the home they’ve built, the life they’ve known. It’s about creating steadiness in the everyday. Whether that’s helping with a morning routine, preparing meals just the way they like them, or simply offering companionship during the slow hours of the afternoon—these things matter more than they seem.

This is where we come in. At Support Network, we bring thoughtful, person-centred care to families across Sydney. We're here to ease the weight off your shoulders and help your loved one live in comfort, on their own terms.

Call us today on 1300 671 931—we’re ready to walk with you.

Our Approach to In-Home Dementia Care

When it comes to dementia, no two journeys are the same. The way someone responds to their changing world—how they feel, behave, or remember—depends on who they are, not just the condition they have. That’s why our care doesn’t come out of a box. It begins with listening.

Care That’s Personal, Not Prescriptive

We build every support plan around the person—not just their diagnosis. Are they someone who enjoys soft music in the mornings? Do they still smile at old black-and-white films? Are there certain foods that bring them comfort, or names that spark memories? These are the details that shape our person-centred, condition-specific approach. They help us meet each moment with respect and understanding, rather than simply reacting to symptoms.

Planning for the Way Forward

Dementia unfolds in stages—and so does our care. We take the time to understand not only where your loved one is now, but what may lie ahead. That’s how we create structured, flexible care plans that move with the person’s needs. We work closely with health professionals, and just as importantly, with families—because your insight matters more than any chart.

Blending Clinical Support with Emotional Warmth

Yes, we handle medication reminders, hygiene routines, and mobility support. But we also know that connection can soothe just as much as any schedule. We laugh together. We sit in silence when words are too much. We offer companionship that feels like home, not a service.

And we bring in therapeutic tools that gently encourage comfort and memory:

• Reminiscence therapy to reconnect with treasured life moments
• Validation therapy to acknowledge feelings, even when facts fade
• Music and memory programs that often reach deeper than spoken language

These aren't just techniques—they’re ways to restore a sense of self, one familiar note or memory at a time.

Because Dignity Belongs in Every Day

Everything we do is shaped around three things: dignity, independence, and a bit of joy—however small it may look.

And for the Carers—We See You Too

This road can be overwhelming, especially when it feels like it’s all on you. But it isn’t. We’re here to support you just as much as the person you care for. From respite options to kind, honest conversations—you’re not alone in this.

Let’s make each day a little lighter, together.

What We Offer: Services That Fit Your Life

No two households run the same way. Some families have a routine that’s been the same for years. Others are figuring things out day by day. Some need help all through the week. Some just need an extra hand now and then. That’s why we don’t arrive with a checklist or try to fit you into a mould. We show up with open ears, and we go from there.

Here’s what we can help with—only the things that make sense for your life:

Help with everyday personal care

We support with bathing, dressing, grooming, and going to the toilet—always in a way that keeps your loved one feeling comfortable and respected. There’s no rush, no awkwardness. Just a calm, kind presence that helps things along.

Medication support and staying in touch with health professionals

If your loved one is on regular medication, we’re there to gently remind and make sure nothing’s missed. We also help coordinate with their doctor, pharmacist, or nurse, so everyone stays on the same page.

Food, meals, and keeping up with good nutrition

Whether it’s cooking something warm and familiar or helping with feeding, we do it with patience and care. Meals aren’t just about health—they’re about comfort and memory too. We understand that.

Watching out for their safety around the home

If wandering or confusion is a concern, we’re quietly keeping an eye out. We don’t hover—but we’re nearby when needed. We make sure the home feels safe and steady, without changing the things that bring comfort.

Being there, not just doing tasks

Sometimes it’s not about what you do, but how you’re there. We offer company—talking, listening, playing music, sharing a laugh. It's often those small moments of connection that make all the difference.

Helping them move around safely

Getting from bed to chair, walking across the room, stepping outside—these things can get tricky. We’re there to steady and support, not take over. We help your loved one stay active in the ways that feel right for them.

Letting carers take a breath

If you're the one looking after a loved one, chances are you’ve put yourself last more times than you can count. We offer respite care so you can step away without guilt, knowing they’re in good hands.

Light help around the house

We’re happy to lend a hand with everyday jobs—washing dishes, doing laundry, sweeping, folding clothes. It’s not about perfection—it’s just about making life feel a little easier, a little less overwhelming.

Visits that work for you, not the other way around

Some families want someone once a week. Others need full-time care. We can drop in for an hour or stay overnight—whatever feels right for your situation. We work with your rhythm, not a schedule we made up.

Support when behaviour starts to shift

There might be times your loved one gets upset, restless, or withdrawn. We understand these changes and we don’t treat them like a “problem to solve.” We respond with patience, not pressure.

Quiet tidying that keeps things fresh

We keep on top of the little things—washing clothes, changing bed linen, tidying common spaces. It’s about keeping the home feeling calm and cared for, without fuss.

Being there through the final chapter

If your family is facing end-of-life care, we’re here for that too. Gently, carefully, with full respect. We offer comfort, both to the person and to the ones around them, so no one has to go through it alone.

We don’t believe in one-size-fits-all care. We believe in showing up, asking what’s needed, and doing it well. That’s how we care—simply and respectfully.

How In-Home Dementia Care Helps Everyone

Caring for someone with dementia touches every part of a home. It shifts routines, stretches emotions, and asks a lot—sometimes more than you realize until you’re right in the thick of it. That’s why good, steady support isn’t just helpful for the person living with dementia—it lifts everyone involved. When care happens right at home, where life already feels familiar, it gives room for a little more ease, a little more calm.

For the Person Living with Dementia

Staying at home means the rhythm of life doesn’t have to be upended. There’s comfort in waking up to the same morning light, hearing the same clock tick, sitting in the same favourite spot. These simple things help hold onto a sense of self—even when memories start to blur.

• Keeps routines steady – Waking, bathing, eating, resting—when these things happen in a familiar way, it helps the person feel grounded.
• Eases confusion and distress – Fewer changes, fewer strangers, and fewer new spaces can mean fewer moments of fear or overwhelm.
• Stays close to what matters – Their favourite chair. Their dog curled up nearby. Family dropping in just like always. These little details carry more weight than they seem to.

For the Carer and the Family

When you're caring for someone you love, you're often pouring from a near-empty cup. You carry the worry, the decision-making, the physical work, and the emotional strain. In-home support doesn’t replace you—but it does give you breathing room.

• Eases the daily load – From helping with bathing to sorting out medication, our carers step in so you don’t have to do it all alone.
• Prevents burnout – A tired carer can’t give their best. Taking a break isn’t selfish—it’s necessary.
• Brings peace of mind – Knowing there’s someone reliable there, someone who understands what’s going on, can be the difference between restless nights and real rest.
• Lets you be the loved one again – When you’re not buried in the “doing,” you can get back to just being there. Sitting together. Laughing. Being present—not just responsible.

In-home care quietly restores balance. It keeps life familiar for the person with dementia and gives the family the space to keep showing up with love instead of exhaustion. And that shift—it changes everything.

Who We Support

Dementia doesn’t come with a map. For many families, it arrives slowly—or all at once—and brings more questions than answers. Wherever you are in the journey, we’re here to meet you there.

We support people in all stages of dementia—whether it’s early signs and forgetfulness or the more advanced stages where round-the-clock care becomes part of everyday life. Some of our clients are waiting for a spot in a residential facility. Others plan to stay at home for as long as possible, and we help make that doable.

Families dealing with a recent diagnosis often just need someone to talk things through with—someone who can help them find the next step without overwhelming them. And for carers who've been managing on their own, we provide the kind of regular support that gives you back time to rest, reset, and simply be with your loved one.

We also work with people already on NDIS or Home Care Packages, as well as those paying privately and looking for something flexible. Whether you need a few hours a week or more full-time support, we’ll find a rhythm that suits your life—not the other way around.

Care Plan Design & How It Works

We keep our care process simple. No complicated jargon or long waitlists—just a thoughtful approach that focuses on what matters: getting the right help, in the right way, at the right time.

Here’s how it unfolds:

• Step 1 – Get in touch with us by phone or online to chat about what’s going on.
• Step 2 – We’ll set up a time to visit your home, listen closely, and talk through what kind of care feels right.
• Step 3 – Together, we’ll build a care plan—one that fits around your routines, your needs, and your preferences.
• Step 4 – Care begins. It’s that simple. And we keep checking in, making small changes when needed as things evolve.

Some families need help straight away—and that’s okay. We can often arrange care quickly, whether it’s just for a short stretch or something more long-term. The plan isn’t set in stone. It grows and shifts as your needs do.

And if you’re not quite sure what kind of help you need? That’s completely fine too. We’ll figure it out together—step by step.

Funding & Support

We know how overwhelming it can be to sort through funding options—especially when you’re already trying to manage the day-to-day. The paperwork, the calls, the back-and-forth... it’s a lot. That’s why we step in and make it all a little easier to understand—and a lot less stressful.

Here’s how we can help:

• Already have a Home Care Package?
  Great. We’ll work within your existing package to build support around what you actually need—nothing extra, nothing confusing.
• Accessing care through the NDIS?
  We understand how NDIS works and can make sure your plan supports meaningful, everyday help for your loved one living with dementia.
• Paying privately?
  We offer flexible options tailored to your routine and your budget. There are no locked-in contracts—just honest, dependable care when you need it.
• Not sure where to start?
  That’s perfectly okay. We’ll guide you through the process—whether that means explaining subsidies, helping with paperwork, or making sure you know what’s available to you.
• Need help with the fine print?
  We’ll walk through it with you. No jargon, no pressure. Just real answers so you can make the best choice for your family.

You don’t have to figure this all out alone. We’ll sit with you, explain things simply, and make the next step feel less heavy. And if all you’ve got right now is questions—start there. We’re listening.