Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s no easy way to prepare for it—the moment you notice someone you love starting to forget things they’ve always remembered. It might be small at first. A name. A place. A plan made just yesterday. But over time, it builds, and you realize: this isn’t just forgetfulness. It’s something more.
When dementia touches your family, it can leave you feeling unsure of what to do next. You want to keep them safe, of course. But also—comfortable. Known. Cared for in a way that doesn’t strip away who they are. That’s why, for many families, home becomes the most important place to start. The old photos on the wall, the smell of morning tea, the way the sunlight hits their favourite chair—these small, familiar things hold more weight than we sometimes realize.
Caring for someone with memory loss isn’t just about medical help. It’s about rhythm, dignity, and trust. And if you’re the one holding it all together, it can be hard to balance their needs with your own well-being. That’s where our team comes in. We don’t rush in and take over. We walk beside you. Quietly, reliably, and with the understanding that this isn’t just care—it’s a partnership. One step at a time.
At Support Network, we’re here to make this journey less overwhelming. To help your loved one stay in their own home in Launceston, surrounded by what’s familiar—and to help you breathe a little easier knowing you’re not doing it all alone.
Call us on 1300 671 931—anytime. We’re ready to walk with you.
Dementia doesn't follow a map. No two stories unfold the same way. That’s why our care doesn’t come from a manual—it comes from listening. From watching. From noticing the little things that make someone feel like themselves, even on the harder days.
Every person we care for has their own pace, their own comforts, and their own way of navigating this journey. So we don’t walk in with fixed routines or one-size-fits-all plans. We sit down. We learn who they were, who they are, and what helps them feel steady today.
Some like mornings quiet, tea just so, and the news on low. Others find peace in a garden walk or a familiar song humming through the kitchen. We build care plans around those moments. We keep routines gentle and familiar because that’s where calm lives. That’s where stress eases up, even if just a little.
Yes, we know the medical side of things—how dementia works, what the stages can bring, and how to support safely. But that’s not the whole picture.
We’re here with experienced nurses and memory care staff, sure—but also with steady voices, soft hands, and people who know how to sit beside someone in silence when that’s what’s needed most. Our care is backed by evidence, but it’s always led by warmth. Because people respond to people, not checklists.
We don’t just focus on function—we reach for connection.
Reminiscence therapy helps bring joy by stirring old stories, even if the details blur. A photo, a song, a scent—sometimes that’s all it takes to unlock a smile.
Validation therapy isn’t about correcting someone—it’s about honoring what they feel, even if the facts are off. We respond to emotion, not just words.
And with music & memory, we use sound to reach where words can’t go. A familiar tune can calm, uplift, or simply remind someone that they’re still very much here.
Let’s not pretend this is easy. Watching someone change like this can feel like a thousand tiny goodbyes. But you’re not alone. And you shouldn’t have to do this alone.
We’re here for you, too—with updates, check-ins, guidance, or just someone to talk to when the day gets too heavy. Because good dementia care holds up everyone in the circle, not just the person at the center.
Every home is its own little world. Its own rhythm, smells, habits, and memories. And when someone you love is living with dementia, that familiarity can be the thread that holds things together.
That’s why we never bring a one-size-fits-all approach into a place so personal. We don’t expect you to change your life around our care—we shift ours to match yours. Quietly. Gently. In ways that feel natural and unforced. Because care shouldn’t feel like an intrusion. It should feel like help that simply blends in.
Here’s how we support families across Launceston. Not in a checklist kind of way—but in a “tell us what you need and let’s build it together” kind of way.
We don’t ask families to fit into a box. We grow with you. As needs shift—and they often do—we adjust. Gently. Respectfully. With the kind of attention that says, we see you. And we’re here to help however we can.
Because at the end of the day, this is your home, your family, your life. We’re just here to support it, quietly and kindly.
If you're thinking about care and don’t know where to start, just give us a call on 1300 671 931. We’ll listen, we’ll talk it through—and we’ll figure it out together.
Dementia changes things—but it doesn’t have to erase the comforts that make someone feel like themselves. In Launceston, where life still moves at a gentler pace, where homes carry stories passed down in quiet ways, in-home support becomes more than convenience. It becomes a kind of lifeline—one that holds steady when everything else starts to feel uncertain.
The world can shrink quickly when memory begins to fade. Suddenly, even a short drive or a different room can feel overwhelming. But home—that still feels familiar. The creak in the hallway. The dog waiting at the door. The soft blanket they’ve used for years. These aren’t just objects—they’re anchors.
Staying at home keeps a person surrounded by the everyday details that speak to them, even when words slip away. It’s not about resisting change—it’s about giving them a little more time with the things they know.
When routines stay intact—waking up to the same view, drinking tea from the same cup, resting in the same chair—it builds something deeper than comfort. It builds trust in their own day. And when they’re gently supported in making small choices—what to wear, what song to play, whether to sit in the sun or shade—it reminds them: I still matter. I’m still me.
There’s a quiet kind of exhaustion that comes with looking after someone you love. It doesn’t always show up in obvious ways, but it’s there—in the short sleep, the constant alertness, the way your own needs get pushed to the side.
Having in-home support doesn’t mean stepping back. It means breathing. It means having a moment to be the daughter again, the partner, the friend—not just the one who manages medications, prepares meals, or keeps things safe.
When you’re not carrying the full weight alone, you can be present in a different way. You can hold hands without checking the clock. Share stories instead of just instructions. And when you close your eyes at night, you rest knowing someone else is there—someone who cares, and knows what they’re doing.
In-home dementia support isn’t just about meeting needs. It’s about keeping what’s familiar close. It’s about protecting the threads that tie a person to their life. And in a town like Launceston, where community and home still mean something, that kind of support matters more than ever.
If you’re thinking, maybe we need a bit of help, trust that it’s okay to ask. We’re here when you’re ready—quietly, gently, and always with care.
We care for people across every stage. From early memory lapses that feel more puzzling than worrying… to the more advanced stages where routines become harder, emotions shift, and even familiar faces might blur.
We also walk alongside families just starting out. A new diagnosis can knock the wind out of you. You hear the words, but they don’t settle right away. That’s okay. You don’t have to know what to do straight away—we’re here to talk it through.
And if you're the carer—the one who’s always “on”—we see you too. Maybe you’ve been managing alone. Maybe it’s starting to feel like too much. That’s not failure. That’s love stretched thin. Let us help carry some of it.
We also support people waiting on residential care, those with NDIS or Home Care Packages, and private clients who want something less clinical and more human.
No matter who you are or what brought you here—if you need help, we’ll meet you where you are.
Here’s how it usually works—not as a checklist, but as a conversation:
First, you reach out. Just a quick chat to see where things are at and what kind of help you might need. No pressure. No hard sell.
Next, we visit. We come to your home, listen to your story, and get a feel for the space, the rhythm, and the person at the heart of it all. From there, we put together a care plan—part clinical, part personal. Medications and safety, yes. But also the soft stuff: favourite music, morning routines, how someone likes their toast.
Then we begin. Quietly, respectfully. We don’t walk in and take over—we ease in and adjust as we go. What works today might shift next month, and that’s okay. We keep in step.
Some people need help right away. Others prefer to start small and build over time. Either way, we move at your pace.
Whether you’re looking for short-term support or something longer—we’ll work around your timeline, not force you into ours.
There’s enough to worry about already. Figuring out how to pay for care shouldn’t be another burden. We can help with that too—gently, clearly, and without overwhelming you.
We walk you through the options and help you understand what’s available—whether you’re fully set up or just starting to explore what support looks like.
You might be:
And we can assist with:
We don’t expect you to figure it all out alone. That’s what we’re here for.
Often, it’s not one big thing—it’s a series of smaller moments. Missed meals, confusion about the time of day, changes in mood or sleep, or sudden hesitation doing things they used to do easily. These can be common signs of onset dementia or the progression of cognitive impairment. If you’re starting to worry, trust that instinct. Reaching out doesn’t mean rushing decisions—it just means you're open to understanding your options.
We offer a broad mix of nursing care services, help with day-to-day routines, emotional companionship, and gentle guidance in the management of dementia. From light assistance to full 24-hour aged care services, we adjust our role to fit your home life. It’s always a blend of clinical care and heart-led support—not just doing tasks, but helping someone feel safe in their own space.
Yes. We’ve worked with many people with dementia across different forms of dementia, including those with chronic health conditions or intellectual disabilities. Our care experts know how to meet individuals where they are, not where we wish they’d be. Whether it’s keeping someone engaged through music or ensuring their safety and comfort at home—we provide exceptional care that adapts as needs shift.
No two people are the same. We start by listening—what matters to them, what brings calm, what sparks connection. We work with families and, where needed, a team of health professionals to design care that feels familiar. Some need more nursing care services, others need a steady hand for mobility, or a bit of help preparing meals. It’s all flexible care, shaped by your family’s rhythm.
Absolutely. Many families are in a kind of in-between space—waiting for placement in an aged care residence or aged care facility, but needing help now. That’s where in-home services step in. Whether it’s respite care options to ease the load or more structured daily assistance, we’re here to provide aged care services that help fill the gap—without pressure or long commitments.
That’s perfectly okay. Some families choose a choice of respite care during recovery from illness or while a primary carer takes a break. Others start small and increase support as needs grow. Whether it’s just a few days or something longer, our Community Dementia Service includes short-term care, tailored to your time frame.
Yes—and that’s a big part of what we focus on. Through gentle lifestyle programs, social activities, and time outdoors, we help build little moments of connection and calm. It might be a walk through the garden, looking through photo albums, or simply chatting over tea. Our team understands how to practice dementia care in ways that go beyond just function—we aim to hold on to joy, wherever it shows up.
Yes. Many of our clients have more than one diagnosis, and we’re experienced in navigating chronic health conditions alongside specialised dementia needs. Our support doesn’t stop at memory loss—we bring together primary care, emotional well-being, and physical safety under one calm, dependable plan. We’re used to working with health care providers and families to keep everything running smoothly.
We help you make small, thoughtful changes that support safety without making home feel clinical. We keep an eye on risk moments—like wandering, confusion, or falls—while still respecting independence. From setting up separate living space where needed, to making communal spaces and outdoor spaces more secure, our focus is always on preserving comfort while gently reducing hazards.
That’s one of the most common feelings we hear. You're not alone—and you’re not expected to know it all. You can start with a call, a message, even a quiet question. Our friendly team will guide you through everything from building the right plan to understanding your funding options. We also provide tools like our Dementia Support Poster, created to help families spot warning signs and begin honest conversations at home.
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