Dementia Care Townsville

For many families, the home becomes a quiet anchor. The photos on the walls, the rhythm of the day, the view from the kitchen window—all of it brings a sense of stability when memory begins to fade. That’s why in-home dementia care isn’t just about convenience. It’s about comfort. It’s about being surrounded by the familiar. It’s about allowing your loved one to continue living in the place they know best, with dignity and as much independence as possible.

Daily routines matter. Small moments matter. And when the brain starts letting go of pieces of time, it’s the predictability of the day—the gentle flow of morning tea, the usual seat in the lounge, the way the light hits the room in the afternoon—that can offer real peace, for both the person living with dementia and for you, the one caring for them.

That’s where our team comes in. At Support Network, we don’t just provide care—we walk beside you, quietly and consistently, through every stage of this journey. We help shoulder the weight, so you can keep showing up with love.

For more information or to talk to someone who truly understands, call us on 1300 671 931.

How We Care for Those Living with Dementia in Townsville

Tailored to the Individual

No two people experience dementia in quite the same way. One may forget names but remember every lyric from their youth. Another may grow quiet, while someone else becomes restless or fearful at dusk. That’s why our care doesn’t come from a one-size-fits-all plan—it begins with listening. Listening to the person, the family, and the rhythms that make up their days.

We take time to understand who your loved one was before the diagnosis—and who they are now. What comforts them, what routines shape their day, what small rituals bring calm. Our care plans are flexible, made to evolve gently as needs change, always focused on reducing stress and holding onto as much familiarity as possible. Whether that’s morning walks in the garden, tea at just the right hour, or soft lighting in the evenings—we work with what feels right.

A Blend of Clinical and Emotional Support

Behind every visit is a combination of practical care and quiet understanding. Yes, we’re trained. Our team includes experienced nurses and support workers familiar with the many stages of dementia, from early memory loss to more advanced needs. But just as important is how that care is delivered.

It’s not just about tasks—it’s about presence. A hand to hold during confusion. A calm voice when the world doesn’t quite make sense. A familiar face that shows up, day after day, with patience and warmth. We walk the line between clinical knowledge and human connection, always leaning toward kindness.

Therapies That Connect

Over time, we’ve found that some of the most meaningful moments come through simple things.

Reminiscence therapy helps stir stories long tucked away—by looking through photos, listening to familiar music, or sharing old recipes, we tap into memories that still live deep within.

Validation therapy isn’t about correcting or explaining—it’s about listening for the feeling behind the words and meeting the person right where they are, without judgment.

And with music and memory, even those who struggle to speak often light up when they hear a tune from their youth. A smile, a hum, a gentle sway—it opens something that language can’t always reach.

Support for Families Too

We know dementia doesn’t only change the person diagnosed—it reshapes the lives of everyone around them. The exhaustion. The decisions. The emotional toll of doing your best, every day, even when it’s hard. That’s why our care extends to you too.

We offer guidance, a listening ear, and room to exhale. Because you’re not alone. And you shouldn’t have to do this alone.

Personalised Services That Fit Townsville Families

Every home is different. Every family, every routine, every story—different. That’s why we don’t walk into a home with a fixed plan and a checklist. We come in with open ears and an open heart. We ask questions, we listen carefully, and we learn how things work in your house—what matters to your loved one, what helps your day go smoother, and where we can step in without stepping on your toes.

Some families need a bit of help in the mornings. Others need someone to check in during the afternoons when things tend to get more unsettled. And some just need someone to sit and talk, because the silence has grown a bit too heavy. Whatever it looks like, we shape our care to your life—not the other way around.

Here are some of the ways we offer support. Nothing fancy. Just gentle, thoughtful help where it counts.

• Personal care These are the everyday things—helping someone get out of bed, washed, dressed, and feeling like themselves. It’s not rushed. We move at their pace. We always ask first, and we never forget that these small tasks hold big pieces of someone’s dignity.
• Medication support Pills, schedules, prescriptions—managing all of that gets tricky. We help keep it on track, working alongside your doctor or pharmacist when needed. We gently remind and stay on top of it, so you don’t have to carry that stress alone.
• Meals & nutrition Whether it’s a hot lunch or just a simple sandwich, food should be something that brings comfort. We prepare meals that feel familiar, fit dietary needs, and are easy to enjoy. We notice what’s liked and what’s left behind—and we adjust.
• Safety monitoring When memory fades, safety can quietly become a daily concern. We stay present and alert, especially during times of confusion or wandering. Not as guards—but as quiet guardians, making sure each room, hallway, and corner remains a safe space.
• Emotional companionship Dementia can be a lonely experience—not just for the person living with it, but for the family around them. Our carers offer conversation, patience, and presence. Sometimes that’s a full chat, sometimes it’s just being there. We build trust slowly, naturally.
• Mobility assistance Moving around the home safely can become a challenge over time. We’re there to help with getting up, sitting down, walking, or even just finding a comfortable spot to rest. It’s all about helping the person feel steady—not rushed, not dependent—just supported.
• Respite care Being a carer is an around-the-clock job. And even when you love someone deeply, you still need a break. Whether it’s an afternoon to yourself, or a few days to rest or run errands, we can step in while you step out—knowing your loved one is in good hands.
• Domestic help A tidy space makes a real difference—especially when things feel mentally or emotionally messy. We can take care of small tasks like laundry, dishes, and a bit of general tidying up. It’s not about deep cleaning—it’s about lightening your load.
• Behavioural support As dementia progresses, changes in mood and behaviour can show up. We’ve seen it, we understand it, and we respond without judgment. Whether it’s agitation, restlessness, or withdrawal, we stay calm, respectful, and present.
• End-of-life care When that time comes, we move even more gently. Our focus turns entirely to comfort—for the person and the family. Quiet support. Peaceful presence. Helping you through one of the hardest parts of this journey, with no pressure and no hurry.
• Flexible schedulingYou don’t need to lock into a set routine that doesn’t suit your life. Some families need full-time care. Others just need a couple of hours a day or a sleepover shift. We’ll talk about what you need, and we’ll shape something that fits.
• Cognitive stimulation This can be as simple as a puzzle, a story, a shared memory, or a song from long ago. We look for little ways to keep the mind gently active and the heart lightly lifted. It’s not about testing or pushing—it’s about connection.

Nothing we do is pulled from a manual. There’s no one way to care for someone with dementia—because there’s no one way this condition unfolds. We learn as we go, together. We adjust when things shift. We listen more than we talk. And we never forget the person behind the diagnosis—or the family behind the scenes holding it all together.

We’re here to ease the weight, not take over. To support, not to replace. And most of all, to be there, as things change.

We adjust as needs shift, gently and respectfully.

Why In-Home Dementia Support Matters for Townsville Residents

Caring for someone with dementia is layered. It’s practical, yes—but it’s also deeply emotional. The small things, the familiar things, the things we take for granted—they matter more than most people realize. That’s why home-based care isn’t just a service. It’s a way of holding onto what still feels steady, both for the person living with dementia and the family walking beside them.

For the Person Living with Dementia

There’s something about staying in your own space. The way sunlight falls across the same kitchen table each morning. The quiet comfort of a pet curled nearby. The feel of that well-worn chair. These things aren’t just preferences—they’re anchors.

When dementia clouds memory and sharpens confusion, home can become a lifeline. It's the place where muscle memory kicks in—where you instinctively know which drawer the spoons are in or how many steps it takes to get from the hallway to the bed. That sense of familiarity offers calm in a world that’s otherwise shifting.

Keeping a routine matters too. Getting dressed after breakfast, the cup of tea at three, the same radio station playing in the background—these aren’t trivial details. They’re part of how someone remembers who they are. And by offering care at home, we help keep that sense of self intact, even as other things begin to change.

Every small decision—what to wear, whether to sit outside, which biscuit to have—helps nurture self-worth. And when someone still feels involved in their own day, that’s dignity. That’s care.

For Loved Ones and Carers

If you’re supporting someone with dementia, chances are you’re carrying more than anyone sees. The schedule, the medications, the mood changes, the late-night wandering. It adds up—and it wears on you.

That’s where in-home care can quietly shift things. It gives you space to breathe. Maybe not for long stretches, but enough to clear your head, catch your breath, or just sit in silence without worrying what’s next.

It also allows you to be present in a different way. Instead of always managing, you get moments to simply be there—with your loved one, not just for them. To sit and talk. To hold a hand. To share a laugh without looking at the clock or thinking about the next task.

There’s peace of mind, too, in knowing that someone reliable is stepping in. That care is being handled by someone who knows what they’re doing—and who’s doing it with care.

Because this isn’t just about getting through the day. It’s about making each day, in whatever form it comes, a little more manageable, a little more familiar, and a little more kind.

Who We Support

We work with people at all stages of dementia—whether it’s early forgetfulness or more advanced care needs. Everyone’s journey looks different, and we’re here for all of it.

Some families come to us right after a diagnosis, still trying to wrap their heads around what’s ahead. Others reach out a bit further down the line, when daily care has become overwhelming. We also support individuals waiting for a spot in residential care—people who need help right now, not weeks or months down the track.

Our doors are open to:

• Families navigating the early days after a dementia diagnosis
• Carers who are doing their best but feeling stretched too thin
• People who are waiting on residential care and need short-term support
• Clients with NDIS or Home Care Packages looking for specialised in-home help
• Private clients who want care that’s both professional and personal

We meet you where you are—not just in location, but in life. Whether it’s just a little support or a full care plan, we work around what you need.

Designing the Right Care Plan

No long forms. No sales talk. Just a simple conversation to begin with.

Here’s how it works:

Step 1: You reach out for a quick consultation—no obligation, just a chat.

Step 2: We visit your home, take time to understand what’s working, what’s not, and what matters most.

Step 3: Together, we build a personalised plan. It might include nursing tasks, memory care, emotional support—whatever fits your life.

Step 4: We begin care. And from there, we keep checking in. If something changes, we change with it.

We don’t lock you into anything rigid. Need help urgently? We’ll make it happen. Want to start with just a couple of hours and build from there? That works too.

Whether this is a short-term solution or the beginning of a longer journey, we’ll shape our support around your timeline—not the other way around.

Getting Help with Funding & Access

Sorting through funding and eligibility can feel like another full-time job. We get it—and we’re here to take some of that weight off your shoulders.

Whether you're already approved for a care package or still waiting, we’ll guide you through what’s available, how to apply, and how to make the most of the support that fits your situation.

We support:

• Home Care Package clients – whether you’ve been approved or are still in the queue
• NDIS participants with cognitive and behavioural support needs
• Private clients looking for flexible, tailored care without the paperwork

We can help you with:

• Understanding your funding options
• Navigating eligibility and guidelines
• Filling in forms and paperwork (we’ll even chase up the details if needed)
• Making sure your plan works with your lifestyle

We’ll walk you through it all—without pressure, without confusion.

Because support should feel like support—not another source of stress.

We’ll help you understand what’s available, and how to access it without added pressure.