Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s no easy way to prepare for what dementia brings into a home. The changes don’t arrive all at once—they slip in quietly. You start noticing confusion in the middle of familiar tasks. Forgotten faces. A growing unease in what used to be safe, everyday routines. It’s not just memory that’s shifting. It’s rhythm, peace, independence—and for families, it can feel like everything is becoming unfamiliar at once.
But home still has weight. It still holds the person you know, even when they struggle to recall the day or the conversation you just had. That’s why staying in their own space matters. The chair they’ve always sat in. The path they take from the hallway to the kitchen. The way the garden looks when the sun hits it in the morning. These aren’t small comforts. They’re steadying. And that’s where our care begins.
We offer in-home dementia support for families in Wagga Wagga who are looking for something more grounded. Our team doesn’t arrive with a script. We come in gently. We listen. We help with everyday needs—showering, dressing, meals, medications—but we also notice the small things. The quiet moments. The signs of distress others might miss.
We understand what it means to live with someone whose mind is changing. And we know how to help without overwhelming them—or you. Whether you’re feeling stretched thin or just need a break to breathe, we’ll walk beside you, without rush or judgment.
You can reach us on 1300 671 931 to talk through it. Even one conversation can help ease the weight.
No two people experience dementia in the same way. One person may still enjoy long walks and quiet conversations. Another may wake up unsure of where they are. That’s why we don’t work from a fixed plan. We start with who they are—what matters to them, what helps them feel safe, and what rhythms make their day feel familiar again.
We take time to understand more than just the stage of dementia. We look at the person behind it—their habits, preferences, family stories, and the moments that still light them up. Some days, the smallest routine—tea at the same time, the same music in the background—can do more than any big change. So we hold on to those details. We shape our support to fit their life, not the other way around. This helps ease confusion and keeps things steady, especially when everything else feels uncertain.
Yes, there’s clinical care. There’s training. There’s structure behind what we do. But at its core, this kind of support isn’t just about knowing what to do—it’s about knowing how to be with someone. We help with medication, mobility, memory support—but we also sit with them when they’re anxious. We speak calmly when the day feels too loud. We offer companionship without pushing. Because dementia care isn’t just about doing things for someone. It’s about being with them in the moments that matter.
Not every connection needs a conversation. Some of the most powerful moments come through music, memory, or quiet validation.
You don’t have to carry this alone. Whether you're caring day and night or checking in from across town, this road can be heavy. We’re here to support the whole family—offering guidance, rest when you need it, and someone who understands without needing everything explained.
You’re not alone. And you shouldn’t have to do this alone.
Every home is different. So is every person. What brings comfort in one setting might feel out of place in another. That’s why we don’t walk in with a fixed routine or a one-size-fits-all care plan. We come in quietly, observe gently, and shape our support around the person and the family—not the other way around.
Whether you’re caring for a parent who still remembers most things but is starting to forget dates… or a partner who now needs help from morning to night, our role is to bring calm, structure, and dignity into whatever stage you’re facing.
Here’s how we help—always tailored, always respectfully paced:
We don’t just offer services—we adjust them, gently and respectfully, as things shift. What matters most is that your loved one feels safe, seen, and supported—and that you, as their carer, feel you’re not walking this road alone.
If something in this list speaks to what your family needs, or even if you’re not quite sure what help to ask for, we’re here. One quiet conversation can be the start of something steadier.
Caring for someone with dementia isn’t just about medical oversight or managing daily needs. It’s about preserving something that often gets lost in the shuffle—the person, their place in the world, and the quiet details that still make life feel familiar.
There’s something about being home that no facility or new space can replicate. It’s in the way the morning light hits the hallway. The sound of birds from the back fence. The soft rhythm of a well-worn daily routine. Dementia often brings disorientation, but staying at home offers one of the few things that can truly ground a person: continuity.
In-home support doesn’t just help someone stay put. It allows them to keep choosing—what to wear, where to sit, when to eat. These aren’t small things. They’re choices that carry dignity. And they matter more than ever when the rest of life begins to feel unfamiliar. A favourite chair, a dog at their feet, the smell of their own kitchen—these are comforts that no chart or checklist can provide.
It also helps them hold on to the bits of their identity that still shine through. With gentle care in a place they know, they’re more likely to stay engaged, less likely to feel afraid, and more able to be themselves, even when memory shifts.
There’s an invisible weight that comes with being the one who remembers everything for someone who’s forgetting. You’re watching over medications, meals, moods—and somewhere along the way, the emotional connection starts to get buried under the task list.
In-home support gives families a chance to breathe. It creates space to step back from the role of full-time carer and return, even for a moment, to being a spouse, a son, a daughter. It lets you have a real conversation again, without thinking about the laundry or whether they’ve eaten. And maybe most importantly, it offers reassurance that you don’t have to be everything, all at once, all the time.
When the same care team shows up regularly, trust builds. Routines fall into place. Stress softens. And families often realise they don’t have to walk on eggshells anymore.
Dementia shows up differently for every person. Some notice small lapses—forgetting dates, names, what they came into the room for. Others are already living with more advanced changes, needing help with meals, movement, or simply staying calm through the day. We’re here for all of it. Wherever your family is in the process, we meet you there.
We support people across every stage of dementia. That might be:
This isn’t a checklist. It’s real life. And if your situation doesn’t quite fit into the above, that’s okay. We’ll still talk with you. We’ll still try to help. Because sometimes what families need most is a human voice on the other end of the phone, ready to listen.
No one expects you to have all the answers when you call. That’s why we start simply—by listening. The process is clear, but never rigid. You don’t need a referral. You don’t need a folder full of documents. Just reach out.
Here’s how it works:
Step 1: Reach out for a short consultation—phone, in-person, whatever feels comfortable.
Step 2: We visit the home. Quietly. Respectfully. We observe routines, listen to concerns, and take time to understand what’s really needed.
Step 3: We design a care plan that balances the clinical with the personal. Yes, it covers medical support—but also habits, moods, preferences, and how the person wants to live.
Step 4: We begin. Gently. We check in often, adjust things as life changes, and keep you involved every step of the way.
Need to start care urgently? We can. Want to begin small—just a few hours—and grow from there? No problem. Need overnight help only once a week? Let’s make that happen.
What matters most is that the care fits. Your timeline, your goals, your reality—not someone else’s system.
Sorting through aged care funding can feel like a maze. You’re handed terms like “package levels,” “eligibility criteria,” and “waiting phase,” when what you really need is clarity—and time to breathe. We’ll help with that too.
We provide guidance for:
We’ll walk you through:
We don’t just point you to links—we sit down, explain what things mean in plain terms, and even help with forms if needed.
Yes, and here’s why: early support often keeps things steady for longer. Whether it’s help with meal preparation, maintaining a routine, or just someone to talk to, gentle care now can ease the transition later. It's not about giving up control—it’s about slowing the pace of change.
We do. From the early confusion to the more complex behavioural and psychological symptoms that can appear in later stages of dementia, our team adjusts the support as needs change. We walk beside families all the way—even when things become difficult to manage at home.
Aged care homes and care facilities can provide full-time nursing care, but they also require someone to leave their familiar surroundings. Our service lets your loved one stay home—where their pets, routines, and personal space remain unchanged. For many, that’s a powerful way to hold onto dignity.
Absolutely. We often care for individuals during that in-between time—when they’re not yet placed in a care facility but can’t manage alone. Our respite care and short-term services fill that gap with compassion and consistency.
We don’t just watch—we gently guide. Our care assistants are trained to notice patterns and respond without panic. Whether it’s modifying routines, creating a calming space, or just being present during restless moments, we help reduce risk without stripping away independence.
Yes, we provide comfort-focused support that blends emotional presence with practical care. Our life care approach respects the person’s final chapter—offering peace, physical ease, and a sense of quiet steadiness for both the person and their family.
There’s no typical day—but that’s the point. Some people enjoy walks and light social activities. Others prefer music, quiet, and familiar conversation. Meal preparation is often part of the day, along with gentle routines, memory support, and companionship. Every plan is shaped around the person, not a schedule.
We never push. Often, resistance comes from fear or confusion. Our team is trained in approaches like validation therapy and restorative care, which honour the person’s feelings without confrontation. Over time, trust builds—and the resistance usually softens.
That’s exactly what respite care is for. Whether you need coverage for a few days or several weeks, we can step in, follow familiar routines, and offer continuity until you're back. It’s still the same standard of exceptional care—just temporary.
Absolutely. Dementia can be isolating, not just for the person, but for the family around them. Our support includes conversation, companionship, emotional steadiness, and social activities tailored to what your loved one still enjoys. Sometimes, a good dining experience or a shared story matters just as much as a clean house or a completed task.
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