Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Call Today 1300 671 931 and Save.
Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Caring for someone with dementia often begins with small changes. They forget where they put the keys, miss a step in the recipe they’ve known forever, or repeat the same question more than once. At first, you might brush it off. But over time, those small things begin to grow. What once felt like daily life starts to shift—and it can be difficult to know how to handle it all.
If you’re living through this in Darwin, you might already know that familiar surroundings can bring a kind of peace. The kettle, the garden, a photo on the wall—these little anchors help someone with memory loss feel more settled. That’s why care at home can make such a difference. There’s less confusion, fewer disruptions, and more chances to hold on to what feels familiar. The days may still bring their own challenges, but they don’t have to feel impossible.
Support Network isn’t here to tell you what to do—we’re here to walk beside you. We step in quietly and help where it matters most. Whether it’s keeping daily routines steady, lending a hand with meals, or offering space to breathe for tired family carers, we bring care that respects the person and supports the family. Every step is taken with thought, never rushed.
You don’t have to carry this alone. Call Support Network on 1300 671 931.
We don’t work from a template. We start by listening—carefully. Everyone’s experience with dementia is shaped by their own story, personality, and where they are in the journey. What brings comfort to one person may feel unfamiliar to another. That’s why we build each care plan with that person at the centre—not just their needs on paper, but the small, lived moments that matter most.
If they’ve always taken their tea at 3pm or enjoyed a walk just before sunset, we try to keep that rhythm steady. These little routines may not look like much from the outside, but for someone with memory loss, they’re grounding. They reduce stress, support confidence, and give the day a sense of shape. That matters.
Of course, there are medical needs to manage too—things like medications, mobility, and cognitive support. Our team includes experienced nurses and carers who understand dementia from both a medical and a personal side.
But we don’t just bring charts and checklists—we bring warmth. Because beyond the clinical side of things, people need to feel safe, seen, and understood. A familiar voice, a shared smile, or someone who simply sits quietly without rushing—that’s care, too.
Some of the strongest connections don’t come from words—they come from memories, music, and emotion. We use a mix of therapies to help people feel more at ease and stay connected to who they are.
Caring for someone with dementia can be lonely. The roles change. The worries grow. And it’s easy to feel lost in it all. That’s why our care doesn’t stop with the person living with dementia—it wraps around the family, too. Whether it’s offering advice, stepping in to give you a break, or just being there when things feel heavy…
You’re not alone. And you shouldn’t have to do this alone.
No two people experience dementia in quite the same way. And no two families live the same daily rhythm. Some need a lot of help, some just a little. Some need support to start the day; others just want someone there through the long, quiet afternoons. That’s why we offer services that can shift, bend, and mould themselves to what works for your household. Everything we do begins with the person, not a pre-set routine.
Here’s how we support you—gently, respectfully, and always with care that feels human:
We don’t come in with strict timelines or fixed expectations. We watch. We listen. We learn. Then we adjust. If things change—as they often do—we shift with you. Gently and respectfully.
Because care should feel like it belongs right there in your home, not like something dropped in from outside. That’s how we do it at Support Network.
Call us to talk through what your family might need. No pressure—just honest support, ready when you are.
There’s comfort in what’s known. A favourite mug. The dog curled up in the same spot by the back door. The hum of the same ceiling fan every night. These may seem like small things, but for someone with dementia, they’re powerful. They keep the world from slipping too far away.
Staying at home means holding on to the familiar, even as memory becomes unreliable. It helps ease the confusion that can come with strange surroundings—the noise of new places, the scent of other people’s furniture, unfamiliar routines that feel unsettling.
In-home support allows people to keep doing the little things that matter—choosing what they’d like to wear, helping set the table, sitting in their own garden. These everyday decisions help someone feel like themselves, not just someone being looked after. And keeping a daily rhythm—meals at the usual time, rest in the usual chair—can make the difference between a day that’s manageable and one that feels overwhelming.
The emotional weight of care is often hidden. It’s not just the practical parts—it’s the watching, the worrying, the steady stream of decisions that never really ends. In-home care doesn’t just support the person with dementia—it wraps around the whole family.
Having someone there means you don’t have to do everything. You get time to rest, run errands, or even just sit still for a moment without guilt. And when care is shared, the relationship shifts. Instead of every visit being about tasks, you can focus more on moments—sharing a laugh, a quiet afternoon, a favourite show on TV.
And maybe most important of all, there’s peace of mind in knowing someone’s there—someone who understands, who’s steady, and who shows up without judgment. That kind of support? It’s hard to describe. But once you have it, you wonder how you ever managed without it.
Support doesn’t start at a particular stage—it starts wherever you are. Whether it’s the early moments of forgetfulness or the later stages that call for more hands-on care, we’re here. Gently, steadily, and always with the person—not the condition—at the centre.
We work with families across Darwin facing all kinds of situations:
It doesn’t matter where you’re beginning. We’ll meet you there, and walk from that point—without rush, without pressure, and with care that fits into your life.
We don’t believe in cookie-cutter care. What works in one home might not suit the next. That’s why every plan we create starts with your story, not just a checklist.
Here’s how we get started:
Some people need urgent help. We understand that—and we’re ready to move quickly. Others prefer to ease into care, starting small and seeing how it fits. That’s completely fine, too.
Whether it’s short-term help or a longer journey with us, we’ll shape it around you. Not the other way around.
We’ve sat with many families who feel completely lost trying to make sense of home care funding. It’s easy to get overwhelmed by acronyms, approvals, and waiting lists. That’s where we step in—right beside you, helping you understand the options and take one step at a time.
We support:
We help with:
We don’t just drop a brochure on your lap—we explain things in plain words, answer questions without rushing you, and help you take the pressure off where we can.
We’ll help you understand what’s available—and how to access it without added pressure.
It often starts with small shifts—missed meals, confusion about time, trouble with personal care, or withdrawal from everyday life. If these changes are showing up more often, it might be time to have a quiet conversation. We can arrange an initial assessment to understand where support might ease the load and help maintain your loved one’s quality of life at home.
Yes, it can be. We’ve worked with many families where needs have become more involved—whether it’s mobility concerns, increased agitation, or palliative care in the later stages. Our experienced staff, including clinical nurse consultants and support workers, are trained to respond to both the medical and emotional layers of dementia, adapting gently as things change.
Absolutely. We understand that navigating aged care can feel overwhelming at first. We’ll walk you through the steps, help you understand if your loved one is an eligible person for services like Home Care Packages, and provide advice to service providers where needed. You don’t have to work it all out alone.
It’s not something we draft behind a desk. Every plan is built with the family and the person receiving care. We also involve professionals—like occupational therapists, a medical officer if required, and our own trained team—to make sure the plan reflects both personal preferences and health needs. It’s a person-to-person process, not paperwork for its own sake.
Yes, we do. A tidy home and nourishing meals make a big difference in how someone feels day to day. Our carers can help with light housekeeping, laundry, and preparing meals that suit both dietary needs and personal tastes. It’s all part of keeping things steady and familiar at home.
Respite care gives the primary carer time to rest or attend to other parts of life while knowing their loved one is safe and supported. It might be for a few hours, a day, or longer. Ongoing care is more regular—daily or weekly, depending on your needs. We offer both, and they can overlap when needed.
Yes, where possible and appropriate, we can support safe, familiar outings—whether that’s a walk in the garden, a quiet visit to a community centre, or a drive to a favourite spot. We understand how grounding these moments can be for people with dementia. It’s not just about activity—it’s about connection.
All of our team members are trained in dementia-specific care. Many have backgrounds in aged care and disability support. Our staff include clinical nurse consultants, support workers, and people with hands-on experience navigating cognitive impairment. But beyond the training, we look for something just as important: kindness, patience, and a steady presence.
We don’t diagnose, but we can assist families through the process. If you’re unsure where to begin, we can guide you toward a GP, medical officer, or other professionals who can carry out dementia screening tests. From there, we’re ready to step in with support if a diagnosis is confirmed.
Yes. Some families choose to continue in-home style support even after a loved one moves into an aged care facility. Whether it’s companionship, personal care, or gentle advocacy—we can visit and support the person there. It’s an added layer of high-quality care that stays familiar and focused on the individual.
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