Dementia Care Gold Coast

And it’s not easy.

We’ve spoken to families across the Gold Coast—sons, daughters, partners—who’ve tried to manage it all. The medications, the memory loss, the changes in behaviour, the appointments, the daily routines. They carry the weight quietly, often putting their own lives on pause just to keep everything going. And still, they worry—Am I doing enough? Am I doing it right?

There’s a reason so many families choose to keep their loved one at home. It’s not just about familiarity. It’s about protecting the pieces of a life that still feels recognisable. The smell of their own sheets. The chair they always sit in. The photo frames that don’t need explanation. Being at home keeps them tethered to something real, something they know—even when other things begin to blur.

That’s why in-home dementia care isn’t just a service—it’s a way to bring calm into the chaos. It helps preserve routines that are grounding. It brings structure without stripping away independence. It offers care that’s both clinical and compassionate. And most of all, it ensures that dignity isn’t the first thing lost when memory begins to fade.

This is where we come in.

At Support Network, we offer dementia care that begins with listening—really listening—to the stories, the history, and the needs of your family. If you’re based in the Gold Coast and trying to find a path that feels both kind and capable, give us a call at 1300 671 931. You're not alone.

Our Approach to In-Home Dementia Care

Every person, every path—deeply personal

There’s no one-size-fits-all when it comes to dementia. Every individual experiences it differently. Some remember the past vividly but forget what they ate this morning. Others feel a shift in mood before memory even fades. That’s why we don’t just deliver care—we take the time to understand the person behind the diagnosis.

Our care begins with listening. We speak with you, and more importantly, we learn from you. We get to know your loved one’s personality, preferences, habits, and the little routines that bring comfort. From there, we shape a plan that feels right—not just for the stage they’re in, but for who they are.

Structured, not rigid—built around the real person

We carefully develop a personalised care plan that takes into account both the progression of dementia and the personality of the individual. It’s a thoughtful blend of daily support and meaningful engagement—set up to reduce anxiety, preserve independence, and give the day a gentle flow.

Whether it’s gentle reminders to take medication or help with dressing and meals, everything is done with respect and rhythm. We also leave space for those quiet moments—because sometimes, being present is enough.

Where clinical care meets emotional warmth

Of course, clinical support matters. Our care workers are trained in the physical and psychological aspects of dementia, but that’s only part of the story. We bring heart into the home too—showing up with patience, a sense of humour, and the awareness that connection is often more powerful than correction.

We use recognised strategies like:

• Reminiscence therapy – helping them reconnect with past experiences that still bring joy
• Validation therapy – honouring their emotions without trying to “fix” or redirect
• Music & memory – using favourite tunes to spark recognition and ease restlessness

These aren’t just activities. They’re tiny bridges back to something familiar, something still whole.

You’re not in this alone

Caring for someone with dementia can be isolating—but it doesn’t have to be. Our role is to support you as much as the person receiving care. Whether it’s practical advice, a listening ear, or simply giving you a break so you can catch your breath—we’re here to walk alongside you, not just show up at the door.

Because when care feels shared, the load feels lighter. And that makes all the difference.

What We Offer: Services That Fit Your Life

When someone in the family is living with dementia, the way a home works changes. What used to be a normal routine now requires more patience, more attention, and more care. That’s why our services aren’t boxed in or rushed. They’re shaped around your rhythm, your space, and the way you want to live. Below is how we show up—quietly, helpfully, and with deep respect for your loved one and your household.

Personal care with patience and dignity

We gently support with:

• Grooming routines like hair brushing or shaving
• Bathing and hygiene, always with sensitivity
• Assistance with toileting, handled with privacy and kindness

These daily tasks aren’t just about keeping clean—they’re about helping someone feel like themselves. We take it slow, we listen, and we never take over what they can still do.

Medication prompts and coordination with health teams

We provide:

• Gentle reminders for prescribed medications
• Help following care instructions from doctors
• Coordination with GPs, nurses, or allied health professionals

It’s not about pushing pills—it’s about making sure things don’t slip through the cracks when memory or awareness is fading. We act as the quiet link between your family and the wider medical team.

Meal preparation and nutrition support

We help with:

• Preparing fresh, simple meals that suit preferences and dietary needs
• Offering snacks and hydration throughout the day
• Supporting calm, unhurried mealtimes

Eating isn’t just fuel—it’s also comfort. We keep things familiar. A favourite mug. A table they know. We even take the time to sit with them if it helps them eat more.

Safety, reassurance, and awareness

We stay alert for:

• Wandering or aimless walking
• Confusion about surroundings
• Unsafe use of appliances or exits

Home should feel safe. We work quietly in the background to reduce falls, confusion, and stress, without making your loved one feel watched or restricted.

Connection through companionship

We bring more than just tasks—we bring conversation and presence.

• Talking through memories or recent events
• Playing music, puzzles, or simply sitting together
• Offering calm during agitation or loneliness

A friendly voice, a listening ear, a warm presence. It makes the home feel lighter. It reminds your loved one that they still matter, that someone’s still here with them.

Mobility support and safe transfers

We assist with:

• Getting in and out of bed or chairs
• Gentle walking support
• Help with assistive devices like walkers or frames

Maintaining movement helps with dignity and health. We don’t rush. We support gently, ensuring your loved one stays as independent as possible, for as long as possible.

Respite care—for the ones doing it all

Sometimes, the kindest thing you can do is take a break. We step in so you can:

• Rest, breathe, and look after your own health
• Run errands or go to work
• Simply have a quiet hour without worry

Even the strongest carers need a hand. We’re here so you don’t burn out while doing your best.

Domestic support that keeps the home ticking

We assist with:

• Light housekeeping—dusting, wiping, tidying
• Laundry and linen changes
• Keeping clutter to a minimum for safety and calm

A tidy, clean space does more than look good. It supports memory cues, reduces stress, and creates a calmer environment for everyone.

Around-the-clock care or just a little support each day

Our visits can be shaped around your lifestyle. We offer:

• Full 24/7 in-home dementia support
• Scheduled daily or weekly care visits
• Short-term care during recovery or transitions

Every household is different. Some need hands-on support all day. Others need just a few hours to ease the pressure. Either way, we’ll work out what fits.

Behavioural support when the mood or memory changes

We respond gently to:

• Agitation or restlessness
• Moments of aggression or distress
• Unusual routines that might suddenly emerge

These changes can be hard for families to manage. We bring calm, trained support that doesn’t escalate or shame. We help guide the moment with care and respect.

End-of-life care, if and when it’s time

When the later stages arrive, we offer:

• Gentle comfort-focused support
• Help managing pain, distress, or discomfort
• Family support and guidance through emotional decisions

We stand beside you through the most tender moments. Quietly, compassionately, and always with honour for the life that’s being cared for.

Every home is different. Every family has its own story.

Whatever you're facing, we’re here to help make life more manageable—and more meaningful—at home.

To speak with someone who understands, call 1300 671 931.

Who We Support

Dementia doesn’t show up the same way for everyone. For some, it starts with small memory slips. For others, it becomes more noticeable all at once. Whether you’re at the start of the journey or already deep in it, Support Network is here to walk alongside you.

We support people in the early, moderate, and more advanced stages of dementia—always with care that meets them where they are. If your family is still coming to terms with a new diagnosis, we offer a calm hand to help you through the next steps. If you’re waiting on placement in an aged care facility, we can bridge the gap with gentle, steady support at home.

Carers also lean on us. Some need regular breaks. Others just need a bit of space to look after their own health. We’re here for both.

We work with clients already receiving Home Care Packages, NDIS participants (if applicable), and also those who prefer private-pay flexibility. No two families are the same, and neither are the ways they choose to organise support. We respect that.

You don’t have to meet a strict checklist to reach out. If you need care, or even just a conversation about what care could look like, we’re here. It starts with a chat—then we build something that fits.

Care Plan Design & How It Works

We know reaching out for help isn’t always easy. So we’ve made the process as straightforward as it can be—clear steps, no pressure, no confusing jargon. Here’s how it works:

Step 1: Contact us or book a consultation

Call us or send a message—whatever’s easiest. We’ll take it from there.

Step 2: Home visit and care discussion

We visit your home, sit down with you, and talk through what’s happening. What’s working. What’s not. What kind of help would make a real difference.

Step 3: Tailored care plan creation

We create a care plan that fits—based on personality, health, preferences, and goals. It can include both short-term support and long-term planning.

Step 4: Care begins (and grows with you)

Once you’re ready, we get started. And we don’t lock it in. Plans shift as needs change, and we adapt with you.

We also understand that sometimes, care is needed now. That’s why we offer flexible start dates and can fast-track things if urgency calls for it.

Funding & Support

Sorting out funding can feel like a full-time job, but it doesn’t have to fall on your shoulders alone. We’re here to help guide you through it—with no judgment and no rush.

We support clients accessing care through:

• Home Care Packages – Whether you’re waiting for one or already have one approved
• NDIS – If applicable to your situation, we can work with your existing plan
• Private Pay – For those who want flexible, straightforward care without waiting periods

We also:

• Assist with application forms and paperwork
• Help navigate My Aged Care or NDIS processes
• Talk you through what you’re eligible for and what makes the most sense
• Offer transparency in costs, so there are no surprises

You don’t have to figure it all out alone. We’ll walk you through each part—step by step—and help you get the care your family needs, without getting stuck in red tape.