Dementia Care Melbourne

Home gives them that chance to stay grounded. It gives you a way to care without completely losing yourself in the process. And when the right kind of support comes in—quietly, respectfully—it doesn’t take over. It fits in, without shifting the balance.

That’s where we step in—not with disruption, but with understanding. Just enough help, right where it’s needed, to keep things familiar, steady, and kind.

Our Approach to In-Home Dementia Care

No two lives look the same, and the same goes for dementia. At Support Network, we take our time. We listen. We look at the whole picture—what your loved one is dealing with, yes, but also who they are underneath all of it. What still lights them up. What soothes them when the day feels too heavy. That’s where we begin.

It starts with the person, not just the condition

We don’t jump in with checklists. We sit down. We ask questions. Sometimes we just observe—how your loved one responds to sounds, what makes them uneasy, what helps them relax. And from that, we start to shape care around the things that still matter to them.

Some people find calm in quiet spaces. Others open up when they hear an old song. We draw on familiar techniques, not as a rulebook, but as gentle tools:

• Reminiscence work helps stir old memories—through worn photo albums, old recipes, familiar scents
• Validation, where we don’t correct confusion—we meet it, so they feel heard, not wrong
• Music and sound therapy, when a favourite tune says what words can’t quite reach

Care that bends with the changes

Dementia isn’t still. Some days are steady. Others are not. That’s why we don’t hold tight to rigid plans. We adjust based on what’s happening—softening when things feel too much, stepping in a bit more when needed. That flexibility matters. It keeps your loved one from feeling pushed or pulled too hard.

But we don’t forget the things that make them feel like themselves. A certain way they like their breakfast. The walk they’ve always taken in the garden. These pieces stay in place where possible, giving shape to the day even when the mind wanders.

You need support too—and you’ll have it

Caring for someone with dementia can be isolating. Some families go years without asking for help, thinking they should manage it all. We don’t believe that’s fair. We check in with you, too. We offer breathing room. Someone to talk to, or just someone who understands what it feels like when no one else sees what goes on behind closed doors.

Our work isn’t only about keeping someone safe—it’s about bringing a bit of ease into lives that haven’t felt easy in a long while.

At Support Network, we come in quietly, respectfully, and without disruption. The goal isn’t to take over. It’s to fit into your life and make space for moments that feel a little more manageable—and sometimes, even meaningful.

What We Offer: Services That Fit Your Life

We don’t bring a fixed schedule or a standard plan to your door. We bring support that fits your life—your routines, your family rhythm, your home. Whether you’re doing this alone, sharing care with others, or trying to hold down work and everything else in between, we’re here to take some of that weight off. Quietly. Gently. In a way that doesn’t turn everything upside down.

Here’s how we help, in ways that make everyday life feel a little more manageable:

Personal care that feels like help

We assist with the essentials—grooming, bathing, dressing, and toileting—but always in a way that keeps dignity at the centre. We take our time, go gently, and respect the person’s pace. It’s not about rushing through tasks. It’s about keeping their day—and yours—moving with comfort.

Medication support

Some people forget to take their medication. Others aren’t sure why they need it anymore. We keep it simple. We remind gently, help with coordination between doctors if needed, and make sure nothing gets missed.

Nutrition and meals, the way they like it

We’re not here to change what they eat—we’re here to help them keep enjoying what they always have. From preparing familiar dishes to helping with feeding if needed, we aim for meals that nourish, feel familiar, and fit into your kitchen—not take over it.

A quiet eye on safety

Confusion, wandering, and agitation can come without warning. We’re present enough to notice shifts in mood or behaviour early. That means we can help reduce risks like preventing falls, or gently redirecting someone if they get disoriented.

Someone to talk to, not just a checklist

Loneliness is real and it’s heavy. That’s why we’re not just there to do things. We sit down. We talk. We listen to the same story again and again without correcting it. Mental stimulation comes in many forms, sometimes it’s conversation, sometimes it’s puzzles or music, sometimes it’s just sitting beside someone who doesn’t want to be alone.

Helping them move safely

Whether it’s a walk to the letterbox or moving from the bed to a chair, we provide physical support in a way that doesn’t feel clinical. It’s steady, safe, and mindful of how quickly energy can fade.

Time out for you

You need rest too, even if you don’t think you do. Our respite care gives family carers breathing space. Step out for groceries, attend your own appointments, or just take a quiet moment without worrying about what’s happening back home.

A bit of help around the house

We take care of the small things that stack up, washing clothes, tidying up, keeping surfaces clean. These aren’t just chores. They keep the space calm and safe, especially when daily tasks start slipping through the cracks.

24/7 care or just a few hours—whatever works

Some families need full-time help. Others need just a few hours here and there. We don’t push a schedule—we fit into yours. Whether it’s daily visits or around-the-clock support, we’re flexible with how and when we step in.

Gentle help through behaviour changes

Dementia can shift from calm to distress in moments. We don’t react—we respond. Our team knows how to read the signs, de-escalate situations, and create a softer path through even the more difficult days.

Keeping the home in order

Clean sheets. Folded laundry. Dishes put away. These little things don’t seem like much—until they’re left undone and start piling up. We help quietly in the background, making sure the space stays tidy and liveable without turning it into a clinical zone.

When the time comes, we’re still there

If the journey reaches its final stage, we offer end-of-life support that’s quiet, kind, and deeply respectful. You won’t be left alone to figure things out. We walk that stretch with you, gently and with care.

What we offer isn’t just about tasks—it’s about making space for ease. We don't overwhelm. We come in softly and do what needs doing, so you and your loved one can focus on simply being together.

How In-Home Dementia Care Helps Everyone

It’s easy to think of care as something that’s only for the person who’s unwell. But when dementia touches a household, it touches everyone. That’s why in-home care isn’t just helpful—it can change the shape of daily life for both the person living with dementia and the people around them. It allows space for everyone to breathe again, without pulling away from each other in the process.

For the Person Living with Dementia

Routine stays in place.

There’s something powerful in being able to wake up in your own bed, smell the usual morning coffee, and settle into the rhythm you’ve always known. In-home care helps keep that steady—without the disorientation that often comes with unfamiliar environments.

Less confusion, more calm.

When someone is surrounded by familiar walls, familiar sounds, even familiar furniture, it often means fewer moments of panic or frustration. The home becomes an anchor when the mind feels adrift.

Family, pets, and comfort stay close.

A favourite chair. A cat curled up nearby. A family photo that’s been there for years. These small things matter. They help hold on to identity when words and timelines start slipping. In-home care lets these connections stay strong, even when memories fade.

For the Carer or Family

You don’t have to carry everything anymore.

It’s okay to admit that this is hard. Caring for someone with dementia can feel relentless. Having someone step in doesn’t mean you’re stepping away. It means you’re letting someone walk beside you.

Reduces the quiet wear and tear.

Burnout doesn’t always announce itself. Sometimes it’s just the long silence after a hard day. The way your shoulders don’t relax anymore. In-home care lightens that weight, bit by bit.

More time with them, not just for them.

Instead of always being the one to bathe, dress, remind, clean, and repeat—you get to sit beside them, listen to an old song together, share a quiet cup of tea. You get to be family again.

Who We Support

Everyone’s experience with dementia is different. Some families reach out early, just after a diagnosis, wanting to plan ahead. Others come to us in the thick of it, already stretched thin. Wherever you are, whatever the stage—mild, moderate, or more advanced—we’re ready to step in with care that fits what’s needed.

We support:

• People living at home with dementia, whether newly diagnosed or further along
• Families who are still finding their feet and trying to make sense of what the future might look like
• Carers who’ve been holding everything together and just need someone to lean on
• Those waiting on a space in residential care but needing help in the meantime
• Clients who already have a Home Care Package or NDIS plan and want extra, more personalised care
• Private-paying clients who prefer to stay flexible with how and when support is arranged

No matter how you come to us, we don’t just provide care—we provide space, understanding, and support for wherever you find yourself now.

Care Plan Design & How It Works

You don’t need to have everything worked out before reaching out to us. That’s our role—to walk you through each step, make things clearer, and help design care that fits, not just on paper, but in real life.

Here’s how it usually works:

Step 1: Reach out.

Call us, send a message, or book a time for a proper chat. No pressure—just a chance to talk through what’s happening.

Step 2: We visit your home.

One of our team members comes by to meet you and your loved one. We get a feel for the space, talk through current needs, and listen to your concerns. This visit isn’t rushed.

Step 3: We shape your care plan.

From that visit, we build something tailored to your situation. That might include short-term support during a tough spell, or something more long-term and ongoing.

Step 4: Care begins—and grows with you.

Once you’re ready, we start. That could mean visits a few times a week or daily support, depending on what’s needed. We adjust as time goes on, checking in and updating the plan as your needs shift.

We offer flexible start dates, and if help is needed quickly, we’ll do our best to respond without delay. Plans don’t have to be locked in—they’re made to move with you.

Funding & Support

Paying for care can feel overwhelming at first—but we’re here to take some of the confusion out of it. We guide you through the available options, and if there’s paperwork to be done, we’ll walk through it with you.

We support:

• Home Care Packages – If you already have a package, we can help you make the most of it
• NDIS (if applicable) – We assist eligible clients under the NDIS framework
• Private paying clients – For those who prefer direct arrangements or added flexibility

We also offer help with:

• Understanding what you might be eligible for
• Applying for funding
• Managing ongoing documentation
• Talking through what each option means, without the jargon

You don’t have to figure it all out alone. We’ll sit beside you, explain things plainly, and make sure you feel confident in each step.