Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Culturally Matched Support Workers
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Call Today 1300 671 931 and Save.
Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
It’s hard to explain what it feels like—watching someone you love begin to slip away in pieces. Not all at once, but slowly. A name forgotten. A confused glance in the kitchen. Moments where the day just doesn’t quite make sense anymore. And you’re there, holding it all together, even when it feels like everything’s shifting beneath your feet.
Sometimes, it’s the smallest things that help them find their way again—a smell from the kitchen, a voice they’ve known for years, the familiar shape of the hallway they’ve walked a thousand times. Home has a way of offering quiet reassurance. In the midst of confusion, it gives them something solid to hold onto.
That’s why care at home matters. Not for convenience, but for comfort. For dignity. For those moments when being surrounded by what’s known can help settle what’s uncertain. It’s not just for them—it’s for you too. Because when you’re trying to care and cope and carry it all at once, the weight can be too much on your own.
This is where we step in—not as strangers, but as part of your support. At Support Network, we don’t just offer services. We meet you in real life, as it is, here in Bundaberg. Whether you’re in town or just beyond, we walk this road with you—patiently, quietly, and with care that understands the person behind the diagnosis.
If you ever need to talk it through, just call us on 1300 671 931.
There’s no one way dementia unfolds. It doesn't follow a script. Some days are calm. Others bring confusion, frustration, or silence. That’s why care can’t be pulled from a template—it has to grow around the person, not the condition.
We don’t begin with a checklist. We begin with a conversation. Who they are. What they love. What they’ve held onto—and what’s beginning to slip. Every care plan we build is shaped by their story, their preferences, and the stage they’re in. It’s about more than managing symptoms. It’s about keeping routines steady, preserving their rhythm, and removing the strain that change often brings. In familiar patterns, people find calm—even when memories begin to scatter.
The clinical side matters. We bring experience in memory care, in-home nursing, personal care—but we don’t lead with that. We lead with warmth. With small kindnesses that don't always show up on charts. Care that listens without correcting. That sits quietly when there are no words. That sees the human being long before the condition.
Some of the strongest connections aren’t made through logic. They’re made through memory, music, and recognition of feeling.
This care isn’t only for the person living with dementia. It’s for you, too. The spouse who sleeps lightly. The daughter who doesn’t know how to bring up the hard conversations. The grandson who still wants to visit but doesn’t know what to say. We understand the emotional stretch this brings, the quiet grief, the fatigue that builds over time.
You’re not alone. And you shouldn’t have to do this alone. We’re here, in Bundaberg, when you’re ready to reach out.
You’ve likely noticed this already—what works one day might not the next. Some routines remain steady. Others unravel quietly, without warning. And in the middle of it all, you’re doing your best to keep life familiar, comfortable, safe.
That’s why we don’t come in with a fixed routine or one-size-fits-all plan. We begin with where you’re at. What your home looks like. What your loved one still enjoys. What they need help with—and what they can still do themselves. It’s a partnership built on your pace, your priorities, and how you want this care to feel.
Every home, every person, every need is different. That’s why our support adapts to your life—not the other way around.
Here’s how our care quietly finds its place in your day:
Nothing stays still for long when dementia is part of your life. One week may feel manageable. The next may not. So we don’t expect your needs to stay the same, either.
The place we call home holds more than furniture and walls. For someone living with dementia, it holds orientation. The shape of the afternoon light through the same window. The smell of laundry just out of the machine. A dog that follows them from room to room. Familiarity, in these moments, becomes a kind of medicine.
Staying in their own home means less explaining, less adjusting, less confusion. They don’t have to learn a new hallway. They already know where the mugs are. They can sit in their chair. Sometimes it’s that simple—and that vital.
This sense of the familiar—same garden, same slippers, same routines—helps quiet the restlessness. It reduces the panic that often comes with being moved, even temporarily. They don’t need to adapt to new smells, new voices, new rhythms. Their day unfolds as it always has, just with a little more help. The result is often a calmer mind, a steadier mood.
There’s also a quiet dignity in being allowed to choose—what to wear, where to sit, when to eat. These small decisions can become rare in a facility setting, but at home, they remain part of everyday life. And that sense of control, however small, supports self-worth when so much else begins to slip.
Dementia doesn’t just affect one person. It stretches across families—softly, then all at once. Spouses, daughters, sons, neighbours—everyone starts carrying a bit more.
In-home support doesn’t take the love away. It gives it room to breathe. You don’t stop being a carer—you just don’t have to carry all of it, all the time. You can sit with your loved one and simply be with them. No checklist. No rush. Just presence.
It also brings back space for rest. For sleep. For handling other parts of life without the guilt of stepping away. And maybe most importantly, it gives you peace of mind—knowing someone trained, someone gentle, is right there when you can’t be.
We walk alongside people at every point on this journey.
From the quiet forgetting of names to the harder stages where support becomes constant, we’re there—not just for the individual living with dementia, but for the family around them.
We support:
You don’t need to have all the answers before reaching out. Just bring the questions. We’ll take it from there.
There’s no fixed script. No boxed solution. We don’t show up with a plan already made—we build it with you, slowly, carefully, one conversation at a time.
Here’s how it begins:
Step 1: You reach out. A simple call or message, just to talk things through.
Step 2: We visit the home. Quietly observe. Listen. Understand what life looks like—what’s working, what’s slipping, what matters most.
Step 3: We build a care plan. One that blends clinical support with human detail. It’s not just about safety or hygiene—it’s about keeping the person themselves for as long as possible.
Step 4: We begin. With care that fits, not floods. And we keep checking in, adjusting as needs shift.
Some families need help today. Others want to ease in—start small, see how it feels. Either way, the pace is yours.
Whether you need short-term support or a longer journey with us—we’ll work around your timeline. A sudden hospital discharge? We’ll be ready. Want a few hours a week for now, then build from there? That’s fine too. It’s your home, your family—we follow your lead.
The care is hard enough. The paperwork shouldn’t be.
We know that navigating funding can feel like its own kind of maze—terms you’ve never heard, forms you’ve never filled, long waits that don’t match the urgency of what’s happening now.
That’s where we come in. You don’t have to figure this out alone.
We help with:
We also offer one-on-one help with:
You focus on care—we’ll guide you through the rest. Quietly, clearly, and without pressure.
Yes, and often more than you’d expect. Even in later stages, the smell of familiar cooking, the sound of birds outside the same window, the way sunlight falls across their favourite chair—these quiet patterns can offer reassurance when memory can’t. Specialized dementia care at home holds onto the pieces that still feel like home, even when names and dates begin to fade.
You don’t need to wait until everything is planned. Residential respite care and in-home respite care can both offer a breathing space. A few days. A few weeks. Time to rest, reset, or just think clearly. You’re not alone in this. Our care services are built to adapt—urgently if needed.
There’s no single answer—and that’s okay. We begin with the person, not the category. Some may need just light personal care. Others may require clinical care alongside emotional and social support. Whether it’s permanent care, palliative care, or dementia-specific care, our experienced team helps you understand what’s needed now—and what may be needed later.
It depends on the home—and the person. High-quality aged care doesn’t only happen in aged care centers. When done right, personalized care plans can keep people safe and settled where they are, especially with regular input from allied health professionals and dedicated carers. When residential care does become necessary, we help ease that transition with care that doesn't break the rhythm all at once.
Absolutely. Many families in Bundaberg wait months for an aged care suite to become available. In the meantime, we offer tailored in-home support—whether through short-term respite care or more structured, ongoing clinical care. No one should be left without help simply because the paperwork is still moving.
Yes. This is where in-home specialized care makes all the difference. We step in quietly, keeping the daily routines familiar and the surroundings unchanged. You stay involved—but not exhausted. With our experienced staff and community services close by, care can happen without disrupting everything.
Care financial planning can be difficult, especially when urgency is involved. Whether it’s Daily Accommodation Payment questions, cost of care breakdowns, or help navigating government subsidies, we guide you through. We explain care documents simply. No jargon, no assumptions. Just clarity. You focus on the person—we help with the paperwork.
It’s never just medical. Effective care must include presence, conversation, routine, and respect. Our social programs and community activities are designed to keep people connected—to themselves, to others, to their memories. A caring community isn’t built with charts and checklists—it’s built person by person.
We don’t believe dementia-specific care should ever be treated as generic. Our experienced team includes carers and allied health professionals who’ve worked in dementia care across all stages. You get an experienced staff, not just someone “assigned.” We match carers to your loved one—personality, language, rhythm—because connection matters as much as competence.
We’ve supported many families where adult children live interstate, or relatives share responsibilities. You’re kept informed—gently, consistently—through care updates, calls, and shared planning. Whether you’re checking in via Care phone or joining a review over the phone, our care process includes you without overwhelming you.
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