Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
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Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Caring for someone with dementia isn’t easy. If you’ve found yourself here, it likely means you’re doing your best to support someone you love—and that means more than words can say. Whether it's your parent, partner, or someone close to your heart, watching them change can feel like losing them bit by bit. That ache is real, and so is the responsibility that comes with it.
We understand that even small moments—remembering a face, a familiar smell, a soft morning light through the window—can hold the most meaning. For someone living with dementia, the world can become unfamiliar in ways that are hard to explain. That’s why staying in their own home, surrounded by what they’ve always known, can offer a gentle anchor. Familiar routines, favourite spots in the garden, the sound of a neighbour’s voice—these things matter. They bring comfort. They bring calm.
In-home care goes far beyond ticking boxes or keeping up appearances. It’s about preserving dignity, respecting independence, and holding space for what makes your loved one them. It also offers you, the carer or family member, a little breathing room—a chance to rest, knowing someone kind and capable is stepping in.
That’s where our team comes in. At Support Network, we don’t just show up—we walk beside you. Through good days and hard ones. Through small wins and setbacks. We’re here for the long haul, helping you and your loved one find steadiness in the everyday.
Need someone to talk to about care? Call us at 1300 671 931.
Caring for a person with dementia isn’t just about managing symptoms. It’s about holding on to who they are—even as pieces begin to shift. It’s in the way you speak their name. The way you remember how they take their toast. The way you sense when silence is better than conversation.
We see this. And we build our care around it.
There’s no blueprint for dementia care that fits everyone. One person may want gentle reminders. Another may need help with every step of the day. Some light up at a song from their youth. Others settle with the sound of birds outside the window.
We take time to understand what feels right—what soothes, what sparks, what unsettles. Our plans follow the person, not the other way around. From morning routines to evening wind-downs, we aim to preserve a sense of normality. Not for the sake of schedule—but to bring a little steadiness to days that can otherwise feel scattered.
Our carers come prepared—with training, experience, and the quiet confidence that grows from doing this work every day. But care, when done well, never feels clinical. It lands gently. It adjusts. It listens more than it speaks.
We blend hands-on nursing with emotional presence. A steady hand, yes—but also someone who knows when to offer a few words and when to simply sit nearby. Care is a relationship. And we treat it that way.
Some approaches reach deeper than conversation.
Reminiscence therapy helps a person stay in touch with the life they’ve lived—not just through memories, but through feeling. A story retold. A wedding photo revisited.
Validation therapy lets their truth stand, even when it doesn’t match the moment. We don’t argue with confusion. We meet it with understanding.
Music and memory opens doors that words cannot. A familiar melody. A rhythm once danced to. Sometimes the body remembers what the mind forgets.
This kind of care doesn’t stay in one room. It touches everyone around. Spouses. Children. Friends who visit less often now.
We know the exhaustion of always being the one who remembers everything. The one who plans. The one who answers the same question over and over. So let this be said plainly—you don’t have to hold it all on your own. We walk with families too, offering not just care for your loved one, but a steady presence for you.
If you need to talk, we’re here. Just call 1300 671 931 when you’re ready.
Every home, every person, every need is different. That’s why our support adapts to your life—not the other way around.
What matters most is how someone feels in their space. How they wake up. How they move through the day. What helps them feel settled and seen. We don’t believe in fixed routines or one-size-fits-all schedules. We come in quietly, take our cues from your loved one’s world, and fit into it with care.
Here’s a closer look at the kinds of support we offer—always with gentleness, always with dignity.
Dressing. Bathing. Brushing hair. These moments can become difficult—but they don’t have to feel clinical or rushed. We take our time. We learn preferences. We talk through what we’re doing, keeping the person involved at every step. Whether it’s helping into a fresh shirt or supporting with evening grooming, we’re mindful not to take over, but to guide with respect.
Medications need to be taken on time, but it’s not always easy to remember—or to track what’s been taken. We step in gently, offering reminders without pressure. We can also liaise with GPs or pharmacists to make sure everything stays in order. Our goal is peace of mind, for everyone involved.
Food is personal. It's tied to culture, comfort, and routine. Some days, a warm bowl of soup is just what’s needed. Other times, it’s a small snack shared in good company. We prepare meals that align with health needs, but never lose sight of personal taste. Whether it’s low-sodium or soft-textured, we make sure it still feels like their kind of meal.
Even a familiar home can hold risks—especially when confusion sets in. We help keep watch, softly and without hovering. If your loved one tends to wander, gets up frequently at night, or forgets where the bathroom is, we stay close enough to help but far enough to let them feel free. Safety doesn’t have to feel restrictive. It just needs to feel steady.
Some days are quiet. Some stretch long. Having someone to talk to—a consistent, familiar face—makes a difference. We sit together, share a story, listen to one. Sometimes we help revisit old memories. Sometimes we just enjoy the present. It’s not always about conversation. It’s about connection, however it shows up.
Moving around the home takes effort. Whether it’s guiding to the kitchen, helping up from a chair, or supporting a walk through the garden, we’re there. We help reduce the risk of falls, but we also encourage safe movement so your loved one stays as active as they’re able.
Being the main carer can be all-consuming. Even just a few hours of rest can help you return more balanced, more able to keep going. We offer that space. Whether it’s a day off, an evening out, or time to handle your own appointments, we hold the care for a while so you can breathe.
A tidy space brings ease. We quietly take care of small tasks—folding laundry, washing dishes, keeping the common areas clean. This isn’t deep cleaning. It’s light, ongoing upkeep that keeps the home running without you needing to think about it.
Dementia doesn’t just affect memory—it can change how a person acts, how they express emotions, or how they respond to others. When those moments come, we stay calm. We don’t push. We look beyond the behaviour and respond to the feeling underneath it. This isn’t about managing someone—it’s about supporting them through what they’re feeling, even if it’s hard to name.
Toward the end of life, care shifts. It becomes more about comfort than goals. More about presence than progress. We provide gentle, hands-on support that keeps your loved one as comfortable and pain-free as possible—physically, emotionally, and spiritually. We walk alongside families too, through all the uncertainty and quiet grief that comes with this part of the journey.
We don’t expect your life to fit a fixed schedule. We offer care when it’s needed—full-time, part-time, overnight, or just during particular hours. We’re here to fill gaps, not to complicate routines.
Staying engaged can slow the pace of decline and, more importantly, make the days feel fuller. We bring simple, thoughtful activities—puzzles, storytelling, shared photo albums, or favourite songs. We’re not aiming for results. We’re creating space for moments of joy, for spark, for clarity.
The shape of care doesn’t stay the same forever. Needs change. Energy shifts. What felt manageable one month might feel heavier the next. We understand that. That’s why we don’t set things in stone. We adjust as needs shift, gently and respectfully. Always following the person. Always keeping dignity at the heart of what we do.
When dementia becomes part of daily life, things shift—quietly at first, then more noticeably. What once seemed simple becomes layered. Small decisions take more energy. Familiar places begin to feel uncertain. In moments like these, being surrounded by the known can be more powerful than we often realise.
There’s something grounding about being in one’s own space. The scent of laundry hanging near the back door. A loyal pet resting at their feet. The cup that’s always used for tea. These aren’t just objects or habits—they’re anchors. They hold someone steady when memory begins to loosen its grip.
A new environment, no matter how well-designed, can unsettle. Walls feel unfamiliar. Hallways echo with strangeness. In-home support avoids that disruption. It allows a person to remain in the story they’ve always known. Routines—meals at certain times, afternoon rests, a walk to the garden gate—stay in place. That rhythm of the day may seem small, but it’s where calm often lives.
Being home also means being part of everyday choices. What to wear. Whether to sit in the sun or the shade. These decisions, no matter how simple, remind someone that they still have a say. And dignity often begins with that sense of agency, however quiet it may be.
Dementia doesn’t affect just one person. It reshapes the whole household. For carers, especially family members, the weight isn’t always visible. It’s the mental checklist running constantly. The sleep that’s lighter now. The decisions made alone.
In-home support offers space. Not distance—but space. Space to take a deep breath. To go for a walk. To sit beside your loved one and not just care for them—but be with them.
It returns the moments you may have missed: a shared laugh, a quiet chat, a bit of music played just for the joy of it. And knowing someone trained and kind is there with you—or for you—brings a kind of peace that’s hard to describe until it’s felt.
Because support at home isn’t just practical. It’s personal. It wraps around the whole family and holds everyone just a little steadier.
We support people across all stages. Those just beginning to notice the shift. Families sitting with a recent diagnosis, unsure what comes next. Carers doing their best and quietly running out of energy. Some are waiting for placement in residential care, but need help now. Others simply want the comfort of support that stays at home.
We also walk alongside clients with NDIS or Home Care Packages—bringing in the extra care their plans allow. And for private clients who prefer flexibility, we shape services to fit—not just around schedules, but around the person.
No matter the pathway, we start by understanding. And then we move with you—calmly, at your pace.
It begins with a conversation. You can call, email, or ask us to get in touch—whatever feels easiest. From there, we arrange a quiet visit. No pressure. No clipboards. Just a chance to sit down, listen, and really understand what’s needed.
Some needs are clinical—medications, mobility, safety. Others are deeply personal—habits, fears, daily comforts. We look at both, and blend them into a plan that feels less like a schedule, and more like steady support.
We offer:
It’s flexible. If care needs to begin right away, we’ll make it happen. If you’d rather begin gently—maybe a few hours a week—we’ll build from there. Some journeys are brief. Others are long. We walk them all.
Whatever your timeline, we’re here to fit around it—not force you into ours.
Sorting out funding can feel like another full-time job. Forms, approvals, waiting periods—none of it feels simple when you're also trying to care for someone you love. That’s where we step in.
We don’t expect you to have it all figured out. Whether you're just starting to explore options, already have approval, or somewhere in between, we’ll meet you there.
We offer guidance for:
We help with:
You won’t be left reading between the lines. And we won’t push.
Sometimes, what families need most is clarity—and someone who’ll sit down, explain things in plain words, and walk through it with them. That’s what we do.
We’ll help you understand what’s available, and how to access it without added pressure.
Yes. Whether it’s Alzheimer’s, vascular dementia, or another form of dementia, care at home can be shaped to suit. We don’t treat the diagnosis—we support the person. Some may need help with daily activities, others more specialised care. Our role is to build a support plan that fits where they are, and adjust it as things change.
The main difference is familiarity. In a care home or aged care facility, the environment, routine, and staff are all new. At home, the sounds, smells, and space are already theirs. That matters. It often makes transitions easier and helps maintain a better quality of life. And unlike a facility, we provide one-on-one attention in a place they already feel safe.
Some changes can come fast—confusion, agitation, even sudden forgetfulness. We’re trained for that. Whether it’s early support or specialised dementia care, we keep our approach grounded in best-practice care, but delivered gently. And if the situation feels more like an intensive care setting is needed, we’ll help guide you through those next steps too.
Absolutely. Many families find themselves in that in-between space—when care homes are full or still in assessment stages. We can offer short-term or ongoing support, making sure life for people living with dementia stays steady while the longer-term plan unfolds.
We do both. From helping with medications to monitoring signs that might need a GP’s attention, our team balances clinical care with emotional support. Some days might involve dressing wounds or checking blood pressure; other days it’s sitting with a cup of tea and listening. Both matter. Both are care.
We stay small on purpose. That means no big call centres or cookie-cutter plans. You speak to our friendly team, not a switchboard. And our support is built around people—not paperwork. Some aged care providers focus more on systems. We focus on the home, the person, and what will actually help, day to day.
In many cases, yes. Our carers are trained in specialised dementia care and follow best-practice care models—but in a familiar space. And because it’s one-on-one, things don’t fall through the cracks. We notice changes early. We respond faster. It’s not about replicating a facility. It’s about offering quality care that still feels human.
Both. Health is part of care, but it’s not the whole story. We encourage lifestyle activities—like gardening, music, puzzles, or even helping with small household tasks if that brings a sense of purpose. These small things can slow decline and bring joy. Care isn’t just about managing—it’s about living.
A big one. People living with dementia often feel confused or isolated, especially as symptoms shift. Our approach builds in companionship, routine, and emotional steadiness. Whether it’s calming moments during agitation or sharing stories that still spark joy, our care is made to feel safe, kind, and grounded.
You don’t need to know everything. We’re here to help you figure it out. Whether it’s navigating aged care services, understanding what’s funded, or weighing treatment options, we walk alongside. There’s no pressure. Just a conversation with people who understand this space, and who want the best life for people living with dementia.
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