Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Call Today 1300 671 931 and Save.
Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There are moments when you catch a glimpse—the way they still smile at an old song, or reach for your hand just like they used to. But dementia can make even the most familiar things feel uncertain. If you’re carrying this with someone you love, you know how heavy it can be.
Home isn’t just a place. It’s the smell of their favorite meal, the way sunlight hits the porch in the afternoon, the quiet comfort of their own chair. When memories fade, these small things hold them steady. Staying at home means more than convenience—it means keeping what’s left of their world intact. Less confusion. Less fear. And for you? A chance to just be with them, without always having to be the one keeping everything together.
That’s why we do what we do. At Support Network, we’re not here to take over—we’re here to walk beside you. To help with the practical things, yes, but also to make sure home stays home for as long as possible. Whether it’s a few hours of company, help with daily routines, or just someone who understands what this journey is like, we’re here.
You don’t have to figure it all out alone. Let’s talk about how we can help—1300 671 931.
Dementia doesn’t erase a life—it reshapes it. That’s why we never start with a checklist. Instead, we listen. What did they love before? A morning coffee on the veranda? Gardening? The way they hum along to old jazz records? We weave those things into their days, because familiarity is comfort. Routines stay as they were, just softened at the edges to fit where they are now. Less agitation, more peace—for them, and for you.
Yes, our nurses understand medications, mobility, and memory care. But they also know how to sit quietly with someone when words fail. To laugh with them over old photos. To sense when a hand on the shoulder means more than a perfectly timed pill. The science matters—but so does the way we carry it out. With patience. With respect. With the understanding that even on hard days, dignity never fades.
This isn’t just about them. It’s about you—the one who’s been holding it all together. The one who worries in the quiet hours. We’re here to give you space to breathe. To remind you: You’re not alone. And you shouldn’t have to do this alone.
Every morning in Cairns looks different in someone else’s home. At one kitchen table, there’s a husband who still sets out two cups for coffee, even though his wife passed years ago. Down the street, a grandmother asks every five minutes when her daughter will visit, even as that same exhausted daughter sits right beside her. Dementia doesn’t follow scripts. Neither do we.
What we offer isn’t a menu of services—it’s a way of moving through this with you. A way that bends and adjusts as needed, day by day, sometimes hour by hour. Because the help that’s right today might need tweaking tomorrow, and that’s okay. We’re here for all of it.
The Ways We Can Help
There’s dignity in how we help someone shower or get dressed in the morning. We take our cues from them—maybe they’ve always been private, so we give space where we can. Or perhaps they need cheerful chatter to make the routine feel normal again. However it looks, we move at their pace, never ours.
It’s not just about giving pills on schedule (though we do that carefully). It’s knowing that some days, they might refuse, and we need to try again later with a different approach. It’s coordinating with their doctor so the treatment plan makes sense for their life as it is now, not as it was five years ago.
Food is memory. We’ve seen a man who couldn’t recall his son’s name light up when he tasted his wife’s pumpkin soup recipe. So yes, we’ll make sure meals meet their health needs, but we’ll also dig for those old favorites—the biscuits they always dunked in tea, the Sunday roast they used to cook. If they want ice cream for breakfast once in a while? We know when to bend the rules.
We keep watch for the stove left on, the front door wandered through, the medication taken twice by mistake. But we do it quietly, in a way that doesn’t make them feel like a child. A strategically placed note here, a gentle redirect there—small things that prevent big worries.
Some days it’s looking through photo albums together. Other days, it’s sitting silently while they fiddle with a beloved handkerchief. We’re not just filling time; we’re meeting them where they are, whether that’s chatty or quiet.
That shuffle from bed to bathroom takes longer now. We know how to offer an arm without rushing, to suggest rest breaks without making them feel frail. Their home should still feel like theirs to move through freely.
Maybe you need three hours to get your hair done. Or a full night’s sleep. Or just to sit in your garden with a book and no responsibilities. However you use this time, it’s yours—guilt-free.
Laundry, dishes, the dust that keeps accumulating—we handle the chores that drain your energy, so you can save it for what matters.
When they get agitated or repeat the same question for the thirtieth time, we don’t correct or argue. We respond to the feeling behind the words. If they’re looking for their mother (long gone), we might say, “She must have been so kind. What was her best advice?”
Pain management. Keeping them clean and comfortable. Helping family navigate those last conversations. It’s care that honors a whole life, right to the very end.
A sudden rough patch at 2 AM? A last-minute doctor’s appointment? We adjust. Weekends, holidays, odd hours—we’re here when you need us.
The crossword they’ve done for forty years (even if now we fill in most clues). The hymns they sang at church. The childhood stories they tell on loop. These aren’t just activities—they’re threads connecting them to themselves.
That slight increase in confusion after daylight savings. The new dislike of foods they once loved. The way they’ve started humming that lullaby from their childhood. We pay attention, so we can adjust before small shifts become big problems.
We don’t just provide care—we provide the right care for this person, this family, this week. Because dementia’s only constant is change, and we’re built to move with it.
You’re not choosing a service. You’re choosing people who’ll truly see your loved one—and you.
There’s a reason we fight to keep them at home. Not because it’s always easy, but because home is more than walls and a roof—it’s the last map they have left when memories fade.
That tabby cat that curls up on their lap every afternoon. The worn spot on the armchair where they’ve rested their hand for decades. Even the particular way the afternoon light slants through the mango tree outside their window—these aren’t just details. They’re anchors. In unfamiliar places, confusion grows. At home, even on hard days, there are still moments where things feel right.
The same breakfast at the same table. The evening walk to check the mailbox. These small rhythms give shape to their days without demanding explanations. No disruptive new schedules to learn—just life moving forward in ways that still feel like theirs.
"Tea or coffee?" "Shall we sit outside a while?" At home, they can still make little decisions that get lost in facilities. That sense of agency—of being a person, not a patient—is fragile. We protect it.
No more frantic calls from disoriented parents at 3 AM. No guilt over unwashed laundry or empty fridges. The thousand tiny burdens lighten, so when you’re together, you can actually be together—not just a caregiver ticking off tasks.
An afternoon fishing at Trinity Inlet. A proper night’s sleep. Time to miss them a little, instead of always being overwhelmed by need. Respite isn’t selfish—it’s what lets you come back to them as someone who still has smiles to give.
Knowing someone’s there who truly sees them—who notices if they’re skipping meals or seem unusually withdrawn—means you’re not carrying this alone anymore. That consistency changes everything.
Home care isn’t about doing everything perfectly. It’s about doing what matters most—keeping their world familiar, and yours from crumbling under the weight.
Dementia doesn’t arrive with a manual. Whether you’re watching subtle changes in someone you love—the forgotten appointments, the repeated questions—or navigating more complex needs as the days grow harder, we’re here.
We walk alongside:
No stage is too early; no need too small.
This isn’t about fitting your loved one into a system. It’s about shaping support around the life they’re still living.
Here’s how we do it:
Need help tomorrow? We’ll move quickly. Prefer to start with one afternoon a week and adjust later? That’s fine too. This is your timeline, not ours.
Let’s be honest—navigating care funding can feel like learning another language. But it shouldn’t be what keeps you up at night.
We help untangle:
We’ll help you understand what’s available—without the headache.
We focus on what feels like living—not just existing. That might mean adjusting soft furnishings for comfort, keeping their favorite chair by the window for natural light, or our qualified chefs preparing meals that spark joy. It’s the little things that add up to dignity.
Our dedicated care team specializes in dementia—not just clinical care, but creating meaningful connections. We don’t just assist with daily activities; we learn how your loved one likes their tea, or which stories from their past light them up.
Absolutely. Whether it’s a few weeks or months, we’ll create an individualised care plan to bridge the gap—helping with meal preparation, gentle movement, or simply providing secure companionship until long-term options are ready.
Yes. Our holistic approach includes pain management, spiritual activities if desired, and preserving those one-on-one moments that matter most. We work with allied health professionals to ensure comfort at every stage.
With specialist staff trained in secure dementia care. We use activity stations for cognitive engagement, adapt routines gently, and always respond to emotions first (like agitation) rather than behaviors. No two days are the same—and that’s okay.
Everything from clinical care (medication, mobility) to soul-nourishing details: intergenerational programs if they love children, music from their era, or even arranging safe outings via public transport if they’re able. We build around who they are.
We’ll guide you through application details, explain care costs transparently, and help maximize funding—so you’re not left deciphering government jargon alone.
Yes. Whether you need a day to recharge or overnight support, our qualified staff step in seamlessly—maintaining their usual routines so you can rest easy.
Beyond bingo. Think: folding laundry (familiar tasks soothe), gardening in small pots, or looking through old photos. We match activities to their abilities and joys—never forced, always purposeful.
It’s common. Our team is trained to build trust slowly—maybe starting with meal preparation together, or sitting quietly with them during their favorite TV show. No pressure, just presence.
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