Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a Support Worker or Approved Provider you can trust.
Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
We provide liability insurance for Support Workers. Click here for more info.
Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s a quiet shift that happens in a household when someone you love starts forgetting things. It’s not loud. It’s not sudden. It often begins with small signs — a missed appointment, a story that no longer has its middle, or a confused glance across a room that’s been familiar for decades. You notice these things, even if you don’t talk about them right away. Deep down, you feel something changing.
Caring for someone with dementia brings a weight that’s hard to explain unless you’ve lived it. It’s not just about keeping them safe. It’s about holding onto who they are — their stories, their ways, the routines that make their days feel right. The days begin to revolve around reminders, gentle corrections, and watching over without seeming like you’re watching. It's emotional work, and for many, it becomes a quiet kind of grief mixed with fierce love.
That’s why staying at home matters so much. Familiar walls, familiar smells, the sound of birds in the garden — they all help bring a sense of steadiness to a world that otherwise starts to feel unpredictable. In a familiar setting, even someone struggling with memory can still feel like themselves. They may not remember the day, but they might still know exactly where their teacup sits. And that matters.
In-home dementia care isn’t just a service. It’s a way of protecting what’s left — gently, respectfully. It’s about keeping routines intact, allowing space for small joys, and reducing the distress that often comes from change.
This is where we come in.
At Support Network, we quietly step into the day-to-day, offering calm, consistent support for people living with dementia — and for those who love them. If you’d like to talk with someone who understands, we’re here. Just give us a call on 1300 671 931.
Every person with dementia carries a lifetime of stories, habits, and deeply personal ways of moving through the world. That’s where we begin — with who they are, not just what they’re facing. Our approach is not one-size-fits-all. It’s thoughtful, flexible, and shaped around the real person behind the diagnosis.
We believe care should never strip away someone’s sense of self. That’s why our support is both person-centred and condition-specific. We take time to understand how your loved one has always lived — their rhythms, preferences, and daily rituals — and we align our care with that. At the same time, we closely follow the medical and cognitive changes that come with the type and stage of dementia they’re experiencing. This allows us to be gentle when we need to be, and proactive when it matters most.
Dementia is never static. What works one month may not be right the next. That’s why our care plans are living documents — they shift and adapt as your loved one’s needs change. But even as we follow clinical progression, we never lose sight of personality. A structured plan doesn’t mean a rigid life. It simply means we’ve thought ahead, so there’s room for calm, safety, and comfort — always.
Cognitive support is vital, but so is kindness. We make space for both. Our trained team brings in therapeutic tools that help reconnect people with who they are — not just through conversation, but through feeling.
These aren’t extras. They’re essentials — because joy and dignity should always be part of the care journey.
If you're a carer, please know this: our support includes you. We’re here to share the weight, offer breathing room, and bring in guidance when decisions feel hard. You don’t have to hold all of this alone.
Our in-home dementia care is built around real lives. We work quietly in the background, or side-by-side with you — whatever feels right. Always respectful. Always with care.
No two families live the same way. No two people with dementia experience it the same either. That’s why our care isn’t built around systems or timetables — it’s built around you. We take time to understand your home, your family, your routine. Then, we quietly shape our support to wrap around what matters most — your loved one’s comfort and your peace of mind.
Here’s how we help:
We know how delicate these moments are — helping someone dress, bathe, or use the toilet when they’re no longer fully able to on their own. That’s why our personal care is always gentle, always respectful. We support with:
It’s not just about helping them stay clean — it’s about helping them feel like themselves.
Managing medications can be overwhelming, especially when memory is slipping. We help keep it steady. Our carers offer:
You won’t have to chase scripts, juggle phone calls, or worry if something was missed — we keep everything on track.
A good meal can bring more than just nourishment — it can bring comfort. But with dementia, appetite changes, forgetting to eat, or unsafe cooking habits can become a concern. We step in with:
And yes, we always try to prepare things just the way they’ve always liked them — down to how the toast is buttered.
Confusion, wandering, or changes in judgement can put your loved one at risk. But constant worry shouldn’t be part of your day. We help reduce that stress by:
Your home should feel like home — not a danger zone.
Loneliness often grows quietly during dementia. Our carers are not just helpers — they’re warm, attentive companions. We offer:
We don’t just do things for your loved one. We sit with them. We notice when they light up.
Staying mobile keeps the body strong and the mind clearer — but it has to be done safely. Our team offers:
We help keep them moving — without fear.
You can’t pour from an empty cup. If you’re caring for someone full-time, rest is not a luxury — it’s a necessity. We provide:
We don’t just support your loved one. We support you, too.
It’s not just the big things. The small daily tasks build up too — dishes, dusting, keeping things in order. We help with:
It’s not about making your home spotless — it’s about making it feel manageable again.
We offer care how and when you need it. That includes:
Whether you need two hours or round-the-clock care — we fit into your world, not the other way around.
Dementia isn’t always quiet. Some days are calm. Others come with agitation, anger, or confusion that feels impossible to handle alone. Our team is trained to recognise, de-escalate, and gently guide through:
We stay steady — so you can breathe again.
If the time comes for palliative care, we don’t step away — we lean in. Our team offers:
Because the end of life deserves the same care as every other chapter.
These aren’t just services — they’re small, thoughtful acts that help hold your family together, one steady step at a time. If you’re ready to talk about what your loved one needs, or even if you’re not sure yet — just give us a call, we’re here to listen.
When care takes place at home, something shifts. The focus moves from managing symptoms to protecting the rhythm of life — for both the person with dementia and the family who loves them. It becomes less about what's being lost, and more about what can still be held onto.
Routine stays intact
In-home care allows the person to wake up in their own bed, hear the same morning sounds, and keep their usual flow of the day. This consistency can offer a gentle sense of safety — even if they don’t always know the date or time, their body remembers the routine.
Less confusion, less distress
Familiar surroundings mean fewer surprises. A favourite chair. The hallway they’ve walked for years. These things ground them in ways that medical settings often can't. Without the constant noise or unfamiliar faces, there’s less anxiety — and often, fewer moments of distress.
Connection to the things that bring comfort
Being at home means staying close to the people, pets, and possessions that still spark recognition. A family photo, a well-worn blanket, a garden that’s been tended for years — these aren’t just objects. They’re anchors. Care at home keeps those connections within reach.
The weight is shared
Caring for someone with dementia is both physically demanding and emotionally exhausting. In-home support means you don’t have to carry it all. There’s someone walking alongside you — someone trained, but also compassionate.
It lowers the chance of carer burnout
When you have breathing space, you cope better. You rest better. You return to your loved one with more patience and clarity. This kind of care doesn’t just help them — it protects your wellbeing too.
It brings peace of mind
Knowing your loved one is being cared for, even when you can’t be there, eases the constant worry. Whether you're at work, running errands, or simply trying to sleep, there's comfort in knowing they’re safe, understood, and supported.
You get time to simply be family again
Without the pressure of doing everything, you can reconnect in ways that feel more natural. Share a meal. Watch an old film together. Hold their hand without rushing off to sort the laundry. In-home care gives space for those quiet, precious moments to come back.
Dementia affects every family differently — and so the support needed is never exactly the same. That’s why we make space for all kinds of situations, no matter where you are in the process.
We support people in the early stages of dementia who are still quite independent, as well as those whose condition has progressed and need daily or round-the-clock help. For some families, it begins right after a diagnosis — when the questions are still fresh and decisions haven’t been made. For others, care comes in while they wait for a residential placement or make longer-term choices.
Some of our clients come through government-funded programs like Home Care Packages or NDIS. Others choose to pay privately for a little more flexibility — more hours, different times, or specialised care. And many carers just need regular breaks to rest, recharge, and come back with strength.
Whoever you are, whatever your story looks like — if you’re navigating dementia, we’re here to walk beside you.
Every care journey starts with a conversation. Nothing is rushed. No one is left guessing. We take time to understand what’s needed — and build a care plan that fits your life as it is right now.
Here’s what the process usually looks like:
Step 1: Reach out to us You can call or book a consultation — whatever feels easier. We’ll take the time to listen and answer any questions you have.
Step 2: Home visit and care discussion One of our team members will visit your home to talk through your situation. This is when we start to understand routines, preferences, and the kind of support that would be most helpful.
Step 3: Creating a tailored plan We design a plan that includes both short-term and long-term goals — from basic assistance to more complex care, depending on what you need now and what may change later.
Step 4: Care begins Once everyone feels ready, we begin. It’s flexible. It can be a few hours, or full days. Plans grow with time and can shift if your needs shift. If it’s an urgent situation, we do our best to arrange care quickly.
You don’t have to commit to anything you’re not ready for. We simply begin with what’s needed — and go from there.
Understanding how to fund care can feel like one of the biggest hurdles — but you don’t have to face it on your own. We guide you through the options, help with the paperwork, and make sure you’re not left navigating systems alone.
You may be eligible for:
Whether you’re just starting out or already have funding in place, we’re here to guide you — kindly, clearly, and without pressure.
If you’d like to explore your options, just call us on 1300 671 931. We’ll help you take the next step.
We offer a wide range of services designed around the stage of dementia your loved one is in. This includes physical care, help with daily activities, and emotional support tailored to behavioural or psychological symptoms. Whether it’s early onset dementia or more severe symptoms, our care adapts with you — gently and respectfully.
Many families prefer in-home support to delay or avoid moving into an aged care residence. While residential care has its place, being at home allows the person to stay in familiar surroundings and maintain a sense of control, comfort, and routine. That can make a real difference to their quality of life.
Yes, we care for people with different types of dementia, including vascular dementia, body dementia, and other less common forms. Each condition has its own challenges, and our experienced team adapts our specialist dementia care plans accordingly, with help from allied health professionals where needed.
Absolutely. Families often feel overwhelmed after hearing the words “dementia diagnosis.” We step in early to offer practical help, compassionate care, and an understanding of dementia itself — what to expect, how to plan, and where to find extra care. You don’t have to figure it out alone.
At this time, there’s no known cure for dementia. But with the right support, people can continue to enjoy moments of connection, joy, and purpose. Our dementia home care service focuses on preserving dignity, offering comfort, and supporting meaningful daily life as much as possible.
Our care is supported by a team that includes carers and connections to broader health networks. Where needed, we collaborate with allied health services like physiotherapy, occupational therapy, and wound care specialists. We also believe in regularly chatting with health professionals to keep care aligned and safe.
When symptoms of dementia become more complex, our specialist dementia care program provides a steady, calm response. Whether it’s agitation, aggression, or confusion, our team is trained to respond gently and thoughtfully. We understand how to provide care for people living with dementia during these harder moments.
Yes, many families turn to us during the wait for aged care placement. Our flexible care options fill the gap with safety, comfort, and respectful care until a longer-term residential care solution is available. We’re here to help you bridge that time without added stress.
If you're caring for a loved one at home, you need time to rest. We offer a variety of respite care options — from short visits to full-day support — giving you breathing space without stepping away entirely. It’s a way to protect your wellbeing while still ensuring your loved one receives compassionate care.
We guide you through that. During your first consultation, we talk about current needs, symptoms of dementia, and how your loved one is managing. From there, we build specialised care plans that match the level of care they need — whether it’s day care assistance, ongoing nursing care, or more hands-on help.
Read more