Our Home Care Services

There’s nothing simple about needing help. And there’s certainly nothing ordinary about the people who ask for it. That’s why we don’t offer care that’s cut from a standard cloth. We sit with people first. We get to know their world. Then we build the care around it.

We understand that asking for support can feel like giving something up. But in our hands, it never is. What we offer is a way to hold on—to dignity, to independence, to the kind of life that feels like your own.

We’re not here to rush decisions. We’re here to walk the longer road with you—quietly, respectfully, and with real understanding.

What We Offer – A Closer Look

Each service we provide is shaped not just by training, but by listening—by slowing down enough to notice what’s really needed. And what matters most.

Home Care

Home is more than a place—it’s the little things that make someone feel safe. We don’t interfere with that; we help protect it. Our carers assist with whatever makes life at home feel manageable again, whether it’s getting meals ready, helping you move around safely, or simply being present.

Daily Living

Tasks like showering, dressing, or taking medications can feel overwhelming when done alone. Our role is to be a steady, calming presence. We work at your pace, never rushing. Our goal is to help you move through the day without losing the rhythm that feels like yours.

Domestic Assistance

We know how the small tasks pile up—cleaning, folding laundry, changing the bed. These are the things that quietly wear someone down. Our team steps in gently, keeping things clean and calm without turning your home into a workplace. It stays your space.

24 Hour Care

There are moments when care can’t pause. We’re prepared for those. With 24-hour care, someone is always there—alert, trained, and nearby. Whether it’s monitoring, helping in the night, or simply being available when others can’t, we offer care that doesn’t sleep.

Personal Care

To need help with personal tasks is vulnerable. We never forget that. Our team provides support with grooming, toileting, or hygiene routines while keeping your dignity completely intact. We see the person—not the task.

Overnight Care

Sometimes, night feels longer than the day—especially when you’re on your own. We offer overnight care for peace of mind. Whether it’s active help or just someone sleeping in the next room, you’ll know you’re not alone.

Disability Care

Disability affects every person differently. We don’t assume. We ask. Our disability care is built on respect and patience. We help with the physical parts of daily life, yes—but also with emotional strength, guidance, and gentle encouragement to take part in things that matter to you.

Disability Support

Support doesn’t always mean doing—it sometimes means standing back just enough. We walk alongside you with the right kind of help, giving space when needed, but always staying close enough to catch you if you need it. That’s support the way it should be.

Complex Care 

For those with higher medical needs, care becomes more detailed. That’s where we bring in the full team. Our complex care services involve close coordination—with nurses, specialists, and your GP—to make sure everything lines up. No gaps. No confusion. Just smooth, continuous care.

High Care

When conditions grow more advanced, we meet those needs head-on—with skill, with care, and with people who are trained to handle what others may not. High care doesn’t mean losing control—it means gaining someone you can trust when things feel hardest.

Social and Community Participation

A full life doesn’t stop at the front door. We help you stay part of your community. We organise outings, activities, or simply accompany you to places that make you feel connected. We believe friendships, laughter, and shared experiences are just as important as physical care.

Behaviour Support

When behaviour becomes a way of communicating distress, we don’t react—we respond. We take the time to understand what’s underneath the action. Our behaviour support is rooted in calm routines, safe environments, and consistent care that gently reduces pressure, not adds to it.

Specialist Care Services

When someone receives a diagnosis, it doesn’t just affect their body—it shifts their whole world. The routines, the roles, even the quiet moments in between—they all change. And with those changes comes a need for care that does more than respond. It needs to understand.

We don’t treat conditions—we support people living with them. That means seeing each individual, learning their story, and shaping support that fits gently into their life—not disrupts it. We don’t rush care, and we don’t make assumptions. We show up, we listen, and we stay.

Here’s how we walk alongside individuals and families living with a range of health conditions—always with dignity, patience, and presence.

Arthritis Care

Living with arthritis often means doing less of what once came easily. Joints stiffen, pain lingers, and everyday movement becomes a challenge. We help with what’s become hard—getting in and out of bed, preparing meals, or managing mobility. More than that, we bring relief—not just physically, but emotionally, too. You're not doing this alone anymore.

Autism Care

Autism looks different for every individual. We don’t follow a fixed plan—we build comfort first. We spend time learning how someone communicates, what calms them, what triggers stress, and how they prefer to move through their day. Our support is flexible and gentle. For families, we offer guidance and breathing space. You set the pace; we adapt to it.

Cancer Care

A cancer diagnosis brings uncertainty into every room. We don’t try to fix that. But we do make sure no one feels alone in it. We assist with fatigue management, home support, and emotional care—quietly, respectfully. Whether it's short-term or ongoing, our presence is steady. For the individual and for those holding them up.

Epilepsy Care

Life with epilepsy often means learning how to manage what you can't predict. We help reduce that uncertainty. Our carers are trained to support before, during, and after seizures, but our work goes beyond medical readiness—we help create safer routines, calm environments, and daily life that still feels full, not restricted.

Heart Disease Care

Heart conditions often bring big changes to the way someone lives. We ease that transition. From medication reminders to lighter daily routines, we offer support that matches the energy and focus of the day. We stay nearby—not to overwhelm, but to lift some of the weight.

Huntington’s Disease Care

This condition touches every part of life—movement, thinking, emotions. It affects whole families. We don’t shy away from any part of it. As the disease progresses, we adjust quietly, step by step, offering support that’s grounded and calm. For families, we’re here with answers, time, and understanding—especially when things feel too fast to manage.

Mental Health Support

Some struggles aren’t visible—but they are no less heavy. Our approach to mental health support is built on steady presence. We create calm routines, offer companionship, and reduce isolation. There’s no pressure to “be okay.” We sit with you where you are—and stay with you as things begin to shift.

Motor Neurone Disease Care

As the body grows weaker, it’s easy to feel life shrinking too. We work to keep that from happening. From helping with mobility to supporting communication and breathing needs, we adapt at every turn. We’re there early—when things are just changing—and later, when quiet, consistent help matters most.

Muscular Dystrophy

This condition often starts young, and it affects how independence looks over time. We focus on what each person can do, and how we can support that without taking away control. For children, our care blends into daily life; for adults, we make sure support never feels clinical or cold.

Out of Hospital Care

Coming home after hospital care can feel like stepping into a space that doesn’t quite fit anymore. We bridge that gap. Whether someone needs wound care, mobility help, or just quiet reassurance in those early days, we make home feel manageable again. Safe. Familiar. Yours.

Parkinson’s Care

Parkinson’s shifts slowly, sometimes unpredictably. Our carers respond with calm routines and kind reminders. We help with mobility, tremor support, medication, and keeping daily life steady. Most of all, we create space for the individual to stay in control of their choices, even as things begin to change.

Palliative Care

When life is nearing its final chapter, we walk in quietly. We don’t focus on what’s ending—we focus on what still matters. Comfort. Family. Peace. Whether it's managing pain, being a steady presence, or supporting families as they say goodbye, we bring softness and strength into the space. Because the end deserves as much care as the beginning.

Dementia Care

Dementia doesn’t erase a person. We don’t treat them like it does. Our carers provide gentle reminders, safe surroundings, and daily structure. But they also bring stories, laughter, and calm. We learn what comforts someone—even when their memory doesn’t. And we help families hold on to connection, even as the roles begin to change.

Home Care Services Across Bunbury

Home care should never be limited by postcodes. Everyone deserves support—no matter where they live. That’s why we offers compassionate, in-home care services across every corner of Bunbury.

Whether you’re in the heart of the city or tucked away in a quiet coastal neighbourhood, we make sure distance is never a barrier to good care. Our local team is committed to reaching families where they are—on time, every time.

Wherever you call home, we’re already nearby:

• Bunbury CBD
• East Bunbury
• South Bunbury
• Carey Park
• Glen Iris
• Usher
• Withers
• Dalyellup
• College Grove
• Eaton
• Pelican Point
• Vittoria
• Davenport
• Picton
• Australind (surrounding area)

In each of these areas, our support is tailored to the people living there. We adapt to the unique rhythm of every household, making our care feel personal, not packaged. Whether it’s morning personal care, help around the home, or overnight support, we’re there—discreet, professional, and present.

Because quality home care shouldn’t feel like a visit from a service—it should feel like a part of your life, gently fitting in.

Choosing the Right Home Care Provider to Meet Your Needs

Choosing home care for yourself or a loved one is one of the most personal decisions you’ll ever make. It’s not just about finding help—it’s about finding the right kind of help.

We encourage families to ask the real questions:

• Will the care adapt as needs change?
• Will the person receiving care feel safe, respected, and heard?
• Are the carers trained not just in tasks—but in compassion?
• Is there transparency in costs, and clarity in communication?
• Will the service feel personal—not rushed or routine?

The right provider doesn’t pressure you. They don’t hand you a list—they sit down with you. They ask about your hopes, not just your symptoms. And most of all, they make space for you to speak.

That’s how you know when care is built around people—not process.

We believe you’ll feel the difference in your very first conversation with us.

How Our Home Caregivers Are the Best in Town

Good care begins with good people and we take that seriously. Our every carer is carefully chosen, not only for their skills but for their heart.

Before they ever enter someone’s home, our carers go through rigorous checks:

• Full background screening
• Certification in aged care and disability support
• First aid and safety training
• Cultural sensitivity workshops
• Ongoing mentoring and support

But what sets them apart isn’t just their training—it’s the way they show up. Our caregivers listen before they act. They follow the participant’s lead—not a checklist. They understand that some days need quiet support, while others call for conversation and encouragement.

They build trust slowly, respectfully—because real care is never rushed.

Culturally Aligned Support Workers

We understand that care feels different when it reflects your background. That’s why we offer support workers who speak your language, understand your customs, and share your values.

Our culturally aligned carers include:

• Arabic Carers
• Bangladeshi Carers
• Cambodian Carers
• Chinese Carers
• Greek Carers
• Guyanese Carers
• Indian Carers
• Indonesian Carers
• Italian Carers
• Nepalese Carers
• Spanish Carers
• Thai Carers
• Vietnamese Carers

Because when someone steps into your home to help you, it should feel like they belong there. With us, it will.

Home Care Funding Options

When care becomes a part of daily life, it often comes with questions. One of the most pressing—and sometimes the most overwhelming—is how to afford the right kind of support without adding financial strain. We’ve seen how that worry weighs on families. And we want you to know this: you’re not expected to figure it out alone.

There are a few different ways to access care—some supported by the government, and others arranged privately. No path is better than the other. The best choice is the one that fits your needs, your timeline, and your comfort level. What we do is walk with you—carefully explaining what’s available, how to apply, and how to use every option wisely.

Your Pathways to Care

NDIS – For Disability Support

If you or a loved one is living with a disability, you may be eligible for care under the National Disability Insurance Scheme. We’re familiar with every layer of it. We help you understand what the plan can cover—from home help and personal care to transport and therapy—and how to use it without feeling lost in red tape. Every step, we’re beside you.

Home Care Packages – For Older Australians

If age is making daily life a little harder, there’s help available. Home Care Packages are government-funded and designed for long-term, flexible care. Whether you’re just starting to need support or require more ongoing help, we guide you through the assessment process and help you access a package that matches your level of need. And we make sure the support provided genuinely feels like help—not just a service.

Private Care – For Full Flexibility

Not everyone fits neatly into a funding system, and that’s okay. Some families choose private care for quicker access or more control. With us, private care isn’t about selling—it’s about listening. We work within your budget, build a plan that reflects your priorities, and ensure that every dollar is going toward something that makes life easier—not more complicated.

No matter the path, what matters is that you feel supported. We don’t talk over you or rush you through fine print. We take the time to sit down and sort through the options—with honesty, patience, and a calm hand to guide the way.

Contact Us

When care becomes part of daily life, clarity matters. At Support Network, we’re here to listen, guide, and walk alongside you—no matter where you are in your care journey.

We support individuals and families with quality home care services, offering everything from clinical care to everyday help and social group programs. Each person we care for receives an Individualised Care Plan, shaped by their needs, values, and goals for quality of life.

Whether you're exploring aged care services, comparing options through a comparison service, or seeking support while remaining at home, our dedicated team is here. From light house exercise to transitions into an aged care facility, we make our care services accessible, thoughtful, and personal.

Let our friendly staff help you take the next step. Call 1300 671 931 — and speak with someone who understands care recipients and their families.