Our Home Care Services

We’re not just here to help—we’re here to take care of everything that makes your everyday feel safe, calm, and truly supported. We believe that home care should feel like a natural extension of your life, not a disruption to it. Whether it’s a helping hand around the house, 24-hour care, or someone by your side to navigate complex support needs—we’re the ones who show up, understand, and stick around.

Every service we provide is shaped around the person, not the paperwork. That means we listen, we adapt, and we go beyond expectations to make sure your care doesn’t just meet the standard—it feels right. Here's how we do it:

Home Care

Home care is where everything begins. It’s the foundation of what we do—and it’s always delivered with care that feels personal, thoughtful, and warm. From preparing meals the way you prefer, to helping you settle into your favourite chair after a long day, we bring the kind of care that feels like home. Our care workers aren’t just visitors—they become familiar faces who know what matters to you.

Daily Living

We help make the ordinary things feel a little easier—because daily living should never feel like a struggle. Whether it’s brushing teeth, dressing, showering, or managing morning routines, we step in gently, respecting your space, your preferences, and your pace. With us, it’s not about taking over—it’s about standing beside you so you can move through the day with dignity.

Domestic Assistance

A clean and tidy home can lift the weight off your mind—and that’s exactly what our domestic assistance services are here to do. We take care of the laundry, vacuuming, dusting, and all the bits in between so your space feels peaceful and manageable. No rush, no corners cut—just care, done properly.

24 Hour Care

Some needs can’t be scheduled—and that’s where our 24-hour care truly makes a difference. Whether it’s help throughout the day or reassurance during the night, we offer full-day support with compassion and continuity. You’ll never feel like a number or a task—our carers stay engaged, attentive, and ready for whatever the day or night may bring.

Personal Care

From grooming to toileting and hygiene routines, our personal care services are always handled with respect and grace. We understand how vulnerable these moments can feel—and that’s why we offer support that’s never rushed, never clinical, and always mindful of your comfort and privacy. You’re never just a client. You’re a person we care about.

Overnight Care

The quiet hours matter too. Whether you need help settling into bed, someone on standby through the night, or hands-on support during late hours, our overnight care provides peace of mind when the rest of the world slows down. We’re there so you (and your loved ones) can sleep a little easier.

Disability Care

No matter the nature of your condition, we approach disability care with respect, kindness, and the understanding that your abilities are unique. We don’t step in with assumptions—we come in to listen, learn, and support your life the way you want to live it. It’s about empowerment, not just assistance.

Disability Support

We go beyond just day-to-day help. Our disability support services cover everything from mobility assistance to coordinating with health professionals and helping you engage with the world around you. Whether it’s planning transport, managing medication, or taking part in hobbies—we help make it happen with compassion and coordination.

Complex Care 

Some support needs go deeper—and we’re trained and ready to meet them head-on. From neurological conditions to mobility challenges and degenerative diseases, our complex care teams are skilled, responsive, and focused. We don’t just follow plans—we create care strategies that evolve with your condition, ensuring you’re always supported at every stage.

High Care

For participants with high-level care needs, we provide intensive and tailored assistance that covers health, mobility, personal routines, and emotional support. It’s not just about being capable—it’s about being present. Our care team works closely with families, medical staff, and allied health professionals to make sure everything flows smoothly—day after day.

Social and Community Participation

Everyone should participate in something larger than themselves because they merit participation together with connection and engagement. Our organization commits its heart to supporting social and community involvement. When you accompany someone we support we provide more than mobility assistance because we actively promote their social connections. The importance of external life matches the significance of home life.

Behaviour Support

We know that behaviour is communication—and our team is here to listen beyond the words. Through experienced behavioural support strategies, we help create safe environments that reduce distress, support emotional well-being, and foster calm routines. We work with families, allied health professionals, and participants themselves to deliver care that is understanding, not reactive.

Specialist Care Services

Caring for someone with a specific condition isn’t about ticking off medical tasks—it’s about understanding the small details, the changing needs, the emotional weight, and the everyday realities that come with it. Our specialist care services are shaped by lived experiences, not just care manuals. We work hand-in-hand with participants and families to build support that feels intuitive, respectful, and deeply personal.

We don’t just offer services. We offer space to breathe, time to rest, and support that helps everyone involved feel a little more at ease.

Here’s how we care, condition by condition.

Arthritis Care

Arthritis may slow the body—but it shouldn't slow down life. Our support workers provide assistance with mobility, personal care, meal preparation, and household tasks to ease the physical strain. We focus on building routines that reduce discomfort and promote independence, offering not just hands-on help, but real encouragement to keep moving forward.

Autism Care

Caring for someone with autism means entering their world with openness, not expectations. We offer sensory-aware, emotionally-attuned support for children and adults alike. Our goal is to create structure without rigidity, and connection without pressure—always guided by the individual’s pace and preferences.

Cancer Care

Whether newly diagnosed, in active treatment, or recovering post-hospital, our cancer care support is designed to reduce the pressure on both individuals and their families. From transport to appointments, personal care, and emotional companionship—we offer a safe, calming presence during an overwhelming journey.

Epilepsy Care

People with epilepsy need more than seizure preparation because they must also minimize anxiety while offering oversight and being prepared to intervene throughout the day. Our carers give participants secure environments while training caregivers to maintain consistent routines and ensure safe spaces to feel comfortable in daily activities.

Heart Disease Care

Living with heart conditions requires more than medical check-ins. We support participants with gentle movement, nutrition, medication reminders, and stress-reducing routines—all while keeping a close watch on their wellbeing. Our carers act as partners in maintaining heart health, one calm day at a time.

Huntington’s Disease Care

This condition brings unique challenges that shift over time. We adjust alongside them. Whether it's mobility support, personal care, communication assistance, or emotional reassurance, our approach stays flexible and responsive to the individual’s evolving needs.

Mental Health Support

Mental health care takes trust, consistency, and genuine understanding. We’re not here to “fix”—we’re here to support. Our team works with individuals dealing with depression, anxiety, PTSD, and more, offering structure where needed and space where healing happens. We walk beside, not ahead.

Motor Neurone Disease Care

MND changes the body—but our goal is to keep the person at the centre. We provide help with breathing equipment, feeding, communication aids, mobility, and more, adjusting every step of the way. Families also receive emotional support, knowing they’re not facing it alone.

Muscular Dystrophy Support

Muscular Dystrophy brings progressive challenges that require proactive care. We help participants maintain mobility, independence, and dignity while also keeping families informed and reassured. Every step is handled with quiet strength and dignity.

Out of Hospital Care

Coming home from hospital can feel both relieving and overwhelming. We’re there to make that transition easier. Our out-of-hospital care ensures participants recover in familiar surroundings, with help that includes wound care, medication, meal support, and ongoing monitoring—so nothing gets missed.

Parkinson’s Care

From tremors and movement difficulties to cognitive shifts, Parkinson’s demands patient, thoughtful care. Our carers know how to slow the pace, offer support without taking over, and adapt to both physical and emotional needs as they arise.

Palliative Care

This stage of life deserves grace, peace, and dignity. Our palliative care team offers not only comfort for the individual but emotional support for families. We manage symptoms, assist with pain relief, and create space for what matters most—time, presence, and connection.

Dementia Care

Dementia changes how the world is experienced—but never changes the worth of the person behind it. We offer patient, familiar, and reassuring care to reduce confusion, keep routines intact, and help families feel supported and informed.

Home Care Services Across Gold Coast

We believe quality care should never be limited by postcode. That’s why we proudly offer home care services throughout every corner of the Gold Coast—reaching people where they are, when they need us most.

Whether you live near the coast, in the hinterland, or anywhere in between, our team of dedicated carers is just a call away. We bring personalised support right to your doorstep, tailored to your needs, lifestyle, and cultural values.

We cover all areas of the Gold Coast, including:

• Southport
• Surfers Paradise
• Burleigh Heads
• Broadbeach
• Robina
• Coolangatta
• Palm Beach
• Labrador
• Coomera
• Helensvale
• Varsity Lakes
• Nerang
• Runaway Bay
• Carrara
• Upper Coomera
• Ormeau

Our team doesn’t just “service” these areas—we live and work in them too. That means we understand the local community, the culture, and the expectations. From helping with daily activities to providing complex care, we bring high-quality, person-centred home care across the region—no matter where you’re based.

Home care isn’t bound by location—it’s shaped by connection, consistency, and compassion.

Choosing the Right Home Care Provider in Gold Coast

Finding the right home care provider is about more than just ticking boxes. It’s about trust, comfort, and knowing that the support you receive fits your life—not the other way around.

When selecting a provider, here’s what we believe truly matters:

• Personalised Support
• Consistency of Care
• Communication and Respect
• Transparency in Funding and Services
• Cultural Understanding

We guide you through every step of the decision-making process—helping you ask the right questions, consider the right options, and ultimately, feel confident in your care.

How Our Home Caregivers Are the Best in Town

It’s one thing to say our caregivers are qualified—but it’s another to see them in action. Our team of home care professionals isn’t just trained—they’re deeply compassionate, culturally sensitive, and truly participant-centred in everything they do.

We don’t just assign a support worker based on availability. We match participants with someone who understands them, speaks their language, respects their preferences, and builds a relationship based on trust—not obligation.

Our caregivers:

• Are fully certified and meet all compliance requirements
• Go through rigorous background checks and screenings
• Receive ongoing training in emotional intelligence, complex care, behaviour support, and person-centred approaches
• Focus on what you need, not just what the care plan says
• Offer warm, genuine support that’s never rushed or routine

They’re here to walk beside you, not dictate your day.

Culturally Aligned Support Workers

We understand that comfort often begins with familiarity—especially when it comes to language, food, traditions, and communication styles. That’s why we proudly offer a diverse team of culturally aligned caregivers who bring more than just skill—they bring understanding.

We offer dedicated support workers from backgrounds including:

• Arabic Support Workers
• Bangladeshi Support Workers
• Cambodian Support Workers
• Chinese Support Workers
• Greek Support Workers
• Guyanese Support Workers
• Indian Support Workers
• Indonesian Support Workers
• Italian Support Workers
• Nepalese Support Workers
• Spanish Support Workers
• Thai Support Workers
• Vietnamese Support Workers

With us, you don’t just get a support worker—you get someone who feels like part of the family.

Home Care Funding Options

We understand that navigating the cost of care can feel overwhelming—but it shouldn’t be. Whether you're supported by government funding or looking for private care options, we're here to make the process clearer, easier, and entirely centred around what works best for you.

Some families come to us through government-funded programs like the NDIS or Home Care Packages, while others choose private care to maintain more flexibility. Regardless of how you're funded, we ensure that every person receives high-quality, personalised support—with no corners cut and no one-size-fits-all approach.

NDIS

For those living with a disability, the National Disability Insurance Scheme (NDIS) can provide essential funding to access tailored home care services. From daily living support to community participation and complex care, we help participants get the most out of their plan—without the confusion. Our team handles the coordination, paperwork, and delivery of services, so you don’t have to worry about the fine print.

Home Care Packages

Older Australians who wish to remain in the comfort of their own home may be eligible for a Home Care Package funded by the Australian Government. Whether you're on a Level 1 package or receiving high-level support under Level 4, we personalise your care to fit your lifestyle, preferences, and goals—helping you live independently, with dignity.

Private Care Funding

If you're not eligible for government support or prefer more control over your services, we also offer flexible private care options. These can be adjusted to suit your schedule, cultural preferences, or level of care. And just like our funded services, private care is delivered with the same heart, professionalism, and respect.

We are here to guide you through it all—with clarity, compassion, and care that makes sense.

Contact Us

If you’re exploring in-home care services or looking to improve your quality of life, we’re here to help. Our friendly team offers a wide range of personalised support—from aged care services and disability care services to allied health programs, social activities, and medication management. We work with you to create care models that honour your preferences, financial situation, and care decisions—whether at home or within an aged care facility.

Our dedicated teams of Compassionate Caregivers and experienced aged carers assist with everyday tasks, social outings, and maintaining independent living. With a strong focus on personalised service, consistent care, and exceptional customer service, we partner with trusted service providers to ensure high standards of care across our range of services.

Let’s begin with a personal introduction—our team of caregivers is ready to support your daily life in meaningful ways, always upholding the highest terms of quality.