Our Home Care Services

We do more than deliver services—we step into people’s lives with a quiet understanding that care is never just a checklist. It’s comfort. It’s familiarity. It’s knowing someone is there when words fall short and needs rise quietly. And we’re the ones who take care of it all—without fuss, without delay, and always with warmth.

No matter where you are in your journey—whether you’re navigating the early stages of home support or needing ongoing complex care—we’re here with a service that doesn’t just cover the basics but softens the edges of daily life. Because behind every plan is a person. And behind every person, a story. That’s what we hold space for. That’s where we begin.

Here’s a look at how we make it work—deeply, thoughtfully, and always human-first.

Home Care

Every home tells a story. And our job is to make sure you can keep living yours, your way. From light assistance around the house to hands-on support with personal routines, our home care is quietly built around your lifestyle. We help keep things flowing—meals, medications, appointments, movement—without disrupting your sense of independence. The way we see it, good care blends in seamlessly. It doesn’t take over. It simply helps you hold on to what matters.

Daily Living

It’s the little things that carry us through the day: brushing your hair, making a cup of tea, getting dressed in clothes that feel like “you.” We don’t rush through these moments. We respect them, because they make up your life’s rhythm. Our carers step in with gentle, practical support that preserves dignity and confidence while making each day more manageable—and more you.

Domestic Assistance

We believe your home should feel lived in, not laboured over. Whether it’s cleaning the kitchen, doing the laundry, or keeping living spaces tidy, our domestic assistance team takes the load off while keeping your space personal and safe. We don’t just ‘clean’—we care for the environment you’ve built, so you can enjoy it, not worry about it.

24 Hour Care

When care is needed round-the-clock, our team becomes more than just support—they become part of the family rhythm. With 24-hour care, we ensure someone is always present, always aware, and always kind. From complex medical oversight to emotional reassurance, our carers work in shifts that wrap around your needs without burning out your routine. This isn’t just about being available—it’s about being consistently present in the most human way.

Personal Care

There is a quiet kind of strength in asking for help with personal care, and we honour that strength with absolute respect. From assistance with hygiene and grooming to dressing and mobility, our carers step in with professionalism and empathy, ensuring your routines are supported—not dictated. We never forget that this is your life, your body, and your comfort.

Overnight Care

The night can feel long when support is limited. With overnight care, we bring peace of mind into the darker hours—monitoring, assisting, and gently supporting you through rest, medical needs, or safety concerns. Whether you need someone alert and present throughout the night or just a gentle hand when needed, we adapt our care to match your comfort.

Disability Care

Disability care should never be rigid—it should reflect the person receiving it. We shape our support around each individual’s goals, strengths, preferences, and rhythms. Our carers are trained, yes—but more importantly, they’re intuitive and deeply present. Whether support is physical, sensory, cognitive, or emotional, we match care with dignity and presence. And always with open hearts.

Disability Support

Beyond day-to-day tasks, disability support at Support Network means empowering participants to thrive. We’re not just helping you manage—we’re here to help you build confidence, connection, and independence. Whether it’s navigating transport, accessing therapy, or joining community events, our support workers walk beside you, not ahead of you.

Complex Care 

When health needs become intricate, care must become seamless. Our complex care plans are designed for individuals living with multiple or advanced conditions—delivered by trained professionals who understand that medical support is only one part of the picture. We work closely with nurses, specialists, and families to ensure each aspect of your care flows together, never apart.

High Care

For those requiring high levels of care, our team responds with a level of dedication that goes beyond duty. With a strong clinical backbone and an unwavering focus on comfort and quality of life, we ensure that every moment is supported—physically, emotionally, and with complete sensitivity. This is where our experience shines, and our humanity shows.

Social and Community Participation

Life isn’t just about being safe and comfortable—it’s about staying connected. Our social and community participation services help individuals engage with the world around them—be it through social outings, volunteering, group programs, or just a trip to the local café. We believe in keeping joy in the picture, and we’ll find the way that fits your energy, personality, and interests.

Behaviour Support

Behaviour is communication, and we listen without judgment. Our behaviour support services are led by professionals who understand the reasons behind the responses—building plans that are person-centred, respectful, and effective. We take the time to uncover patterns, reduce triggers, and build healthy pathways for individuals and their support systems. Progress is possible when care is kind—and we never lose sight of that.

Specialist Care Services in Sunshine Coast

Behind every care plan, there is a person who matters—and someone who loves them. That’s why we pair every participant with a dedicated support worker who is not only trained in their specific condition but also emotionally attuned to what that journey feels like. This isn’t just professional care—it’s personal care with intention.

We understand that families carry a lot. Whether it’s managing medication, juggling hospital visits, coping with mood changes, or simply getting through a difficult day—our goal is to lift that weight. By assigning one-on-one support workers who become familiar faces in your daily life, we create a sense of stability and calm, not just for the individual receiving care but for the entire household.

These support workers aren’t there to take control—they’re there to walk alongside. To become part of the story. To help you reclaim time, rebuild trust in the day ahead, and bring ease into places that once felt overwhelming.

This dedicated care model is especially important for conditions where routines can be disrupted, behaviour is affected, or physical limitations change over time. The continuity of having someone who already understands those changes is priceless. And we’re proud to offer that consistency, compassion, and commitment to every family we support.

Conditions We Offer Support For

Arthritis Care

Living with arthritis often means living with constant discomfort. Our carers offer support with mobility, joint-friendly routines, and gentle encouragement to keep you active—without overdoing it. We help reduce strain, promote warmth and circulation, and ensure daily living doesn’t feel like a battle with pain.

Autism Care

Autism isn’t something to fix—it’s something to understand. We support neurodiverse individuals by creating environments that feel safe, consistent, and engaging. From sensory-aware routines to structured communication strategies, our carers focus on confidence-building and connection.

Cancer Care

Cancer is a word no one wants to hear—but when it becomes a reality, the right support can make all the difference. Whether you’re in treatment or recovery, we provide compassionate, non-clinical care to help manage fatigue, appointments, hygiene, and emotional wellbeing—all with a light, respectful touch.

Epilepsy Care

Epilepsy requires attentive, knowledgeable support. Our team is trained to monitor symptoms, respond to seizures safely, and assist with medication and lifestyle factors that can reduce risk. We create a care plan that centres safety without disrupting your day-to-day rhythm.

Heart Disease Care

Cardiac conditions come with strict routines—and often, fear. We provide support that balances medical needs with real-life care, from healthy meal prep to medication prompts and calm, steady companionship. Our goal is to reduce stress and keep things manageable.

Huntington’s Disease Care

This condition changes a lot—but our care evolves with it. We offer physical support for mobility and coordination, cognitive stimulation to engage the mind, and emotional reassurance for the difficult moments. Families are never left to face the unknown alone.

Mental Health Support

Mental health support requires presence—quiet, non-judgmental presence. Whether it’s depression, anxiety, or a complex condition, our carers show up with stability and compassion, helping you or your loved one move through each day with gentleness and grace.

Motor Neurone Disease (MND) Care

As MND progresses, care must become more intuitive and sensitive. We assist with swallowing, communication aids, mobility, and comfort-based routines—always working with specialists and families to ensure each phase is met with dignity.

Muscular Dystrophy Support

For those living with MD, our carers focus on preserving strength, supporting movement, and easing fatigue. We adjust routines, offer assistive techniques, and give space for independence, while still being close enough to help when needed.

Out of Hospital Care

The days following a hospital stay can be fragile—physically and emotionally. We help bridge the gap with structured home care that makes the return feel safe and smooth. From wound care to medication, we bring hospital-grade attentiveness into the quiet comfort of home.

Parkinson’s Care

From the tremors to the slowness, Parkinson’s changes how the body responds. Our team adapts to that change. With calm hands and endless patience, we assist with fine motor tasks, offer fall prevention strategies, and help maintain as much independence as possible.

Palliative Care

Palliative care is about presence—not rushing, not pushing, just being there. Our approach centres on comfort, dignity, and peace. We care for the person and support the family, honouring the final stages of life with as much tenderness as the first.

Dementia Care

Dementia isn’t just about memory—it’s about identity, routine, and emotion. Our dementia carers know how to build trust, maintain consistency, and gently anchor participants in the present moment. We focus on connection, reassurance, and making daily life feel safe.

Home Care Services Across the Central Coast

Care shouldn’t stop at postcodes—and neither do we. We provide consistent, compassionate home care across every corner of the Central Coast, making sure no household is left without the support it deserves. Whether you live by the coast, up in the hinterlands, or somewhere in between, our team reaches out with the same level of care, attention, and respect.

We don’t just deliver services—we build relationships, community by community, home by home. Every region we serve receives tailored support, matched to the specific needs of individuals, families, and their surroundings.

We proudly serve areas including:

• Gosford
• Terrigal
• The Entrance
• Woy Woy
• Umina Beach
• Avoca Beach
• Toukley
• Bateau Bay
• Erina
• Kincumber
• Lake Haven
• Wyoming
• Budgewoi
• Ettalong Beach
• Long Jetty

No matter where you live on the Central Coast, we will be there—with the right care, at the right time, in the place you call home.

Choosing the Right Home Care Provider to Meet Your Needs

Finding the right home care provider is not just about ticking service boxes—it’s about trust, comfort, and a shared understanding of what care truly means. It’s a decision that can change how someone experiences their everyday life, so it’s worth taking the time to get it right.

Here are a few things to consider when choosing a provider:

• Flexibility of support – Are services tailored or rigid? Look for a provider that adapts to your lifestyle, not the other way around.
• Experience and credentials – Ensure carers are qualified, background-checked, and well-trained in both general and specialist support.
• Consistency of care – Is there a regular team member who gets to know you? Continuity makes a world of difference.
• Cultural understanding – Does the provider offer carers who understand your values, language, or traditions?
• Emotional presence – Real care goes beyond duties—it means having someone who listens, observes, and uplifts.

We go above and beyond these expectations, not just because we can—but because we believe that’s how care should be.

How Our Home Caregivers Are the Best in Town

At the heart of our services are our caregivers—dedicated individuals who are rigorously trained, emotionally aware, and deeply committed to participant-led support. Unlike agencies that follow a top-down instruction model, our approach begins at the participant’s level—because care should never be something done to someone, but something shared with them.

From the very beginning, we empower our carers to listen, learn, and tailor support with care and confidence. Whether it’s navigating personal routines, assisting with mobility, or simply being a calm presence, our team shows up with integrity and heart.

And because we believe care is also cultural, not just clinical—we go a step further.

Culturally Aligned Caregivers

We understand that comfort often comes from familiarity—from hearing your own language, being understood without having to explain, or sharing traditions that feel like home. That’s why we proudly offer culturally aligned caregivers to meet your individual and family preferences.

We offer compassionate carers from diverse backgrounds, including:

• Arabic Support Workers
• Bangladeshi Support Workers
• Cambodian Support Workers
• Chinese Support Workers
• Greek Support Workers
• Guyanese Support Workers
• Indian Support Workers
• Indonesian Support Workers
• Italian Support Workers
• Nepalese Support Workers
• Spanish Support Workers
• Thai Support Workers
• Vietnamese Support Workers

This isn’t just about language—it’s about identity, tradition, and mutual respect. With our team, you or your loved one won’t just receive care—you’ll feel seen, heard, and respected.

Home Care Funding Options

Navigating the world of home care funding can feel overwhelming, especially when you're already managing the emotions and logistics of care itself. We’ve made it our priority to not only offer the right services—but to help you access them, without confusion or delay. Whether you’re eligible for government-funded programs or seeking private care options, we’re here to walk you through it—step by step, with no rush and no pressure.

We believe that everyone, regardless of their financial circumstances, deserves quality, personalised care in the comfort of their own home. That’s why we support all available funding pathways and help families find the option that makes the most sense for their unique situation.

NDIS (National Disability Insurance Scheme)

If you or your loved one are living with a disability, the NDIS may fund a wide range of home care supports—including daily living, personal care, and community access. We work closely with participants, families, and plan managers to ensure the services align with their goals, comfort, and preferences. Our NDIS-aligned carers provide respectful, consistent support tailored to each person’s care plan.

Home Care Packages

For older Australians, Home Care Packages offer a government-funded way to access ongoing in-home support. Whether it’s help with household tasks, personal care, or medical needs, we deliver care in line with your package level—always respectful, always participant-led. We manage everything with compassion and transparency so you feel supported, not overwhelmed.

Private Care Funding

For those who prefer or require private arrangements, we provide flexible, premium in-home care tailored to your specific needs, without waiting lists or assessments. Whether it’s short-term recovery support or full-time high-care services, we’re ready to step in—professionally, promptly, and with dignity.

Whether you're navigating government funding or opting for private care, we handle every funding arrangement with ease and guide you through the process—gently, clearly, and without pressure. You won’t have to figure it out alone. We're here for you at every step.

Get in Touch

Looking for a care company that truly listens? Our friendly team offers a broad range of specialist services, from aged care and medication management to meal preparation, daily activities, and more. With a dedicated team of compassionate care workers, we deliver quality home care tailored to your needs. Whether it's high-level care needs or gentle help with routines, our person-centred care brings warmth, dignity, and quality time to every home.

Reach out to a Care Team who puts quality of care first—because real aged care services deserve real heart, real presence, and truly exceptional care. Let’s explore how our personalised services and range of services can support your health care journey.