Home Care Shoalhaven

NDIS Improved Daily Living

We help make everyday life smoother and more manageable—without making it feel like everything’s being handled for you. Whether it’s cooking, bathing, shopping, or heading out to appointments, we’re there in the background, ensuring things get done, but with your preferences always leading the way. We don’t rush. We don’t override. We walk with you.

NDIS Domestic Assistance

A clean and well-ordered home brings a kind of peace that few things can. That’s why we take domestic assistance seriously. It’s not just about vacuuming or dishes—it’s about knowing how someone likes their space, their routines, their comforts. We clean with care, but more than that, we make homes feel like homes again.

24 Hour Home Care

When support is needed around the clock, it can be hard to hand that responsibility over to someone else. We understand that trust is everything. That’s why our 24-hour care services are designed to feel like an extension of the family. We remain present without being overbearing—responsive, calm, and always just a moment away.

Personal Care Services

There’s dignity in having your personal needs met in a way that doesn’t feel clinical or rushed. We help with bathing, grooming, toileting, dressing—all in a way that’s gentle and guided by your comfort. We’re careful to never turn something personal into something procedural. We take our time. We listen. And we always knock before entering.

Overnight Care Services

Nights can be the hardest. Whether it’s anxiety, disrupted sleep, or just needing to know someone’s nearby, our overnight care offers steady presence when it’s needed most. We’re not there to disturb or hover. We’re there to reassure, assist, and make sure rest feels safe and undisturbed.

Disability Care Services

Supporting someone with a disability is not about tasks—it’s about understanding. Every person has their own rhythm, their own strengths, and their own way of moving through the world. We honour that. Our disability care isn’t built on assumptions. It’s built on listening, adapting, and making sure support strengthens independence, not takes over.

Disability Support Services

Whether it’s engaging with the community, building life skills, or navigating employment pathways, our disability support focuses on empowerment. We walk beside participants as they explore what’s possible. We don’t set ceilings. We support exploration, growth, and dignity in every interaction.

Complex Care Services

When medical needs are layered and ongoing, it takes a team that’s not only trained but deeply attentive. Our complex care services are provided by skilled professionals who take the time to learn what each condition requires, but more importantly, what the person living with that condition prefers. We bring clinical expertise, yes—but we also bring patience, presence, and clarity.

High Care

For individuals with high-level needs—whether due to advanced age, disability, or health deterioration—we offer steady, tailored care that never loses sight of the individual behind the need. It’s not just about having skilled carers. It’s about having carers who stay, who listen, and who respect the whole person.

NDIS Social and Community Participation

We don’t just support people in their homes—we help them get back out into the world, in ways that feel safe, supported, and meaningful. From attending community events to developing friendships or hobbies, we make social participation possible without pressure. You choose how much or how little—we’re just here to make the experience easier and more enjoyable.

Behaviour Support NDIS

When behaviour becomes a form of communication, our team listens. We’re experienced in providing behaviour support that is gentle, evidence-based, and centred on understanding—not control. We collaborate with families, specialists, and the individuals themselves to ensure support plans actually work in real life. No judgment. Just patient, ongoing support.

We’re not a one-off visit. We’re not just another provider. We’re the people who take the time, who stay consistent, who know that real care has less to do with checklists and more to do with connection.

Specialist Care Services

Some conditions change more than just the body—they shift family dynamics, alter routines, bring uncertainty, and sometimes, unspoken fears. At Support Network, we understand that no diagnosis ever affects just one person. That’s why our specialist care services are not built around protocols—they are built around people, and everything that comes with them.

We don’t just focus on care. We focus on how to live well through the condition, how to support families in the everyday, and how to help loved ones breathe a little easier knowing that someone is there—not just in the room, but truly present.

Every condition we support is approached with understanding, not assumptions. Here's how we care, condition by condition.

Arthritis Home Care

Living with arthritis often means quietly adapting to pain that returns again and again. We don’t rush. We work around each person’s pace—making movements easier, offering gentle physical support, and helping with those everyday tasks that stiff joints often make harder. Whether it’s mornings that take longer or evenings that feel heavy, we’re there with quiet presence. And we make sure families don’t feel like they’re left managing it alone.

Autism Care

Autism is not a single shape—it’s a broad spectrum of needs, preferences, sensitivities, and strengths. We take time to understand how someone communicates, what soothes them, what overwhelms, and what brings joy. Our support respects patterns and rituals, without ever pushing past comfort zones. We help families find balance, not by changing their child—but by honouring them and working with who they already are.

Cancer Care

Cancer takes more than a physical toll—it brings waves of emotional exhaustion, fear, and sometimes silence. Our role is to steady the ship. We offer calm, professional care, whether during active treatment or recovery at home. From medication management to emotional reassurance, we walk gently beside both the individual and the family. Our care holds space for good days, tough days, and every uncertain in-between.

Epilepsy Care

When seizures are part of someone’s life, care must be alert, informed, and deeply responsive. We make sure plans are in place and families feel supported—not just in emergencies, but in everyday routines. Our support is consistent and grounded in safety. But more than that, we build confidence. We help individuals feel less defined by the condition, and more supported in leading a full life.

Heart Disease Care

Living with heart disease means adjusting how things are done, without losing independence. We step in quietly, supporting with exercise routines, monitoring health signs, helping with daily tasks—always in line with what the person needs and never more than that. We build trust slowly. We create a rhythm that doesn’t feel clinical. And most of all, we stand by both the individual and their family as things change.

Huntington’s Disease Care

Huntington’s requires a very particular kind of care—one that adjusts as symptoms progress, but also one that acknowledges the emotional impact on families. Our team is patient, specialised, and grounded. We help with everything from mobility changes to behavioural shifts, but we never forget the person behind the condition. We’re there when things get hard, when words get lost, and when strength feels thin. You don’t go through it alone.

Mental Health

Mental health care isn’t about offering quick fixes—it’s about showing up, consistently, and without judgment. Whether it’s depression, anxiety, PTSD, or any other mental health condition, we listen. We support without pressure. And we work with both individuals and families to stabilise routines, encourage self-care, and reduce feelings of isolation. We don’t try to take over—we walk alongside, gently and steadily.

Motor Neurone Disease Care

This is a condition that slowly alters the way someone moves, speaks, and connects. It takes a sensitive, skilled approach, and a deep understanding of how to preserve independence for as long as possible. We provide support with dignity, assistive devices, physical comfort, and emotional support. Families are often deeply affected too—and we’re there to hold their hands, guide them, and make the harder days feel less overwhelming.

Muscular Dystrophy

With Muscular Dystrophy, strength is not constant. We adapt with it—offering mobility support, helping with personal care, and making sure everyday activities don’t feel impossible. We help individuals remain active in ways that suit them, building plans that flex with changing needs. We bring understanding, not just assistance. And we make sure no one feels like their life has shrunk because of their diagnosis.

Out of Hospital Care

Coming home after a hospital stay often feels like a relief—but it can also bring uncertainty. We provide a smooth transition, taking care of medications, personal care, meals, and follow-up routines. We liaise with your medical team to ensure continuity of care, while easing the pressure off families. We help people settle back in—not just to their homes, but to themselves.

Parkinson’s Disease Care

Parkinson’s doesn’t move in a straight line. Some days are easier. Others require more time, more hands, more patience. Our team understands the subtle signs—those shifts in movement, energy, or emotion—and we respond without rushing. We support independence as long as possible, with dignity at the heart of everything we do. Families feel our steadiness, and that matters more than we can say.

Palliative Care

End-of-life care is not about giving up—it’s about giving presence. We provide palliative care that is calm, respectful, and tuned into the needs of both the individual and their loved ones. Comfort, dignity, and pain management are our focus, but so is emotional support. We help create space for what matters most—whether that’s time with family, quiet reflection, or simply peace.

Dementia Care

Dementia affects memory, yes—but it also touches the soul of a household. Our care is designed to meet people where they are, not where they used to be. We anchor routines, gently redirect confusion, and offer companionship that doesn’t rely on remembering names. For families, we bring reassurance, tools, and guidance, so they can stay connected without burning out. We honour the whole journey.

Home Care Services Across Shoalhaven

Wherever care is needed in Shoalhaven, we show up—not just physically, but with real presence and care that fits into your life, not over it. Our support stretches across towns, coastlines, and quiet communities, because we believe no one should go without the help they need at home. You won’t find us working from a distance—we’re already out there, driving through local streets, stepping into homes, and being part of people’s day in a way that’s consistent and calm.

We’re not limited to one part of Shoalhaven. From familiar faces in local suburbs to reaching out to those in the quieter pockets, we bring the same commitment, no matter the postcode.

Wherever you are in Shoalhaven, you’re not out of reach. Our carers know these communities, and more importantly, they understand the people who live in them. That’s what makes the care feel local—not just in distance, but in spirit.

Choosing the Right Home Care Provider to Meet Your Needs

It’s not always easy to decide who should support you or your loved one at home. And it shouldn’t be taken lightly. Real care isn’t about brochures or polished promises—it’s about what happens when someone steps into your home. The right provider doesn’t just offer help. They offer relief, trust, and a sense that you’re still in charge of your own life.

You might start by asking yourself: do they really listen? Do they treat you like someone to care for, or just someone to manage? Can they adapt when your needs shift, or when life throws something unexpected your way?

Ask about flexibility, too. Rigid care often ends up being more of a burden than support. You deserve care that moves with you. And check how they choose their staff—not just for qualifications, but for kindness. That matters more than most people admit.

At the end of the day, you’re not looking for just a service. You’re looking for a team that respects your home, your pace, and your way of living. That’s what makes a provider the right one.

How Our Home Caregivers Are the Best in Town

Care isn’t something that can be taught with a manual—it’s something that comes from how a person understands others. Our caregivers aren’t just qualified. They’re chosen because they lead with empathy, not ego. Every one of them is trained, checked, and trusted—but more than that, they know how to be steady in someone else’s space.

Our carers don’t follow a system. They follow the person. If someone likes their breakfast a certain way or needs time before a morning routine, our team notices. If there’s a better way to offer support, they’ll find it. And they don’t wait for permission to be kind—they carry it with them, every day.

We don’t hire based on paperwork alone. Every team member goes through background checks, proper training, and ongoing reviews. But we also look at how they speak, how they wait, how they treat someone who’s having a hard day. These are the things that build trust—not what’s written in a profile.

Culturally Aligned Caregivers

Care should never feel out of step with your language, your customs, or your way of life. We make sure you’re supported by someone who understands where you’re coming from—not just medically, but culturally. That’s why we’ve taken the time to build a team that reflects the people we serve.

Whether it’s the food you eat, the way you communicate, or the quiet values that shape your day, we find someone who respects that. No one should feel like a stranger in their own home—especially when they’re being supported.

We offer support workers from many cultural backgrounds, including:

• Arabic
• Bangladeshi
• Cambodian
• Chinese
• Greek
• Guyanese
• Indian
• Indonesian
• Italian
• Nepalese
• Spanish
• Thai
• Vietnamese

Each brings not just language and understanding, but a quiet respect for how care should feel—familiar, comfortable, and aligned with your life, not foreign to it.

Home Care Funding Options

Getting the right care at home matters, but what often gets in the way is not the care itself—it’s figuring out how to pay for it. Some families rely on government support. Others decide to arrange things privately. Either way, the most important thing is knowing what’s possible and having someone there to walk through it with you.

We don’t hand you a list of prices or make you decode complicated terms. We sit down and go through it together. Whether you're eligible for government help or you’re covering care on your own, we treat both paths with the same care and attention.

NDIS

For people living with a disability, the NDIS provides support that can cover a broad mix of services—from personal care to help around the home and support getting out into the community. It’s not always clear where to start, and that’s where we come in. We help make sense of the plan, explain what the funding can be used for, and then build care that reflects what the person needs—not what a template says.

Home Care Packages

Older Australians may be approved for a Home Care Package through My Aged Care. It can take some time to get started, but once it’s in place, it helps cover regular care at home—things like personal care, domestic help, transport, and more. We help make the most of each package, without pushing past what someone actually wants. Some weeks the needs are big, some weeks they’re small—we work around them all the same.

Private Care Funding

Sometimes families decide not to wait. Or maybe the care needed doesn’t quite fit into a funded package. That’s when private care steps in. We offer flexible support that can be arranged quickly, adjusted easily, and built entirely around the household’s rhythm. There are no lock-ins. No assumptions. Just care, when and how it’s needed.

However you’re funding your care—whether through a government package or your own arrangements—it doesn’t change how we show up. Our focus stays on people, not paperwork. And we make sure every step feels clear, calm, and in your hands.

Contact Us

If you're exploring home care for yourself or someone close to you, we’re here to help make things clear. We start by offering initial advice and take time to understand what you’re looking for. Whether you’re considering government-funded services, looking into private options, or just needing guidance, our care team is ready to support you.

At Support Network, we believe that good care should feel steady, respectful, and focused on improving your quality of life. Call us on 1300 671 931 to talk through the options with someone who listens.