Our Home Care Services

There’s something incredibly comforting about knowing that someone has it all covered for you. No rushing, no ticking boxes—just real care, the way it’s meant to be. We don’t skim the surface or treat you like just another name on a list. We take the time to understand what’s important to each person we support—how they live, what they value, and where they feel most themselves.

That’s why our services don’t come as pre-set packages or generic options. They unfold from real conversations, carefully guided by what each person wants to hold onto—whether it’s their morning walk, their independence, their privacy, or just the quiet reassurance that someone’s close by if needed. We’re here for all of it.

We cover everything—and we mean everything—because real care isn’t selective. It shows up in the little things just as much as the big ones. Whether it’s basic support or complex care, we are the team that listens first, adapts gently, and walks beside you at every stage.

Home Care

Home is more than just four walls—it’s where memories live, routines matter, and where people feel most safe. Our home care services are designed to protect that feeling. We step into your space respectfully, offering help that doesn’t intrude, but blends seamlessly into your everyday life. Whether it’s helping with morning routines or supporting light mobility tasks, our team makes sure that care feels natural—not clinical.

Daily Living

Some days call for a little help getting started, others just need a steady presence in the background. Our Daily Living support is about keeping things running smoothly, whether that’s help preparing meals, organising medications, or managing household tasks. We focus on supporting independence, not replacing it—because your rhythm still matters.

Domestic Assistance

Clean spaces, tidy kitchens, laundry sorted, and dust off the shelves—yes, it all adds up. Our Domestic Assistance service brings order and calm back into homes, with a warm presence you can rely on. We do the work thoroughly, but it’s our attitude that sets us apart. No task is too small or too “ordinary” for us to care about.

24 Hour Care

Sometimes, care needs don’t clock off after dinner. They continue into the night, across weekends, during holidays. Our 24 Hour Care service is designed for those who need around-the-clock support—either due to a condition, safety concern, or the comfort of not being alone. We rotate trained, compassionate carers who never make the home feel like a hospital but instead, like a place where help is always close.

Personal Care

There’s a deep vulnerability that comes with asking for personal care. We never take that lightly. Whether it’s assistance with showering, grooming, or getting dressed, our team delivers these services with dignity and kindness. Everything is done with consent, respect, and the same gentleness we’d offer to our own families.

Overnight Care

Rest is essential—but it’s not always easy for those with health conditions, night anxiety, or mobility issues. Our Overnight Care service provides support through the quiet hours. Whether it’s staying on standby for reassurance or actively assisting with needs during the night, we’re there—quietly, reliably, and with empathy.

Disability Care

Living with a disability shouldn’t mean compromising on quality of life. Our Disability Care focuses on what’s possible, not what’s limiting. We tailor our support around strengths and goals, helping participants navigate each day with more ease, joy, and confidence. From mobility to communication and daily tasks, we support each person at their pace.

Disability Support

Our Disability Support service expands beyond care—it’s about advocating, empowering, and ensuring our participants are included in decisions, choices, and daily opportunities. From helping with transport to enabling community access, we aim to remove barriers, not just manage them.

Complex Care 

Some conditions require intricate, ongoing support—and we’re equipped for that. Whether someone is living with neurological conditions, acquired injuries, or progressive illness, our Complex Care team works with precision and care. We collaborate with medical teams, allied health professionals, and most importantly, families—to create care plans that truly reflect what the participant needs.

High Care

For individuals requiring intensive, consistent care—whether due to age, disability, or chronic illness—our High Care service provides medical-grade assistance in a home-based environment. Our team is trained in advanced care techniques and equipped to handle feeding tubes, catheter care, and more. We keep communication open, documentation clear, and focus unwaveringly on comfort and safety.

Social and Community Participation

Everyone deserves to feel included. We help our participants reconnect with the world around them—through clubs, hobbies, social events, or just grabbing a coffee at their favourite café. Our Social and Community Participation service is tailored to personality and passion. We don’t just schedule outings—we share experiences.

Behaviour Support

We understand that behaviours of concern often stem from unmet needs, trauma, or emotional challenges. Our Behaviour Support services are grounded in empathy and guided by evidence-based practices. We work with psychologists and therapists to develop support strategies that not only respond to behaviours, but address what’s underneath—with compassion, not judgement.

Specialist Care Services

Some journeys are complex. They bring with them new routines, quiet fears, shifting emotions—and the realisation that life may not go back to how it once was. But that doesn’t mean it can’t still be full, meaningful, and deeply human. We provide Specialist Care Services that go beyond clinical routines. Our goal is to preserve the richness of each life we support—especially when health conditions bring in new challenges.

We don’t just step in with a checklist—we arrive with empathy, insight, and a readiness to learn from the person and their family. Because when it comes to specialist care, it’s never one-size-fits-all. It’s always personal. Always evolving. Always grounded in dignity.

We Provide Dedicated Support Workers For:

Arthritis Care

People who live with arthritis experience overwhelming tiredness even while performing regular things like shirt-buttoning and jar-opening and gardening walks. Support workers at our organization provide assistance extending beyond physical needs. The support workers offer both patience and encouragement together with practical ways to deal with stiffness and pain management. The support workers create safe empowering activities for participants to maintain their ability to handle daily tasks effectively.

Autism Care

Autism presents differently for everyone, and we honour that uniqueness. Our autism care focuses on routine, clarity, and understanding—not control. Whether supporting communication, sensory processing, or social interactions, we create calm environments where participants feel seen and safe. We involve families closely, because thriving is never just about the individual—it’s about the whole circle.

Cancer Care

Cancer affects more than the body—it affects identity, hope, energy, and emotion. Our cancer care service is rooted in gentleness. Whether it’s post-treatment support or help during a difficult round of care, we walk beside each participant with quiet strength. We support not only the person facing treatment but their loved ones who often carry invisible burdens too.

Epilepsy Care

Uncertainty can feel overwhelming when living with epilepsy. Our support workers are trained to respond swiftly, calmly, and with confidence during seizures. But our care goes beyond crisis—it’s about creating structure, reducing triggers, and building trust so participants can live fully, not fearfully.

Heart Disease Care

Every heartbeat matters. For individuals managing heart disease, fatigue and anxiety can weigh heavily. We offer lifestyle-based care—supporting rest, medication routines, nutrition, and stress reduction—without disrupting daily life. We’re here to steady the pace, keep an eye on health indicators, and ensure no step is taken alone.

Huntington’s Disease Care

Progressive conditions like Huntington’s need more than technical care—they need emotional intelligence and patience. We focus on preserving independence as long as possible, while slowly adapting to changing needs. Family education, emotional support, and gentle communication are part of how we care.

Mental Health

Mental health isn’t separate from physical health. It influences every part of life. Our team approaches mental health support with discretion, insight, and deep respect. Whether someone is navigating anxiety, depression, trauma, or mood-related conditions, we’re there with tools that support—not fix. We never rush, never force—just offer grounded presence, day by day.

Motor Neurone Disease Care

With MND, life can change rapidly. That’s why we bring consistency—through familiar carers, stable routines, and equipment that supports function and comfort. We adjust care plans frequently, always listening to the participant and their family about what matters most right now. Comfort, dignity, and calm are our priorities.

Muscular Dystrophy

Living with muscular dystrophy involves unique physical and emotional realities. Our carers are trained in mobility assistance, respiratory support, and energy conservation strategies. But we also prioritise self-expression, freedom, and activities that bring joy—because people are always more than their diagnosis.

Out of Hospital Care

Returning home after surgery or hospitalisation can be disorienting. We ease that transition. Our Out of Hospital Care ensures people don’t feel lost or vulnerable during recovery. We liaise with medical teams, help manage medications, monitor for changes, and support rest and gradual independence.

Parkinson’s Care

Parkinson’s brings on unpredictable changes—tremors, slowness, speech shifts—and they all require patience. We’re skilled in adapting care hour by hour to match the participant’s condition that day. Whether it’s support with fine motor tasks, walking assistance, or just a calm presence to prevent frustration, we’re tuned in to what’s needed—without needing to be asked.

Palliative Care

Palliative care is about living, even in the final chapters. It’s about comfort, peace, legacy, and presence. We create space where pain is managed, stress is eased, and each moment is as meaningful as it can be. We work closely with families—supporting spiritual, emotional, and physical needs. We don’t just provide care—we become part of the circle that carries love forward.

Dementia Care

Dementia is hard—for the person experiencing it and for those who love them. We offer care that is anchored in familiarity, routine, and reassurance. Our team knows how to gently reorient, de-escalate confusion, and provide companionship without forcing memory or correction. We create a world that feels safe, and we help families breathe easier, knowing their loved one is held with respect and warmth.

Home Care Services Across Hobart

Wherever you are in Hobart, care should never feel out of reach. We make it a point to bring personalised, high-quality home care directly to your doorstep—no matter the suburb, postcode, or distance from the city centre.

Our teams are mobile, responsive, and deeply embedded in the local community. Whether it’s a quiet neighbourhood on the edge of town or a bustling spot near the centre, we’re already there—walking beside individuals and families, helping them live life with dignity, comfort, and confidence.

We proudly offer home care support across all areas of Hobart, including:

• Sandy Bay
• Battery Point
• West Hobart
• South Hobart
• New Town
• Moonah
• Glenorchy
• Lenah Valley
• Mount Stuart
• North Hobart
• Kingston
• Bellerive
• Rosny Park
• Howrah
• Taroona
• Claremont
• Austins Ferry
• Montrose
• Blackmans Bay
• Tranmere
   

Our services are designed to travel with heart and purpose—so no matter where you live in Hobart, you’ll never feel left out or overlooked. We don’t just cover suburbs—we build long-term, localised support systems that genuinely fit the lives of the people we serve.

Choosing the Right Home Care Provider to Meet Your Needs

Home care is personal. Taking time to select the correct healthcare provider should never be rushed. Choosing the right home care provider implies a thorough contemplation process and complete disclosure of essential details. We want to guide families toward well-informed decisions because the perfect professional match can completely reshape personal life quality.

Here are a few important things to consider when selecting a home care provider:

• Approach to Care: Are they flexible, compassionate, and participant-led? The best care adapts to you—not the other way around.
   
• Range of Services: From personal care to 24-hour support—do they cover what you’ll need now and as things change?
   
• Staff Qualifications: Are their carers fully trained, screened, and experienced in both everyday and complex care?
   
• Cultural Understanding: Do they provide support that respects language, culture, and individual beliefs?
   
• Consistency and Communication: Do they keep you in the loop, involve families, and offer continuity of carers?
   
• Reputation: Do they come recommended, with strong local ties and real stories of support behind them?
   

Care is more than a service—it’s a relationship. And choosing right means choosing someone who’ll respect, listen, and truly show up when it matters.

How Our Home Caregivers Are the Best in the Town

The heart of everything we do lies in the hands of our caregivers. We don’t believe in sending just anyone into your home—we believe in sending someone who truly belongs there. Our caregivers are more than qualified—they’re deeply compassionate, endlessly respectful, and entirely focused on you.

Every carer in our team goes through rigorous checks:

• Comprehensive background screening
• Reference verifications
• Certification in aged and disability care
• Ongoing training in participant safety, dignity, and emotional care
   

But what makes them exceptional isn’t just a certificate. It’s the way they walk through the door—with calm presence and genuine kindness. It’s how they respect routines, honour choices, and never treat care like a transaction.

They follow a participant-first model—meaning their loyalty lies not with task lists or rigid agency policies, but with the people they support. That’s why families across Hobart trust us again and again.

Culturally Aligned Caregivers

We know how powerful it is to be supported by someone who speaks your language, understands your customs, and recognises the unspoken parts of your life. That’s why our team includes culturally aligned support workers who are trained and trusted to offer care that’s both professional and deeply respectful of cultural identity.

We offer dedicated caregivers from a wide range of backgrounds, including:

• Arabic Disability Support Workers
• Bangladeshi Disability Support Workers
• Cambodian Disability Support Workers
• Chinese Disability Support Workers
• Greek Disability Support Workers
• Guyanese Disability Support Workers
• Indian Disability Support Workers
• Indonesian Disability Support Workers
• Italian Disability Support Workers
• Nepalese Disability Support Workers
• Spanish Disability Support Workers
• Thai Disability Support Workers
• Vietnamese Disability Support Workers

Care is never one-size-fits-all. It's tailored, familiar, and always personal—just the way it should be.

Home Care Funding Options

One of the first questions families often ask us isn’t about care itself—it’s how they’ll manage it. And that’s completely understandable. Care is deeply personal, but it also needs to be practical. We make sure that your focus stays on well-being, not paperwork or pressure. Whether you’re receiving government support or funding care privately, we’re here to guide you through every step.

We support both government-funded care and private care options, and we help you make sense of what’s available—clearly, honestly, and without overwhelm. No question is too small. No form is too much trouble. From the moment you reach out, we walk you through it all.

NDIS (National Disability Insurance Scheme)

If you or your loved one is living with a permanent disability, you may be eligible for NDIS funding. We’re a registered NDIS provider, offering fully tailored support that fits your plan, your goals, and your pace. Whether you're just starting your NDIS journey or need help managing your plan, our team is here to support you.

Home Care Packages (HCP)

For older Australians, the government’s Home Care Packages provide funding for in-home support—from basic care needs to complex services. We help you apply, understand your level, and get the most from your package without feeling lost in the process.

Private Care Funding

Not all care is funded through government support—and that’s okay too. Many families choose to privately fund care for peace of mind, faster access, or more flexibility. We offer fair, transparent rates and can tailor a plan that works within your means.

Whether your care is fully funded, co-funded, or privately paid, Support Network ensures it’s delivered with the same compassion, dignity, and dedication every single time.

Get With Us

Need support that feels right for you or a loved one? Whether you're looking for in-home care services, urgent care service, or something more specific like meal preparation or clinical care, we’re here to help. Our friendly team provides a broad range of aged care services and healthcare services tailored to individual goals—not just a type of care.

From short-term care to affordable home care packages, we design every personalised plan with care, compassion, and clarity. Whether it’s part of a government initiative or privately arranged, we offer real assistance to clients in navigating aged care facilities, access to health care, and everyday support like meal planning.

If you're exploring options or simply don’t know where to start—reach out. There’s no pressure, just guidance grounded in experience and kindness.