Our Home Care Services

There’s something quiet but powerful in knowing someone is looking out for you. Not because they have to—but because they want to. That’s how we see our role.

We’re not just a service provider. We’re the ones who step in when things feel uncertain, the ones who gently take over the responsibilities that have become overwhelming, and the ones who stay present when others have moved on. We don’t just offer help—we offer peace of mind.

Every individual has a rhythm, a way of moving through life. We take the time to understand that rhythm—then we build care around it. Whether it's a few hours of help each week or full-time support, our team delivers services that feel thoughtful, respectful, and personal. Every plan is different because every story is different.

Home Care

Home should always feel like a safe haven. For many, it’s where healing begins and confidence is rebuilt. Our home care service is not about checking in and out—it’s about being there with intention. We assist with everyday tasks, help maintain your routines, and create a supportive environment where people feel valued, seen, and steady on their feet again.

Daily Living

It’s not just about doing things for someone—it’s about helping them do things again. Our daily living support empowers participants to take back control—whether that’s making a cup of tea, heading out for a walk, or getting through the morning routine with less struggle and more dignity. We move at your pace, always.

Domestic Assistance

A clean home does more than keep things in order—it lifts spirits. From laundry to vacuuming, dishwashing to dusting, our domestic assistance service ensures your space reflects your sense of comfort and calm. We come in quietly, take care of the mess, and let you breathe a little easier.

24 Hour Care

You need to know that someone is watching over you during all hours to recover your sense of safety. Our 24-hour care service provides the comfort needed to make it a reality. Our team stays nearby for complete coverage during every hour because our patients need us for recovery support or require help with complex medical conditions or constant care.

Personal Care

We understand the intimacy of personal care. Bathing, dressing, grooming—these are deeply private moments. That’s why our team approaches them with the utmost respect. We focus on preserving dignity, building trust, and helping each person feel good in their own skin.

Overnight Care

The night can feel long for someone living with uncertainty. Restlessness, anxiety, or discomfort can make it harder to relax. Our overnight care service ensures someone is always there—to check in, offer comfort, and respond to any needs that arise when the world goes quiet. You can sleep knowing you’re not alone.

Disability Care

Disability care isn’t a one-size-fits-all approach. It’s about understanding someone’s physical, emotional, and social needs—and supporting them holistically. Our team works closely with each participant, their family, and support networks to create tailored plans that foster independence, confidence, and joy.

Disability Support

We don’t just help people with disabilities—we support their entire lifestyle. Whether it’s accessing appointments, managing schedules, or building life skills, our disability support team makes sure every day has purpose and possibility. We stay consistent, reliable, and always ready to listen.

Complex Care 

When care becomes more intensive, we step in with a deeper level of skill and sensitivity. Our complex care services are designed for individuals living with multiple health needs, chronic conditions, or disabilities requiring a multidisciplinary approach. We work closely with healthcare professionals, family members, and therapists to ensure safety, stability, and continuity of care.

High Care

For participants who need constant medical attention or are navigating fragile health, our high care service brings qualified, compassionate professionals into their lives. We manage medications, monitor health, and stay vigilant—so families don’t have to shoulder the pressure alone. It’s not just care—it’s protection.

Social and Community Participation

Staying connected to the world outside is just as important as feeling supported at home. We help individuals engage with their community, attend events, join group activities, and enjoy simple outings that bring joy. Social participation boosts confidence and emotional wellbeing—and we’re here to make it possible, no matter the barriers.

Behaviour Support

Everyone has a reason for how they respond to the world. Our behaviour support specialists work patiently with participants who live with behavioural challenges—offering understanding, not judgment. We use proven strategies, work closely with therapists, and build consistent routines to bring more calm, safety, and self-regulation into everyday life.

We’re not here to rush. We’re not here to take over. We’re here to make life feel a little easier, a little lighter, and a lot more supported.

Specialist Care Services

When someone is diagnosed with a serious condition, life doesn’t stop—but it does change. Routines shift. Emotions rise. And sometimes, it feels like the world becomes smaller and harder to navigate. That’s where we come in—not with grand gestures or heavy words, but with hands that help and hearts that understand.

We believe every condition deserves its own kind of care—because no two journeys are ever the same. We don’t just support individuals—we walk with families, side by side, lifting burdens where we can, offering clarity where there’s confusion, and holding space when there are no words. We meet each condition with knowledge, with patience, and with an unwavering belief that life—no matter its shape—still holds value, connection, and joy.

Arthritis Care

Living with arthritis can feel like every movement takes negotiation. Some days are better than others—but when it flares up, even the smallest task becomes daunting. We focus on reducing daily strain. From supporting mobility routines to assisting with meal prep and bathing, we help maintain independence while respecting limitations. We work with gentle hands and slow steps—because we know how much every movement matters.

Autism Care

Autism isn’t something to fix. It’s a world to understand. We don’t bring in cookie-cutter support plans—we build our approach around the individual’s way of seeing and responding to the world. Whether it’s sensory support, communication tools, or structure and routine, we follow their lead while offering consistent support. And we don’t forget the family—we’re here to ease the weight and build trust over time.

Cancer Care

Cancer changes more than the body—it shifts the emotional landscape of everyone involved. With cancer care, we’re quiet when needed and strong when called for. We assist with pain management routines, emotional support, transport to treatments, and home adjustments. We hold the space for tears, for rest, and sometimes, for hope to return when it has faded.

Epilepsy Care

When seizures are a part of life, unpredictability becomes an unwelcome visitor. Our epilepsy care is grounded in safety, preparedness, and dignity. We stay close, recognise the signs, know the protocols, and make sure the environment supports calmness and routine. It’s about more than just management—it’s about helping people live with confidence, not fear.

Heart Disease Care

Living with heart disease means tuning into your body every day. We provide assistance that doesn’t just support physical needs, but also reinforces a healthier lifestyle. From medication reminders to exercise support and emotional reassurance, we help people make small, meaningful changes—without ever feeling alone in the process.

Huntington’s Disease Care

This condition doesn’t follow a straight path. It challenges the body, the mind, and the family. With Huntington’s, we move carefully and consistently, adjusting care as the condition evolves. We focus on communication, safety, and meaningful engagement. We understand the toll it can take on loved ones, so we extend our care to the whole family unit—because no one should carry this alone.

Mental Health

Mental health isn’t invisible. It shows up in daily life, often quietly and painfully. Our care supports people living with anxiety, depression, bipolar disorder, PTSD, and more. We create safe spaces where routines feel achievable, emotions are met without judgment, and healing can unfold at its own pace. We see the person—not the diagnosis.

Motor Neurone Disease Care

As strength fades, so does the sense of control. But dignity doesn’t have to. Our team provides specialist care for MND, offering physical support with mobility, personal care, and assistive devices—while also respecting the emotional complexity of the condition. We’re steady, we’re gentle, and we’re always close by.

Muscular Dystrophy

With muscular dystrophy, it's not just about physical support—it’s about encouragement, routine, and long-term planning. We offer structured support that evolves alongside changing needs. From wheelchair support to physiotherapy routines, we help ensure the individual feels empowered, not limited, in their daily life.

Out of Hospital Care

Hospitals can feel clinical. Home is where recovery often truly begins. We help people transition back home safely—after surgery, illness, or an extended hospital stay. Our team manages medication schedules, rehabilitation tasks, wound care, and emotional support to prevent setbacks and restore confidence.

Parkinson’s Care

Parkinson’s doesn’t just cause tremors—it shakes routines, disrupts speech, and changes how people move through the world. We work patiently through each stage. From assistance with fine motor tasks to emotional regulation and fall prevention, we stay present. And when words become harder, we listen more deeply.

Palliative Care

This is care that comes not with urgency—but with softness. Palliative care is about comfort, dignity, and companionship. We support individuals and families in creating space for peace. We manage symptoms, ease pain, and bring quiet presence. We don’t talk about endings—we hold onto the life that still exists in every moment.

Dementia Care

With dementia, memories may slip away—but people remain. We never treat someone by their diagnosis. Our dementia care is full of patience, routine, and sensory engagement. We use reminiscence tools, music, gentle routines, and familiar objects to ground our participants. And when moments of confusion or agitation rise, we meet them with calm, never force.

Home Care Services Across Darwin

Darwin is more than a location on a map—it’s a community of people from all walks of life. And every corner of it deserves care that feels personal, respectful, and right at home. That’s what we aim to bring—not just services, but connection, wherever you are.

We don’t limit our care to a postcode or suburb line. Whether you’re living in the heart of the city or tucked into the quiet edges of the outskirts, Support Network brings the same level of dedication, warmth, and attentiveness—right to your doorstep.

Here’s where we proudly serve:

• Darwin CBD
• Casuarina
• Palmerston
• Nightcliff
• Fannie Bay
• Karama
• Winnellie
• Larrakeyah
• Jingili
• Parap
• Stuart Park
• Coconut Grove
• Rapid Creek
• Tiwi
• Moil
   

Wherever your home is, we come prepared—with a personalised plan, a familiar face, and a commitment to making your day just that bit easier. In Darwin, we’re not just a service—we’re a neighbour who shows up, rain or shine.

Choosing the Right Home Care Provider in Darwin

Not all care is created equal—and not all providers take the time to understand you. Choosing the right home care provider isn’t about flashy promises or long checklists—it’s about trust, empathy, and a sense of belonging.

When you’re deciding who to bring into your home—or your loved one’s—it’s worth asking:

• Do they really listen to what we need?
   
• Are their services tailored or just templated?
   
• Will I see the same carer, or a new face every time?
   
• Are they experienced with specific conditions or cultural needs?
   
• Do they offer support that extends to the family too?
   
• Are they transparent, responsive, and easy to reach?
   

At the heart of good care is a relationship. You should feel understood, not managed. Comfortable, not watched. Uplifted, not overwhelmed. Whoever you choose, make sure they see you first—before your diagnosis, your age, or your paperwork.

How Our Home Caregivers Are the Best in Town

The people who walk through your door matter. They’re not just support workers—they’re the ones who bring calm to chaos, routine to the rush, and comfort when everything feels off balance. We take that responsibility seriously.

Our caregivers aren’t just certified—they’re chosen for their compassion, their patience, and their ability to connect with real people, in real situations. They’re rigorously trained, their backgrounds are thoroughly checked, and we don’t place anyone until we know they’re ready—ethically, emotionally, and professionally.

But more than their credentials, what sets them apart is how they show up. They don’t follow instructions from an agency script. They centre the participant, every single time. They ask questions. They adapt. They see the person in front of them—and they work in rhythm with that person’s needs and energy.

When you invite one of our carers into your home, you’re welcoming someone who treats your space, your traditions, and your routines with the same care they would offer their own family.

Culturally Aligned Caregivers

We know that care is deeply personal. Sometimes, comfort comes from being understood—not just in language, but in culture, customs, and shared values. That’s why we proudly offer carers from diverse backgrounds, so no one ever feels out of place in their own home.

Here are just some of our culturally aligned support workers available across Darwin:

• Arabic Disability Support Workers
• Bangladeshi Disability Support Workers
• Cambodian Disability Support Workers
• Chinese Disability Support Workers
• Greek Disability Support Workers
• Guyanese Disability Support Workers
• Indian Disability Support Workers
• Indonesian Disability Support Workers
• Italian Disability Support Workers
• Nepalese Disability Support Workers
• Spanish Disability Support Workers
• Thai Disability Support Workers
• Vietnamese Disability Support Workers

It’s not just about having someone there—it’s about having the right someone. A person who gets you, who respects your world, and who makes each day a little more manageable and a lot more meaningful.

Home Care Funding Options

Finding the right kind of care is one part of the journey—understanding how to afford it is the other. At Support Network, we know that financial concerns can add unnecessary stress to an already emotional process. That’s why we walk with you, not just in care, but through funding too—whether you’re supported through government funding or looking for private options.

You don’t need to navigate the system alone. We help families understand what they're eligible for, how to apply, and how to make the most of their funding—without the overwhelm.

NDIS (National Disability Insurance Scheme)

If you or your loved one lives with a disability, the NDIS may cover a range of care services. We provide NDIS-approved support that is built around the participant’s goals—not around what's easiest to offer. From daily living assistance to social participation and behaviour support, our services meet participants where they are.

Home Care Packages (HCP)

Older Australians may qualify for government-funded Home Care Packages to help them remain at home longer. We tailor our support to match the package level—whether it’s basic daily help or more complex care. We don’t just manage the services—we offer guidance on how to get started, what’s included, and how to keep things running smoothly.

Private Care Funding

Not all care fits into a government box—and sometimes families prefer a more flexible, direct approach. We offer private care options that allow for complete personalisation, immediate access, and consistent support without waiting lists or eligibility criteria.

Whichever path you’re on, we’re here to simplify it—and make sure you never feel alone while figuring it all out.

Contact Us

Whether you're exploring residential care or personal services at home, our friendly team is here to guide you. We offer a comprehensive range of support—from meal preparation to social interaction—all delivered by a fantastic care team with real heart. As a trusted aged care provider, we support eligible people with a wide range of tailored solutions to improve quality of life through high-quality care.

If you're unsure what type of care fits your needs, we'll help you navigate the options—from Aged Care and residential care to our extensive range of personal services. With years of care experience, our friendly staff is here to make every day easier.

Reach out today to explore our range of services—and discover how the Support Network care team can bring quality care to your doorstep.