Our Home Care Services

No two lives are the same—and so, no two care journeys should be either. We don’t just deliver services; we show up with intention, with heart, and with a readiness to adjust our care to fit the shape of your life. Whether you're living with a disability, facing health challenges, or simply in need of extra support to continue living safely at home, we’re here—not to take over, but to walk alongside you.

We’re the ones who make sure that no detail is overlooked, that no concern goes unheard, and that care feels like care—not a routine. Every support we offer is shaped with flexibility, compassion, and a quiet sense of respect for each person’s choices, preferences, and pace.

Here’s how we bring it all together:

Home Care

At its heart, home care is about trust. About letting someone in—not just into your house, but into your day-to-day life. We honour that trust by tailoring care that feels light, helpful, and never intrusive. Whether it's gentle help getting ready in the morning, support with mobility, or simply a friendly face to check in regularly, our care teams bring warmth and professionalism to every visit. We help you stay at home on your terms—with your rhythm, your comforts, and your dignity fully intact.

Daily Living

Life flows in small, daily routines—meals, hygiene, errands, rest. When those routines get disrupted, independence can begin to feel out of reach. That’s where we step in. Our support workers provide assistance with daily tasks in a way that builds confidence rather than takes it away. From grooming and dressing to light exercise or cooking together, our aim is always to enable rather than replace. Every action is purposeful, every moment met with care.

Domestic Assistance

A clean, organised space does more than just look good—it creates calm, order, and a feeling of control. We provide domestic help that respects your home as your sanctuary. Whether it’s vacuuming, laundry, dusting, or kitchen tidying, we quietly take care of the load so you can breathe a little easier. And we always do it your way, not ours—because your home should still feel like yours when we’re done.

24 Hour Care

When needs are constant, our care is too. Our 24-hour care is designed for individuals who require continuous monitoring and assistance throughout the day and night. This level of care ensures that someone is always nearby to respond to changes, offer medication reminders, or provide physical support—no matter the hour. And even with round-the-clock presence, we maintain your privacy and autonomy as the priority.

Personal Care

Sometimes, the most sensitive care is the kind that matters most. Our personal care services are delivered with the highest level of discretion, respect, and professionalism. Whether you need support with bathing, toileting, grooming, or dressing, our carers approach each task with a gentle touch and a genuine desire to preserve your dignity and comfort.

Overnight Care

People experience nighttime vulnerability significantly when they must worry about their physical condition or their movement ability. With our overnight care we provide safety assurance along with peace of mind that help services will be accessible if needed while maintaining your needed restful sleep. Each patient gets both sleepover care support and active overnight monitoring that ensures constant backup throughout the entire night.

Disability Care

Living with a disability doesn’t mean living with limits. Our disability care services are tailored to help participants enjoy the full scope of daily life. We help individuals navigate their homes, communities, and goals with support that empowers rather than restricts. Every disability is different, and our care responds uniquely to each condition, each person, and each dream.

Disability Support

Access and inclusion combine with respect to form the core purpose of assistance. Our dedicated teams provide physical and emotional as well as social assistance to people with disabilities. We stand as formal allies and provide help for you to reach appointments and pursue your hobbies while participating in important activities. Young people with disabilities receive support from our disability support workers beyond the boundaries of their plans because we develop meaningful connections.

Complex Care 

Complex needs require skilled hands, trained eyes, and deeply attuned hearts. Our complex care services are designed for individuals with multiple medical or behavioural conditions that require specialised attention. We collaborate closely with families, health professionals, and support coordinators to ensure every layer of care is managed with accuracy and heart. There’s no rush, no assumption—just careful, consistent, holistic care.

High Care

For participants with high support needs, our team brings advanced care capabilities with a deeply respectful approach. This includes support with feeding tubes, hoist transfers, continence management, or other advanced care routines. Our carers are thoroughly trained and carefully matched to the participant's specific requirements—so the care not only meets medical standards but also feels personal, warm, and reassuring.

Social and Community Participation

Life happens beyond the four walls of home—and we’re big believers in helping participants stay connected with the world around them. Whether it’s joining a local group, attending events, or simply grabbing coffee at a favourite café, our support workers offer practical assistance and social encouragement so you can stay involved and active in your community. It’s not about being present—it’s about feeling included.

Behaviour Support

We understand that behaviours are often ways of communicating needs that aren’t easy to express in words. Our behaviour support services are grounded in patience, understanding, and collaboration. We work with trained behaviour practitioners to develop safe, positive approaches that honour each person’s dignity while reducing distress. Our goal is to build strategies that support both the individual and the people around them—calmly, consistently, and respectfully.

Specialist Care Services

When someone you love is living with a chronic condition or progressive illness, care becomes more than a checklist—it becomes a way of holding space. Our carers don’t rush the process. We meet individuals and their families where they are—physically, emotionally, and mentally—and walk forward with them. Each condition we support brings its own rhythm, its own challenges, and its own kind of resilience. And we’re here to honour that, in every step of care.

Arthritis Care

Arthritis isn’t just about joint pain—it’s about the slow shift in independence. Everyday tasks like buttoning a shirt or opening a jar can become frustrating. That’s where we step in—not to do things for someone, but with them, in a way that restores ease and comfort. We focus on preserving mobility, reducing physical strain, and creating environments that feel supportive, not limiting. For families, we also share tools and strategies that make life easier—because the care journey should never feel like a burden carried alone.

Autism Care

Our care for autism patients differs from person to person because autism lacks standardized characteristics. The approach we use considers the unique communication methods as well as sensory preferences together with emotional needs of each person. We establish trusting relationships before we start any work with people who have autism no matter their age. Our mission consists of providing safe conditions for natural growth through structured routines and social development programs. Each family member receives assurance and clear information alongside the space needed to feel present from our staff.

Cancer Care

Cancer care requires something deeper—something that goes beyond physical assistance. It asks for presence, empathy, and deep listening. We support individuals through treatment, recovery, or palliative stages with gentleness and grace. Whether it’s transport to appointments, help with meals, or just someone to sit quietly beside them, our team brings steady support. For families, we help carry the emotional weight, easing the pressure so love can take centre stage.

Epilepsy Care

Caring for someone with epilepsy involves preparedness, awareness, and calm. We don’t just know the protocols—we stay one step ahead. Our carers are trained to respond to seizures safely, to track patterns, and to provide both physical and emotional reassurance during and after an episode. We build consistent routines and environments that reduce triggers and increase confidence. For loved ones, it’s knowing someone’s there who truly understands—and that peace of mind is priceless.

Heart Disease Care

Heart conditions change the way a person lives—but they shouldn’t take away from the life itself. Our support includes assistance with medication, nutrition, mobility, and emotional wellbeing. We create care routines that feel manageable and supportive, while always keeping heart health top of mind. We also guide families through the complex needs that come with managing chronic illness—reminding them that they’re never in it alone.

Huntington’s Disease Care

Huntington’s is one of those conditions that slowly rearranges everything. It affects both body and mind—and impacts every member of the family. Our care focuses on preserving dignity, promoting calm, and adjusting as needs evolve. From movement assistance to behavioural support, we approach this with both expertise and heart. We also support families through transitions, offering practical care and emotional steadiness as they navigate the changes ahead.

Mental Health

Mental health support isn’t just about services—it’s about showing up without judgement, again and again. We work with individuals managing conditions such as anxiety, depression, PTSD, or schizophrenia. Our care focuses on stability, empowerment, and compassion. That might mean helping someone re-engage with community, supporting self-care routines, or simply being a constant presence on the hard days. We listen, adapt, and hold space, gently supporting both the person and their family.

Motor Neurone Disease Care

MND changes things quickly, and that can be overwhelming—for both the individual and their loved ones. We provide sensitive, hands-on care that respects how physically vulnerable this journey can be. Our approach includes mobility support, communication aids, and careful personal care. As the condition progresses, we adapt and respond with calm steadiness. And for families, we become an anchor—someone they can lean on without needing to ask.

Muscular Dystrophy

Living with muscular dystrophy often means dealing with fluctuating strength and increasing physical limitations. We provide care that encourages independence wherever possible, while stepping in when needed. Our carers are trained in lifting techniques, equipment handling, and personal care—all delivered with respect and encouragement. And for families, we help keep the focus on what’s possible, not what’s lost.

Out of Hospital Care

Coming home after a hospital stay can bring both relief and anxiety. We step in during this fragile transition, providing professional support that helps avoid readmissions and rebuild stability. Whether it’s wound care, medication monitoring, or help navigating follow-ups, we act as a steady bridge between hospital and home. Families breathe easier knowing someone is there with both clinical understanding and human warmth.

Parkinson’s Care

Parkinson’s presents in many ways—tremors, stiffness, emotional shifts—and each person’s journey is different. Our care focuses on stability, mobility, and adapting to the body’s changing signals. We provide assistance with walking, dressing, hygiene, and daily structure. Just as importantly, we bring kindness and patience into every interaction. Families often tell us they feel a renewed sense of hope knowing they don’t have to carry the changes alone.

Palliative Care

Palliative care is as much about living as it is about preparing. We provide comfort-focused care for individuals with life-limiting illnesses, keeping them safe, pain-free, and surrounded by calm. We also support emotional and spiritual wellbeing—for both the individual and their loved ones. Our goal is to create a space where quality of life remains a priority, and where families can focus on connection, not logistics.

Dementia Care

Dementia shifts the world into unfamiliar shapes—for the person and for their family. We provide dementia care that is consistent, reassuring, and sensitive. Familiar faces, familiar routines, and gentle communication help create a sense of safety and calm. Our carers are trained to respond with patience and understanding to memory loss, confusion, and behavioural changes. We also support caregivers—often family members—so they can rest, recharge, and rediscover moments of joy.

Home Care Services Across Geelong

No matter where you live in Geelong, care should never feel out of reach. We extend our compassionate and personalised home care services across every part of the region—ensuring no street, suburb, or family goes without the support they deserve. We show up quietly but powerfully, offering the kind of help that fits in gently with your daily life.

Whether you’re based near the water, tucked in the suburbs, or living in more rural pockets of Geelong, we’re ready to step in with a care plan that truly reflects your needs.

We proudly serve:

• Geelong West
• Belmont
• Newtown
• Highton
• Grovedale
• Lara
• Waurn Ponds
• Corio
• Norlane
• Herne Hill
• East Geelong
• Armstrong Creek
• South Geelong
• North Geelong

Wherever you are in Geelong, our team brings more than just support—we bring calm, reliability, and warmth. With 24/7 availability, flexible services, and deeply personalised care, Support Network is the trusted name families across the region turn to.

Choosing the Right Home Care Provider in Geelong

Finding the right home care provider is more than a search—it’s a deeply personal decision that can shape how you or your loved one experiences daily life. It’s about finding a service that sees you first—not just a client, not just a plan.

When selecting a provider, it helps to ask:

• Are the care plans personalised and flexible?
• Does the provider listen to your needs, or just follow a template?
• Are support workers trained, compassionate, and consistent?
• How easy is it to make changes to your care plan if your needs evolve?
• Do they offer culturally appropriate support?
• Is there transparency in communication and accountability?
• Do they offer support across different conditions and levels of care?
   

The right provider will never rush your decision. They’ll welcome your questions, adapt to your feedback, and place your comfort at the heart of their work. That’s the kind of care we believe in—and the kind we provide every day across Geelong.

How Our Home Caregivers Are the Best in Town

The difference is in the people. Our home carers are more than certified professionals—they’re compassionate, intuitive, and deeply committed to the wellbeing of each participant they support. We don’t just match based on schedules—we take time to match based on values, culture, and personality.

Each of our carers undergoes:

• Full police and background checks
• Rigorous in-house and on-the-ground training
• Continuous development aligned with industry best practices

The distinguishing trait of our team exceeds their credentials because of how they appear in their roles. Our caregivers develop connections while executing their assigned tasks. Team members understand the right moment for intervention as well as the appropriate time to let others handle tasks on their own. They uphold schedules along with personal choices and personal character traits of each person. Every person under their care gets the distinct attention they need to comprehend their most important values.

Our carers are participant-centred—not agency-centred. That means your voice leads the way, and our support follows accordingly.

Culturally Aligned Support Workers

Understanding language, food, family values, and cultural nuances plays a major role in making care feel like home. That’s why we offer support workers from a wide range of cultural backgrounds—so our care can reflect not just who you are, but where you come from.

We offer:

• Arabic Disability Support Workers
• Bangladeshi Disability Support Workers
• Cambodian Disability Support Workers
• Chinese Disability Support Workers
• Greek Disability Support Workers
• Guyanese Disability Support Workers
• Indian Disability Support Workers
• Indonesian Disability Support Workers
• Italian Disability Support Workers
• Nepalese Disability Support Workers
• Spanish Disability Support Workers
• Thai Disability Support Workers
• Vietnamese Disability Support Workers

This diversity allows us to meet each participant with familiarity, comfort, and cultural respect. Whether it’s speaking your first language or understanding the unspoken customs that shape your day, our carers make sure nothing is lost in translation.

Home Care Funding Options

Every individual—regardless of background or circumstance—should have a clear and supported path to care. Whether you're eligible for government-funded support or you're considering private care arrangements, we help you understand what options are available, what suits your needs best, and how to make your funding work for you.

We provide guidance with both government funding programs and private funding pathways, ensuring that your home care journey is not just affordable but also tailored to your personal circumstances. Our role is to take the confusion out of the process—so you can focus on what matters most: your wellbeing and comfort.

NDIS (National Disability Insurance Scheme)

As part of its offerings the NDIS delivers funding to people under 65 with permanent disabilities to create independence and build better daily functioning. We collaborate closely with NDIS participants and their families together with support coordinators to supply services according to individual goals and NDIS care plans. Our team prides itself in helping beneficiaries understand how their NDIS funds should be allocated among their most needed supports.

Home Care Packages

Older Australians may be eligible for government-subsidised Home Care Packages. These are designed to support ageing in place, offering levels of care based on changing needs. We provide services under all four levels of the package, ranging from basic assistance to high-level daily care. And we personalise every package to suit your lifestyle—not just your assessment.

Private Care Funding

If you’re not eligible for government assistance or prefer to arrange your care directly, private funding offers full flexibility. We help families create personalised care plans without long waiting periods or complex assessments—ensuring immediate, compassionate support that’s shaped around your priorities and comfort.

Our dedicated team is always here to help you move forward with clarity, confidence, and care.

Contact Us

Whether you're looking for basic care, ongoing support, or specialised clinical services, we offer more than just traditional home care services—we provide inclusive care shaped around your needs. From short-term assistance to long-term care, our experienced carers deliver person-centred care with a personal approach, built on mutual goals between participant and primary carer.

With access to creative workshops, assistive technology, and our Healthy Living Centre, we’re more than an aged care provider—we’re a supportive community. If you’re exploring aged care, palliative care service, or government-funded care allowance options, we’re here to guide you, time to time, across every level of care.

Let’s reimagine what personalised services and community access can look like—together.