Home Care Drouin

Our Home Care Services

Not everyone says it, but we will—home care is personal. And here in Drouin, we treat it exactly that way. There are no standard packages or set routines when we walk into someone’s home. Instead, we take the time to understand how someone wants to live, not just how they need support. And from there, we quietly take care of everything—without ever making it feel clinical, rushed, or like a task list.

Support Network is the one that people turn to when they want it all taken care of—thoughtfully, respectfully, and without having to repeat themselves every time. We don’t just provide services; we bring ease into homes. From small everyday help to complex, high-level support, our team knows how to blend into daily life, bring calm where it’s needed, and never forget the person behind the care plan.

Below is a look at how we offer our home care support across Drouin. These aren’t just services on paper—they’re the things we show up for, day in and day out, with warmth and consistency.

NDIS Services We Offer

Navigating the NDIS can feel like walking through a maze, especially when you’re already dealing with health or disability challenges. We don’t leave anyone to figure it out alone. From understanding your plan to actually receiving the support, we stay beside you—clearing the noise, translating the jargon, and making sure the services match your goals. We manage the paperwork, coordinate with the right teams, and ensure you're not waiting endlessly for answers.

We’re not here to overwhelm. We’re here to simplify, support, and guide. That’s what makes the difference.

Home Care

Home care isn’t just a checklist—it’s someone stepping into your space with care and kindness. We do just that. Whether it's supporting someone through mobility issues, helping with daily routines, or just being around for peace of mind, our team fits into the home in a way that doesn’t disrupt what’s familiar.

We work gently, adapting to each person’s comfort level. If you like your tea a certain way or want a specific order to your day, we remember that. It’s this sort of presence that makes our home care feel like part of your life, not a service visit.

Daily Living

Everyone’s routine looks different, and that’s why our support with daily living tasks is flexible. Some people need help getting started in the morning. Others need a hand through the day with dressing, showering, or preparing a meal. We meet them where they are, offering just enough support to keep independence in place while easing the pressure.

We don’t push. We follow your rhythm. That’s how we stand out—by never making you feel like you’re being rushed or managed.

Domestic Assistance

Home should feel like home—not a place where the chores pile up and add to your stress. Our domestic assistance team supports with cleaning, laundry, bed-making, and meal prep, all while being mindful of routines and preferences.

You won’t have to remind us how you like your things done. We pay attention, and we remember. It’s the small things that bring ease, and we take those seriously.

24 Hour Care

Some individuals need support around the clock, and we are here to provide it without making things feel institutional or invasive. Whether it’s constant supervision for safety, managing medications, or just being a comforting presence through the day and night—we offer full-time care that still feels human.

We rotate our teams to ensure there’s always fresh energy in the home while maintaining consistency for the person we’re supporting. It’s steady, warm, and always respectful.

Personal Care

Personal care is deeply private, and we approach it that way. From bathing and grooming to toileting and dressing, we step in with sensitivity and professionalism. Our team is trained, but more importantly, they’re kind.

We match our carers carefully—because having the right person makes all the difference. And we always let the individual guide the pace.

Overnight Care

Nights can be difficult—for both participants and their families. That’s why we provide overnight support, whether it’s sleepover care or active night shifts. We’re there to respond, to reassure, and to keep things settled through the night hours.

It gives families peace of mind, and it gives participants a good night’s rest with support close by if needed.

Disability Care

Living with a disability should never mean missing out on the life you want. That’s the idea behind our disability care in Drouin. Whether it's daily support or navigating more complex health needs, our team comes equipped with both the training and the heart to deliver it right.

We work closely with families, therapists, and the participants themselves to create an approach that brings out their best.

Disability Support

Beyond just hands-on help, our disability support services include planning, coordination, and long-term guidance. We help individuals access the right supports, connect with services that uplift them, and maintain their independence without being overwhelmed.

We’re there to advocate when needed and to back them at every step—calmly, clearly, and patiently.

Complex Care 

Complex care needs don’t scare us—they’re where our experience really shines. From ventilator support and PEG feeding to seizure management and medication regimes, our team works in close coordination with nurses, doctors, and family members to get everything right.

We keep the environment calm, the communication open, and the care consistent.

High Care

When someone needs high-level support—either due to ageing, disability, or chronic illness—we provide it with dignity at the core. We’re fully trained for advanced care needs, but we never lose sight of the person in front of us.

We focus on comfort, familiarity, and trust. And we check in regularly to make sure our approach continues to match the level of care required.

Social and Community Participation

Being part of something matters. Whether it’s attending a local group, going for a walk at the park, or just visiting the library—our team helps individuals take part in their community again.

We accompany, encourage, and support—but never take over. It’s their outing. Their joy. We’re just there to make it easier.

Behaviour Support

Behaviour support requires patience, skill, and understanding. We support individuals with behavioural challenges by taking the time to know their triggers, patterns, and preferences. Then we shape a supportive environment that’s calm, structured, and suited to their emotional needs.

We work closely with allied health professionals to ensure our team is not just present—but effective.

 

Specialist Care Services

When a person is living with a long-term condition—or when a family is supporting someone through it—life doesn’t pause, but it does shift. What once felt simple might now feel uncertain. That’s why we don’t just show up with services. We show up with understanding. Every health condition we support comes with its own reality. Its own daily challenges, decisions, emotions. And we work with all of that—not just the medical side.

Our specialist care services are here for individuals and their families. We work with you, around your routines, your comfort zones, and your goals. The aim is not to manage the condition. It’s to make sure the person behind it still feels like themselves—and that their loved ones aren’t left holding everything alone.

Below are the conditions we support across Drouin, and how we approach each with care that’s as thoughtful as it is practical.

Arthritis Home Care

Arthritis can change how a person moves, rests, or even dresses. We take our time with those we support—never rushing through routines or pushing physical limits. Our carers are gentle, patient, and trained in pain-awareness. We use adaptive tools and techniques that help reduce strain, and we’re always checking in to make sure comfort comes first. We also support with transport to appointments and therapy sessions, while helping families understand how to adjust the home to suit changing mobility.

Autism Care

Supporting someone on the autism spectrum means stepping into their world respectfully. We don’t force change—we build trust slowly and on their terms. Our carers are carefully matched, with attention to sensory needs, communication styles, and routines. Whether we’re supporting a child, teen, or adult, we create consistency and structure that doesn’t overwhelm. And for families, we offer honest guidance and strategies that support growth and calm at home.

Cancer Care

Cancer care isn’t just medical—it’s emotional, physical, and often unpredictable. Whether someone is undergoing treatment or recovering at home, we offer flexible care that supports them through the entire journey. We assist with medications, appointments, nutrition, hygiene, and rest. But more than that, we offer presence. Families also find comfort in knowing someone is there who understands the rhythm of cancer care—the waiting, the quiet moments, and the sudden shifts.

Epilepsy Care

Seizures don’t follow schedules, which is why epilepsy care must be both responsive and preventive. Our carers are trained in seizure first aid and are aware of individual triggers and signs. We create care plans that are safe, calm, and predictable. We also guide families on what to expect, how to respond, and how to keep living without fear taking over the household.

Heart Disease Care

Caring for someone with heart disease involves more than just watching symptoms—it’s about supporting a lifestyle that protects the heart. We assist with medication management, healthy eating, mobility support, and emotional reassurance. Many of our participants feel more confident when they know someone is close by, especially if they’ve had recent hospital stays. Our role is to bring that confidence back—slowly, but surely.

Huntington’s Disease Care

This progressive condition requires sensitivity, skill, and a consistent care approach. We focus on making each day manageable—helping with coordination, mobility, and communication while offering emotional support for both the individual and their loved ones. We understand the weight of this diagnosis and help families adjust gradually, always preserving the person’s dignity.

Mental Health

Mental health support at home is one of the most overlooked needs—and one we treat with the respect it deserves. Whether it’s anxiety, depression, bipolar disorder, or PTSD, our carers are trained to respond without judgement. We build strong, dependable relationships and give people room to move at their own pace. Families are included gently, so no one feels isolated in the process.

Motor Neurone Disease Care

This condition progresses over time, and with it, so do the care needs. We plan ahead while staying present. Our carers assist with breathing support, communication tools, feeding assistance, and mobility solutions. But more than anything, we’re there to preserve quality of life and offer strength when the road feels uncertain.

Muscular Dystrophy

Care for muscular dystrophy involves working around fatigue, weakness, and eventual mobility limitations. We create support plans that offer both structure and flexibility. Whether it’s transfers, positioning, or assistance with equipment—we ensure the environment supports the person’s independence as long as possible.

Out of Hospital Care

Coming home after a hospital stay can feel overwhelming. We’re there to ease that transition. From medication support and mobility help to wound care and monitoring recovery, we keep things safe and calm at home. Our team is responsive, clear in communication, and always focused on building up strength and routine again.

Parkinson’s Disease Care

The ups and downs of Parkinson’s require carers who are calm, steady, and deeply understanding. We assist with movement, balance, medication routines, and tremor management—all while encouraging participation in daily life. Our team learns the individual’s patterns and adapts to them, not the other way around.

Palliative Care

This is a space where kindness matters most. Our palliative care approach is soft, present, and focused on comfort. We work closely with families, GPs, and palliative teams to make sure pain is managed, and emotional wellbeing is cared for. For loved ones, we also offer respite and emotional support so they can focus on simply being there.

Dementia Care

Dementia care takes time, repetition, and understanding. We support individuals in ways that help them feel grounded and safe—even on days when memory falters. Our carers are trained in dementia-sensitive communication, behaviour support, and personal care. We help the family navigate changes, and we’re there for them when it gets tough.

Living with or supporting someone through any of these conditions is never easy—but with the right help, it doesn’t have to be lonely or overwhelming.

 

Home Care Services Across Drouin

We don’t limit care by postcodes or convenience. We provide home care services right across Drouin, reaching into every corner where support is needed. Whether someone lives closer to the town centre or on the quieter outskirts, our care is available—without compromise.

We understand that no two communities are the same, and we bring our full range of services with equal thought and respect to each area. Every suburb we cover receives the same consistent, person-led approach.

We currently offer home care services across:

• Drouin Central
• Drouin East
• Drouin South
• Drouin West
• Longwarry North
• Ripplebrook
• Labertouche
• Buln Buln
• Lardner
• Nilma

No matter the area, our participants receive not just care, but ongoing support that respects their lifestyle, culture, and comfort at home. Our teams travel locally, are familiar with the region, and understand the small but important details of daily life here. It’s not just about arriving at a location—it’s about arriving with intention, care, and consistency.

If you’re based anywhere across Drouin and looking for dependable home care support, we’re already close by—ready when you are.

 

Choosing the Right Home Care Provider to Meet Your Needs

Choosing a home care provider isn’t just a checklist—it’s a decision that affects your day-to-day life, peace of mind, and long-term wellbeing. That’s why we always encourage families and individuals to look beyond the brochure and focus on what truly matters.

First, it’s about listening. The right provider should begin with your story, your needs, and your way of living—not with a list of services. Are they asking the right questions? Do they seem to understand what’s important to you?

Second, consistency matters. You should know who is coming to your home, and they should know you—not just your schedule, but how you like your space, your pace, and your preferences.

Third, clarity. The provider should be transparent about services, pricing, and availability. There shouldn’t be hidden surprises or confusion down the road.

And finally, care should feel right. Not transactional. Not hurried. But real. If it feels rushed or rigid in the beginning, it likely won’t get better.

We bring all of this into each conversation. Because we know that choosing care is more than signing up for a service—it’s placing trust. And we never take that lightly.

 

How Our Home Caregivers Are the Best in Town

What makes a caregiver truly remarkable isn’t just what they do—it’s how they do it. Our home caregivers don’t work from instructions; they work from connection. They approach each person with humility, respect, and a deep willingness to understand—not just assist.

Our care team is made up of individuals who are fully qualified, trained, and vetted through a thorough background check process. But beyond credentials, what sets them apart is their heart. They understand that this isn’t about routines—it’s about being invited into someone’s home and asked to be part of their daily life. That takes more than training. That takes presence.

Each of our caregivers is taught to work in a participant-centred way. That means the person receiving care always leads the way—not the agency, not the clock. We adapt to the person’s flow, preferences, and needs as they evolve over time.

Because we believe that cultural understanding is a key part of genuine care, we also offer caregivers who reflect the backgrounds and languages of our diverse community. Here are some of the culturally aligned support workers we offer across Drouin:

• Arabic Care Workers
• Bangladeshi Care Workers
• Cambodian Care Workers
• Chinese Care Workers
• Greek Care Workers
• Guyanese Care Workers
• Indian Care Workers
• Indonesian Care Workers
• Italian Care Workers
• Nepalese Care Workers
• Spanish Care Workers
• Thai Care Workers
• Vietnamese Care Workers

Each of these caregivers brings not just their skill, but their culture, warmth, and deep human understanding into the homes they serve. It’s this kind of matching and respect that allows care to feel like a natural part of life—not an interruption.

 

Home Care Funding Options

Getting support at home should never feel out of reach, but for many families, the first question isn’t what kind of care they need—it’s how they’ll afford it. That’s something we understand deeply at Support Network. In Drouin, home care can be accessed in different ways, and the good news is, there are both government funding options and private care pathways to suit different needs.

Some individuals qualify for funded care through national schemes, while others may prefer to arrange support directly. No matter which path you’re on, we’re here to help you figure it out. Our team sits down with you, talks through where you stand, and walks you through what’s possible—without rushing, without pressure. We help you get the care, and we help you understand the process without turning it into paperwork stress.

NDIS Support

For those living with a permanent disability, the National Disability Insurance Scheme (NDIS) can provide vital support—covering everything from personal care and daily tasks to transport and social participation. We guide participants through their plan, coordinate the right services, and help make the most of their funding. You won’t have to manage the system alone. We stay beside you, making sure the care feels right.

Home Care Packages

If you're over 65 (or 50 for Aboriginal and Torres Strait Islander people), you may be eligible for a Home Care Package—a government-funded program that supports ongoing care at home. These packages are offered at different levels, depending on what’s needed. We help you apply, understand your allocation, and then shape the care around your preferences—personal, domestic, emotional, or social.

Private Home Care

Sometimes, families prefer to organise care privately—either while waiting for funding or simply to have more flexibility. We offer privately funded care with full clarity, flexible hours, and the same compassionate standards. Whether you need a little help or high-level support, we match you with the right team and work around your schedule, your terms.

 

Contact Us

Finding the right support at home can feel like a big step—but you don’t have to take it alone. Whether it’s help with daily activities, clinical care, or just someone to guide you through options, we’re here to listen and offer thoughtful direction. Our team delivers aged care services with care that’s shaped around each person’s needs and routines.

For more on our personalised care, personal care services, or full aged care concierge support, speak with our team today.