Home Care Dubbo

Our Home Care Services

In our work across Dubbo, we’ve learned that every home tells its own story. Every person we meet has their own way of doing things—habits they’re used to, preferences they’ve carried for years, and a sense of comfort that comes from familiar surroundings. We don’t step in to change that. We step in to support it.

We’re not just here to provide services—we’re here to make sure life stays manageable, calm, and steady. For some people, that means daily assistance. For others, it’s round-the-clock care. But no matter the situation, we treat every person with the same level of care and patience. We don't rush decisions. We don’t apply the same pattern to everyone. We take time to understand, then we work quietly in the background so that people can go about their days with fewer worries.

We cover a wide range of support—enough to make sure nobody’s left without what they need. And while we offer many services, the way we deliver them is what sets us apart. We don’t send people in and out. We build trust. We work around routines. And above all, we make sure each person feels respected, not managed.

Here’s how we support individuals across Dubbo:

NDIS Services We Offer

We help people make full use of their NDIS plans—without confusion or delays. That means guiding them through their options, helping with changes, and making sure the services chosen actually match their goals and needs. We don’t just meet the requirements—we stick around and adjust support as life shifts.

Home Care

Home care is more than help with daily tasks. It’s about making life feel steady again. We support individuals in their own homes, helping with personal needs, staying on top of medication, and offering gentle company. We take care of things in a way that feels natural, not intrusive.

Daily Living

Support with daily living includes simple things—like getting ready in the morning, preparing meals, or managing appointments. But the way we do it matters. We always ask first, follow their pace, and leave space for the person to stay in control. Our team doesn’t take over—we simply help where it’s needed.

Domestic Assistance

From keeping the house clean to organising shopping or doing laundry, we help keep things in order. These everyday tasks might seem small, but we know how much they matter. We do them properly and with care, following the way each person likes things done.

24 Hour Care

For people who need care all day and night, we provide 24-hour support that’s steady and reliable. We arrange shifts carefully, so there's no disruption or change in faces. Whether someone needs medical attention during the night or just wants to know someone’s nearby, we’re there.

Personal Care

We assist with bathing, dressing, grooming, and other personal tasks in a way that respects a person’s privacy and comfort. We speak quietly, work gently, and make sure each step is taken with permission. Our focus is not just on completing the task—it’s on keeping dignity intact.

Overnight Care

Some individuals feel more secure knowing someone is close by during the night. We offer quiet support throughout the evening and into the morning, helping with mobility, medication, or just being there in case they wake up. This kind of care helps people sleep better—and helps families rest easier, too.

Disability Care

Living with a disability comes with different challenges, and each person manages those in their own way. We take time to understand the condition, the home environment, and the support that fits best. Our team listens, follows through, and works respectfully at every step.

Disability Support

Along with physical care, we provide support that helps individuals take part in everyday life. This could include help with transport, routines, or planning. We’re also there to talk, to encourage, and to keep things on track when plans change. We work steadily—never rushed, never distracted.

Complex Care 

Some individuals need help with medical tasks or long-term health conditions. Our team is trained to handle things like feeding support, medication routines, and specialised care plans. We stay calm, we follow instructions carefully, and we communicate clearly with families and health professionals. There’s no guesswork—just solid, steady care.

High Care

High care involves a deeper level of attention, often with changing needs. We don’t just focus on the physical side—we pay attention to comfort, rest, and the small things that make someone feel at ease. We remain close but never overwhelming. Our goal is to help the person feel safe and supported through every part of the day.

Social and Community Participation

Everyone should have the chance to get out, take part in their community, and enjoy the things they like. Whether it’s going to the shops, visiting the local club, or joining a community activity, we make it easier for people to take those steps. We provide transport, accompany them if needed, and stay nearby—but never in the way.

Behaviour Support

Challenging behaviours are often misunderstood. We see them as signs of something deeper. Our team follows personalised behaviour plans, working calmly and patiently. We don’t react. We respond. And in time, we help create more stable and peaceful environments for both the individual and those around them.

We’ve been doing this for years now—and what we’ve learned is that care doesn’t need to be loud, fast, or flashy. It just needs to be steady, thoughtful, and honest. That’s what we bring to every home we enter across Dubbo.

Specialist Care Services

When someone lives with a specific condition, the type of care they need often changes from day to day. We understand how hard it can be for families to adjust, manage routines, and stay hopeful. That’s why our specialist care is shaped around the individual, and gently wrapped around the needs of those who care for them, too. We don’t rush in with assumptions—we walk in quietly, observe, ask, and slowly build a care plan that actually fits.

For every condition we support, we focus not just on the medical side, but on the human side—what helps someone feel calm, what helps families stay connected, and what removes the barriers that get in the way of living fully.

Here are some of the conditions we support across Dubbo and the way we approach each with care.

Arthritis Home Care

Living with arthritis often means good days and tough ones. Some mornings are harder than others. Simple tasks can become painful. We provide assistance in a way that respects how unpredictable the condition can be. Our team helps with movement, joint support, gentle stretches, and everyday tasks. But more than that, we give individuals space to do what they can, while being close by when they need a hand. We also keep families informed, so they know what to expect and how to help.

Autism Care

Every person on the spectrum experiences the world in their own way. For us, autism care is never about fitting someone into a routine—they guide us, not the other way around. We take time to learn the individual’s communication style, environment preferences, and emotional triggers. Our support is calm, steady, and built on trust. We help families by creating structure where needed, and space where it matters. Above all, we focus on connection, not control.

Cancer Care

A cancer diagnosis affects more than just the person—it shakes the entire household. We step in to support not only physical care needs but the emotional side, too. Whether someone is going through treatment or recovering at home, we assist with medication, rest, nutrition, and transport to appointments. We speak softly, stay alert, and listen more than we talk. Families also rely on us to take over the small tasks, so they can focus on simply being there for their loved one.

Epilepsy Care

Living with epilepsy means learning to expect the unexpected. We understand the importance of being prepared, calm, and consistent. Our team is trained to recognise early signs, respond quickly, and keep environments safe. We don’t just care for the individual—we also support family members by helping them understand triggers, routines, and how to respond during an episode. That kind of confidence can ease a lot of worry.

Heart Disease Care

Care for someone with heart disease requires quiet attention to detail. Whether the individual is managing symptoms post-surgery or trying to build healthier routines, we support them with medication, monitoring, light activity, and meal preparation. Our team works closely with healthcare providers, while also offering day-to-day encouragement that keeps the person moving forward, gently and safely.

Huntington’s Disease Care

With Huntington’s, the emotional and physical changes can be slow and subtle—or sometimes sudden. We provide steady support that adjusts as the condition progresses. Our team helps with speech, mobility, meals, and daily needs. We also take care to support the family—who often carry a heavy load—by being present and dependable. The care isn’t rushed. It grows with the condition, and with the family’s trust.

Mental Health

Mental health care looks different for everyone. Some people need support with routines. Others just need a safe presence nearby. We don’t treat it as a checklist. We approach each individual with patience and a steady hand. Whether someone is managing anxiety, depression, trauma, or another mental health condition, our support is calm and without judgment. Families often find comfort knowing someone is present—not to fix, but to walk alongside.

Motor Neurone Disease Care

As MND progresses, it can bring physical and emotional challenges that feel overwhelming. We help reduce that pressure by providing consistent, skilled care that covers communication support, mobility, and daily personal needs. More importantly, we take time to understand what matters most to the individual—and we adjust our care to protect those priorities. Families can rely on us to keep routines stable, and provide help without taking away independence.

Muscular Dystrophy

Muscular dystrophy care often requires careful planning and strong communication. We help with physical movement, assistive devices, and day-to-day tasks. But we also make sure that emotional wellbeing is part of the plan. We keep things predictable, build trust with each visit, and support family members who might need guidance, too. Our work is steady—never forceful—and always centred on the person’s pace.

Out of Hospital Care

Coming home from hospital can be a relief—but it often comes with worry. We provide smooth, quiet support that helps individuals settle back into home life without stress. That includes help with medication, follow-up appointments, rest, and basic home tasks. We stay close enough to help, but never overstep. It’s the kind of care that builds confidence, not dependence.

Parkinson’s Disease Care

Parkinson’s comes with many changes—some physical, others emotional. Our carers are trained to recognise the signs, manage routines, and support movement without rushing. We allow time, speak clearly, and never interrupt someone’s sense of control. Our presence brings consistency, which is something that both individuals and families often say they need most.

Palliative Care

At this stage of care, what matters most is comfort, dignity, and peace. We provide gentle, respectful care that focuses on easing discomfort and supporting the person in the way they choose. We also stand beside families—giving them room to be family, while we handle the day-to-day needs with care and respect. Our team is steady, quiet, and present when it matters most.

Dementia Care

Caring for someone with dementia means learning their world, not pulling them into ours. We offer familiar routines, calm surroundings, and carers who understand how to respond with gentleness and patience. We don’t correct or challenge—we follow, reassure, and make sure the person feels safe. Families also lean on us to guide them through the changes, so they don’t feel alone.

Home Care Services Across Dubbo

In every part of Dubbo, we’re the ones families turn to when they need care that fits into real life. We make it a point to reach every area—whether someone lives near town or further out, our team travels to them with care that’s steady and reliable.

We understand that care isn’t just about the task—it’s also about being present, showing up regularly, and knowing each person’s routine. Our team does just that. Wherever you’re based, you’ll see the same familiar faces and receive the same level of support each time.

We currently offer our home care services across:

• Central Dubbo
• Delroy
• South Dubbo

We don’t believe in care that only works for people in the middle of town. Everyone deserves the same attention and consistency. So, no matter which part of Dubbo you call home, we’ll make sure the right support reaches you.

Choosing the Right Home Care Provider to Meet Your Needs

Choosing the right care provider isn’t a decision to make in a hurry. It’s not just about finding someone with availability. It’s about finding people you can trust—who understand your routine, your home, and what kind of support feels right for you or your loved one.

Here’s what we believe matters most when you’re making that choice:

• Do they listen before they act?
• Are their services shaped around your needs, not just their system?
• Do they send familiar carers or different people each time?
• Can they explain things clearly, without jargon?
• Are they flexible when things change?
• Do they offer care that respects your background, language, and pace?

We encourage families to ask these questions. We don’t promise quick solutions—we offer care that lasts. The right provider isn’t the one with the flashiest promises—it’s the one who quietly shows up and does the work, week after week.

How Our Home Caregivers Are the Best in Town

What makes our caregivers stand out isn’t just their training—it’s the way they carry themselves in someone else’s home. All our carers go through detailed background checks, hold the proper qualifications, and receive ongoing training. But what matters just as much is how they approach each person—with care, patience, and attention.

Our team doesn’t walk in with a list of instructions. They step in and ask how they can help. They follow the lead of the participant, not a schedule written somewhere else. That’s why the people we support feel relaxed in their presence. They’re not treated like a task. They’re treated like a person.

We also take great care in matching the right carer with the right family. Sometimes, it’s about language. Sometimes, it’s about shared customs. Either way, we believe support feels easier when it feels familiar.

Culturally Aligned Caregivers

We have carers from many backgrounds, which helps us provide support that fits into your home without discomfort. It also means there’s less explaining, more understanding, and a smoother day for everyone.

• Arabic Care Workers
• Bangladeshi Care Workers
• Cambodian Care Workers
• Chinese Care Workers
• Greek Care Workers
• Guyanese Care Workers
• Indian Care Workers
• Indonesian Care Workers
• Italian Care Workers
• Nepalese Care Workers
• Spanish Care Workers
• Thai Care Workers
• Vietnamese Care Workers

We take the time to get it right. Because the right carer doesn’t just help you get through the day—they help you feel at ease in your own home.

Home Care Funding Options

Getting support at home shouldn’t feel out of reach. In Dubbo, there are a few ways families can cover the cost of home care—through government funding or by choosing to pay privately. Each path works differently, but both aim to help people stay safe and comfortable in their own homes.

We guide individuals and families through these options step by step. Some people come to us already approved for government help. Others are just starting the process. And in many cases, people choose private care because it’s quicker to begin. Whatever your situation, we’re here to explain what’s possible and help set it up the right way.

NDIS Support

For people living with a disability, the NDIS offers funding to cover care and support services. We work as a registered provider and help participants use their plans in a way that makes life easier—from personal care to daily tasks and social support. We also help explain how to manage the plan and get the most from it.

Home Care Packages

Older people who need help at home can apply for a Home Care Package through the government. These packages come in levels, depending on the amount of care needed. We help with setting it up, using it well, and making sure services are matched to the person’s daily needs.

Privately Funded Care

Some people prefer to begin care straight away without waiting for assessments. Private funding gives that option. It allows families to choose the support they want and change it when needed. We work with each family to keep the care simple, reliable, and suited to their situation.

At Support Network, our role is not just to provide care—but to help you access it in the way that works best for you.

Contact Us

If you’re looking for support at home for yourself or a loved one, we’re here to help. Our care team works across Dubbo and the wider Central West to provide care that fits your day-to-day life. Whether you need help getting started, want to talk about private services, or just need more information, our friendly team is here to guide you without any pressure.

Call Support Network on 1300 671 931. We’ll take the time to listen and help you find the right path forward—one that feels right for your family.