Home Care Gladstone

Our Home Care Services

When you or your loved one needs care, you want to know you’re in good hands. And that’s exactly what we offer. We take pride in saying—we’re the ones who take care of everything, gently and thoroughly, for every individual who walks through our doors or calls on us from their home. We don’t believe in ticking boxes or handing out standard care packages. We listen, we understand, and then we build the kind of support that actually feels like support.

From basic daily help to more involved care needs, we handle it all with patience, care, and a soft-spoken presence. It’s not just about doing a task—it’s about doing it the way you want, in a way that makes you feel safe, seen, and respected. That’s what sets us apart.

Here’s a closer look at the care we offer in Gladstone, shaped with heart and delivered with steady hands.

NDIS Services We Offer

We help participants and families understand their NDIS plans and make sure they’re getting the support that matches their actual needs. Whether you’re new to the NDIS or have been using it for a while, we help you navigate it with less stress. We’re here to answer questions, explain things clearly, and make sure your plan is working for you—not the other way around. Our support is steady and reliable, and we walk alongside you the whole way.

Home Care

Sometimes, staying at home is all someone wants—and we make that possible. Our home care services are about bringing the right kind of support into your space. We help with cooking, cleaning, moving around safely, or simply keeping company. But what really makes us different is how we pay attention to the way we do these things. We go at your pace, follow your routine, and make sure you feel comfortable with every part of it.

Daily Living

Getting through the day can feel harder than it should for many people. That’s where we come in. Our carers help you move through daily tasks with more ease. From getting dressed in the morning to preparing meals or even just having a chat while folding laundry—we’re there not just to help, but to help in a way that leaves you feeling more confident in yourself.

Domestic Assistance

Everyone deserves to feel at ease in their own home. Our domestic assistance service helps keep your space tidy, clean, and peaceful. We do it all—vacuuming, laundry, washing dishes, or organising your space. But we don’t just get it done—we take care while we do it. You won’t find us rushing or cutting corners. We take pride in leaving your home just the way you like it.

24 Hour Care

When care is needed around the clock, we offer gentle, non-intrusive support that covers every hour of the day and night. We work in shifts, so someone is always there to respond if needed—whether it’s during the day, late evening, or early morning. Families find peace of mind knowing their loved ones aren’t alone, especially during tough times. We stay close, but we don’t hover. We give care quietly and respectfully.

Personal Care

Personal care can feel sensitive. That’s why we approach it with full respect and dignity. Whether it’s bathing, grooming, dressing, or help with toileting, we make sure you feel safe and at ease. We take time to build trust before rushing into anything. Our carers are patient and always guided by your comfort level.

Overnight Care

For those who feel uneasy at night or need assistance during evening hours, we provide overnight care. It can be as simple as keeping someone company, or as involved as regular checks and support through the night. Whether it’s for one night or an ongoing arrangement, we’re there so you and your family can rest easy.

Disability Care

Living with disability comes with different challenges for every person. We don’t assume—we ask, we observe, and we adjust. Our disability care is about understanding each person’s unique way of doing things. We support with daily routines, communication, mobility, and more—all shaped around the person, not their condition. It’s care with real thought behind it.

Disability Support

Disability support isn’t just about providing help—it’s about making sure someone feels strong in their day-to-day life. We provide flexible and kind support that gives you more choice and control. Whether it’s building new skills, getting out into the community, or simply being present as a support, we show up as a steady hand by your side.

Complex Care 

We understand that some needs go deeper than what’s visible on the surface. Complex care requires not just skill but emotional intelligence—and we bring both. Whether someone is living with multiple conditions, recovering from injury, or facing ongoing health concerns, we manage every detail carefully, with clear communication and calm consistency.

High Care

High care involves attention to medical routines, physical limitations, and often emotional support too. Our team is trained to handle these needs with professionalism and patience. We work closely with healthcare providers and families to ensure continuity and coordination. More importantly, we don’t lose sight of the person behind the condition. That’s who we care for.

Social and Community Participation

Being part of the community makes a huge difference in how someone feels. We encourage and support our participants to go out, engage, and stay connected. It could be a walk at the park, a group activity, a trip to the shops, or simply attending a local event. We’re there to help—not just physically, but emotionally—to make each outing feel enjoyable and safe.

Behaviour Support

When someone is facing emotional or behavioural challenges, we offer support that’s gentle, considered, and respectful. Our carers are trained to respond calmly and work through behaviours with understanding, not judgment. We believe behaviour is often a form of communication, and we take the time to listen, adapt, and work closely with families and other professionals to provide the right kind of support.

We treat each person as they are, not as a number. From day one, we’re by your side—quietly supporting, gently guiding, and always adjusting to what feels right for you.

If you’d like to know more about any of these services or need help understanding where to begin, we’re just a phone call away. Reach out to us at 1300 671 931—we’ll walk with you through it, kindly and simply.

Specialist Care Services

Some conditions ask for more than just help—they ask for understanding, patience, and a support system that knows how to walk with you, not ahead of you. We believe that care should go beyond tasks—it should ease emotional weight, strengthen families, and allow everyone to feel more at home in their own lives. That’s exactly how we approach specialist care in Gladstone.

We support individuals living with a range of health conditions—some physical, others neurological, and many involving deep emotional layers. But whatever the condition, we work alongside both the participant and their loved ones, offering care that isn’t rushed or clinical. Instead, it’s shaped by trust, comfort, and quiet strength.

Here’s how we support different conditions with care that truly meets people where they are:

Arthritis Home Care

Living with arthritis can affect the smallest parts of daily life—opening jars, standing up, walking from room to room. We understand the slow aches and the frustration that can come with losing grip or mobility. Our approach focuses on gentle assistance, encouragement, and helping you keep as much independence as possible. We’re patient when it takes time, and we adjust our pace to yours.

Autism Care

Every person with autism is different, and so is every support plan we create. Some individuals need help with routines, others with communication or sensory sensitivity. We never assume—we observe, we ask, and we respond in a way that builds trust. Our carers are steady and calm, and we always work closely with families, creating consistency and reducing anxiety through thoughtful, predictable care.

Cancer Care

When someone is living with cancer, the emotional weight often feels heavier than the physical. We stand beside individuals and families during the most difficult moments. Whether someone is going through treatment or recovery, or just needing a hand with daily living, our care is quiet, respectful, and never overbearing. We check in gently, and we’re always listening for what’s needed—whether it’s practical help or just peaceful company.

Epilepsy Care

Epilepsy doesn’t just affect the individual—it can bring constant concern to the family as well. Our care team is trained to respond calmly and confidently to seizures, but more importantly, we help build everyday routines that feel safe and stable. We educate, we reassure, and we adapt spaces to reduce risks. Families feel more supported knowing we’re always nearby and paying close attention.

Heart Disease Care

For those living with heart disease, managing energy levels and maintaining routines can become overwhelming. We step in to ease that load—supporting with medications, monitoring for symptoms, and helping people avoid physical strain. More than that, we offer emotional support, helping individuals feel more in control of their day. It’s about feeling safe, and knowing someone is there without being in the way.

Huntington’s Disease Care

Huntington’s Disease can slowly change how a person moves, thinks, and connects. It affects families deeply. We take a very calm, thoughtful approach—allowing the individual to lead, and the family to rest when they need to. Our carers are there to support movement, communication, and emotional wellbeing. And we’re always open with families, giving them space to talk, ask, and breathe.

Mental Health

Mental health needs are often invisible to others, but we see the signs and we respond with quiet care. Whether it’s anxiety, depression, or other mental health conditions, our carers know how to be present without pressure. We work at the pace that feels right, helping people feel grounded again. Support is offered through routine, emotional reassurance, and giving people space to speak freely—without judgment.

Motor Neurone Disease Care

This condition brings rapid changes, and we understand how unsettling that can feel. Our care team provides consistent support that adapts as the person’s needs change. From mobility assistance to communication aids and personal care, we cover it gently and professionally. We also take time to explain things clearly to families and help everyone adjust, together, step by step.

Muscular Dystrophy

Muscular Dystrophy brings its own set of physical challenges, but it doesn’t change the person inside. That’s how we see it. We help with strength-based support—mobility assistance, adaptive devices, and daily routines. But more than that, we help people keep doing the things they love. Our care is about finding ways forward, even when movement becomes harder.

Out of Hospital Care

When someone comes home from hospital, they often feel a mix of relief and uncertainty. We step in right at that point—bringing stability, calm, and clear guidance. Whether it’s medication support, wound care, or simply easing back into daily life, we offer quiet, step-by-step help to make the transition smoother for both the individual and the family.

Parkinson’s Disease Care

Parkinson’s can bring a lot of change over time—from shaking hands to slower speech or changes in mood. We move gently with those changes, helping people stay active and independent for as long as possible. Our carers know how to assist with movements, avoid falls, and offer emotional encouragement along the way. Families find peace in our steady presence and calm tone.

Palliative Care

This is one of the most emotional stages of care, and we approach it with deep respect. Our palliative support is focused on comfort—physical, emotional, and spiritual. We don’t rush. We sit beside. We help manage pain, ease anxiety, and bring dignity into the final stages of life. Most importantly, we support families just as much as we support the person receiving care.

Dementia Care

Caring for someone with dementia is as much about patience as it is about memory. We know that some days will be harder than others. Our carers create calm, familiar routines that reduce confusion and increase safety. We speak gently, repeat things when needed, and create a space that feels peaceful. Families feel reassured knowing their loved one is supported with understanding, not frustration.

Home Care Services Across Gladstone

We believe care should reach people where they are—whether in the heart of the city or in a quiet street further out. That’s why our services are available across the entire Gladstone region. We’ve made it our responsibility to show up with the same quality and compassion, no matter the postcode.

Our team travels to wherever support is needed, so you never have to feel isolated or out of reach. From residential homes to supported living arrangements, we provide care that fits into your day-to-day life without disruption.

We currently support participants and families across:

• South Gladstone
• West Gladstone
• New Auckland
• Kin Kora
• Telina
• Glen Eden
• Toolooa
• Barney Point
• Clinton
• Sun Valley
• Kirkwood
• Boyne Island
• Tannum Sands

In each of these areas, we bring tailored home care services—be it personal care, social outings, domestic help, or complex support. Every visit is more than just a service—it’s a friendly face, a trusted hand, and a quiet assurance that someone genuinely cares. No matter where you live in Gladstone, we’ll find our way to your door and walk beside you from there.

Choosing the Right Home Care Provider to Meet Your Needs

Choosing who provides your care is a big decision. It’s not just about who’s available—it’s about who truly understands what you or your loved one need to live with comfort and dignity. We often guide families through this choice by asking the right questions.

Here are a few things to think about when selecting your home care provider:

• Flexibility: Do they adjust to your schedule and lifestyle?
• Consistency: Will you see familiar faces or someone new each week?
• Understanding: Do they take time to listen, or do they assume what’s best?
• Transparency: Are you involved in planning your own care?
• Communication: Can you reach them easily and speak openly without pressure?

A provider should never feel like a service you have to "fit into." It should feel like a partnership—where your needs lead the way, and their support simply follows. That’s the approach we believe in, and that’s what we offer to every participant and family we meet.

How Our Home Caregivers Are the Best in Town

We don’t say this lightly—but our caregivers are truly the heart of what we do. They're not just trained—they're selected for how they make people feel. Every single carer goes through a full background check, reference screening, and specialised training. But more than that, they are chosen because they listen with patience, act with empathy, and take the time to understand each participant’s personal way of living.

Our care is participant-centered. That means our workers don’t come in with instructions—they come in with open minds. They follow your lead, ask how you like things done, and never impose routines. From small daily tasks to complex care, their goal is to make life smoother while respecting your independence.

Whether it’s preparing meals, helping with mobility, assisting with medication, or just being a steady presence during tough times—our caregivers carry out their duties with quiet confidence and kind attention. And for families, knowing that someone trustworthy is there makes all the difference.

Culturally Aligned Support Workers

We understand that culture, language, and familiarity can bring great comfort—especially in care. That’s why we offer a diverse team of carers, so participants feel truly understood in more ways than one.

We proudly provide:

• Arabic Disability Carers
• Bangladeshi Disability Carers
• Cambodian Disability Carers
• Chinese Disability Carers
• Greek Disability Carers
• Guyanese Disability Carers
• Indian Disability Carers
• Indonesian Disability Carers
• Italian Disability Carers
• Nepalese Disability Carers
• Spanish Disability Carers
• Thai Disability Carers
• Vietnamese Disability Carers

We don’t just match someone to a carer—we match based on shared understanding and a sense of comfort that’s hard to put into words. That’s what makes our care so deeply human.

Home Care Funding Options

We know that for many families, thinking about the cost of care can feel overwhelming. It’s often the part that holds people back from getting started. But it doesn’t have to be that way. Whether you're looking into government-funded care or thinking about private options, we’re here to walk you through it gently—no confusing steps, no pressure, just real help.

In Gladstone, there are two main paths when it comes to funding home care: through government support or paying privately. Some people may already have access to a government program, while others may be waiting or choosing to fund the support themselves. Whichever path you're on, we’ll help you figure out what’s possible and how to get the care you need without added stress.

What matters most is that you feel confident in the choices you’re making, and that you know you’re not doing it alone. From the first conversation, we take the time to explain things clearly, making sure you understand where funding can come from and how your care plan can grow over time.

NDIS Support

If you or someone in your family is living with a disability, you might already have an NDIS plan—or be thinking about applying. We support participants with their NDIS plans and help them get care that’s actually useful and aligned with their goals. Our team helps you make sense of what’s covered and how we can support you through the plan, without making it feel like paperwork is taking over your life.

Home Care Packages

For older adults, government Home Care Packages are available based on the level of support needed. It can take a bit of time to be assigned a package, but we’re happy to help you through that process. Once your package is approved, we work together to build a support plan that fits—without rushing or overloading you with choices. Everything is paced around what feels right for you.

Private Funding Options

If you're waiting for government approval or prefer something more flexible, you can start care through private funding. This can be short-term, long-term, or something in between. You might want just a few hours of help each week, or more ongoing care. We don’t lock you into contracts or fixed schedules. Instead, we simply ask what’s needed, and we arrange it around your life.

We don’t just provide care—we support you through the whole journey, including the part that feels the most complicated. If you’re unsure where to start or need someone to talk to about what care might cost, we’re just a phone call away at 1300 671 931. We’ll make things clearer, not harder—and help you take the first step with confidence.

Contact Us

If you're thinking about care for yourself or someone close, we're here to help make it easier. We offer a wide range of aged care services across Gladstone, from medication supervision to social support and more. Just give us a call on 1300 671 931—we’ll take it from there, one step at a time.